Yesterday, my note 3 made a fall from a slip in my hand, and now, there's a little crack at the top left on the screen. The screen is not turning on, and I think it is no more registering touches.
Amazingly enough, the glass protector does not have any scratch, but I can clearly see small crack in the LCD behind.
The sound is working fine.
I have already opened the case and have unplugged and re-plugged the connections, still no change.
My question: I want to confirm whether the screen and digitizer have been damaged. Any ideas/ advise on how to confirm this ?
Basically, I want to go ahead and buy a screen and digitizer replacement and perform the change, and I didnt want to invest on something which might not be needed.
Please provide your help and views guys.
Thanking you all.
Screen fixed. Camera issue
Just to post an update.
I had ordered a screen and digitizer for my N9005. Yesterday, with a rather fast shipping, it got delivered.
I carried out the swap, ie, removed all sensors, camera, vibrator, mainboard from my existing and transfer to the new screen/digitizer.
All went okay, screen, touch, all sensors, front cam.
Just that my rear (main) camera shows some artifacts on the image - on the camera screen and the photo taken. See attached.
It seems like it is showing some piece of glass fractured or scattered. Any help on how to proceed from here ?
I was trying to remove the middle plate (where the outer lens is found), so see whether this lens is broken, but as per my tests, I see that the phone refuses to power on once this plate is removed.
Info: The photo attached is when I pointed my camera to shoot over a white wall.
Any help is welcome, please.
Nitish
Hi guys, yesterday I've repair my broken d802 (headphone jack broken) and everything goes fine.
But, while I starting to close the back cover I've notice something strange:
a lot of paper clip and needles I have on the desk start to get attracted by the phone, in a first place I thought it was normal (speaker has a magnet) but the magnetic field is near the camera.
Also with the back cover on, it still attract a bit paper clips.
It is normal?
Does your d802 do the same?
the exact place is just some millimetres above the camera.
Thank you in advance
Mine does the same, must be some component that causes this..
so it's not my fault while I was trying to replace the part
Don't think so, but I've previously replaced my screen so it could be different from original parts?
Hey guys,
just yesterday I got my phone back from repair (I cracked my screen, nothing was working then).
Here is a photo of my old screen, which had a hole right below the upper loud speaker:
I think it might be that the drop broke the sensor, and not the repair itself?!?
Using an app like this: https://play.google.com/store/apps/details?id=com.tigermonster.proxfinder shows that my sensor is constantly detecting something.
I'm not using any screen protectors or anything
For now I rooted my device and disabled the sensor by installing the xposed framework and then using http://repo.xposed.info/module/com.mrchandler.disableprox
Strangely enough, yesterday, like 3h after I got my phone back I called someone and everything, including the sensor was working perfectly!
Can anyone show me a picture of such a proximity sensor? Do you guys think a fix like in this video shown: https://www.youtube.com/watch?v=HPHsianYnqo, putting a piece of paper behind the proximity sensor could work?
You never ended up showing any images of the phone before/after the repair but if you have a screen protector fitted to the screen and it doesn't have a little cutout on the right just below the top speaker then the protector is constantly tripping the proximity sensor.
Thanks for your answer. Like I said, I am not using any screen protectors.
Here's an image of my old screen:
http://imgur.com/ufNSseD
I don't think it has anything to do with that damage now tbh, because it was working well yesterday. I guess maybe the connector loosened itself?
Which one here in the pictures to step 6 is the proximity sensor? https://de.ifixit.com/Teardown/Nexus+6P+Teardown/51660
CryNickSystems said:
Thanks for your answer. Like I said, I am not using any screen protectors.
Here's an image of my old screen:
I don't think it has anything to do with that damage now tbh, because it was working well yesterday. I guess maybe the connector loosened itself?
Which one here in the pictures to step 6 is the proximity sensor? [/QUOTE]
It's directly above the t...i3be.cloudfront.net/igi/eDldW3bJmHSbQEYF.huge
Click to expand...
Click to collapse
Thanks for the info about the position of the sensor - I'll definitely do that when I'm going to disassemble my phone (which is gonna take a while since I'm waiting to receive a new rear housing from a seller in the US).
I'm planning to disassemble as little as possible, so I'm hoping it's easy to access the proximity sensor (but guessing by the pictures it should be).
CryNickSystems said:
Thanks for the info about the position of the sensor - I'll definitely do that when I'm going to disassemble my phone (which is gonna take a while since I'm waiting to receive a new rear housing from a seller in the US).
I'm planning to disassemble as little as possible, so I'm hoping it's easy to access the proximity sensor (but guessing by the pictures it should be).
Click to expand...
Click to collapse
Good luck. Hope you can fix it by cleaning it. Make sure to have some thermal compound on hand to replace the old stuff when you disassemble.
Hey one more quick question:
Do you think it's possible to remove the motherboard without removing the battery?
I guess that the problem is that the proximity sensor is either too close to the screen, or too far away (like there's some small gap between the proximity sensor and the screen). I will probably have to remove the motherboard if it's the former (if it's the latter I can just put something like a pice of paper at the back of the rubber).
CryNickSystems said:
Hey one more quick question:
Do you think it's possible to remove the motherboard without removing the battery?
I guess that the problem is that the proximity sensor is either too close to the screen, or too far away (like there's some small gap between the proximity sensor and the screen). I will probably have to remove the motherboard if it's the former (if it's the latter I can just put something like a pice of paper at the back of the rubber).
Click to expand...
Click to collapse
You won't need to remove the battery to remove the main board. You'll just have to unplug it.
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
CryNickSystems said:
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
Click to expand...
Click to collapse
I don't know which type of proximity sensor this is, IR, led, electromagnetic etc. But all proximity sensors I know of have two "eyes" One eye emits ir, led, or electromagnetic field, the other eye looks for a change in the return field. I think you'll find a scratched, smashed return eye. Or debris lodged in the sensor housing. Use a magnifying glass and excellent lighting.
If you shine a bright flashlight at the sensor through the screen can you see anything blocking the eyes? Doesn't matter I guess, you'd have to disassemble to get it out of the way anyways.
---------- Post added at 09:43 PM ---------- Previous post was at 09:16 PM ----------
CryNickSystems said:
Alright, thanks. I am wondering about another thing: Why are there two holes for the light and proximity sensor on the backside of the phone? I was planning to try and first stick some piece of paper on top of that rubber plastic to get the sensor closer to the screen. Why the holes?
Ty.
Click to expand...
Click to collapse
It looks like the prox sensor comes covered in a rubber cover. In this pic the rubber is there:
https://d3nevzfk7ii3be.cloudfront.net/igi/SQfQ23vhRFsvbJJT.huge
In this pic they removed the rubber to expose the prox sensor:
https://d3nevzfk7ii3be.cloudfront.net/igi/eDldW3bJmHSbQEYF.huge
I suspect the rubber could be missing, lost during repair. Or perhaps installed wrong.
hawkswind1 said:
If you shine a bright flashlight at the sensor through the screen can you see anything blocking the eyes? Doesn't matter I guess, you'd have to disassemble to get it out of the way anyways.
Click to expand...
Click to collapse
I did what you asked: There is no light coming out on the back of the phone if that's what you meant.
Anyway, I'll have to wait until I receive my replacement back housing and then I'll try my best to repair the sensor. I hope the rubber is just misaligned.
Alright - so I did have time today to disassemble my phone (got the replacement housing last week).
I noticed that there was no rubber part on top of the light and proximity sensor, as well as on the device above the two (i don't know what that is).
What I did is that I had a small tube like this one: https://sc01.alicdn.com/kf/HTB1hBgwKVXXXXcvXpXXq6xXFXXXY/8mm-small-clear-plastic-PC-pipe-TUBE.jpg which I painted black and put it on top of the approximity sensor.
Everything is working well again (there were some lints on the display right below where the proximity sensor is located, that's probably why it stopped working from one day to another).
I guess the main function of the rubber is to protect the sensor against dust and lints.
I also am very mad at myself for having forgotten to take out the NFC antenna from the old housing before replacing it, so I had to open my phone again after I did already close it (and now there are slight traces of an opening - again )
But apart from that everything's fine now and I hope it'll stay this way.
CryNickSystems said:
Alright - so I did have time today to disassemble my phone (got the replacement housing last week).
I noticed that there was no rubber part on top of the light and proximity sensor, as well as on the device above the two (i don't know what that is).
What I did is that I had a small tube like this one: which I painted black and put it on top of the approximity sensor.
Everything is working well again (there were some lints on the display right below where the proximity sensor is located, that's probably why it stopped working from one day to another).
I guess the main function of the rubber is to protect the sensor against dust and lints.
I also am very mad at myself for having forgotten to take out the NFC antenna from the old housing before replacing it, so I had to open my phone again after I did already close it (and now there are slight traces of an opening - again )
But apart from that everything's fine now and I hope it'll stay this way.
Click to expand...
Click to collapse
Glad you got it fixed! And yeah, unfortunately it's nearly impossible to remove the back cover without leaving dings at the injection site. When I put on my new top and bottom rear covers I removed most of the glue. So next time I can remove them without much trouble.
I am having similar problems. I just traded for a nexus 6P and everything works great except for the proximity sensor. The 6p was just OTAed to 7.0 and I only unlocked it and installed TWRP. No other changes and no root (yet).
There is no screen protector on the device.
When I make a call, the screen stays on. The screen turns off as soon as I cover the proximity sensor. The screen then does not come back on until the call is completed. I downloaded a bunch of proximity apps, including Proximity Sensor Finder. Proximity Sensor Finder (and others) report that sensor detects Far (5cm or more) and Near (value of 0 cm when the sensor is covered). The sensor doesn't seem to identify intermiate values. The odd thing is that the sensor doesn't seem to reset. If I cover the sensor (value of 0 cm) and remove my hand, the sensor continues to read 0 cm.
Does this sound like a hardware or software issue? The device appears to detect both the near and far states, but doesn't return to far after the sensor is uncovered. Thanks for any help.
Solved the problem. I downgraded to MM and the proximity sensor problem persisted, so I figured it was a hardware issue.
I took apart the 6P and the there were signs that repair had been performed. The screen was probably replaced previously. The little rubber gasket covering the proximity sensor was missing, just as the OP described. I cut a blue-colored straw and placed it over the proximity/light sensor. Works perfect!
I need to bump this thread cause a few days ago I started having the same problem that nickfuzz describes.
Now I've got my opened phone in front of me and tried putting a pice of a black straw around the two sensors, but that does not help. It reports 5.0 cm and if I cover the sensor it stays at 0.0 cm
Can anyone give me an advice about what to do now?
Update:
The light sensor is also not working properly: It is reporting way too less lightness, and tends to report 0 lux when I'm not directly holding the phone under a lamp (for instance).
After 5 hours of trying I somehow managed to at least get the sensor to always report 5.0 cm. That's better than constantly reporting 0.0 cm.
I put a piece of a wide straw (there are different sizes, you know) around the hole board on which the two sensors (light & proximity) sit on. I guess this is a bad idea.
I am now trying to get this rubber gasket from somewhere, but I guess I'll have bad luck since I'd have to buy a defective nexus 6p from which I could take it from
UPDATE:
Can anyone tell me why the screen is painted black on the inside, right where the proximity sensor is located? I scraped off the paint and painted it over with a black pen. That must be the reason why the proximity sensor is always reporting 5.0 cm (which doesn't make much sense, because at some point it would have to detect something if it's not broken).
nickfuzz said:
Solved the problem. I downgraded to MM and the proximity sensor problem persisted, so I figured it was a hardware issue.
I took apart the 6P and the there were signs that repair had been performed. The screen was probably replaced previously. The little rubber gasket covering the proximity sensor was missing, just as the OP described. I cut a blue-colored straw and placed it over the proximity/light sensor. Works perfect!
Click to expand...
Click to collapse
Can you tell me if you put the straw around both sensors and their "chassis" (that black thing they sit on), or did you put the straw only around the sensors (i.e. on top of the chassis)?
I still need to find a way to fix my sensors
I tried to use some electric tape and put it on top of the sensors with two small circles cut in, but eventually I figured that the problem actually lies in the black paint on the inside of the screen.
I removed that paint a few weeks ago and I couldn't paint a new black paint on it that is not too thick, so I am stuck with a sensor consequently reporting 5cm.
I did try to use an Edding.
I had the same issue with the proximity sensory and a new 6P, but fixed it with this: https://play.google.com/store/apps/details?id=com.mobiledirection.proximitysensorreset&hl=en
Everything was still good after uninstalling that app too.
Hi ,
My speaker at ear was not working due to oil went inside ear speaker. I removed the speaker and cleaned and put it back. Now the issue with speaker is fixed. But Camera and flash light stopped working. Error is "Failed to open " camera. Also YouTube app stopped working.
I tried keeping back side open of and It is working when screws are not inserted. While inserting screws it stops working. What may be the reason for that
visakh dileep said:
Hi ,
My speaker at ear was not working due to oil went inside ear speaker. I removed the speaker and cleaned and put it back. Now the issue with speaker is fixed. But Camera and flash light stopped working. Error is "Failed to open " camera. Also YouTube app stopped working.
I tried keeping back side open of and It is working when screws are not inserted. While inserting screws it stops working. What may be the reason for that
Click to expand...
Click to collapse
Right, I spent the last few days wracking my brain over this problem and similar, so hopefully my solution actually sheds light, and I think in your case it might!
I needed to replace my screen so had to do a full opening. I thought maybe I damaged the motherboard or something as I stupidly had to remove the screen first (not good) so thought the heat I applied did something to the camera module. Nope. Basically, when I put the phone back together the following wasn't working: Camera, Flashlight, YouTube. The camera would fail in safe mode, it would fail in the *#808# hardware check, I did a factory reset multiple times, flashed different stock ROMS (my phone is vanilla and not rooted, so I only used official ROMs)... not a single thing helped. I realised very few posts complaining about the issue actually transparently say they opened their device, for embarrassment or ego, or I dunno, but it was super vague as if the camera/YouTube failed all on its own, which is odd to say the least.
Anyway, in my case, do not tighten the screws tightly when you reassemble the phone. This is part of the problem. Screw enough that it catches and then leave it. Don't screw it any more. Next is where yours might relate to mine in terms of camera. There is a tiny wire that trails from the motherboard (near the vibration motor) down to the loudspeaker. In my case, that wire was getting pinched when I put the loudspeaker module back in place. This is what caused my issues for the most part. So check the wire is seated in the frame outlines where they should be.
TLDR: Check the very thin wire from mobo to speaker - that might getting pinched during reassembly.
I really hope this helps you because it was getting on my nerves that noone suggested it. And if it does not help... I'm sorry... I hope you find a solution soon!