Android Device Protection on Rooted Moto X Pure - X Style (Pure) Q&A, Help & Troubleshooting

I'm in a quandary. I bought a used Moto X XT1595 32GB from Amazon Warehouse and received it yesterday. Looks like the previous owner never removed his/her Google account from the phone so when I try to run it for the first time I'm hitting the "Verify Your Account" screen The rom currently on it is Lollipop. When I went to recovery I found out that not only is it rooted but it has TWRP 2.8.7.0 on it. I proceeded to download a MM rom and flash it it, everything went well, the phone booted but still returned me to the Verify screen.
I called Amazon and explained the problem and they offered to accept it as a return. This is great but they no longer have any used ones to replace it with (32GB Black for $279). The phone purchase was a bargain and I'd love to keep it if I can bypass the ADP, otherwise I will return it.
Is there any rom or anything else I can do to get around this? The phone otherwise is in great shape. Thanks

Factory reset in recovery didnt do the trick?
Sent from my SM-N910V using Tapatalk

ItsDon said:
I'm in a quandary. I bought a used Moto X XT1595 32GB from Amazon Warehouse and received it yesterday. Looks like the previous owner never removed his/her Google account from the phone so when I try to run it for the first time I'm hitting the "Verify Your Account" screen The rom currently on it is Lollipop. When I went to recovery I found out that not only is it rooted but it has TWRP 2.8.7.0 on it. I proceeded to download a MM rom and flash it it, everything went well, the phone booted but still returned me to the Verify screen.
I called Amazon and explained the problem and they offered to accept it as a return. This is great but they no longer have any used ones to replace it with (32GB Black for $279). The phone purchase was a bargain and I'd love to keep it if I can bypass the ADP, otherwise I will return it.
Is there any rom or anything else I can do to get around this? The phone otherwise is in great shape. Thanks
Click to expand...
Click to collapse
If the device is rooted and contains TWRP, shouldn't you simply be able to wipe/factory reset from recovery to eliminate the security? Did you do a full wipe before flashing MM? I can't imagine that Android Device Protection would persist through a full wipe via recovery and ROM flash. Also, did you update TWRP before flashing MM? There is a newer version 2.8.7.1 here.

You are out of luck. You will have to contact the previous owner. There is no way around it.
Sent from my XT1575 using Tapatalk

Have you tried this restore to stock tool for windows? Worth a shot.
http://forum.xda-developers.com/showthread.php?t=3199905

bamfsig45 said:
Have you tried this restore to stock tool for windows? Worth a shot.
http://forum.xda-developers.com/showthread.php?t=3199905
Click to expand...
Click to collapse
I see no reason why this shouldn't work.
Definitely worth a shot OP.

jmileti said:
I see no reason why this shouldn't work.
Definitely worth a shot OP.
Click to expand...
Click to collapse
Nope, you need to do a factory reset from the settings menu.
I used flashed 5.1.1 from 6 without doing the reset in GUI, and sure enough the device protection kicked up.
I did see a post where you can use a rom with persistent ADB enabled, use ADB to launch the settings menu, and factory reset that way. Since TWRP is installed, you might be able to use that route?
Sent from my XT1572 using Tapatalk

While I was looking into this subject I came across this video. Might be worth checking out, @ItsDon.

Ditamae said:
While I was looking into this subject I came across this video. Might be worth checking out, @ItsDon.
Click to expand...
Click to collapse
Everything I've read online says it cannot be done. I tried everything from changing recoveries, to flashing 5.1.1 & 6.0 roms, factory resetting everything etc. but no luck. Google really has this thing locked down. The link you provided however worked perfectly! I was just about to give up and send it back to Amazon but you saved the day - thank you

ItsDon said:
Everything I've read online says it cannot be done. I tried everything from changing recoveries, to flashing 5.1.1 & 6.0 roms, factory resetting everything etc. but no luck. Google really has this thing locked down. The link you provided however worked perfectly! I was just about to give up and send it back to Amazon but you saved the day - thank you
Click to expand...
Click to collapse
Oh, that's awesome. Glad it helped.

Related

4.1.2 OTA Stuck in bootloop

Hey guys,
I've just tried updating my Nexus 7 to 4.1.2 OTA, after the download was installed it tried to reboot and it's just hanging on the Nexus logo boot screen. I've tried to boot in to recovery mode but I just get the little android with the red exclamation mark triangle.
My device is not rooted and was previously running completely stock firmware 4.1.1, never tweaked at all.
Any ideas would be very helpful - apologies if this is a glaringly obvious fix, I haven't searched much as I'm posting from my phone.
Many Thanks
I am having the same problem but mine is rooted. So I was probably thinking I was having the problem cos it's rooted.
Sent from my Nexus 7 using xda app-developers app
venturion said:
Hey guys,
I've just tried updating my Nexus 7 to 4.1.2 OTA, after the download was installed it tried to reboot and it's just hanging on the Nexus logo boot screen. I've tried to boot in to recovery mode but I just get the little android with the red exclamation mark triangle.
My device is not rooted and was previously running completely stock firmware 4.1.1, never tweaked at all.
Any ideas would be very helpful - apologies if this is a glaringly obvious fix, I haven't searched much as I'm posting from my phone.
Many Thanks
Click to expand...
Click to collapse
Do you have the 4.2.1 bootloader? or it might not work.
Don't think so, it's completely standard. Been updated from 4.1.0 to 4.1.1 when I bought it, since then only change to the firmware I've made is today downloading 4.1.2.
Did you do a manual update or was it system self prompted update?
I was notified that an update was available by my device. I pressed install now, it downloaded and the device rebooted and started installing it. Then it triedvto boot back up and failed.
if this happened and you did NOT root or unlock the bootloader, then you are eligible for a replacement. go to the store you have bought it from and ask for a replacement unit. if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Billchen0014 said:
if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Click to expand...
Click to collapse
I'm in this boat, unlocked bootloader, and had this porblem. What tool are we speaking of?
Billchen0014 said:
if this happened and you did NOT root or unlock the bootloader, then you are eligible for a replacement. go to the store you have bought it from and ask for a replacement unit. if you did unlock the bootloader, then you have to boot into bootloader and use this tool and select 9 after installation. it should return your device to stock, providing you can still boot into bootloader. good luck!
Click to expand...
Click to collapse
I was hoping that wouldn't be the case to be honest and that I'd be able to fix it myself, ah well. Thanks a lot for your help
Just so everyone knows, I took my tablet back and got a new one, which when updated broke again. I got a third tablet and contacted Google directly, they told me they can't really help but try updating again, which I did and bricked my 3rd device in a row. When I called Google again they said I need to speak to Asus (regarding this issue with Android software) in terms of getting another replacement. Which means I'll be left without a device until they replace it!
Wow, the same problem as I had.
My brand new, stock nexus 7 (4.1.1) informed me there was an update so I allowed it to install it.
It was connected to the PC during the whole process.
It installed the update, but got stuck on the boot screen (the X logo). It took too long so I suspected something went wrong...
In a few minutes I was forced to learn how to do a forced restart, enter the recovery menu, etc.
But sadly nothing helped, as it ALWAYS ended up showing that X logo and would not go further. So I decided for a drastic measure and wiped the device (reset to factory settings). Unsurprisingly, it then booted fine and the new update was there.
Of course I lost all my game saves and other data... Really pissed off, but decided to swallow it for the time being.
If this happens at the next update, I'll definitely say goodbye to the Nexus. Would be a shame though, as it's a lovely device, very handy.
Just for the record, I live in the EU and the device was bought in a brick and mortar shop, and it had 4.1.1 installed.
bangawasawa said:
Wow, the same problem as I had.
My brand new, stock nexus 7 (4.1.1) informed me there was an update so I allowed it to install it.
It was connected to the PC during the whole process.
It installed the update, but got stuck on the boot screen (the X logo). It took too long so I suspected something went wrong...
In a few minutes I was forced to learn how to do a forced restart, enter the recovery menu, etc.
But sadly nothing helped, as it ALWAYS ended up showing that X logo and would not go further. So I decided for a drastic measure and wiped the device (reset to factory settings). Unsurprisingly, it then booted fine and the new update was there.
Of course I lost all my game saves and other data... Really pissed off, but decided to swallow it for the time being.
If this happens at the next update, I'll definitely say goodbye to the Nexus. Would be a shame though, as it's a lovely device, very handy.
Just for the record, I live in the EU and the device was bought in a brick and mortar shop, and it had 4.1.1 installed.
Click to expand...
Click to collapse
Hi. Slightly off topic, but maybe worth mentioning : I have exactly the same problem with the 4.1.2 OTA update of the Nexus S.
What did you do, reset to factory settings?
Sent from my Nexus 7 using xda app-developers app
bangawasawa said:
What did you do, reset to factory settings?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Yes, but I had some difficulties doing it, couldn't even tell you exactly how I managed to.
I'm really disappointed by this OTA update, it shouldn't be more complicated than flashing an alternative ROM.

[Q] 4.2.2 OTA killed touch screen

Hey,
So I received the Nexus 10 this morning, signed into my Google account, downloaded a few app updates, then it said the 4.2.2 update was ready. I let it install and reboot, but ever since touch is not working at all on the device. It boots fine, but it won't unlock as it doesn't register the touch.
I've used the Recovery menu to restore it to factory defaults, which it did, but touch still doesn't work (I can't change language etc). I've downloaded the official 4.2.2 ROM, the SDK, installed the USB drivers, but ADB Devices doesn't find it. I guess this is because I can't enable Debugging Mode.
Can anyone offer some advice? Yes, I could return the tablet to Google, but I head back to the Middle East in a few days and I should imagine the turn around time will be much longer than that.
I'm happy to install any custom kernel, recovery mode etc. to try and restore it. When booted, Windows Explorer will allow me access.
I've Googled as much as I can, but most things rely on being able to enable the ADB link.
Many thanks.
You dont need ADB to install the stock firmware, it uses Fastboot. See here:
http://nexus10root.com/nexus-10-unroot/how-to-unrootunbrick-nexus-10-factory-firmware/
EniGmA1987 said:
You dont need ADB to install the stock firmware, it uses Fastboot. See here:
http://nexus10root.com/nexus-10-unroot/how-to-unrootunbrick-nexus-10-factory-firmware/
Click to expand...
Click to collapse
Thank you for your help. Although the above process did re-flash the tablet with the downloaded 4.2.2 firmware, the touch screen is still not accepting any input.
Google only host the 4.2.2 image on their site, but the post here: http://forum.xda-developers.com/showthread.php?t=2003731 has the 4.2 version. I shall download that and try again.
Sinker_UK said:
Thank you for your help. Although the above process did re-flash the tablet with the downloaded 4.2.2 firmware, the touch screen is still not accepting any input.
Google only host the 4.2.2 image on their site, but the post here: http://forum.xda-developers.com/showthread.php?t=2003731 has the 4.2 version. I shall download that and try again.
Click to expand...
Click to collapse
4.2 downloaded and flashed; still no joy.
I guess this will have to go back to Google / Samsung. I don't know what the 4.2.2 update did, but it appears to have completely killed the touch screen!
Sinker_UK said:
Hey,
So I received the Nexus 10 this morning, signed into my Google account, downloaded a few app updates, then it said the 4.2.2 update was ready. I let it install and reboot, but ever since touch is not working at all on the device. It boots fine, but it won't unlock as it doesn't register the touch.
I've used the Recovery menu to restore it to factory defaults, which it did, but touch still doesn't work (I can't change language etc). I've downloaded the official 4.2.2 ROM, the SDK, installed the USB drivers, but ADB Devices doesn't find it. I guess this is because I can't enable Debugging Mode.
Can anyone offer some advice? Yes, I could return the tablet to Google, but I head back to the Middle East in a few days and I should imagine the turn around time will be much longer than that.
I'm happy to install any custom kernel, recovery mode etc. to try and restore it. When booted, Windows Explorer will allow me access.
I've Googled as much as I can, but most things rely on being able to enable the ADB link.
Many thanks.
Click to expand...
Click to collapse
Sorry for not providing any help, however it's a bit strange that flashing a firmware break the screen.
I just received my tab yesterday then flash 4.2.2 OTA without any issues
FredC94 said:
Sorry for not providing any help, however it's a bit strange that flashing a firmware break the screen.
I just received my tab yesterday then flash 4.2.2 OTA without any issues
Click to expand...
Click to collapse
Please don't worry about not providing any help; I appreciate that this one is an oddity. I was just hoping that the OTA had goosed the drivers or some-such, and that re-flashing it would help, but alas no.
Grab the original stock image 4.2.1 and try flashing back to that. Never heard of this before!
brees75 said:
Grab the original stock image 4.2.1 and try flashing back to that. Never heard of this before!
Click to expand...
Click to collapse
Well, as above, I tried the original 4.2 and that didn't work. I haven't seen the 4.2.1 image anywhere, but can't believe that would make a difference when the other two haven't. I've also just tried a touch-based recovery and that also doesn't respond to touches (TWRP). Oh well. :crying:
I'm at a loss of what to do now so will have to send it back. Pity, it was great when it did work!
Thanks for all the help.
I've contacted Google Play. They went through a reset then agreed to replace it. Will return it as faulty for a refund, and purchase another to save time. 32GB this time, seeing as they are now in stock!
Sent from my GT-N7000 using XDA Premium HD app
Phewwwww...scary...The 4.2.2 has been sitting on my task bar forever now but I am still resisting actually installing it. This thread might scare me away even more...Why fix things if they are not broken.
A better topic for your post: "My touch screen happened to stop working after I installed the 4.2.2 OTA" .. but it may not have caused it.
Hardware can break at any time.
I'm holding off on letting 4.2.2 install itself because I read that it breaks Adblock in Firefox. Not sure what 4.2.2 will do for me, but I want Adblock to work!
Edit to add: also just read the thread here about 4.2.2 causing sloooow scrolling problems in Firefox. So if you use Firefox, don't let 4.2.2 install!

[Q] I need to reset my GS4, but there's a problem.

Hey guys,
So once upon a time, actually about a month ago, I had this great idea to root and flash CM on my AT&T GS4 on 4.3. Well I used Kingo Root and it went fine. But then came the flashing part. I went through all of the steps to get CM, until I saw to the "Downloading" Odin Mode screen and quickly realized the tutorial I used, did not take into the account I had a locked bootloader.. (Thanks AT&T..) Well I finally got out of that and quickly unrooted because I was scared of causing more damage.
Then came along the 4.4 KitKat OTA update which I desperately want. 4.3 is a disaster on my GS4. Anyways, after it downloaded and started to install, it restarted to the Odin Screen!! And so I got out of that.. again.. And now I'm back on 4.3 with no current issues. Except that I figured a factory reset would help me. Once again, it took me to the Odin screen and apparently I'm not going to be factory resseting either..
I really want to go to the exact way I got it. So I can start fresh and get the 4.4 update. I had seen where you could go into the recovery screen and select to wipe all data, but I'm not sure and do NOT want to lose my phone because it works right now.
So any thoughts?
Kwwolves2012 said:
Hey guys,
So once upon a time, actually about a month ago, I had this great idea to root and flash CM on my AT&T GS4 on 4.3. Well I used Kingo Root and it went fine. But then came the flashing part. I went through all of the steps to get CM, until I saw to the "Downloading" Odin Mode screen and quickly realized the tutorial I used, did not take into the account I had a locked bootloader.. (Thanks AT&T..) Well I finally got out of that and quickly unrooted because I was scared of causing more damage.
Then came along the 4.4 KitKat OTA update which I desperately want. 4.3 is a disaster on my GS4. Anyways, after it downloaded and started to install, it restarted to the Odin Screen!! And so I got out of that.. again.. And now I'm back on 4.3 with no current issues. Except that I figured a factory reset would help me. Once again, it took me to the Odin screen and apparently I'm not going to be factory resseting either..
I really want to go to the exact way I got it. So I can start fresh and get the 4.4 update. I had seen where you could go into the recovery screen and select to wipe all data, but I'm not sure and do NOT want to lose my phone because it works right now.
So any thoughts?
Click to expand...
Click to collapse
The best way to prepare your previously rooted phone for the OTA official update is to Odin back to stock your current firmware.
http://forum.xda-developers.com/showthread.php?t=2621279
Good luck.
John The Rhino said:
The best way to prepare your previously rooted phone for the OTA official update is to Odin back to stock your current firmware.
http://forum.xda-developers.com/showthread.php?t=2621279
Good luck.
Click to expand...
Click to collapse
Thanks for the reply, from what I have read, I think this going to help me.
Kwwolves2012 said:
Thanks for the reply, from what I have read, I think this going to help me.
Click to expand...
Click to collapse
I hope it does. Either way post your results. Also if you need more help it's here on XDA. Good luck.
So far so good
John The Rhino said:
I hope it does. Either way post your results. Also if you need more help it's here on XDA. Good luck.
Click to expand...
Click to collapse
This has seemingly completely reset my phone to factory settings which is what I wanted. I have not tried the OTA update yet, but I will try to post the results of that after I see how it goes.
Kwwolves2012 said:
This has seemingly completely reset my phone to factory settings which is what I wanted. I have not tried the OTA update yet, but I will try to post the results of that after I see how it goes.
Click to expand...
Click to collapse
Yup. Odin back to stock is the best way to go. Even if you decide not to take the official Kit Kat OTA update, you now have a fresh factory firmware installed. You can root, install Safestrap recovery & back up your stock rom (which I highly recommend) and flash custom roms, of which there is now some 30 + for our beloved MK2 S4. Either path you chose, you are going to be fine.

Nexus 9 Android N Preview

It seems the n9 is eligible. Anyone has tried or thinking of trying? I might try
Flashing it right now. Just going to miss root, so u can drop my DPI and restore some apps.
Edit: sweet!! Though you can't fine tune the size, it now has default a way to change screen size/DPI. Now I'm only needing root to restore some apps and data.
Works pretty well for me so far, except for the fact that kernel support for libusb is gone, which stops my Headunit app from working over USB.
No root yet.
Recovery is replaced with stock recovery after a reboot.
There is more discussion in popular phone threads, like the one for Nexus 6p.
dictionary said:
Flashing it right now. Just going to miss root, so u can drop my DPI and restore some apps.
Edit: sweet!! Though you can't fine tune the size, it now has default a way to change screen size/DPI. Now I'm only needing root to restore some apps and data.
Click to expand...
Click to collapse
mikereidis said:
Works pretty well for me so far, except for the fact that kernel support for libusb is gone, which stops my Headunit app from working over USB.
No root yet.
Recovery is replaced with stock recovery after a reboot.
There is more discussion in popular phone threads, like the one for Nexus 6p.
Click to expand...
Click to collapse
Do we have to be on stock to receive the notification?
I opted in for the Android N program. Received the OTA and installed but the install FAILED. Now I can't boot and can't install an image because my bootloader is locked. Am I screwed?
EDIT: It's stuck on the "Google" screen
greiland said:
I opted in for the Android N program. Received the OTA and installed but the install FAILED. Now I can't boot and can't install an image because my bootloader is locked. Am I screwed?
EDIT: It's stuck on the "Google" screen
Click to expand...
Click to collapse
Same thing happened to me. The ota failed about 1/4 of the way through. Luckily my bootloader was unlocked. After reinstalling the system image and booting up it failed a second time when installing the ota. I think the ota has some definite issues.
Try the Nexus Root Toolkit to return to stock.
mikereidis said:
Works pretty well for me so far, except for the fact that kernel support for libusb is gone, which stops my Headunit app from working over USB.
No root yet.
Recovery is replaced with stock recovery after a reboot.
There is more discussion in popular phone threads, like the one for Nexus 6p.
Click to expand...
Click to collapse
Well I don't think the kernel if it had libusb stopped supporting it.
Because this is pretty much what changed in it https://github.com/USBhost/FIRE-ICE/commit/b88667be3ca75cdfd67269e25fb43956d78004c9
the defconfig. I ripped the defconfig from the kernel image, and I applied the needed changes to my defconfig.
edit:
if you want the N defconfig here you go https://github.com/USBhost/FIRE-ICE/commit/afdf42bd4af6aa042b9d9997de91d3e60c9ccc7e
I also went the OTA route and then got stuck in a Google logo boot loop. Boot loader is locked so I am trying a factory reset. Factory reset just finished as I'm typing this. It took about 40 minutes!!!! Once again seems to be stuck on the Google logo.
Edit--
Was able to get into fastboot and install factory image! Used the Nexus Toolkit to unlock the bootloader and so far things seem to be going smoothly.
I got the OTA and it installed fine 2 bugs I have found are if you're watching YouTube and put it in split screen with hangouts and tap the hangouts screen the video will go black until you tap on the YouTube side and the other bug is that the device decided to randomly put itself in airplane mode but over all I am liking it
Sent from my Nexus 5X using Tapatalk
OTA fails for me with message stating "Android Beta Program Verification failed..." after the download. I've registered for the BETA program as normal and got the OTA notification. Same install method worked fine on my 6P. As stated above, looks like the OTA for the 9 has some issues...
USBhost said:
Well I don't think the kernel if it had libusb stopped supporting it.
Because this is pretty much what changed in it https://github.com/USBhost/FIRE-ICE/commit/b88667be3ca75cdfd67269e25fb43956d78004c9
the defconfig. I ripped the defconfig from the kernel image, and I applied the needed changes to my defconfig.
edit:
if you want the N defconfig here you go https://github.com/USBhost/FIRE-ICE/commit/afdf42bd4af6aa042b9d9997de91d3e60c9ccc7e
Click to expand...
Click to collapse
Has somebody released N kernel source ?
I don't think there is any /dev/bus/ directory, never mind /dev/bus/usb/... but I'd feel more positive about that if I had root to verify.
mikereidis said:
Has somebody released N kernel source ?
I don't think there is any /dev/bus/ directory, never mind /dev/bus/usb/... but I'd feel more positive about that if I had root to verify.
Click to expand...
Click to collapse
well Google did release the source for it but... they goofed on it
Check it out https://github.com/USBhost/FIRE-ICE/tree/android-tegra-flounder-3.10-n-preview-1
BTW my kernel works on the N preview
Couldn't flash mine, always have "missing system.img" and "unable to allocate -xxxxx bytes"... Didn't have much time, I will try again later. Do I need to come from clean stock to flash it ?
I registered my Nexus 9 for the beta and got the OTA. But it failed with an ERROR (android on it's back with a !). It then rebooted and gets stuck at the Google logo for hours. My Nexus 9 was completely stock on 6.0.1. I downloaded the factory image, but I cannot unlock the device to flash it. All guides seem to say I need to enable Developer Options and enable USB Debugging, but since I can't boot into Android, I can't go that far. Am I screwed?
naddie said:
I registered my Nexus 9 for the beta and got the OTA. But it failed with an ERROR (android on it's back with a !). It then rebooted and gets stuck at the Google logo for hours. My Nexus 9 was completely stock on 6.0.1. I downloaded the factory image, but I cannot unlock the device to flash it. All guides seem to say I need to enable Developer Options and enable USB Debugging, but since I can't boot into Android, I can't go that far. Am I screwed?
Click to expand...
Click to collapse
sorry to tell you but yep!
you can try talking to Google to see if they can fix it.
USBhost said:
sorry to tell you but yep!
you can try talking to Google to see if they can fix it.
Click to expand...
Click to collapse
So being straight laced and not rooting actually bricked my tablet? What the hell....
I'm a bit surprised there's no way to flash a factory image when the bootloader is locked. If security is a concern why not sign the factory image? Make it something we can sideload like an OTA update.
I am in the same boat!!!
naddie said:
So being straight laced and not rooting actually bricked my tablet? What the hell....
Click to expand...
Click to collapse
I am in the same situation. I figured that the software would be buggy but not actually brick my tablet. If anyone knows of a solution, I hope they post it here!! I would advise against installing this onto a Nexus 9 if anyone reading this is considering this firmware!!!
better33 said:
Couldn't flash mine, always have "missing system.img" and "unable to allocate -xxxxx bytes"... Didn't have much time, I will try again later. Do I need to come from clean stock to flash it ?
Click to expand...
Click to collapse
No, just wipe everything except internal. You have to extract the last image.sksmsksjssksm whatever zip. Then just fastboot flash each file individually.
Will I be able to recover if the Android N preview fails on my Nexus 9 by unlocking the bootloader and enabling USB debugging beforehand then install Android N preview?
kalinskym said:
Will I be able to recover if the Android N preview fails on my Nexus 9 by unlocking the bootloader and enabling USB debugging beforehand then install Android N preview?
Click to expand...
Click to collapse
In short, yes. You're basically leaving yourself a backdoor to flash a factory image should the Android N preview OTA takes a dump on you.
As my professor said to us in the laboratory: Do as I say, not as I do.
To be fair, I was hoping to do a no-wipe upgrade so I could experience Android N with all my stuff intact. I knew it was beta, but come on!

Nexus 6P BOOTLOOP after using Facebook

1 hour ago, I was checking Facebook, and a moment later, my phone started to restart... After a few moments, I realized that my phone was in bootloop. I tried booting into recovery, but It started a bootloop again. Flashed TWRP, nothing happens, still bootloop. Flashed vendor, system, boot, cache, recovery, radio, bootloader from lastest factory image. I have very important data on my phone, so the last thing I want to do is to do a factory reset. But I still hope that I can somehow get the userdata partition from bootloader or somehow make it boot. Can you help me? The only thing I can open right now is bootloader.
I'm having an exactly the same problem with you.
The only difference is that I didn't use Facebook.
I dared to lose my every data so I formatted userdata partition of my phone and flashed stock image, but it didn't fix mine.
I failed at figuring out the solution yet, but there's still one hope.
When I contacted with huawei, they said there's an upcoming update, and it will fix bricked phones.
I don't know if it will work, but considering you had your bootloader unlocked and can access it, and you have some important datas that you don't wanna lose, I recommend you keep your phone until the update gets released, then manually flash it without wiping your user data.
Given our phone's symptom is exactly the same and you tried similar methods I've tried, this is the best way I think you can try.
Good luck. You're in the same boat with me.
frostydawn said:
I'm having an exactly the same problem with you.
The only difference is that I didn't use Facebook.
I dared to lose my every data so I formatted every partition of my phone and flashed stock image, but it didn't fix mine.
I failed at figuring out the solution yet, but there's still one hope.
When I contacted with huawei, they said there's an upcoming update, and it will fix bricked phones.
I don't know if it will work, but considering you had your bootloader unlocked and can access it, and you have some important datas that you don't wanna lose, I recommend you keep your phone until the update gets released, then manually flash it without wiping your user data.
Given our phone's symptom is exactly the same and you tried similar methods I've tried, this is the best way I think you can try.
Good luck. You're in the same boat with me.
Click to expand...
Click to collapse
Yes, but we can wait for this update for months.. Also, when you flash a factory image, you lose you data (correct me if I'm wrong). So, it doesn't matter to me, if I try to format user data, or wait for the update. Hm...
fftorettol said:
Yes, but we can wait for this update for months.. Also, when you flash a factory image, you lose you data (correct me if I'm wrong). So, it doesn't matter to me, if I try to format user data, or wait for the update. Hm...
Click to expand...
Click to collapse
Well, android 7.1.2 beta for nexus 5x, pixel, or etc was released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
frostydawn said:
Well, android 7.1.2 beta for nexus 5x, pixel, or etc has been released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
Click to expand...
Click to collapse
Right! I've just got an idea to try older factory image versions for Nexus 6P... Mabye I get it working . I will let you now
I'm on the same boat as both of you guys. I tried installing TWRP but it continues to bootloop.
I have some important data I didn't get a chance to backup. and would not want to send it back/factory reformat.
Here's my thread:
https://forum.xda-developers.com/nexus-6p/help/nexus-6p-bootloop-to-recover-files-t3551455
Please keep us updated.
stillwind said:
I'm on the same boat as both of you guys. I tried installing TWRP but it continues to bootloop.
I have some important data I didn't get a chance to backup. and would not want to send it back/factory reformat.
Here's my thread:
https://forum.xda-developers.com/nexus-6p/help/nexus-6p-bootloop-to-recover-files-t3551455
Please keep us updated.
Click to expand...
Click to collapse
frostydawn said:
Well, android 7.1.2 beta for nexus 5x, pixel, or etc was released a few days ago, and for nexus 6p, it'll be released soon.
This is just my imagination, but maybe they're taking some times fixing boot loop so the release for 6p is getting late.
Also, you can flash factory images without user data lose by manually flashing it using fastboot commands.
The released image will contain some .img files, then you can extract it and then only flash required files without formatting userdata partition.
Don't use flash-all.bat, and use fastboot commands to selectively install image files except for userdata.
Click to expand...
Click to collapse
Guys, did you manage to fix it? I was doing some research, talking to some persons, and they said that it is probably a hardware problem. So, I went to the nearest Huawai servis, and they told me, that if the problem is really on hardware, it will cost me around 340€ (363 dollars) to replace motherboard... I can't afford that much... Its is almost a price of a new phone. I hope you came up with some better solutions.
fftorettol said:
Guys, did you manage to fix it? I was doing some research, talking to some persons, and they said that it is probably a hardware problem. So, I went to the nearest Huawai servis, and they told me, that if the problem is really on hardware, it will cost me around 340€ (363 dollars) to replace motherboard... I can't afford that much... Its is almost a price of a new phone. I hope you came up with some better solutions.
Click to expand...
Click to collapse
For now, I failed.
New 7.1.1 minor build update didn't fix my phone.
And google said they can't assure there will be update that will fix my phone.
I'm waiting for 7.1.2 beta, and if that doesn't work, well.. I don't know.
Maybe I should await 7.1.2 official, or.. just give up everything.
My hope is getting faded, and yeah.. for now, I can do nothing but wait for update.
Actually, I don't think those updates will work.
I'm just giving it a last chance, since repair service at here also costs about 350$, and if I fail, I should keep using Nexus 5.
Ah... It didn't took 2 weeks for my phone to be bricked after I bought this phone.
I really want to get this phone back, but the hope is too faint.
frostydawn said:
For now, I failed.
New 7.1.1 minor build update didn't fix my phone.
And google said they can't assure there will be update that will fix my phone.
I'm waiting for 7.1.2 beta, and if that doesn't work, well.. I don't know.
Maybe I should await 7.1.2 official, or.. just give up everything.
My hope is getting faded, and yeah.. for now, I can do nothing but wait for update.
Actually, I don't think those updates will work.
I'm just giving it a last chance, since repair service at here also costs about 350$, and if I fail, I should keep using Nexus 5.
Ah... It didn't took 2 weeks after I bought this phone.
I really want to get this phone back, but the hope is too faint.
Click to expand...
Click to collapse
Exactly... I was thinking... What if we lock the bootloader and send the phone to repair service with warranty papers... Do you think that can actually work out? Can they see that the phone was rooted, if we lock the bootloader with ADB Shell?
fftorettol said:
Exactly... I was thinking... What if we lock the bootloader and send the phone to repair service with warranty papers... Do you think that can actually work out? Can they see that the phone was rooted, if we lock the bootloader with ADB Shell?
Click to expand...
Click to collapse
I live in South Korea and in my country, they provide repair by post service for devices in the warranty period.
For me, my warranty is expired, so I had to bring it to the service center myself.
I've locked the bootloader and brought it the center.
They didn't check if it was ever unlocked or rooted.
The engineer only tried rebooting my phone several times, and said he should replace the motherboard. And they said they couldn't fix it for free because the warranty is expired.
I don't know how Huawei in your country will handle it, but I think if you flash the stock image and lock your phone, maybe they won't see that was ever rooted.
But I also don't know if they will provide free repair.
No luck on my end. I tried everything... I've been flashing and repairing problems like these since the nexus one but I'm totally stumped. Lucky/Unlucky for me I've only had the device for 3 months so I have an RMA ready since it is under warranty.
Most importantly tho is that I want to recover the files on the device which will not happen if I take it to the repair center as they reflash all the devices before proceeding to fix it.
I tried getting TWRP but the device reboots back into the boot as soon as I select recovery.
Also tried flashing everything but user data using flashboot and the nexus 6 .img files but still in the same situation.
I just wished they would've at least added a microsd option so I could at least have some of my files back...
I don't think I will ever get a phone without microsd option again or root and unlock bootloader on every device I get. This was the first phone I decided not to mess around with since everyone kept telling me to enjoy the stock experience....
Worse experience to date with android.
Well I gave up trying to fix it by software, and found another solution.
My warranty is expired, so it wasn't cost-efficient to bring my phone to official service center.
Now I bought a display-broken phone at about 60 dollars.
Gonna bring it to an engineer and replace my phone's motherboard with its intact one.
frostydawn said:
Now I bought a display-broken phone at about 60 dollars.
Click to expand...
Click to collapse
That's a great price. Is it the H1512 (International) and where did you purchase? Haenguneul bileoyo.
v12xke said:
That's a great price. Is it the H1512 (International) and where did you purchase? Haenguneul bileoyo.
Click to expand...
Click to collapse
It seems like you're Korean like me.
I bought it from Naver Cafe Google Reference Nexus Forum's market.
And yeah. It's H1512.
No, i'm not Korean but I spent a couple of years working in Okpo and Ulsan on several projects. There is a guy from KL in another thread looking for an H1512 motherboard. I'll pass your info on to him. Thanks.
v12xke said:
No, i'm not Korean but I spent a couple of years working in Okpo and Ulsan on several projects. There is a guy from KL in another thread looking for an H1512 motherboard. I'll pass your info on to him. Thanks.
Click to expand...
Click to collapse
Well, then tell him this too.
Naver Cafe 'Joonggonara'
This is one of the largest market for used stuffs.
frostydawn said:
Well, then tell him this too.
Naver Cafe 'Joonggonara'
This is one of the largest market for used stuffs.
Click to expand...
Click to collapse
Link Product
VN_Optimus said:
Link Product
Click to expand...
Click to collapse
It was a one-off purchase of a broken phone on a Korean market equivalent of Craigslist. You'll have to dig around and find one locally... and be lucky, too.
I just had reboots today for the first lasting about 20 minutes. I was able to get into Recovery and clear the cache and then shut down the phone. Upon restart it looped a few times and then fully booted (thankfully). I have placed the latest firmware in the phone in the hope that if this happens again I can flash the firmware and access the phone.
I hope this helps a bit.
I am rooted and running N2G47H.
Doc
DocEsq said:
I just had reboots today for the first lasting about 20 minutes. I was able to get into Recovery and clear the cache and then shut down the phone. Upon restart it looped a few times and then fully booted (thankfully). I have placed the latest firmware in the phone in the hope that if this happens again I can flash the firmware and access the phone.
I hope this helps a bit.
I am rooted and running N2G47H.
Doc
Click to expand...
Click to collapse
Hopefully it will but realistically this could be the beginning of the end for your phone given the 6P history with the boot loop of death. Presumably your phone is out of warranty?

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