I received my 6p two days ago, and i have this weird problem.
since i got the phone, it was unable to find my apartment's wireless network, although the phone succeeded to discover many other wifi networks in our building.
I thought the problem was the router, but then I saw that my old N5 could find the network and connect to it without any problems. the same thing with my laptop, with my friend's oneplus one and also with my roomate's iphone, the network appears in all of them.
I should of course mention that my 6P is able to connect to other networks with no problem at all.
anyone got any idea what the problem could be?
thanks in advance.
hi buddy go into your router settings and change your wifi channel it should work
Android-Parnaoid said:
I received my 6p two days ago, and i have this weird problem.
since i got the phone, it was unable to find my apartment's wireless network, although the phone succeeded to discover many other wifi networks in our building.
I thought the problem was the router, but then I saw that my old N5 could find the network and connect to it without any problems. the same thing with my laptop, with my friend's oneplus one and also with my roomate's iphone, the network appears in all of them.
I should of course mention that my 6P is able to connect to other networks with no problem at all.
anyone got any idea what the problem could be?
thanks in advance.
Click to expand...
Click to collapse
Thanks alot, it worked!
Hello
I'm having the same problem here. My profile on the router was on AUTO - switched it to Channel 12 - as pictured.
Anything else precisely i may need to change?
The router in question is ASUS RT-N12+ - not the smartest of routers
I'm a bit pissed off for this to happen like this. My problem is identical to the one our colleague above has had. I can see ALL networks in the neighborhood but mine. All other devices / phones / laptops work with my current one...
Regards
alexandruvlad said:
Hello
I'm having the same problem here. My profile on the router was on AUTO - switched it to Channel 12 - as pictured.
Anything else precisely i may need to change?
The router in question is ASUS RT-N12+ - not the smartest of routers
I'm a bit pissed off for this to happen like this. My problem is identical to the one our colleague above has had. I can see ALL networks in the neighborhood but mine. All other devices / phones / laptops work with my current one...
Regards
Click to expand...
Click to collapse
Try channels 1-11, preferably either 1, 6, or 11.
Thanks a lot - managed to fix it, worked with channel 11 - really weird issue, if you ask me, will change the router, for sure
Regards
sorry for noob reply, do you mean the router setting on the phone or computer? :$
Had exactly the same problem - Nexus 6P and ASUS RT-N12+ not finding my home WiFi - but everyone/everywhere else. Very frustrating. Changed to channel 11 (from auto) - and it all worked like a charm. Thanx for the tip!
Arn of Norway
Related
Hello
My nexus 4 is working fine on all Wifi networks i connect to except in where i live.
It connects fine and got an IP, but there is no internet connection on my phone.
We got a router called "EUSSO" ( i live in a shared apt and never knew our router brand until i started the debugging)
I tried many configs change on the router but didn't help, always same issue.
All my friends connects normally, and my old HTC worked fine.
My friend told me there is a list of compatible routers for the Nexus 4 and this router probably not compatible.
Can you please provide that list? i need to check if it is indeed incompatible.
And if you have any trick to apply and fix my issue will be great.
i am on android 4.2.2. and not rooted.
Thank you in advance
Have you tried changing the router broadcast channel?
David ! said:
Have you tried changing the router broadcast channel?
Click to expand...
Click to collapse
yea , i tried many
i have Us and eurpean union channels,
i tried for each one, many channels with no luck
csara said:
yea , i tried many
i have Us and eurpean union channels,
i tried for each one, many channels with no luck
Click to expand...
Click to collapse
This list will go on forever as there are routers/etc sold every day that doesn't like *insert random device here*.
There's a whole line of Linksys routers where it would kick off everyone on wifi if a PS3 connects to it. I had a Linksys that didn't like my Motorola Droid, didn't much care for a few random USB wifi dongles too. A dlink DIR615 that didn't like my Galaxy Nexus and Nexus 4.
There's just always going to be one and I really don't think a concrete list will ever surface.
I hate wonky routers as much as I hate printers D:
Buy a cheap dd-wrt compatible router and use that as a client bridge or similar setup so you can connect.
Or try one of the kernels with the new Wi-Fi drivers.
im not rooted so i cant change kernels.
well i guess i will try that bridge thing or completely forget about connecting to wifi and use 3g
Hi! I just bought S4 and my browsing using wifi is extremely slow... things like youtube, web ect. and sometimes shows no connection in browser or yt app although wifi icon shows it s connected... Checked wifi on iPhone - no problem... I am new to android system so could you please share some info how to solve this or should i return the phone... Regards, Stepanooo...
No problem with wifi... work like charm..
stepanooo said:
Hi! I just bought S4 and my browsing using wifi is extremely slow... things like youtube, web ect. and sometimes shows no connection in browser or yt app although wifi icon shows it s connected... Checked wifi on iPhone - no problem... I am new to android system so could you please share some info how to solve this or should i return the phone... Regards, Stepanooo...
Click to expand...
Click to collapse
I had the same problem, repeated on two different GS4 phones today. I tried everything possible to figure out what was wrong but couldn't fix the problem. The phones would connect to my wireless router, but would send and receive data only intermittently. Sometimes, resetting the router, or pulling the phone's battery, or going into airplane mode would be the only ways to get the phone to actually send and receive data, but it would only work for 20 seconds - 3 minutes. Every other wireless device and wired device works on this router, except for the GS4. And the GS4s both worked in-store on their wireless network. My guess is that it's a hardware or software compatibility issue with certain routers. Oh and mobile data worked like a charm.
What kind of wireless router do you have?
Maybe you need to pay your internet bill
Sent from my SGH-T999 using Tapatalk 2
My S4 has the exact same problem on a DLink 655. Works ok on other networks I have tried but on the DLink it will work for about 20 seconds and then data stops flowing. No other device I have has any issues.
To figure out whether the issues is the SGS4 or the SGS4<>your router you really need to try it from some different locations. The i9100 had tons of issues with D-Link routers so perhaps that's what's happening here. My solution when I had issues with my i9100 was to ditch D-Link forever and move to NetGear and I haven't had a problem since (at least at home).
s4 wifi issues
BarryH_GEG said:
To figure out whether the issues is the SGS4 or the SGS4<>your router you really need to try it from some different locations. The i9100 had tons of issues with D-Link routers so perhaps that's what's happening here. My solution when I had issues with my i9100 was to ditch D-Link forever and move to NetGear and I haven't had a problem since (at least at home).
Click to expand...
Click to collapse
Hey guys my at&t S4 16 gig is having the same problems. For me it connects to my d-link 615 for about 2 or three minutes then times out. I have to turn wifi back off and on again for my wifi to kick back on. I'll do some more testing on other routers to make sure its not my s4. Hope its my dlink. If so ill get a none dlink router. Frustration as all hell.. I even connected using pin code and still the same any suggestions guys Thanks. Really don't want to return phone. Thanks
kabobulate said:
My S4 has the exact same problem on a DLink 655. Works ok on other networks I have tried but on the DLink it will work for about 20 seconds and then data stops flowing. No other device I have has any issues.
Click to expand...
Click to collapse
My router is a DIR-655 as well. Looks like this may be an actual issue with D-Link routers? Anybody having issues with another brand of router?
And if it IS an issue with D-Link, who's at fault for the problem? Samsung or D-Link? My 655 has been the most reliable piece of network equipment I've ever owned. It works with everything, except for a Galaxy S4...this is annoying.
Sent from my HTC Vivid.
glad i still have my unlimited data plan. no real reason to click the wifi button... most wifi spots i go near are more bogged down & slower than the s4 lol
slapdaddy said:
My router is a DIR-655 as well. Looks like this may be an actual issue with D-Link routers? Anybody having issues with another brand of router?
And if it IS an issue with D-Link, who's at fault for the problem? Samsung or D-Link? My 655 has been the most reliable piece of network equipment I've ever owned. It works with everything, except for a Galaxy S4...this is annoying.
Sent from my HTC Vivid.
Click to expand...
Click to collapse
yeah i actually got my phone 2 days ago and right out of the box had this problem, i was on other sites saying that the s3 i900 had alot of those issues on 4.2 and 4.2.1 jellybean.. lots of users reporting that when the upgraded to 4.2 ect they started having those issues.. i hope its a jellybean issue not hardware issue.. i agree with you though i have had my d-link 655 for years and never had an issue till now.. i have my s3 and iphone 5 all running on my dlink just fine S4 not so much..
Same problem here - excelent connection at 150 Mbps with my dlink dir-855, but dies quickly. wifi toggle helps. Tried a lot of settings, fixed ip/dhcp, 2.4 / 5 Ghz and etc - problem persists.
i have TP-LINK router but i drained my battery till phone went off then charged till 100% and no issues so far wifi works fine... just wondering why this problem could appear...
Seems like I've found the solution - in router settings, in firewall section disabled "TCP Endpoint Filtering" (set from "Address Restricted" to "Endpoint Independent"). Have not had any issues since than. But can't actually tell if it puts the network to any risk compared to previous settings.
i have also different problem
everything seems good but i have a big problem with wi fi but
when i try it with s2, it is working
whenever i want to access internet with wi fi on s4, in Wi fi menu, it writes -----> in order
1) "Obtaining ip adress..." and later
2)saved,secured
3)Obtaining ip adress...
4)failed to obtain ip
5)newtwork disabled becauseinternet connection is low
my modem's security is WPA*Wpa2 psk
and my modem model is
inca IM-205NX
Samsung galaxy s4 wifi issues
I have the same problem, seems to be a wifi issue with 4.2.2, my router is DIR 655 Dlink, wifi only works if I just connected it then its either slow or disconnects. very frustrating, also I get 3G but its slow.
A family member just got a S4 and is facing the same issue with the DIR655.
I've updated firmware to latest version for my A4 hardware model, version 1.35ww but the problem persists. So I had to bring out another Access Point (TP-Link TL-MR3020)to cater to his needs...
So who should we complain to? the DLink has been serving me faithfully for the past 3 years+, infact the DIR655 was one of the best wireless routers around and I never an issue with any of my wireless toys, until it met the S4...
PsychodelEKS said:
Seems like I've found the solution - in router settings, in firewall section disabled "TCP Endpoint Filtering" (set from "Address Restricted" to "Endpoint Independent"). Have not had any issues since than. But can't actually tell if it puts the network to any risk compared to previous settings.
Click to expand...
Click to collapse
Can you confirm that this fix works for a lengthy period of time? Is it still working? I thought I had fixed mine once (the phone was working for a while) and then it just stopped transferring data altogether. I think tinkering around with some things can make it better or worse, depending on what it is.
yapyj said:
A family member just got a S4 and is facing the same issue with the DIR655.
I've updated firmware to latest version for my A4 hardware model, version 1.35ww but the problem persists. So I had to bring out another Access Point (TP-Link TL-MR3020)to cater to his needs...
So who should we complain to? the DLink has been serving me faithfully for the past 3 years+, infact the DIR655 was one of the best wireless routers around and I never an issue with any of my wireless toys, until it met the S4...
Click to expand...
Click to collapse
Same here. I was contemplating replacing my 655 after 6 years of service without ever having to reset it only because it will not pass magic packets from WAN to LAN...at least the A versions don't (I have A2). And this is becoming more of a frequent problem as of late. Every other device connects without issue, even my mom's S2. I'm on WiFi right now on my HTC Vivid...no problems.
Which brings me to this...everybody in this thread with a 655, please list your hardware version and firmware version. It can be found at the top of the router's web interface page.
Mine is..
Hardware Version: A2
Firmware Version: 1.34NA
Sent from my HTC Vivid.
UPDATE!!!!
jayydoggy said:
Hey guys my at&t S4 16 gig is having the same problems. For me it connects to my d-link 615 for about 2 or three minutes then times out. I have to turn wifi back off and on again for my wifi to kick back on. I'll do some more testing on other routers to make sure its not my s4. Hope its my dlink. If so ill get a none dlink router. Frustration as all hell.. I even connected using pin code and still the same any suggestions guys Thanks. Really don't want to return phone. Thanks
Click to expand...
Click to collapse
UPDATE: seems to be d-link routers in my case. my dad has same d-link 655 and my s4 does the axcact same thing... but i went to starbucks, micky d, at&t hotspots and wifi worked flawlessly.. so in my case, its d-link routers... sucks.. on my way to buy a netgear n600..
delete
dir655
Hardware A4
firmware 1.35 NA
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Click to expand...
Click to collapse
It's your router, not your phone(s). Can't believe you haven't considered the common factor.
There's nothing wrong with the WiFi on these phones. Hence you can't find answers to problems that don't exist...
Schurek16 said:
Me and my girlfriend have now been thru 4 brand new lg g2s in the past three weeks and can't get the wifi to work.it will find and connect to any network and work for about 2 min and then stop loading pages.this is not only on one network it is all wifi networks.We thought it might be faulty phones but we both traded in for new ones.We can't figure out the problem and have talked to everyone possible and searched the web for answers and have found no answers.please help us
Click to expand...
Click to collapse
I have no problem with wifi whenever I change new mobile phone . In your case you can try resetting your router.
I have reset the router and like I said in my earlier post, the problem was not just in my house with my wifi, its every wifi we have tried in different places all over
There isn't nearly enough data here to make any sort of assessment.
-Have you tested your connection settings from the phone? Try something like Speed Test to see if it can establish a connection.
-Does Wi-Fi stay connected or does it drop in and out? Does the Wi-Fi icon change to being grayed out? Does it turn itself off under your settings?
-Have you tried changing the connection type on the router? WPA2 to WEP, etc...
-Have you verified that the network is broadcasting an Internet connection from another device?
-Can you see the phone on your network from a computer?
-Have you tried pinging an IP address from your phone?
More than likely it's a DNS or DHCP issue. But I don't want to recommend any troubleshooting methods until the problem has been isolated.
Sent from CAMACHO, my Verizon G2 (VS980) running PAC ROM 4.3.
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
Schurek16 said:
Every device in the house works fine on the network. I play xbox live all the time with no problems.No lagging whatsoever.the phones will connect to the network and look like it's always connected to the network but will not load any pages or any thing.one off the network, it works fine.thus is the only device that has ever not worked in my network
Click to expand...
Click to collapse
I have the same issue. I have had the phone for a month with no issues. The last couple of days, I can't stay connected to any wifi either. It has happened on multiple routers in multiple locations.
I have updated my router firmware (although it happens on all wifi routers). I get a connection, then it disconnects, finds the wifi again, and reconnects...over and over again.
Something is up.
Did a factory reset...wiped everything to start over again...didn't help.
So, ever since I got my N6P almost a year ago I had this irritating Wi-Fi problem that I can't really find a solution for.. It goes like this;
Whenever my router restarts, my phone can't recognize the network.. The network doesn't even show on the list, and this changes only when I change the network name (SSID).. Only then the phone can recognize and connect to the network.. And during this time when it can't recognize my network, it can perfectly recognize every single Wi-Fi network within the range.. All but mine.
No other device in my household is affected "so it's not a router problem".. The phone is always fine with any other network anywhere else "which is confusing".
This problem existed since I opened the N6P box for the first time.. It didn't recognize my network until I changed the SSID whic was weird.
Please I need help, I live in a place where Internet is not really stable so the router restarts at least once a day, so this problem is Rally irritating.
Thanks in advance.
Any help guys?
Nothing?
MohamedAly92 said:
Any help guys?
Click to expand...
Click to collapse
Interesting how in your problem statement you definitively rule out your router, although your phone works on every other router/network out there. Try updating the router firmware, or rule it out by the process of elimination... eg. use another router as a test. There are a lot of settings in the router firmware that can affect negotiation. What is your router make/model and what is the firmware version?