Hi everyone.
I have a major problem trying to use Google Voice on my LG Nexus 4 phone.
I have my Google Voice number for over 2 years and it has worked fine on other phones, also it currently works on my laptop using the web browser - I receive and make (dial out) phone calls from the browser.
But on my phone - I can't dial out!
Any of you had the same problem and knows what the solution is?
I am searching online for a solution but can't find an answer.
It doesn't even seem that anyone else have the exact same problem that I have...
Here are some details:
I am on T-Mobile. Regular plan - post paid (not pre-paid), on a contract. I have even activated international dialing, as I call some people overseas once or twice a month. I have unlimited minutes (in the US), texts and internet (although after 2GB it gets slower).
My GV account seems to work OK - with Hangouts - in the browser on my laptop (Acer PC).
I can make phone calls and receive them - in both cases Hangouts handles the calls. I see now that if I receive a phone call it directs to Google Hangouts - but it works there just fine. It seems that Google have integrated Voice and Hangouts.
May be that's causing a problem in my phone...keep reading, please.
By the way - when I am in Google Voice's menu - and try to dial a number from there - I have 2 options:
1. dial a number using "Googe Talk" - nothing happens - it can't dial out that way. (You have to go to Hangouts and dial from there)
2. dial a number using xxx-xxx-xxxx (your phone number shows here - that's my T-Mobile number attached to this GV account) - when I choose that option and dial a number - this happens - GV dials my phone first, my phone starts ringing and I have to answer it - I answer it, then it connects to the number which I dialed on the laptop. That works.
When I go to the settings of GV in the browser - first menu that says "Phone settings" - there currently I have checked both options for "Forward calls to": 1. Google Chat & 2. Mobile number (My T-Mobile number). If I uncheck "Google Chat" as a forwarding option - when someone dials my GV number it will only dial my phone, and it won't dial my GV account on my laptop (Hangouts). I have tried either leaving both checked, or just dial my T-Mobile number - but both ways Google Voice does not work properly on my phone.
Now - lastly - on my phone (Nexus 4) - I receive phone calls when someone dials my GV number.
But I can't dial out (make phone calls)!
I have tried everything from reinstalling Google Voice (the app), clearing cash and data, restarting the phone, Sign Out and Sign In again.
I have tried changing the calling option: "Always dial with Google Voice", "Ask Every Time You make a phone call", etc. neither works - it never dials... What happens is - it changes the screen for a second and tries to dial, but then goes black, then goes back to the GV app. It can't dial!
Any idia why this is happening?
Some other thoughts:
I also have Google Hangouts on my phone - can this cause a problem? Do I need to do a certain setting in the Hangouts app?
I have had this GVaccount attached to a different number once also. Then I unattached it from itand attached it to my current T-Mobile number. I went through confirming it - I received a phone call and input a PIN which was provided (in the browser), afterwards I got the message - "You have successfully added your number".... Can that have caused a problem?
Please, help me!
I need to be able to use GV on my Nexus 4. Mostly I need it for when posting adds on CraigsList - I want to give away my google number and be able to receive a call and make calls with that google number. Also I need it for giving away to strangers and such... But I need to be able to dial out, return missed calls, etc.
Any help will be appreciated. Thanks in advance!
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Johmama said:
Try using the native dialer on the phone while the option "Use Google Voice to make all calls" is checked in the Voice app. Make sure you've started the Voice app and it's running in the background. Also, in the Voice settings you see on a computer, try only forwarding calls to your phone, and nowhere else, and see if that makes any difference.
Click to expand...
Click to collapse
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
nexuspeer said:
I tried all that you said before, and I tried it just now again - a couple of times I reset the phone too, uninstalled the GV app, and reinstalled.
Still doesn't Dial Out!
Other things to point Out - I am also using Go Launcher. I tried going to the regular launcher and dial from there. Still doesn't dial out....
Also - I have chosen in the settings to Sync Everything!, and background data is enabled.
The only one thing I haven't done is to switch the Voice Mail Service. I skipped that setting when prompted.
I want to be able to use my own Voice Mail provided by T-Mobile when someone calls my T-Mo number,
and if someone calles me on my GV number and I miss the call - then that should go to the GV Voice Mail, which I can check by dialing the GV number from my cell or by going to the Google Voice web page in the browser. I want the 2 Voice Mails to be separate!
Can this Voice Mail setting be a reason to cause problems for me when I Dial Out?
Any suggestions, please, HELP!
Click to expand...
Click to collapse
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
I have NOT rooted my phone (and never had). It is a regular Unlocked Nexus 4 which I bought from the Google Play Store.
It is very frustrating that I can't make the Google Voice to work on it.
I also have the Advanced Task Killer installed on it. I checked it and GV shows as running. I have not killed it (I leave it unchecked).
It is not being killed by a task killer... Anyway the GV works when I revceive calls, but I can't dial out.... very weird.
It seems that no one knows what the problem is.
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
It seems like you could have some kind of troublesome loop going on by having your GV number tied to Hangouts and having it confirmed on two devices. Your statement about when dialing with Hangouts on the laptop, the laptop dials your phone and then the call goes thru to the number leads me to believe this. The problem with confirming to Hangouts on your laptop is that your laptop does not have it's own phone number to share with Hangouts like your phone would. Perhaps your laptop is set as default with GV to Hangouts and this is preventing you from making calls on your phone with GV. It should work. I just tried it. Have you tried removing your GV number from Hangouts on your laptop to see if it will allow it to function properly on your phone?
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
Hi again.
First - THANK YOU for all the responses.
My statement about dialing from my laptop was actually that when dialing from Hangouts - it dials out (without dialing my phone at all), but when I dial out from the google voice web site (this is different from Hangouts) - www.google.com/voice - when I dial out from this web site - then it dials my phone first, I have to answer it, and then it dials the number which I typed on the laptop... This is very strange. Try it and see what I mean. When I dial Out from the new Hangouts (which is tied to Google +) then it dials out directly - without dialing my cell phone first - then I just talk through the laptop microphone, just like when using skype, for example.
My understanding is that Google are going to replace Google Voice entirely with Hangouts. At the moment they are in "Transition" mode or something.... and that's what's causing these weird things. When Google close down Google Voice and move on to just offering Hangouts - then may be it should all get fixed.
I started digging deaper for questions online. Some people have similar problems and they all happened after introducing Hangouts.
Another thing - I have Hangouts on my phone, and I cannot erase it - cause it is the Nexus 4, and comes installed.
I saw some people have similar problem when Hangouts is installed on your cell phone.
Here is one suggestion from another user:
On Android (phone) you can try these steps:
Go to the account Settings in Hangouts
There should be a section that says "Phone number confirmed" and will show the confirmed #
Click that
It will say "Google will now confirm # is your mobile number with a one-time SMS....
Below that message, you can click "Edit" to edit your number and I believe you can delete it there.
Here is the link I got this from (and edited it a little bit): http://productforums.google.com/forum/#!topic/hangouts/VkjUHFWcbeM
I tried that - and guess what - there are listed actually 2 phone numbers in this Hangouts Setting: my personal phone number, and the GV number. And I cannot delete any of them! I tried edit, and it just asks me about adding a new number, but I can't delete an old one.
So I think this is causing the problem - Hangouts overtook my GV number, when it should only use my cell number - or the opposite - I am not sure. Anyway- it's using both numbers right now. So when I choose in the GV app to "Dial all numbers" with GV - nothing happens - cause I think Hangouts overtook these numbers.
Has any of you tried both Hangouts and GV installed on the same cell phone and have the GV number listed in the Hangouts menu?
Please, check and let me know.
Any suggestions?
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
fernandezhjr said:
Yes. I have both my AT&T cell number and GV number loaded into Hangouts and I have no issue dialing out with my GV number. It auto does that. When you confirm your cell number, it auto loads the GV number also.
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
nexuspeer said:
And when you go to your Hangouts app - under settings/phone number confirmed - does it show you 2 phne numbers or 1 phone number and which one (your GV number/cell phone number) ???
In my case - Hangouts shows both my cell and my GV numbers - listed there as confirmed.
I tried erasing any of them, but I can't. At this moment Google has not made it possible to erase a number from this settings menu.
I think that is causing the problem for me.
What do you think?
I am so frustrated I can;t use Google Voice on my Nexus 4... I started using Viber.... as almost everyone I know already started using Viber...
It's a shame Google ruined Google Voice and it seems they are going to fully replace it with Hangouts in the upcoming months...
There are so many complaints by other users, I am reading...even the messaging doesn't work that well any more....
But, thanks, to anyone who is reading this post and trying to help me!
Click to expand...
Click to collapse
That is what I was stating. Under settings in Hangouts, both numbers are listed. When I confirmed my cell number in Hangouts, it detected I have a Google Voice number and automatically added the number with my cell number. Despite this, I am able to dial out with my Google Voice number.
Sent from my Nexus 4 using Tapatalk 4
GV with MIUI
Johmama said:
Hm. Are you rooted? Have a custom ROM? If so, which ROM?
I ask because I know I was having troubles similar to yours when I used MIUI. I could receive calls via Google Voice, but it would use my actual number, instead of my Google Voice number, to dial out. It would work, but Voice could not intercept the call before my real number dialed out. I never messed with it too much, as I flashed back to PA after a few days. All that shows is maybe some ROMs have troubles letting the Voice app integrate with the native dialer. If you have the time, try flashing a new ROM and testing it. It won't be a fix, but it might help prove that theory.
Click to expand...
Click to collapse
Hi,
I have the same issue described above. I am using MIUI rom and GV is not working. I am able to receive calls, but not able to make calls. I use Mi4c phone with MIUI 6 rom. When i flash CM12.1, GV works flawlessly. Any solution will be helpful.
Raja
Hello all,
I have a Verizon Galaxy S5 on TING on the GSM network. It's rooted with Safe Strap installed.
My one and only problem right now is that I cannot edit the button #1 speed dial from *86 to anything else. It is interfering with my voicemail notifications.
I can add my own number to #2 and speed dial into and access voicemail just fine. I can go into the settings, edit #1 speed dial, change the *86 to whatever,and it says the change has been saved...but it isn't. It remains *86.
Any ideas on how I can edit this sucker? lol I have root, so I could crawl deep into a system file and edit it if need be.
Thanks in advance
I've been trying to figure this out too
i have an unlocked verizon s5 with simple mobile service
if i put in a verizon or tmobile sim card in, im able to edit the voicemail number and it saves, but when i stick my simple mobile sim in the phone it goes back to *86 (which is not simple mobiles vm number), it says it changed and saves but doesnt as the OP described
I tried looking through some files to see if its hard coded somewhere but was unable to find it
any help on this topic would be much appreciated
No one has any ideas or suggestions?
There must be some hack that can be done?
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
I have the same problem. I tried to change it to T-Mobile's 123 to no avail. Any suggestions would be appreciated.
M37R01D said:
Update
I got my vmail number changed. I'm not sure how but it saved. All I really did was install Google voice then saved that as my voicemail service. I then dialed I think it was *72 for call forwarding then disabled it with *73 I then tried to switch back to my carrier vmail and it just hung on some loading icon. I forced closed opened settings again and my carrier vmail was selected. I tried going back to Google voice and if said failed forwarding. I then tried again. Same error. I then went and tried to change the voicemail number to a contact named voicemail with my number and sure enough it stuck even after a reboot and holding 1 on the dial pad now calls my voicemail instead of *86
Click to expand...
Click to collapse
Interesting. Congrats on getting lucky. I'll have to try this and mess around a bit this weekend if I have time.
I have the same issue.... I read somewhere you have to update to 5.1, it's just bug of the system. Maybe I am wrong, but anyway somewhere in files it should keep this *86 number.....
BUT when I put inactive sim-card from T-Mobile, I COULD change the number and COULD saved it, when switch again to Simple Mobile(my carrier), the problem came back... again *86
You will need to change in the Phone menu settings for Voicemail, not the voicemail contact. Go to the Phone screen, select menu and then Settings, go to Voicemail settings and update the Voicemail number to be *86,XXXXX# where XXXXX represents your VM password and Save.
I'm running the ok3 no bs rom, and I have root. I figured out my apn settings so sms and mms are working on my T-Mobile sim.I still have a couple of issues though.
1. How do I unlock band 4? I've seen a thread about it that says I need to activate a hidden service menu to do this. I followed the directions in that thread with no success. (E.g. change /efs/carrier/hiddenmenu from OFF to ON and reboot) every service menu code actually dials a number and gets me a recording saying it's not valid.
2. I've also run into a few problems with my touch tones not being recognized during calls. When I press the button I see the number in the dialer but the remote system does not recognize the key press. I've been looking for any kind of setting for this but have come up empty handed.
deadlyquirk said:
I'm running the ok3 no bs rom, and I have root. I figured out my apn settings so sms and mms are working on my T-Mobile sim.I still have a couple of issues though.
1. How do I unlock band 4? I've seen a thread about it that says I need to activate a hidden service menu to do this. I followed the directions in that thread with no success. (E.g. change /efs/carrier/hiddenmenu from OFF to ON and reboot) every service menu code actually dials a number and gets me a recording saying it's not valid.
2. I've also run into a few problems with my touch tones not being recognized during calls. When I press the button I see the number in the dialer but the remote system does not recognize the key press. I've been looking for any kind of setting for this but have come up empty handed.
Click to expand...
Click to collapse
Install this app It will let you into hidden menu
Just wondering if anyone else knows why the Voicemail section of the Phone Settings menu is inaccessible. It's permanently set to My Carrier. Every phone I've owned before this has allowed me to change Voicemail to Google Voice. Thanks in advance.
This has happened to me with all of my LG phones. G5, G5, and V20, and a few Samsung phones. You just have to forward your number to your google voice number. You can either go to Settings > Networks > Call > More > Call Forwarding. Change The Busy, Unanswered and Unreachable options to your GV number. Now if someone calls your regular number and you don't answer it'll get forwarded to your GV number and the voicemail will pick up. It's worked for me for years now.
Lg v20 new not setting my google voice number. Cant find a setting. Guessing all the web smarts are before Android 7.0.
Hi,
I have all contacts with image. While I call a person and receive a call from a person the call ui is not displaying the caller image. Is there any workaround?
Use Google dialer instead of the default phone app in the device
The Google dialer app doesn't show proper call logs, it shows dialed and received calls as missed calls when you use Jio for calls.
In mi A1 full screen caller ID is not coming instead it is coming in the form of small circle is there any way any option
Same problem
Just can't believe... In the end of 2017 without call photo id?! But maybe in the future updates that will be fixed. I'm understanding, that it's pure Android, but this is not branding option.
any news to solve this issue?
Nope. Google Phone is not compatible.
Just install google phone bubble edition from xda
Phone bubble edition didn't help me.
Is there another good dialer?
Search for Google_Phone_11.0.164102751__Bubble___Patched_ and disable stock phone apk. You must also install google contacts and disable stock contacts. Works perfectly for me.
Works fine, Thanks !
https://www.youtube.com/watch?v=HMPH-v3tpUI
Heres the link . Worked for me , will work for everyone .
https://forum.xda-developers.com/android/apps-games/app-google-dialer-t3557412
Fixed in Oreo!
1 go to Setting > Apps & Notifification > Apps Info > Phone > App notification
after that in Categories
Press on Default Set Importance Urgent (Make sound and Pop on Screen)
Set all (Incoming Calls,Ongoing Calls & Missed calls) Set Importance Urgent (Make sound and Pop on Screen)
Anything Problem reach me on [email protected]