No connection on Google Play after update? - Nexus 6P Q&A, Help & Troubleshooting

It says no connection. But I can connect with youtube or google chrome. How do I resolve this item?

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Youtube query

Within Data Services does the YouTube entry always say login despite being currently logged in?
Unlike Twitter which says logout when you are logged in.

Problem with Sky email and Google services

I use my sky.com email address to setup my Android devices and for Google online services.
My problem is that Google Play, Music and Wallet are not synced between my phone and when I access online using my desktop.
Anyone out there that uses a sky email address and has a working sync with online services? Anyone with the same problem as me?
Google services only with with associated Gmail accounts.
Sent from my Nexus 7
krelvinaz said:
Google services only with with associated Gmail accounts.
Sent from my Nexus 7
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Sky email uses the Google system, so my Sky credentials work for email and calendar; but not wallet, music and Play store.
Stu C said:
I use my sky.com email address to setup my Android devices and for Google online services.
My problem is that Google Play, Music and Wallet are not synced between my phone and when I access online using my desktop.
Anyone out there that uses a sky email address and has a working sync with online services? Anyone with the same problem as me?
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ah
Hi Stu,
I am having the same problem. I have spoken with google and they have confirmed that Sky have to activated a number of google services on my account e.g. google books. I am in the process of sending emails back and forward with Sky in the attempt for them to solve the issue. Google gave me the instruction they need to follow, but Sky have yet to accept it is their issue!
I'll post back here if i get it sorted.
CB.
Sorry after re-reading your issue, it may be different to my problem.
CB, what's your current situation now that the sky.com accounts have completely dropped off from Google services?
I'm currently discussing with Google to cover me for re-purchasing all my paid apps using a newly created gmail account.

Cannot connect to any Google apps!

So as the title says, I cannot connect to any of the Google apps such as YouTube, Google+, and the Play store. These were all working just a couple days ago, and I would appreciate any troubleshooting tips. Some of the apps, like YouTube, will connect, but have limited functionality. For example, I can connect to YouTube, and I can play videos, but I cannot like, subscribe, or do anything that requires an account. Also things like Gmail and Google+ will load, but I cannot get any new posts/emails
Any suggestions on how I can fix this?
Using a Nexus 4 w/ Cyanogen Mod 11.
TartarSauceGamer said:
So as the title says, I cannot connect to any of the Google apps such as YouTube, Google+, and the Play store. These were all working just a couple days ago, and I would appreciate any troubleshooting tips. Some of the apps, like YouTube, will connect, but have limited functionality. For example, I can connect to YouTube, and I can play videos, but I cannot like, subscribe, or do anything that requires an account. Also things like Gmail and Google+ will load, but I cannot get any new posts/emails
Any suggestions on how I can fix this?
Using a Nexus 4 w/ Cyanogen Mod 11.
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It sounds that google app data doesn't sync. Go to settings accounts your google account and make sour that app data is checked. Maybe that's your problem.
Csacsifiu said:
It sounds that google app data doesn't sync. Go to settings accounts your google account and make sour that app data is checked. Maybe that's your problem.
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Well, I went there, and saw that the app data was already checked. There was a message at the bottom telling me that "sync is currently experiencing problems. It will be back shortly"
Any other ideas?
Have you tried forcing a sync of every single item? Removing and re-adding your google account? Those might do the trick. Also make sure your play store and play services are fully up to date.

Unable to connect to Google

I'm using official ROM Lollipop from Malaysia. Since yesterday I notice that my phone unable to connect to Google account and apps. I suspect because of few services that I freeze. After I defrost the apps, I still unable to connect. So, half an hour ago I reset to factory setting. But it seems like I still unable to connect to Google. My contacts all save in Google. I have no problem to open Google Plus, login into Google account, open Google Play Store and etc. using laptop. Every time I opened any Google application to login, it will show you this image:
Please assists. Thank you.

Can't sign in to Chrome Fire HD 10 (2019)

Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
Rubyzero80 said:
Got a new Fire HD 10 recently, got all the Google APKs installed, play store running, every app except Chrome is accessing my Google account. When I try to log in to Chrome, I get the "Account already exists on this device" error. I've tried clearing cache and data for all Google Apps, uninstalling / reinstalling chrome. Any ideas to get sync working in Chrome?
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Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
NOTE: If your Fire tablet have registered with Amazon account. You need to deregister and factory reset again to use Google account.
Do not register your Fire tablet with Amazon account.
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AmznUser444 Dev said:
Try to factory reset, bypass Amazon registration and re-install all Google API Service APK.
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Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
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Can you install Google Contacts Sync.
You Fire tablet have registered with Amazon account that causing an issues?
Same issue
Having the same issue, got the tablet today and installed google play and am getting the account has been added message.
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
grantdb said:
For users having account already on this device just wait a few hours and keep trying. This is what seems to be happening for most, including myself.
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This isn’t working for me. I installed all last night. I left the device on overnight. Alexa auto updated through Google Play Store, but I still get “the account already exists on your device” when trying to log into Chrome.
I have not registered with Amazon on the device and all system updates have been blocked (no OTA). I also debloated with Amazon Toolbox.
Anyone else figure out the why and how for the can’t log into Chrome issue here?
Thx!
I had the problem,the thing that seemed too work for me is sign in to your Google account on the built in Email client,then you can sign in to Chrome.
Rubyzero80 said:
Thanks for the heads up, I tried this, deregistered, factory reset, installed:
Google Account Settings
Google Services Framework
Google Play Services
Google Play
Added account to google play, downloaded chrome, get same message about "account already exists on this device."
Tried loading chrome apk after google play (after another factory reset), same issue.
Willing to try any other ideas.
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Click to collapse
Try to disable any Amazon's bloatware like Amazon Appstore, Silk Browser, Amazon's Email app, DCP Platform Contracts app from ADB or Fire toolbox from @Datastream33. IMPORTANT: You need to install any web browser from Google Llay like Firefox or Google Chrome before doing this to disable Silk Browser.
Have you tried messing with Chrome's permissions?
I've had issues in the past until I manually went into the settings, and enabled google account + some other permissions for Chrome, and then restarted. Sometimes it just takes time for whatever reason.
For anyone having this issue, try to upgrade your "google play services" and reboot. You may be prompted to the upgrade page when you open "play games" app (other side loaded google apps might also do the trick).
Adding my Gmail account to the built in Email app fixed my problem too. Whoop! Thank you.
F***ing Amazon and Google ought to just figure out that most people use both of their services and allow Play Store and Chrome to reside side by side with Silk and Alexa (which I don't want to use, just like I don't use Microsoft Cortana, or Siri on my iPad).
In case someone else encounters this: it was the permissions for me. Enabled contact permissions for chrome and it worked.
Let's revive this thread... I recently purchased an HD10. I added the Google Play store, downloaded several apps not currently available in the Amazon app store, so it is definitely working.
For some reason chrome just won't run... it won't even give me the option to open it once it installs.
Any ideas what to do?

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