Slow motion camera crash 100% of the time - Nexus 6P Q&A, Help & Troubleshooting

Hey All,
As the title suggests, the camera app crashes on my 6p while doing slow motion video. I've seen a few mentions of this here and there on the web, with suggestions to factory reset / wipe cache, etc. I have tried this but no luck. I don't really see a definitive answer anywhere, but see quite a few complaints about it.
What happens is the camera app crashes when trying to take slow motion video, while zoomed in, either at 120 fps or 240 fps. I haven't seen anybody else mention this specifically while zoomed in, but that's what's happening to me. If I'm in the camera app and switch to slow mo video, then zoom in, move the phone around a bit, the app freezes and crashes with a "cannot connect to camera" error 100% of the time. I don't even have to start recording, the screen just starts to get jumpy, then eventually freezes completely. It's not a random thing, I can replicate the problem over and over.
Anybody else? I'm running 6.0.1, with the Dec 3 Google camera update.

Alex338 said:
Hey All,
As the title suggests, the camera app crashes on my 6p while doing slow motion video. I've seen a few mentions of this here and there on the web, with suggestions to factory reset / wipe cache, etc. I have tried this but no luck. I don't really see a definitive answer anywhere, but see quite a few complaints about it.
What happens is the camera app crashes when trying to take slow motion video, while zoomed in, either at 120 fps or 240 fps. I haven't seen anybody else mention this specifically while zoomed in, but that's what's happening to me. If I'm in the camera app and switch to slow mo video, then zoom in, move the phone around a bit, the app freezes and crashes with a "cannot connect to camera" error 100% of the time. I don't even have to start recording, the screen just starts to get jumpy, then eventually freezes completely. It's not a random thing, I can replicate the problem over and over.
Anybody else? I'm running 6.0.1, with the Dec 3 Google camera update.
Click to expand...
Click to collapse
Mine freezes up, no FC. Definitely a bad bug the mothership needs to squash. Just tried it a second time and no freezing? wtf Google.
Edit: forgot to mention, bone stock, no root 6.0.1

I am also stock, no root. It crashes every single time for me, restarting doesn't help.
EDIT: I should mention this happens when zoomed in fully, either on 120 or 240 fps. I don't even have to try to record anything, it crashes before recording even starts. The screen gets jumpy, and a few seconds later freezes entirely. I can see also the little laser on the back seems to be stuck on. Almost like the auto focus got overloaded and froze. The more I move the camera around with it trying to focus, the faster it freezes.

Also, if by chance I can get an actually video taken, the playback is horribly choppy, pretty much unusable.

I also get this about 50% of the time time I'm running stock.
Sent from my Nexus 6P using XDA Free mobile app

Think this is a software glitch? Seems like a fairly easy to reproduce bug but I don't see a lot of mention of it, if any on the Internet. Just want to make sure it's not hardware related.

Related

[Q] Galaxy tab Camera help

I just got my tab and when ever i try to use the camera i cant see what i'm shooting.... it only displays the last picture i shot but when press the shutter button it shots fine and the display change to the thing i shot...
Video mode is the same.
I tried clear data for the Camera app and force close it but its the same...
can any one help?
btw i searched the forums but i didn't find anything sorry if there is a thread about this already
i also hv this problem also... please help us..
~i thought it is bcoz of the spare part apps. then i try to set it default. but it still same..
BUMP. Help us please
I have the same problem.
As a workaround, if you slide the camera/video slider, the Tab switches back to the camera setting, and the viewfinder is displayed.
I have had some other problems with my tab, like crashing apps all the time, I made a hardreset and now everything is fine. You may test it and report here.
i had the same problem with the camera app. sliding the camera/video slider doesn't help.
so i reboot the tab & its working fine now.
regards,
mike
Yup, i know, after reboot, the problem gone.So, if like that, everytime i face the problem, i hv to reboot. How can like that..
I am facing this issue too, any fix?
Damn now I'm in the boat, but I think I know why this happens, my camera doesnt show black screen or something, it shows the last viewed youtube video and if I switch to video cam, two youtube vids are shown.
So may its caused by the new youtube app?
So, all hv this problem by using the new youtube app?
How to revert back to previous version of youtube? Where can get the installer?
I also have the problem its not cuz of youtube app, it happens with videos that you watch any video from any app.
Sent from my GT-P1000 using XDA App
i have the exact same problem..viewfinder gets stuck on the last frame of the last viewed video, and only a restart can fix it. Any news on a proper solution for this? I hate restarting the phone...
cam problem
Hello devs plz helps all with tis fix of viewfinder we are waiting for it, every time we use video call, u tube, play game, this freezes the view finder, looking forward to fix from you ppl, no hopes from samsung as usual
thankx in advance
I had the problem on the camera of SGT as well 3 months back. However, I sent in my SGT for an upgrade of firmware due to other reasons (not because of the camera issue). And the problem has gone forever.
When I encountered this problem back then, I tried rebooting, clearing of memory (RAM), it goes off for a while, but it came right back, especially when you view YouTube. It is quite annoying.
So, my advice to you guys is to send it to Samsung for a firmware upgrade, it just takes less than an hour. By the way, my SGT is stock ROM.

Snapchat camera issue?

Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Fine for me. No issues no lag
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Have you guys factory reset. First thing I did when I turned it on
My girlfriend's s4 is doing the same thing she only gets it on the front camera but can make it do it at will she says it when the camera first turns on and is focusing and adjusting the color of you take a pic before it settles down it does what the op said.
energyracing said:
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Click to expand...
Click to collapse
i think your hammock is cursed o.o and i have no issues. it works fine on both front and back cameras in snapchat/any other camera app.
sorry to bump an old post but did anyone ever find a solution to this problem, its been happening to me on my gs4 from verizon. It will work then all of a sudden it does the same thing with the camera and just exits the app?
Same deal on my Galaxy s4 that is barely a month old. Everything was working perfectly fine until a couple of days ago when I try to send snaps using the rear camera.
Goes something like this:
- Take photo with rear camera, app crashes
- Screen freezes at the Snapchat 'loading' screen OR nonfunctional camera within the app (whereas everything else works such as receiving incoming snaps)
- Rebooting works from time to time, but the problem is reoccurring
- Tried clearing cache/reinstalling the app, no luck
It's starting to really get on my nerves.
I had the same problem. Snapchat force closes and camera starts to fail. I contacted the snapchat team and reported the problem. I got a reply saying that they are working on it. Maybe you guys should send them an email too and explain the problem you guys are having.
I have the exact same issue. I've not been able to find a work-around.
snapchat freezes on videos that are longer then like 2-3 seconds it seems... then i have to restart again to get the camera back...
Nothing is wrong with your phones. Snapchat is an extremely ****tily programmed app. What do you expect from a terrible iOS port?
I might suggest Wink! as an alternative, but it doesn't support video, but meh.
Yeah I have the same problem. It's fricken ridiculous. When will they fix this?
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
I think it may have to do with using the CM/non TW camera.. Whenever I used it I experienced this very problem. Since I've gone back to TW, I have not..

[Q] YouTube hangs / freezes after 30 seconds

Anybody else experiencing YouTube hanging (video stops, audio continues) after around 30 seconds? I've got a brand new S5, so it's not being bogged down by cache or too many apps, so I'm not sure what's going on here.
If I play a video in the YouTube app, the video ALWAYS hangs/freezes around the 30 second mark. I can get it going again if I move the timeline position cursor, but after another 30 seconds, it freezes again.
This happens regardless of network source (data/wifi) and regardless of signal strength (it happens even when I'm right next to my router).
Most everything else I'm loving about the phone, but if this is simply "how it is" with YouTube video, the phone is being returned (which I'd rather not do).
Thanks for any thoughts.
Same here!
Voltron8Myhat said:
Anybody else experiencing YouTube hanging (video stops, audio continues) after around 30 seconds? I've got a brand new S5, so it's not being bogged down by cache or too many apps, so I'm not sure what's going on here.
If I play a video in the YouTube app, the video ALWAYS hangs/freezes around the 30 second mark. I can get it going again if I move the timeline position cursor, but after another 30 seconds, it freezes again.
This happens regardless of network source (data/wifi) and regardless of signal strength (it happens even when I'm right next to my router).
Most everything else I'm loving about the phone, but if this is simply "how it is" with YouTube video, the phone is being returned (which I'd rather not do).
Thanks for any thoughts.
Click to expand...
Click to collapse
Same thing is happening here. Video freezes audio continues. I thought it was originally a coverage/data connection quality issue, but it happens all the time. Only happens with youtube app.
joseg.lopez86 said:
Same thing is happening here. Video freezes audio continues. I thought it was originally a coverage/data connection quality issue, but it happens all the time. Only happens with youtube app.
Click to expand...
Click to collapse
Same issue here on a Sprint S5. Rebooting phone fixes it for a bit but the behavior returns.
same here AT&T S5
Utube fine on mine in uk....sure its not a network issue
Sent from my SM-G900F using XDA Premium 4 mobile app
Same here, not always 30 seconds though sometimes it takes longer.
G900F Scotland.
Sent from my SM-G900F using XDA Free mobile app
Started yesterday for me. Annoying. Reboot fixed it for now....
Sent from my SM-G900W8 using Tapatalk
Uninstall updates to YouTube app
This seems to be a problem going around, after the last updates to the YouTube app. Uninstalling the updates and returning to the factory default is reported to be the fix. I'm trying this myself, but haven't given it long enough to find out if the problem will come back.
(I have the attention span of a gnat, I swear, so I thought it would be wise to post this info now, before I forget, rather than waiting.)
I have the same problem on my note 3
Same here
Same here on my GS5 G900F... :crying:

[S7 Edge] Slow autofocus upon launch

hey, my autofocus started to act lately and ive got no idea what might be the problem.
after waking phone phone and running camera app (tried with other than stock, might have been slight improvement, but it could be mental aswell) phone cant get to focus on anything further than up to half meter far. after awhile (sometimes even more than 10 seconds) of struggle it snaps into focus and from that point it works flawlessly and extremely fast even going from macro to distance.
Its very annoying especially in situations when i need to have camera ready to shoot photo/video as soon as take my phone out of my pocket.
ive already reverted my phone to latest stock nougat without improvement.
It works the same way despite app used so i dont think its app issue and once it gets the focus it works flawlessly so it doesnt look like a raw hardware problem. Maby theres a setting somewhere in the system responsible for camera behavior?
Any1 who had similar issue and found a solution?

OnePlus 6T issues

Hello everyone,
this is my first post here on XDA, so I hope I'm following standards here.
I got my second OnePlus phone, the OnePlus 6T (Mirrorblack 8GB+128GB) about two weeks ago and it has really been an upgrade from my previous OnePlus 3. However I have had some issues that make the overall impression a bit worse.
My first problem is with the camera. When taking pictures with the flash it turns the flash one for a while then turns if off for a moment before turning it back on and taking the picture. This super annoying when you are posing with a couple of friends! This doesn't happend when using the front facing flash feature. Also when you take picture with Snapchat the camera also is super slow. However it's the inverse as enabling the flash makes the camera much faster. I'm not sure if it's an OnePlus issue or an Snapchat one, I know snapchat has lots of problems so could be on their end. I also know that I didn't have the issue on my OnePlus 3.
My second problem is one that have happend very rarely, two or three times yet. It's that sometimes when I start an app, it just crashes. And I can restart it how many times I want without any difference. Force stopping it does work sometimes as with clearing cache. But sometimes doing that makes the device reboot itself. Sometimes it just keeps on rebooting itself. The solution for it as it seems is to reboot it manually, but it's extremely annoying to have it happen. It's difficult to know whats wrong since it doesn't say anything useful really.
Does anyone else have similar issues? Could it be some corruption issue or some bad app I have installed?
Do a factory reset. As for the camera that's called a slow sync with the flash as its getting the picture ready and focused, that short flash at the end is to light the picture. If it stayed on the whole time it would blind you subject as its brighter than the front camera and would most likely give red eye.
I don't have a suggestion for your second problem as I have not experienced it but also about the camera thing you mentioned, it doesn't happen when you take a picture with the front with the fake flash because the front camera has a fixed focus so it doesn't have to acquire focus like the back camera does when lighting in a dim environment.
globala said:
My first problem is with the camera. When taking pictures with the flash it turns the flash one for a while then turns if off for a moment before turning it back on and taking the picture.
Click to expand...
Click to collapse
This happens for the following reason:
- first flash - phone usues auto focus to make you and your friends, dog, food or whatever you are shooting clear and the
- second flash - after it achieves the AF lock it flashes a little bit brighter to take the photo
If you use a digital camera, DSLR, or any other camera, you will notice that they have a led light that iluminates you in the dark, then uses the xenon flash to take the photo
globala said:
Also when you take picture with Snapchat the camera also is super slow.
Click to expand...
Click to collapse
If you take the picture in the dark it might just try to achieve AF lock. Activating the flash does that a little faster.
globala said:
My second problem is one that have happend very rarely, two or three times yet. It's that sometimes when I start an app, it just crashes. And I can restart it how many times I want without any difference. Force stopping it does work sometimes as with clearing cache. But sometimes doing that makes the device reboot itself. Sometimes it just keeps on rebooting itself. The solution for it as it seems is to reboot it manually, but it's extremely annoying to have it happen.
Click to expand...
Click to collapse
You can try reflashing Oxygen OS and see if this still happens. If it does sent it to warranty

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