Oneplus2 Google Messenger SMS serious problems after OxygenOS 2.2.0 update - OnePlus 2 Q&A, Help & Troubleshooting

ever since i did the OxygenOS 2.2.0 update on my OP2 (android 5.1.1 build A2003_14_151211) , google messenger crashes as soon as I try to start it ... tried using google hangouts for SMS's but also crashes .. therefore I ended up without an SMS application which I need very much. Any idea please what I can do before I go for the factory reset path

Try to clear cache from recovery and settings and reboot. Used to happen with my phone app. This worked for me.

ragingspeed said:
ever since i did the OxygenOS 2.2.0 update on my OP2 (android 5.1.1 build A2003_14_151211) , google messenger crashes as soon as I try to start it ... tried using google hangouts for SMS's but also crashes .. therefore I ended up without an SMS application which I need very much. Any idea please what I can do before I go for the factory reset path
Click to expand...
Click to collapse
Have you updated android system web view.just uninstall the update and see the difference.if the problem persist you must format the device and do not update the android system web view.

i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application

ragingspeed said:
i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application
Click to expand...
Click to collapse
Hey! There is definitely no problem with the Android System Webview, I suggest (unfortunately) flashing TWRP, reflashing full OxygenOS 2.2.0 zip and a factory reset! Believe me it will fix all your problems!

ragingspeed said:
i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application
Click to expand...
Click to collapse
I haven't advice to uninstall the web view.I only said that don't update webview and if you updated web view than uninstall the update.
Web view is a must app for android system.without it many Google apps will crash.

Related

Error 921- Cannot DL anything from Market?

I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
When that happened to me I deleted the market and flashed newer gapps
Sent from my Nexus S 4G using Tapatalk
Before doing all that, try clearing cache and data from the Market (now called "Google Play Store") in App settings. That did the trick for me.
I had to manually select my Gmail account from within Google Play..
how I fixed
Irieone said:
I know others have experienced this error. No one mentions a fix. Just flashed lightspeed 4.3 and its virtually unusable without being able to download from the market. Can some kind soul enlighten me?
Sent from my ADR6425LVW using Tapatalk
This self resolved after about 30 minutes of trying.
Click to expand...
Click to collapse
if you're not using Clockwork rom manager you should. I have cwm5.0 and I rooted my phone with cm9-ics and was getting a 921 error. I went and ran the "permissions fix" in CWM and everything works fine now
Permissions fix in recovery can cause its own set of problems, like borking your contacts photos, and a couple other things I can't remember off-hand. Easily fixable, but it would probably be better to target a more specific fix for the Market/Play rather than trying such a global fix. Just my opinion...
Google Play cant update apps error 921
yo,
i am running sgs2 with CheckRom RevoHD v4 and had error 921 on google play/androidmarket. restarted phone seems fine all updates worked.
jess
This error is still happening
its not a problem with your devices, i cant even see my apps on the website. its a google play glitch and is wide spread but not every device appears to be affected in the same way. very strange.
i have tryed all fixes and still the same
921 could be only CM
After installing 3.5.16 it gave me the 921 error.
I have a Moto XT701, and I use ava's version of CM7.
could this be related to CM specifically? Anyone got the error with a stock ROM?
next time it happens can you log into google talk, I remember back in the day if that wasnt signed in market would be borked
Solution
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
maconu said:
After some digging here is what worked for me:
I added my wifes gmail account to accounts and sync
I changed google play store to the new account
I checked to see if updates were working (they were)
I changed google play store back to my account
I removed my wifes gmail account (system settings > accounts and sync > select account > remove account
It is working fine now. I can update and download without error.
Click to expand...
Click to collapse
But I don't have a wife so no gmail account for her, what should I do, I do have a brother's account though
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
had this problem today, wiped the google play cache and then tried again, it said it was already installed and updated it, worked perfectly after that.
Gountled said:
Hi,
had similiar probs and a wipe cache and wipe Dalvik cache did it.
BR
Gountled
Click to expand...
Click to collapse
...same here + reboot
Error 921
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Same here. Only happen after a ROM upgrade and partial restore. I guess things got messy.
fix google play download and other (11,13,921) errors
mano a said:
For me i just deleted my google account and sign in again , problem solved, after trying the dalvik and cache stuff that didnot helped me.
Click to expand...
Click to collapse
Hi,
I have a Navon Platinum 10 tab, ICS 4.0.4 on it. I had this error, too.
I read some alternatives for fixing google play errors, but I tired to delete my account and add acount and clear cache and so one... I resolved that by this way:
- turn on your tab device
- do not start play store application!
- in Settings-->Applications menu, on All tab search for gogle play application, and clear cahe and data too. You need to do this only once time.
- run Root Browser on your device ( if you have'n this, than download, install, or you may use Root Explorer if you have)
- find vending.apk in System/App folder
- long click on it, a local menu will appear. Chose Permissions.
- set permissons 777 for this file ( klikk on every checkbox).
- close all running apps
-restart your device, and enjoy
It works fine, Since I set this permissions, I don't get any errors from google play,
Hope, it will helps.
P.S.: sorry for my misstakes in english language

[Q] Can't authorize app via Facebook?

Yesterday I suddenly can't link apps to Facebook with my nexus 7
here's the problem:
1. in app, I pressed the button "sign in with my facebook account"
2. it popped up a dialog asked me to login and authorized the permissions
3. when I confirmed, it back to 2. again and again, falls in a loop..
I've wiped the whole data and reset to factory, but the problem still there..
however, I can do facebook authorized with another android device,
someone can help me solve this :'( ?
Did you restore facebook app from a backup? Try a clean install, also uninstall fb messenger, if you have it, before trying to login to the fb app.
mkoch820 said:
Did you restore facebook app from a backup? Try a clean install, also uninstall fb messenger, if you have it, before trying to login to the fb app.
Click to expand...
Click to collapse
I just found that's a little bug with Parandroid rom(pie3.1) on nexus 7 3G modal
after I flashed back the old version of this rom, I can link my apps with facebook account
already email to the rom-builder report this, thanks for helping

Sync Error

Hello guys ,
after updating to lolipop using ota updates
i sync error everything in the system is messed up for example :
i cant install application , or opening or using any google app
the appstore opens but it does not load anything
i get gmail notifications but i can open the emails to see them
music crashes
google now is not working
i cant even connect my device to my pc
i need to backup my files and reset but i cant
What i tried:
removing the cach of all google application
changing sync settings
and many other stuff but nothing worked
so
are there anyway to fix it without reseting or a good way to backup my files.
Thank You,

Facebook App crashes whenever I try to upload an image on OnePlus 5

As the title says my Facebook app crashes whenever I try to upload an image/video on OnePlus 5, how do I fix it?
I have tried the following options:
Updating the app to the latest version.
Force stop > Cleared cache and memory from app settings
Uninstalled the app and reinstalled fresh version from app store
Reset my phone to factory settings
Installed the latest OTA updates provided by OnePlus
I don't know what else to do now, please help.. Is there any body else facing the same problem?
Go into settings / applications and clear all data from the Facebook App. Uninstalling and reinstalling wouldn't necessarily fix the problem because data from the earlier install would be restored. If that doesn't work I would ask if you are running 100% stock or something modded.
jhs39 said:
Go into settings / applications and clear all data from the Facebook App. Uninstalling and reinstalling wouldn't necessarily fix the problem because data from the earlier install would be restored. If that doesn't work I would ask if you are running 100% stock or something modded.
Click to expand...
Click to collapse
Thanx for the reply.. I have tried clearing all data and Cache from app settings but no luck. Yes, I am running 100% stock OS as provided by OnePlus. Any other suggestions..?
Have you tried to upload in chrome browser?
Pro4TLZZ said:
Have you tried to upload in chrome browser?
Click to expand...
Click to collapse
Yes it is working fine with chrome browser.. The problem occurs only via facebook app.
I did a hard reset on my device, reconfigured everything, installed the Facebook app fresh.. still the same problem.. Does anyone has its solution?

Invalid download on Nubia Z17 Lite

I have problems downloading files in some apps (Tapatalk, 4PDA...) and installing apps from Google Play on Nubia Z17 Lite - the download stops working at one time. Sometimes it helps to change the WiFi network, but sometimes I have to clear Google Play and Google Play Services cache and memory and reboot the phone. Does anyone know of any lasting solution to this problem? Thank you in advance
FullSoft said:
I have problems downloading files in some apps (Tapatalk, 4PDA...) and installing apps from Google Play on Nubia Z17 Lite - the download stops working at one time. Sometimes it helps to change the WiFi network, but sometimes I have to clear Google Play and Google Play Services cache and memory and reboot the phone. Does anyone know of any lasting solution to this problem? Thank you in advance
Click to expand...
Click to collapse
I have the same problam. Help
I had same problem.I go to apps and force stop Google play stroe and Clear data.Also i do same to Google Services and fix my problem every time.I hope Nubia fix this with update
I am also having problems with Play Store and Google account synchronization - it worked fine for a few days, but then Play Store stopped downloading/updating any apps (it is stuck on Downloading, but doesn't start to download anything) and synchronization to my Google Account doesn't work.
I tried various methods, like rebooting, removing data&cache of Play Store+Google Play Services+Download manager, uninstalling/reinstalling Play Store & Google Play services, removing/re-adding my Google account, wiping cache+dalvik from TWRP, but nothing helped. Then I realized that when I kill SwiftKey process, it started to work instantly. It seems that SwiftKey is blocking Google services mainly when I have synchronization to Google Account enabled. Then I noticed the same problem with Google Contacts app.
I suspect that it may be one of Nubia system apps what is causing these problems.
What I found is some text in a Russian forum, translated using google translator, it can be worth of trying to disable that app cloning service:
For what it's needed: firstly , for those who do not use cloning, this is an unnecessary functionality; secondly , this chip conflicts with Google's synchronization (for example, with the G-board keyboard) and in general with all Google services. Who does not care about all this, you can not read further.
What you need: TWRP or root-access, PC and ADB
1. Delete CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
2. Connect the phone to the PC, run the command line (all the necessary drivers must be installed, debugging by USB is enabled, the start is made from the ADB folder), we write the command:
adb shell pm remove-user 10
and press enter. After success, reboot for persuasiveness.
As a result, cloning will be disabled, G-board keyboard messages "Synchronization on devices with G-Suite account or Android for work profile is not supported" will not appear any more and Google services will work more adequately. Successful to you of samples!
PS For rollback just return CMVirtualbox.apk , reboot, and everything returns to normal.
Click to expand...
Click to collapse
This is so far the best solution. Thank you Lapist!
I Deleted CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
I coudn't pm remove-user 10 but everything works fine now
After one day of use, google account doesn't sync again. Unable to update apps
alfonex said:
This is so far the best solution. Thank you Lapist!
I Deleted CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
I coudn't pm remove-user 10 but everything works fine now
After one day of use, google account doesn't sync again. Unable to update apps
Click to expand...
Click to collapse
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
lapist said:
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
Click to expand...
Click to collapse
Thanks any way. I switched to lineage OS
lapist said:
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
Click to expand...
Click to collapse
Thank you very much! I tried everything and at the end it was Swiftkey app that blocked google services!!!
I wish this phone had more support like my Redmi Note 3 Pro had. I dont have courage to even root this one
bombilakus said:
Thank you very much! I tried everything and at the end it was Swiftkey app that blocked google services!!!
I wish this phone had more support like my Redmi Note 3 Pro had. I dont have courage to even root this one
Click to expand...
Click to collapse
You are welcome Although not rooting it would be pity...With root it is easier to get the phone into more useable state, like background apps not getting killed to get notifications on new messages properly etc. It helps to turn a few apps into system apps and/or add them in ProcessManager database as protected apps.
How to root?
lapist said:
You are welcome Although not rooting it would be pity...With root it is easier to get the phone into more useable state, like background apps not getting killed to get notifications on new messages properly etc. It helps to turn a few apps into system apps and/or add them in ProcessManager database as protected apps.
Click to expand...
Click to collapse
I also suffer from this bug.
What's the easiest way to root the Nubia Z17 (global) lite?
Is there a step-by-step guide?
Thanks a lot
yaccri said:
I also suffer from this bug.
What's the easiest way to root the Nubia Z17 (global) lite?
Is there a step-by-step guide?
Thanks a lot
Click to expand...
Click to collapse
I think there is no detailed step-by-step guide, but you can gather information from threads about this phone. You mainly need to have ADB drivers, unlock bootloader, flash TWRP and from it flash Magisk.
https://forum.xda-developers.com/showpost.php?p=76842677&postcount=26 (you can just skip flashing boot.img and files init.qcom.post_boot.sh and .thermal-mode-01-01.conf, just flash magisk ZIP instead)
https://forum.xda-developers.com/showpost.php?p=75671266&postcount=12
russian guide (can be translated by google translator): https://4pda.ru/forum/index.php?showtopic=913601&st=0#entry70001013
Phone got stuck
lapist said:
I think there is no detailed step-by-step guide, but you can gather information from threads about this phone. You mainly need to have ADB drivers, unlock bootloader, flash TWRP and from it flash Magisk.
https://forum.xda-developers.com/showpost.php?p=76842677&postcount=26 (you can just skip flashing boot.img and files init.qcom.post_boot.sh and .thermal-mode-01-01.conf, just flash magisk ZIP instead)
https://forum.xda-developers.com/showpost.php?p=75671266&postcount=12
russian guide (can be translated by google translator): https://4pda.ru/forum/index.php?showtopic=913601&st=0#entry70001013
Click to expand...
Click to collapse
LATEST UPDATE: Now I'm stuck in the "Nubia...Powered by Android" start screen. This happened after I tried to install v1.05. This opened the TWRP screen in Chinese. I selected the bottom-right button and then again the bottom-right and chose English and then rebooted.
I can still get into twrp mode by long pressing the volume down + power keys.
What steps do I need to take to make the phone boot properly again?
-----
-- I posted this section below earlier before I had this boot problem
--
I finally found the time (and the courage) to try this out.
SuperSu was installed so hopefully I didn't miss anything. Does it mean that the device is rooted?
I can successfully get into su mode with a terminal app.
Also, I have two root checker apps. One is showing that the device is rooted, and the other shows that it's not.
All my apps and settings remained as they were.
IS THIS OK? I expected that the process will wipe all the data.
I didn't flash majisk. IS IT NEEDED IF THE DEVICE IS ALREADY ROOTED?
And lastly, I still can't download from the play store
Any suggestions on that issue?
Thank you so much
yaccri said:
LATEST UPDATE: Now I'm stuck in the "Nubia...Powered by Android" start screen. This happened after I tried to install v1.05. This opened the TWRP screen in Chinese. I selected the bottom-right button and then again the bottom-right and chose English and then rebooted.
I can still get into twrp mode by long pressing the volume down + power keys.
What steps do I need to take to make the phone boot properly again?
Click to expand...
Click to collapse
How did you install v1.05? You need to do it from emergency recovery using OTG cable/adapter, not from TWRP.
If you went from LineageOS to stock, you need to wipe data from emergency recovery, because the storage is encrypted.
lapist said:
How did you install v1.05? You need to do it from emergency recovery using OTG cable/adapter, not from TWRP.
If you went from LineageOS to stock, you need to wipe data from emergency recovery, because the storage is encrypted.
Click to expand...
Click to collapse
I tried to install v1.05 from the settings->System Update->Local Update menu (http://blog.geekbuying.com/2018/03/official-global-versionzte-nubia-z17-lite-snapdragon-653-android-7-1-smartphone-firmware-20180316/).
Before that I had the global stock version 1.04.
What can I do now?
yaccri said:
I tried to install v1.05 from the settings->System Update->Local Update menu (http://blog.geekbuying.com/2018/03/official-global-versionzte-nubia-z17-lite-snapdragon-653-android-7-1-smartphone-firmware-20180316/).
Before that I had the global stock version 1.04.
What can I do now?
Click to expand...
Click to collapse
1. You can try wiping data & cache partitions.
2. Use that emergency recovery and flash zip over OTG from there again.
lapist said:
1. You can try wiping data & cache partitions.
2. Use that emergency recovery and flash zip over OTG from there again.
Click to expand...
Click to collapse
Thank you,
I already tried that.
The problem is that in emergency recovery mode the thumb drive that is connected with OTG cable is not recognized.
In TWRP I can mount that drive, but in emergency recovery mode its not mounted.
UPDATE: I tried different USB drives. One of them mounted. I found that this one was formatted in FAT. Since this is a small 2Gb drive that cannot hold the ROM, I found another drive that was formatted in ExFAT that also loaded correctly.
I loaded the ROM as suggested and now the phone is working again.
My guess is that the phone can't read NTFS file format in emergency recovery mode.
Thank you!!!
yaccri said:
Thank you,
I already tried that.
The problem is that in emergency recovery mode the thumb drive that is connected with OTG cable is not recognized.
In TWRP I can mount that drive, but in emergency recovery mode its not mounted.
UPDATE: I tried different USB drives. One of them mounted. I found that this one was formatted in FAT. Since this is a small 2Gb drive that cannot hold the ROM, I found another drive that was formatted in ExFAT that also loaded correctly.
I loaded the ROM as suggested and now the phone is working again.
My guess is that the phone can't read NTFS file format in emergency recovery mode.
Thank you!!!
Click to expand...
Click to collapse
Yes, NTFS is not supported very well on Android. Use just FAT32, that should work fine. ExFAT also works only somewhere....
lapist said:
I am also having problems with Play Store and Google account synchronization - it worked fine for a few days, but then Play Store stopped downloading/updating any apps (it is stuck on Downloading, but doesn't start to download anything) and synchronization to my Google Account doesn't work.
I tried various methods, like rebooting, removing data&cache of Play Store+Google Play Services+Download manager, uninstalling/reinstalling Play Store & Google Play services, removing/re-adding my Google account, wiping cache+dalvik from TWRP, but nothing helped. Then I realized that when I kill SwiftKey process, it started to work instantly. It seems that SwiftKey is blocking Google services mainly when I have synchronization to Google Account enabled. Then I noticed the same problem with Google Contacts app.
I suspect that it may be one of Nubia system apps what is causing these problems.
What I found is some text in a Russian forum, translated using google translator, it can be worth of trying to disable that app cloning service:
Click to expand...
Click to collapse
I renamed the CMVirtualBox.apk and also its folder, removed user10 and restarted, but that didn't help.
What did you use to kill the SwiftKey process? It's not installed as an app on my phone.
Thank you
yaccri said:
I renamed the CMVirtualBox.apk and also its folder, removed user10 and restarted, but that didn't help.
What did you use to kill the SwiftKey process? It's not installed as an app on my phone.
Thank you
Click to expand...
Click to collapse
In that case you probably don't have SwiftKey installed - it is not installed by default But if Play Store doesn't download and Google account sync doesn't work for you, it may be some different app causing the deadlock. You should go thru all apps and force closing them one by one...when you kill the problematic process, Play Store will start downloading immediately. You can do it from Settings - Apps, or use some app for that.
I really appreciate your help.
I forcefully disabled all apps but the problem remained.

Categories

Resources