Touch Screen not working - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi
A friend has a NOTE 3 (SM_N9500). She dropped it a broke the screen and then had the whole display replaced. Now after a few months the touch screen now does not respond. SPEN works fine
Any hints about what to look for?
Thanks

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Screen not responding to touch

Hi all
I had the entire display of the phone (SM-N9005) replaced after a fall. Now after three months touch is not working. SPEN is working
Any ideas please? I have checked all the connections
Thanks

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