Sync Error - Nexus 4 Q&A, Help & Troubleshooting

Hello guys ,
after updating to lolipop using ota updates
i sync error everything in the system is messed up for example :
i cant install application , or opening or using any google app
the appstore opens but it does not load anything
i get gmail notifications but i can open the emails to see them
music crashes
google now is not working
i cant even connect my device to my pc
i need to backup my files and reset but i cant
What i tried:
removing the cach of all google application
changing sync settings
and many other stuff but nothing worked
so
are there anyway to fix it without reseting or a good way to backup my files.
Thank You,

Related

Can't install anything

Hi guys, got my TP2 about a week ago but having trouble installing anything. The facebook app installed no problem but since then I can't get anything to install. I have 200mb of space left so that shouldn't be an issue. I have tried via active sync and sending a .cab to the phone but nada.
When using a .cab I navigate to it using file explorer and select it but nothing happens at all. With active sync it tries to install, but when I check the phone it hasn't.
Any ideas?
(The apps I'm trying a pocketwitter, skyfire, skype)
Cheers.
If you've only recently got it and so havent loaded it up with stuff, try hard resetting it (or use clear storage in settings) to start again, and see if the facebook install was the problem.
If you only have only the one app installed you have nothing to lose from trying it, and it may fix the issue.
If after reinstalling the facebook app it then prevents you from installing any more, I would suspect the app or it's install is faulty, and screwing up the device: do another hard reset & maybe try downloading a fresh copy/another version etc.
Assuming you have your contacts & appointments backed up via Activesync it wont take long to restore them.
hope this helps
Joe

Oneplus2 Google Messenger SMS serious problems after OxygenOS 2.2.0 update

ever since i did the OxygenOS 2.2.0 update on my OP2 (android 5.1.1 build A2003_14_151211) , google messenger crashes as soon as I try to start it ... tried using google hangouts for SMS's but also crashes .. therefore I ended up without an SMS application which I need very much. Any idea please what I can do before I go for the factory reset path
Try to clear cache from recovery and settings and reboot. Used to happen with my phone app. This worked for me.
ragingspeed said:
ever since i did the OxygenOS 2.2.0 update on my OP2 (android 5.1.1 build A2003_14_151211) , google messenger crashes as soon as I try to start it ... tried using google hangouts for SMS's but also crashes .. therefore I ended up without an SMS application which I need very much. Any idea please what I can do before I go for the factory reset path
Click to expand...
Click to collapse
Have you updated android system web view.just uninstall the update and see the difference.if the problem persist you must format the device and do not update the android system web view.
i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application
ragingspeed said:
i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application
Click to expand...
Click to collapse
Hey! There is definitely no problem with the Android System Webview, I suggest (unfortunately) flashing TWRP, reflashing full OxygenOS 2.2.0 zip and a factory reset! Believe me it will fix all your problems!
ragingspeed said:
i cleared cache from Reboot > Recovery option ... i did uninstall the web view update ... i even tried uninstall the google messenger update ... but problem still persists ... I did the factory reset two days ago and also problem persists ... cannot use any of these services ... google messenger (for SMS's), hangouts, contacts icon, phone icon .... all with same behavior.. when opening application, it crashes and closes instantly therefore will not let you be able to use the application
Click to expand...
Click to collapse
I haven't advice to uninstall the web view.I only said that don't update webview and if you updated web view than uninstall the update.
Web view is a must app for android system.without it many Google apps will crash.

Think I deleted android calendar system app by accident - help!

Running out of internal storage for apps on my ZTE Blade MiniQ running android 4 .2 .2 I rooted it using Kingroot and then used Titanium backup to delete bloat ware.
BUT I selected something by accident but thought I'd managed not to delete it - now I think I must have! :crying:
I use google calendar sync'd with business calendar on my phone - it shows no calendars available.
I've installed the google calendar app - but it says my calendars can't be displayed cos calendar storage has been disabled - there is link to enable in setting - app info flashes up and then settings stops working.
I've tried deleting and reinstalling accounts, even a factory reset - nothing is working.
Have seen an old post about this but the link to 4share is no longer working
Has someone got a ink to the right file - and can tell me how to get it back on my phone I'd be extremely grateful
(I did delete lots of stuff like google play newstand - but think that should be ok - and no I didn't back up - cos I am an idiot! -or rather was only planning on getting rid of bloat ware)
The calendar is the one of the main things I use on my phone ....
1.download stock rom for Q mini from official ZTE site
2.extract this from ur stock rom:
-CalendarImporter.apk
-CalendarImporter.odex
-CalendarProvider.apk
-CalendarProvider.odex
3.copy/paste it in system/app and change permissions to rw r r
4.reboot

Google Play Store stopped working when installing applications.

So basicly my google store stops working every time i click install on any application.Its like it crashes.I rooted my phone and blocked some applications because i thought i dont need them like KNOX and google movies or whatever.I had problem first that google play store was unable to connect to server.I changed this with etc folder changin some ip or whatever.But in the process one of the steps was to delete google play store and reinstall it so i did this then reinstall everything was good untill i tried to install a new application.The problem is not in proxy nor VPN i reset the phone with fabric settings clear chache,data on services store and framework , logget out and in on the google account enabled download manager and all the popular steps there are.I Think i screwed the google play store by reinstalling it and the system files and i dont know how to fix it.As i said my phone is rooted so if someone can guide me through fixing it.The problem with crash is mostly when i try to download app.Thanks in advance !
I suggest starting over by reflashing a stock ROM, flash TWRP, root, and then use titanium backup to freeze apps.

Invalid download on Nubia Z17 Lite

I have problems downloading files in some apps (Tapatalk, 4PDA...) and installing apps from Google Play on Nubia Z17 Lite - the download stops working at one time. Sometimes it helps to change the WiFi network, but sometimes I have to clear Google Play and Google Play Services cache and memory and reboot the phone. Does anyone know of any lasting solution to this problem? Thank you in advance
FullSoft said:
I have problems downloading files in some apps (Tapatalk, 4PDA...) and installing apps from Google Play on Nubia Z17 Lite - the download stops working at one time. Sometimes it helps to change the WiFi network, but sometimes I have to clear Google Play and Google Play Services cache and memory and reboot the phone. Does anyone know of any lasting solution to this problem? Thank you in advance
Click to expand...
Click to collapse
I have the same problam. Help
I had same problem.I go to apps and force stop Google play stroe and Clear data.Also i do same to Google Services and fix my problem every time.I hope Nubia fix this with update
I am also having problems with Play Store and Google account synchronization - it worked fine for a few days, but then Play Store stopped downloading/updating any apps (it is stuck on Downloading, but doesn't start to download anything) and synchronization to my Google Account doesn't work.
I tried various methods, like rebooting, removing data&cache of Play Store+Google Play Services+Download manager, uninstalling/reinstalling Play Store & Google Play services, removing/re-adding my Google account, wiping cache+dalvik from TWRP, but nothing helped. Then I realized that when I kill SwiftKey process, it started to work instantly. It seems that SwiftKey is blocking Google services mainly when I have synchronization to Google Account enabled. Then I noticed the same problem with Google Contacts app.
I suspect that it may be one of Nubia system apps what is causing these problems.
What I found is some text in a Russian forum, translated using google translator, it can be worth of trying to disable that app cloning service:
For what it's needed: firstly , for those who do not use cloning, this is an unnecessary functionality; secondly , this chip conflicts with Google's synchronization (for example, with the G-board keyboard) and in general with all Google services. Who does not care about all this, you can not read further.
What you need: TWRP or root-access, PC and ADB
1. Delete CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
2. Connect the phone to the PC, run the command line (all the necessary drivers must be installed, debugging by USB is enabled, the start is made from the ADB folder), we write the command:
adb shell pm remove-user 10
and press enter. After success, reboot for persuasiveness.
As a result, cloning will be disabled, G-board keyboard messages "Synchronization on devices with G-Suite account or Android for work profile is not supported" will not appear any more and Google services will work more adequately. Successful to you of samples!
PS For rollback just return CMVirtualbox.apk , reboot, and everything returns to normal.
Click to expand...
Click to collapse
This is so far the best solution. Thank you Lapist!
I Deleted CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
I coudn't pm remove-user 10 but everything works fine now
After one day of use, google account doesn't sync again. Unable to update apps
alfonex said:
This is so far the best solution. Thank you Lapist!
I Deleted CMVirtualbox.apk (located on the system / priv-app / CMVirtualBox path ) or just rename / delete the .apk extension to ease the rollback.
I coudn't pm remove-user 10 but everything works fine now
After one day of use, google account doesn't sync again. Unable to update apps
Click to expand...
Click to collapse
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
lapist said:
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
Click to expand...
Click to collapse
Thanks any way. I switched to lineage OS
lapist said:
For me, the problem was resolved by uninstalling SwiftKey. For some reason, it blocks Google services and just stoping it's process or hibernating it using Greenify solves the problem immediately. Maybe it would help also to use sync with Microsoft account instead of Google in SwiftKey settings. I saw a similar issue also with Google Contacts app (Nubia Contacts works fine).
Since switching to Gboard, problem didn't appear again and Google Play and sync works without any issues.
Click to expand...
Click to collapse
Thank you very much! I tried everything and at the end it was Swiftkey app that blocked google services!!!
I wish this phone had more support like my Redmi Note 3 Pro had. I dont have courage to even root this one
bombilakus said:
Thank you very much! I tried everything and at the end it was Swiftkey app that blocked google services!!!
I wish this phone had more support like my Redmi Note 3 Pro had. I dont have courage to even root this one
Click to expand...
Click to collapse
You are welcome Although not rooting it would be pity...With root it is easier to get the phone into more useable state, like background apps not getting killed to get notifications on new messages properly etc. It helps to turn a few apps into system apps and/or add them in ProcessManager database as protected apps.
How to root?
lapist said:
You are welcome Although not rooting it would be pity...With root it is easier to get the phone into more useable state, like background apps not getting killed to get notifications on new messages properly etc. It helps to turn a few apps into system apps and/or add them in ProcessManager database as protected apps.
Click to expand...
Click to collapse
I also suffer from this bug.
What's the easiest way to root the Nubia Z17 (global) lite?
Is there a step-by-step guide?
Thanks a lot
yaccri said:
I also suffer from this bug.
What's the easiest way to root the Nubia Z17 (global) lite?
Is there a step-by-step guide?
Thanks a lot
Click to expand...
Click to collapse
I think there is no detailed step-by-step guide, but you can gather information from threads about this phone. You mainly need to have ADB drivers, unlock bootloader, flash TWRP and from it flash Magisk.
https://forum.xda-developers.com/showpost.php?p=76842677&postcount=26 (you can just skip flashing boot.img and files init.qcom.post_boot.sh and .thermal-mode-01-01.conf, just flash magisk ZIP instead)
https://forum.xda-developers.com/showpost.php?p=75671266&postcount=12
russian guide (can be translated by google translator): https://4pda.ru/forum/index.php?showtopic=913601&st=0#entry70001013
Phone got stuck
lapist said:
I think there is no detailed step-by-step guide, but you can gather information from threads about this phone. You mainly need to have ADB drivers, unlock bootloader, flash TWRP and from it flash Magisk.
https://forum.xda-developers.com/showpost.php?p=76842677&postcount=26 (you can just skip flashing boot.img and files init.qcom.post_boot.sh and .thermal-mode-01-01.conf, just flash magisk ZIP instead)
https://forum.xda-developers.com/showpost.php?p=75671266&postcount=12
russian guide (can be translated by google translator): https://4pda.ru/forum/index.php?showtopic=913601&st=0#entry70001013
Click to expand...
Click to collapse
LATEST UPDATE: Now I'm stuck in the "Nubia...Powered by Android" start screen. This happened after I tried to install v1.05. This opened the TWRP screen in Chinese. I selected the bottom-right button and then again the bottom-right and chose English and then rebooted.
I can still get into twrp mode by long pressing the volume down + power keys.
What steps do I need to take to make the phone boot properly again?
-----
-- I posted this section below earlier before I had this boot problem
--
I finally found the time (and the courage) to try this out.
SuperSu was installed so hopefully I didn't miss anything. Does it mean that the device is rooted?
I can successfully get into su mode with a terminal app.
Also, I have two root checker apps. One is showing that the device is rooted, and the other shows that it's not.
All my apps and settings remained as they were.
IS THIS OK? I expected that the process will wipe all the data.
I didn't flash majisk. IS IT NEEDED IF THE DEVICE IS ALREADY ROOTED?
And lastly, I still can't download from the play store
Any suggestions on that issue?
Thank you so much
yaccri said:
LATEST UPDATE: Now I'm stuck in the "Nubia...Powered by Android" start screen. This happened after I tried to install v1.05. This opened the TWRP screen in Chinese. I selected the bottom-right button and then again the bottom-right and chose English and then rebooted.
I can still get into twrp mode by long pressing the volume down + power keys.
What steps do I need to take to make the phone boot properly again?
Click to expand...
Click to collapse
How did you install v1.05? You need to do it from emergency recovery using OTG cable/adapter, not from TWRP.
If you went from LineageOS to stock, you need to wipe data from emergency recovery, because the storage is encrypted.
lapist said:
How did you install v1.05? You need to do it from emergency recovery using OTG cable/adapter, not from TWRP.
If you went from LineageOS to stock, you need to wipe data from emergency recovery, because the storage is encrypted.
Click to expand...
Click to collapse
I tried to install v1.05 from the settings->System Update->Local Update menu (http://blog.geekbuying.com/2018/03/official-global-versionzte-nubia-z17-lite-snapdragon-653-android-7-1-smartphone-firmware-20180316/).
Before that I had the global stock version 1.04.
What can I do now?
yaccri said:
I tried to install v1.05 from the settings->System Update->Local Update menu (http://blog.geekbuying.com/2018/03/official-global-versionzte-nubia-z17-lite-snapdragon-653-android-7-1-smartphone-firmware-20180316/).
Before that I had the global stock version 1.04.
What can I do now?
Click to expand...
Click to collapse
1. You can try wiping data & cache partitions.
2. Use that emergency recovery and flash zip over OTG from there again.
lapist said:
1. You can try wiping data & cache partitions.
2. Use that emergency recovery and flash zip over OTG from there again.
Click to expand...
Click to collapse
Thank you,
I already tried that.
The problem is that in emergency recovery mode the thumb drive that is connected with OTG cable is not recognized.
In TWRP I can mount that drive, but in emergency recovery mode its not mounted.
UPDATE: I tried different USB drives. One of them mounted. I found that this one was formatted in FAT. Since this is a small 2Gb drive that cannot hold the ROM, I found another drive that was formatted in ExFAT that also loaded correctly.
I loaded the ROM as suggested and now the phone is working again.
My guess is that the phone can't read NTFS file format in emergency recovery mode.
Thank you!!!
yaccri said:
Thank you,
I already tried that.
The problem is that in emergency recovery mode the thumb drive that is connected with OTG cable is not recognized.
In TWRP I can mount that drive, but in emergency recovery mode its not mounted.
UPDATE: I tried different USB drives. One of them mounted. I found that this one was formatted in FAT. Since this is a small 2Gb drive that cannot hold the ROM, I found another drive that was formatted in ExFAT that also loaded correctly.
I loaded the ROM as suggested and now the phone is working again.
My guess is that the phone can't read NTFS file format in emergency recovery mode.
Thank you!!!
Click to expand...
Click to collapse
Yes, NTFS is not supported very well on Android. Use just FAT32, that should work fine. ExFAT also works only somewhere....
lapist said:
I am also having problems with Play Store and Google account synchronization - it worked fine for a few days, but then Play Store stopped downloading/updating any apps (it is stuck on Downloading, but doesn't start to download anything) and synchronization to my Google Account doesn't work.
I tried various methods, like rebooting, removing data&cache of Play Store+Google Play Services+Download manager, uninstalling/reinstalling Play Store & Google Play services, removing/re-adding my Google account, wiping cache+dalvik from TWRP, but nothing helped. Then I realized that when I kill SwiftKey process, it started to work instantly. It seems that SwiftKey is blocking Google services mainly when I have synchronization to Google Account enabled. Then I noticed the same problem with Google Contacts app.
I suspect that it may be one of Nubia system apps what is causing these problems.
What I found is some text in a Russian forum, translated using google translator, it can be worth of trying to disable that app cloning service:
Click to expand...
Click to collapse
I renamed the CMVirtualBox.apk and also its folder, removed user10 and restarted, but that didn't help.
What did you use to kill the SwiftKey process? It's not installed as an app on my phone.
Thank you
yaccri said:
I renamed the CMVirtualBox.apk and also its folder, removed user10 and restarted, but that didn't help.
What did you use to kill the SwiftKey process? It's not installed as an app on my phone.
Thank you
Click to expand...
Click to collapse
In that case you probably don't have SwiftKey installed - it is not installed by default But if Play Store doesn't download and Google account sync doesn't work for you, it may be some different app causing the deadlock. You should go thru all apps and force closing them one by one...when you kill the problematic process, Play Store will start downloading immediately. You can do it from Settings - Apps, or use some app for that.
I really appreciate your help.
I forcefully disabled all apps but the problem remained.

Categories

Resources