Email notifications from Gmail app not always working. - Nexus 6P Q&A, Help & Troubleshooting
I don't know if I am missing a setting but many times I will have no email notification and there are new unread emails in the gmail app. I have exchange and gmail addresses setup and I think it happens with all of them or it is just the exchange emails.
I went into all the gmail email settings and selected notification for every email and not just once, the exchange emails do not have this option. I also have vibrate selected but I feel no vibration when they come in. I put the gmail app on priority notification but that didn't help.
I have a 5X also that worked perfectly up until the December update, then my email notifications broke on that phone. I ordered a 6P because I wanted to try it out and I did not accept the December update thinking that was the problem but the 6P has the same email notification issue.
Anyone else getting intermittent email notifications? Is there a setting I am missing or something? Could this be because of doze?
Thanks
Raistlin1 said:
I don't know if I am missing a setting but many times I will have no email notification and there are new unread emails in the gmail app. I have exchange and gmail addresses setup and I think it happens with all of them or it is just the exchange emails.
I went into all the gmail email settings and selected notification for every email and not just once, the exchange emails do not have this option. I also have vibrate selected but I feel no vibration when they come in. I put the gmail app on priority notification but that didn't help.
I have a 5X also that worked perfectly up until the December update, then my email notifications broke on that phone. I ordered a 6P because I wanted to try it out and I did not accept the December update thinking that was the problem but the 6P has the same email notification issue.
Anyone else getting intermittent email notifications? Is there a setting I am missing or something? Could this be because of doze?
Thanks
Click to expand...
Click to collapse
I'm beginning to think that it's an Exchange Server 2010 issue...as I've noticed that all hosted Exchange providers are going to be migrating to an Outlook.com environment. If your Exchange Server provider is on 2010, they'll likely be migrating you over the next 3-6 months...
If you want this before that time, you'll need to move your Exchange email manually to Outlook.com and be responsible for your email backups.
I believe that the same holds true for corporate Exchange environments.
Sent from my Nexus 6P, #WhiteUIsMustDie, #EndDarkAppOppression
I'm also getting lack of notifications from the GMail app (official) and it's kind of annoying. Any Fix?
Count me in. Tried a clear cache in Gmail, tried phone wipe cache but no difference.
I've seen similar problems around. I have my gmail IMAP accounts and 3 POP accounts and none of them syncs. I have to manually refresh the gmail app.
I'm another user with the issue. stock gmail and not rooted.
No notifications, wonder if gmail is having issues.
It has to be something on Google's end. As of yesterday, I'm having the issue with both gmail and inbox. Tried clearing data, disabling & reenabling sync, etc.. My wife has been complaining about exchange issues since last week.
Check to make sure you have gmail syncing on in accounts under the phone settings. Also make sure you did not turn off notifications from the app manager.
I am experiencing this also. I think other google push notifications are flaky too. I know my Google Opinion Rewards app has stopped notifying me. I open the app and that is when I see surveys.
Sent from my Nexus 6P using Tapatalk
I am seeing this issue on both Nexus 6P and 5X, with both exchange accounts, and actual Gmail accounts
Another thing I find odd is this... I use Nova Launcher with unread counts. Nova will show me I have an unread message, but I never get notified from Inbox.
Sent from my Nexus 6P using Tapatalk
I too am having this issue, I was thinking it was an issue with Google Fi being that I noticed the issue about the time when they replaced my SIM card due to another issue. But now this sounds like it might be a bigger issue.
I just went into the mail app, then to my google account, I then disabled and re-enabled notifications and for the last half hour or so I have been receiving alerts for mail. can someone else test and see what your results are?
EDIT: I may have spoken too soon, I just received 2 emails and didn't receive alerts.
I am going to have to resort to using a third party email app, downloaded cloudmagic and setup my hotmail on it and notifications are working fine with that app. No gmail notification but when I open the Gmail app there is the new unread email. This is happening with exchange and gmail accounts.
Did a Google search and it appears this is a pretty wide spread issue with Nexus 6p and 5X owners.
Raistlin1 said:
I am going to have to resort to using a third party email app, downloaded cloudmagic and setup my hotmail on it and notifications are working fine with that app. No gmail notification but when I open the Gmail app there is the new unread email. This is happening with exchange and gmail accounts.
Did a Google search and it appears this is a pretty wide spread issue with Nexus 6p and 5X owners.
Click to expand...
Click to collapse
I am a Moto X Pure owner and I've seen a couple MXPE users complaining about the same. So it's not device oriented, more a "stock" Android issue. At least as I haven't seen other device users having the same problem.
It's really frustrating as I have 4 e-mail accounts and I'm not used to checking them manually.
I went to Settings->Accounts and I disabled auto-sync, then re-enabled it. I got one mail on time after that, but at the time the screen was on. So can't be sure if it helped or not.
Same issues with devices running 6.0.1 but older devices running 5.1.1 have no issues at all. Gmail, IMAP, Nine all have delayed notification or no notifications unless I manually check and sync.
Here's a link to the to the issue tracker if anyone wants to star and comment to get this some more attention.
https://code.google.com/p/android/issues/detail?id=197805
Just bought a new nexus 6p and set it all up. Using the default gmail app for all my accounts and I'm getting notifications for all other accounts except for gmail. It's strange. I get instant notifications for the same gmail account on my BlackBerry no issues. So it is an issue with the gmail app for Android. When can we expect a fix?
Sent from my Nexus 6P using Tapatalk
Mine has been good since disabling and re-enabling notifications under my account in the mail app, some messages seem to be delayed but I am getting alerts.
Open the mail app, open settings, select your email account, 3rd item down should be notifications and it should be turned on, touch it to turn it off, let it sit a few moments to register the change, touch it again to re-enable notifications. Repeat this for all email accounts (I also cleared the mail apps data in the main settings>apps menu) and I am working again.
please report back if this helped.
Has been confirmed as an issue by the Gmail development team:
------------------------------
Project Member #65 ssingamc.. @google.com
Hi,
We have passed this defect on to the development team and will update this issue with more information as it becomes available.
Thanks
Status: Assigned
Cc: ssingamc.. @google.com
Labels: Defect-26359978
Cloudmagic seems to be the only app that has consistent notifications. Tried bluemail and typeapp and even those didn't work, cloudmagic is ok but it doesn't have the ability to swipe to the next email when inside a message.
same issue here. any news?
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Hi, I just got my Magic a couple of days ago and I have noticed issues with google mail. A couple of times now I have checked the mail through the google mail icon on my phone and it has shown Inbox (1) but just doesn't download the message to my phone. I have tried sync'ing it but it just takes forever to come down. No issues with signal at the time so not really sure what is wrong. One time the email did turn up after I manually sync'ed about 5 times and the other time I logged onto my google mail via the browser rather then the app and read the email, (that email never did arrive on my phone!?) Hopefully some kind email genius will come along and help us both ;0)
Well I've noticed after setting the email account up through the android app that gmail seems to sync properly now and notify about new mails, though I haven't gotten around to testing if the send is working properly or not on the gmail app. Incidentally I also switched down to 2G to save battery, but I don't think that'd have an impact...
Email IMAP issues, not syncing
I haven't had this issue on the GS3, GS4 or Note 2, but it is present on the Note 3. I have the E-Mail app setup with four accounts, two of those are standard POP3 accounts, but the other two are IMAP. With those two, I've noticed that sometimes E-Mail do not show up, regardless of selecting "Push" or "Check every 30 Min". Also, if I do get an E-Mail message with the IMAP account on the Note 3 and read and delete the message, it still stays in the server's inbox and will show up on my PC. -or- If I read and delete a email IMAP message on the PC, it will still will be downloaded as a new email on the Note 3. So it seems that the E-Mail app is not syncing properly with IMAP accounts, as I've read (on other sites) that people are having this problem. This is weird, since I've never had this issue on the GS3, GS4 or Note 2. I hope that Samsung is aware and is working on a fix. I am using the Root flash, but have not removed or froze any apps, as people said they had E-Mail issues after removing the magazine app.
FAUguy said: I haven't had this issue on the GS3, GS4 or Note 2, but it is present on the Note 3. I have the E-Mail app setup with four accounts, two of those are standard POP3 accounts, but the other two are IMAP. With those two, I've noticed that sometimes E-Mail do not show up, regardless of selecting "Push" or "Check every 30 Min". Also, if I do get an E-Mail message with the IMAP account on the Note 3 and read and delete the message, it still stays in the server's inbox and will show up on my PC. -or- If I read and delete a email IMAP message on the PC, it will still will be downloaded as a new email on the Note 3. So it seems that the E-Mail app is not syncing properly with IMAP accounts, as I've read (on other sites) that people are having this problem. This is weird, since I've never had this issue on the GS3, GS4 or Note 2. I hope that Samsung is aware and is working on a fix. I am using the Root flash, but have not removed or froze any apps, as people said they had E-Mail issues after removing the magazine app. Click to expand... Click to collapse Cant help ya. Imap works good for me on push. There may be a setting to update immediately Sent from my SM-N900V using Tapatalk
jbeitel said: Cant help ya. Imap works good for me on push. There may be a setting to update immediately Sent from my SM-N900V using Tapatalk Click to expand... Click to collapse On the Note 3 with the IMAP sync settings, it has Automatic Push, but also time-check for every 15 min, 30 min, hour. I had it set to Automatic Push, but was not receiving any new E-Mails. Once I changed it to 30 min, it just polls the server every 30 min for new messages. Still, the problem that reading/deleting E-Mails are not syncing between the Note 3 and my IMAP accounts. I get home, turn my PC on and it downloads all the IMAP E-Mails that I deleted while using the Note 3. On the other phones (GS3, GS4, Note 2) if I read and delete an IMAP E-Mail, it will remove it from the server, so then when I get to my home PC, it is not there, since it's been deleted. So basically I'm now having to read and delete IMAP E-Mails twice, once on the Note 3 and on my PC.
Did you check the settings for processes deletes immediately. I know it prompted me for that the first time I set it up Sent from my SM-N900V using Tapatalk
jbeitel said: Did you check the settings for processes deletes immediately. I know it prompted me for that the first time I set it up Sent from my SM-N900V using Tapatalk Click to expand... Click to collapse Only when setting up a POP3 Email account, does it ask "Delete from Server: Never, When I delete from inbox". But for IMAP it doesn't have that in the settings.
Clear Data & Cache @FAUguy I was having some strange issues with the stock email app too, but all seems well since clearing the app data and cache as well as the system cache. In 'Application Manager', go to 'ALL' and clear data and cache in the email app. Then reboot into recovery mode and clear cache there. I haven't had any issues since doing that...except for notifications not staying persistent in the nav bar. Hope this works for ya!
edwmsjr said: @FAUguy I was having some strange issues with the stock email app too, but all seems well since clearing the app data and cache as well as the system cache. In 'Application Manager', go to 'ALL' and clear data and cache in the email app. Then reboot into recovery mode and clear cache there. I haven't had any issues since doing that...except for notifications not staying persistent in the nav bar. Hope this works for ya! Click to expand... Click to collapse Just got done doing that, and having to setup my email accounts again. Last week I tried just removing the accounts and then setting them back up, but it didn't solve the IMAP issues. I'll see if this works, since all the app data and cache was cleared.
FAUguy said: Just got done doing that, and having to setup my email accounts again. Last week I tried just removing the accounts and then setting them back up, but it didn't solve the IMAP issues. I'll see if this works, since all the app data and cache was cleared. Click to expand... Click to collapse @FAUguy, just curious if it worked for you.
edwmsjr said: @FAUguy, just curious if it worked for you. Click to expand... Click to collapse My IMAP accounts emails are now showing up. But there is still an issue with it not syncing properly with read and deleted emails. Also, sometimes the LED notification will not activate, nor the status bar icon.
FAUguy said: My IMAP accounts emails are now showing up. But there is still an issue with it not syncing properly with read and deleted emails. Also, sometimes the LED notification will not activate, nor the status bar icon. Click to expand... Click to collapse So I've noticed that even though one of my IMAP accounts does show new emails, my other IMAP account does not list new emails. The only work-around it to go into the settings for the account and select how many messages it shows in the inbox, such as changing it from 25 to 50, then have it check for new email and it will download. Very weird.
my note 3.. i am using 3 email account in email apps. i am receiving the mail of my default account. other 2 email account, i am not receiving the email.
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