Database Users

no service i9500

My i9500 was working fine for couple days then I didn't know what happen it keep saying no service.
I tried to reboot it and that is when the phone lost all the Samsung software.
The phone still can be used as a tablet with the WIFi connection with all the apps, but no samsung start up.
I called the software service at Samsung US because the phone is still in the one year warranty, They said the phone was not made to be used or sold in the US even that it was made in Korea by Samsung and its a GSM phone. The only way I can get the phone back to original start up they said is either to ship it to Korea, North African countries or to any of the Mideast countries to Samsung device service.
any fix?

Do you have a rooted phone? I dont know if this is a case on i9500 too, but previous devices could "lost" IMEI number (corrupted or deleted EFS folder) and phone lost connection to a mobile network. Can you see your IMEI number in status menu?

[Q] IMEI shows 0/01, is my i9505 rooted?

Hello everybody!
I have a Galaxy S4 (GT-i9505) which shows "No network service", even though I almost always can access internet. However I can't make calls or send text messages. I just realized it shows IMEI 0/01 when i dial *#06#. The device status says official, but I can't update the phone (currently on android 4.2.2). When I try to do it trough Kies it says that the firmware isn't supported. Does this mean the previous owner has flashed the phone? The problem with calling and texting only seems to appear with some carriers.
I don't want to void the warranty if it isn't already and I have no experience of flashing phones at all, so I'd prefer to fix it without doing that! Does anybody know if it's possible? The phone is unlocked and is first bought from Telenor in Sweden (in case that makes any difference).

This happened for bad unlocking. The solution now is bring it to Samsung Service Center or Service Tecnic Assistant. Good luck :highfive:

[Q] how to fix SM-N900 network signal for UK mobile network?

Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser

SM-N900 network signal issue
londonuser said:
Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser
Click to expand...
Click to collapse
Spoke to Samsung UK no joy so back to forum for any help?

i
londonuser said:
Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser
Click to expand...
Click to collapse
it s too far to be hardware problem.
u can do this;
1. flash SM-N900 UK ROM /u can find firmware on sammobile.com/firmware
or
2. flash just its modem firmware /u can find in dev section
if nothing happen after 2-3 times flashing different stock firmware of uk and modem u should ask for replacement.
:good:

x102x96x said:
it s too far to be hardware problem.
u can do this;
1. flash SM-N900 UK ROM /u can find firmware on sammobile.com/firmware
or
2. flash just its modem firmware /u can find in dev section
if nothing happen after 2-3 times flashing different stock firmware of uk and modem u should ask for replacement.
:good:
Click to expand...
Click to collapse
Many thanks for reply as suggested
for option 1 - I tried before and now as well on sammobile when I select N900 I do not get UK in the country dropdown list to select the different firmware, whatever firmware they have for india is already updated on my phone
that leaves option 2 which I am more interested in because when I restart the modem using any app it comes back quickly but again goes dead.
I am new user so can't post any request in Dev section and searched but couldn't find it. is there any specific search term I need to use to get modem firmware for UK for my N900?

i
londonuser said:
Many thanks for reply as suggested
for option 1 - I tried before and now as well on sammobile when I select N900 I do not get UK in the country dropdown list to select the different firmware, whatever firmware they have for india is already updated on my phone
that leaves option 2 which I am more interested in because when I restart the modem using any app it comes back quickly but again goes dead.
I am new user so can't post any request in Dev section and searched but couldn't find it. is there any specific search term I need to use to get modem firmware for UK for my N900?
Click to expand...
Click to collapse
Odin flashable modems for Samsung Galaxy NOTE 3 - SM-N900
but search more in google
some words like this;
SM-N900 Modem Flash zip
SM-N900 ROM Flash zip
& ...
please hit thanks instead of typing

What I think z although the phone is unlocked the band frequency which the phone supports doesn't match thr 3g network in uk.If u send ur phone in India it will definitely work.If there z 2g network in UK,have u tried?If u don't want to send it just root it(warranty lost)& flash uk based modem & hope so ur problem will be solved
Sent from my SM-N900 using XDA Premium 4 mobile app

RISHI RAJ said:
What I think z although the phone is unlocked the band frequency which the phone supports doesn't match thr 3g network in uk.If u send ur phone in India it will definitely work.If there z 2g network in UK,have u tried?If u don't want to send it just root it(warranty lost)& flash uk based modem & hope so ur problem will be solved
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for reply, thats why I am here, I am aware that if I send it to India it will work. But I want it to work in UK so seeking some guidance in that regard, so far unable to find required modem for UK networks

x102x96x said:
Odin flashable modems for Samsung Galaxy NOTE 3 - SM-N900
but search more in google
some words like this;
SM-N900 Modem Flash zip
SM-N900 ROM Flash zip
& ...
please hit thanks instead of typing
Click to expand...
Click to collapse
This is just to let you know there has been a progress, I only flashed the modem and its not lost signal since last hour so fingers crossed I will update once I watch out for next day or two.
Many thanks for your help, really appreciated !

londonuser said:
This is just to let you know there has been a progress, I only flashed the modem and its not lost signal since last hour so fingers crossed I will update once I watch out for next day or two.
Many thanks for your help, really appreciated !
Click to expand...
Click to collapse
Please let me know if the problem got solved, i have the same problem, one more question for you, do u have kit kat installed on your phone?

Baseband Version Unknown

So I recently bought a phone off of Kiijiji,... yeah I know bad idea don't get me started
I did a lot of searching and the phone is unlocked but will not connect to my providers network, telus, and I am using their network mode, WCDMA.
Now I have a feeling that the problem lies in the Baseband version. I did a google search on it but it came up with only 2 results. One being a random forum talking about how to root a Chinese phone so I assumed the phone itself was from China (a counterfeit or not) either way all the phones that come from China have dual sim, which mine does not.
This brings me to my question, does anyone know where or what the baseband model G900ZCUBMI3 is ?

Unlocking Note 3 in Canada, Switching from Verizon Network to Fido.

Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed

Atomizer24 said:
Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed
Click to expand...
Click to collapse
http://www.fido.ca/consumer/content/configure-unlocked-device-guide
Verizon phones are SIM unlocked
Read down about setting the APN
I am surprised fido couldn't tell you this
Sent from my Note 3 via Tapatalk

Thanks a lot! Worked perfectly, I just followed their instructions on that page

Atomizer24 said:
Thanks a lot! Worked perfectly, I just followed their instructions on that page
Click to expand...
Click to collapse
Perfect!
Sent from my Note 3 via Tapatalk