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Hi
I just received my htc hero, and I really love it.
The only problem is, is that when i try to browse the web it doesnt load webpages. My WiFi is signal is good, i even removed the WEP key but still no succes, and on my old iPhone I can browse the web using the same WiFi connection
Does anyone know what the problem is?
Mike
Can you use the internet on your pc? Is your router setup properly?
yep everything is good..
does obtain an address ??
yes its 192.168.1.101
also if connected, select the menu key and hit advanced, make sure its not set to a fixed (static) address unless you need that.
I have mine set to 14 channels too... not that I probably need that...
i did that and it is not static also set it on 14 channels but no effect
well i had that issue when i just got my hero phone. everything was fine, signal was excellent, dhcp was ok , and it even got an ip but there was no data connection present. The only solution was to update the router's driver. In my case, it was a d link 524.try that too. ( just to precise that i had no problems with my previous phones with the router)
Another thing is to try setting the router to g mode only.
deeren said:
well i had that issue when i just got my hero phone. everything was fine, signal was excellent, dhcp was ok , and it even got an ip but there was no data connection present. The only solution was to update the router's driver. In my case, it was a d link 524.try that too. ( just to precise that i had no problems with my previous phones with the router)
Another thing is to try setting the router to g mode only.
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Click to collapse
yeah i already updated the router and i have set it into G mode..\
im getting crazy xD
Mikeytjee said:
yeah i already updated the router and i have set it into G mode..\
im getting crazy xD
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Click to collapse
what type of router do u have? u might want to search for a hacked driver for it. o know for a fact that u can find a lot for linksys.
try to connect to other AP's just to confirm that the problem is a compatibility issue bet ur phone and ur specific router and not the phone itself.
I got the same problem.
at home it works great with the router.
But at another router by my girl,
it connects to the router but the Internet doesn't work.
Sometimes it works for about 3 minutes.
I couldn't find the problem and her laptop works great
with that router.
The router is a Sitecom Wl-173.
Do you have the same router?
I am having a similar issue. It will work for a few minutes and then although the router signal says good I get no data coming through.
This is only a recent development though as I upgraded from a Linksys WRT54G router to a Linksys WRT160NL (which is Wirless-N), now I know that the Hero doesn't support N but the router is set to mixed mode as I have more G devices than N in my house so it should still work fine.
I will try tonight though swapping the router over to just work in G mode and see how I get on.
Its been suggested that the stock Linksys firmware on all models has issues with the Hero, which is why my old router was OK as it was running Tomato firmware instead of stock Linksys.
I guess I'll just have to wait until a 3rd party releases one for the WRT160NL
I had the same problem with my D-Link 524, i changed it to a netgear and internet has worked perfectly on my Hero since. It is a problem with the D-Link firmware and how it communicates with the Hero.
I had a similar problem with my router. What did it for me was to disable all security stuff (WEP / WPA) AND access control (i.e. define which devices may connect to your router). Then try to surf via hero. If surfing works, switch back on security stuff, surfing should still work. At least it did for me.
Svarto said:
I had the same problem with my D-Link 524, i changed it to a netgear and internet has worked perfectly on my Hero since. It is a problem with the D-Link firmware and how it communicates with the Hero.
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Click to collapse
I second this, however,if you still have the Di 524,you should know that an update is out and it fixes the connectivity problem.
Svarto said:
I had the same problem with my D-Link 524, i changed it to a netgear and internet has worked perfectly on my Hero since. It is a problem with the D-Link firmware and how it communicates with the Hero.
Click to expand...
Click to collapse
The wifi-stack in the kernel on the hero doesn't work well with many APs. With D-link I've found problems when the boxes run in 802.11n with b/g compatibility. The results are best with the AP locked at 802.11g.
deeren said:
I second this, however,if you still have the Di 524,you should know that an update is out and it fixes the connectivity problem.
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Click to collapse
I have that router and have the Wi-fi connectivity issue on my Hero. I've been looking around for updates for firmware/drivers but haven't been able to find anything.
Do you have a link to the update you used?
spiridk said:
I have that router and have the Wi-fi connectivity issue on my Hero. I've been looking around for updates for firmware/drivers but haven't been able to find anything.
Do you have a link to the update you used?
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what is your version od the di524? is it the g2 version?
I think it is the G2 version, yes. It does say G2 on the label on the back of the router.
Ok, so I bought a new wireless router and my hero refuses to pick it up, Belkin N+. It saw my previous linksys wrt54g just fine. All of my computers and my iphone 3g see the new belkin fine also. I am running modaco 2.0, have tried all the other roms also with the same outcome. Anything I can do here? Return the router? smash my hero? jk
bmr34 said:
Ok, so I bought a new wireless router and my hero refuses to pick it up, Belkin N+. It saw my previous linksys wrt54g just fine. All of my computers and my iphone 3g see the new belkin fine also. I am running modaco 2.0, have tried all the other roms also with the same outcome. Anything I can do here? Return the router? smash my hero? jk
Click to expand...
Click to collapse
2 Things:
1. make sure you are broadcasting a B/G singal not just N.
2. Delete all of your existing "saved" wifi networks off the phone, anything you have previously connected to. then reboot. Seems like Redneck had an issue like this.
The router is set to allow b,g,n. I dont have any networks saved, I've flashed several different roms. As I said my iphone picks it up, so I'm gonna say it has to be a problem with the hero being the only thing in my house that won't see it.
Try changing the channel the router is broadcasting at. Maybe its too high for the Hero
channel 1, 20/40Mhz
well I switched the router to only broadcast in b/g and now the hero picks it up. The whole purpose for the new router was "n". so what gives? All my other "g" devices including computers and again my iphone work on "g" even when "n" is enabled. y not the hero?
I also haven't been able to get anything to install from the market since yesterday (the reason for trying to get on wifi anyway) Been flashing roms to try to get my standard apps to install and/or connect to wifi. Nothing. this thing is really asking for a flight into the woods.
Ok I gave up. turning off "n" on the belkin was the only thing that made the hero detect it. All other "g" devices work with "n" enabled. Ended up just setting up the old linksys as an access point for just the hero to use, what a waste.
do you have any N devices? if not then having it on won't help the speed of your network, only cause problems.
bmr34, i have the same router, and my hero doesnt see the wifi connection when the router is in B/G/N mode either. really irritating seeing as my notebook actually has N...
disabling N was the only solution for me, as i have no other router...
I know it's not much, but i have an airport express broadcasting BGN and my hero can see it..so maybe its your router?
What security protocol is being used on your router?
I have found that I cannot connect to a WPA-Personal and AES wifi. However, the newer WPA2 and AES is just fine. Also, TKIP works just fine.
i'm thinking that it might be the security settings, running mixed n,g mode fine here on belkin N+, ill check my settings and report back
Please do, as am having the same problem, Hero sees n+ in b+g mode only, not b+g+n.
doubljdog said:
i'm thinking that it might be the security settings, running mixed n,g mode fine here on belkin N+, ill check my settings and report back
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Click to collapse
Sorry to dig up an OLD thread, but just in case someone runs across this in a google search, as I did, then here's what you need to do:
Under wireless > security (in your belkin n+ setup page), set your authentication type to WPA2/PSK ONLY (not WPA/PSK + WPA2/PSK). For whatever reason, that's the issue that's freaking the Hero out.
If, for whatever reason, you still need to have the dual option for WPA/WPA2, I was going to use the guest access portion to dedicate to the Hero (as I really don't need to try to connect to the home network via mobile).
I know there has been wifi problems with others, but I think my problem is diffrent. For me it is only one router and it works for a while but then wont connect and displays an error. If I reboot the router it will work again. It may work for an hour, it may work for 5 minutes, it may work for several hours before I need to reboot again. I have connected my fire to many other routers and all work fine, even my phones tether works fine.
Router is a Netgear 3G Router (MBR624GU). The firmware is up to date.
Side issue: The XDA App crashes ALOT on my fire, does it on anyone elses?
zenopzz said:
I know there has been wifi problems with others, but I think my problem is diffrent. For me it is only one router and it works for a while but then wont connect and displays an error. If I reboot the router it will work again. It may work for an hour, it may work for 5 minutes, it may work for several hours before I need to reboot again. I have connected my fire to many other routers and all work fine, even my phones tether works fine.
Router is a Netgear 3G Router (MBR624GU). The firmware is up to date.
Side issue: The XDA App crashes ALOT on my fire, does it on anyone elses?
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Click to collapse
Do the other devices that are connected to the router drop connection? what is your network config ?
your problem seems not to be involving the b/g/n mix mode so i could only guess that your ip is dynamic. many people resolved this problem by making their ip's static.
I don't have a kindle yet, i was about to buy it but the wifi problems are freaking me out
i don't want to go to a hotel with a b/g/n router or dynamic IP and my kindles wifi stop working.
Sounds like this is a router problem, not a Fire problem. It should probably be moved to a another forum.
The only time I have ever seen this problem was when the router was on its way out and needed to be replaced.
I've been using home routers for about 10 years now and I have had this problem with three of them. Two were linksys and one was a netgear.
I think the best way to test this out is to try a different device on the router, but from the symptoms it sounds like it's going to happen despite it being a kindle or some other device.
michaelkourlas said:
Sounds like this is a router problem, not a Fire problem. It should probably be moved to a another forum.
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Click to collapse
no its a kindle fire problem , had mine for 6 weeks, we instalied a new wi fi router all other devices work on router , kf is erratic , some days better than others now has gone off all together will not connect to wi fi , my son is a computer engineer we have been on to amazon website there are hundreds of people with same problem ,tomorrow am going to various wi fi hotspots to see if it connects there , we live in south africa ,i joined this site as i am considering rooting the kf and this looked like best site , i just dont know now i was hoping to find a thread on the problem or hoping rooting the kf would solve it, its now a choice of returning it to the 3rd party on line store for warranty or rooting it , any help or advice would be appreciated
If you are on stock you need to go to advenced settings and set it to 14 channel (Japan) or on the router you switch to a channel below 12
Sent from my Nexus S using XDA App
Hi all,
Does anyone else have issues using their i337 on wireless N? When mine connects, then after a minute or 2 the phone is not able to get access to the internet. I have to reset the router or cycle the wireless on the phone to get it back. If I force the router to only use wireless G, the phone wifi works great.... I have also tried resetting the router to factor, but no change....
any advice/thoughts?
Thank you in advance!
dahunt said:
Hi all,
Does anyone else have issues using their i337 on wireless N? When mine connects, then after a minute or 2 the phone is not able to get access to the internet. I have to reset the router or cycle the wireless on the phone to get it back. If I force the router to only use wireless G, the phone wifi works great.... I have also tried resetting the router to factor, but no change....
any advice/thoughts?
Thank you in advance!
Click to expand...
Click to collapse
What Model and brand is your router? Your most likely going to need a new router, as it Would be its fault and not the phone. If its D-Link then that should be self explanatory lol
I'm having the same issue with my S4 and my D-Link DIR-655 router. Wireless N allows me to connect to the router and obtain an IP address on the network, but I get no internet connection. If I default the router to only use g and b, it connects fine with internet.
CATCubano said:
I'm having the same issue with my S4 and my D-Link DIR-655 router. Wireless N allows me to connect to the router and obtain an IP address on the network, but I get no internet connection. If I default the router to only use g and b, it connects fine with internet.
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Click to collapse
Your just going to have to get a new router. D-Link mostly the older ones are nortrius for having issues like this. Depends on your internet speed and what you do over wireless more than 90% of people dont even need wireless N
CATCubano said:
I'm having the same issue with my S4 and my D-Link DIR-655 router. Wireless N allows me to connect to the router and obtain an IP address on the network, but I get no internet connection. If I default the router to only use g and b, it connects fine with internet.
Click to expand...
Click to collapse
D-Link = bad router. Google it and you'll see all the problems it has been causing people for years.
As far as Wireless N, it's new enough that I'm guessing that Samsung and the router people both have some updating before it's as good as it should be
alacrify said:
D-Link = bad router. Google it and you'll see all the problems it has been causing people for years.
As far as Wireless N, it's new enough that I'm guessing that Samsung and the router people both have some updating before it's as good as it should be
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Click to collapse
Yea The S4 has AC support I think, Which is the NEW standered. So It would deffantly have 100% Wireless N support haha
hyelton said:
Yea The S4 has AC support I think, Which is the NEW standered. So It would deffantly have 100% Wireless N support haha
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Click to collapse
My Netgear router is only 6 months old, and doesn't have N support, since it requires multiple IO transmission. And MIMO has been a mess for manufacturers. So A) it might not work well from the phone side and B) any D-link router would probably work as well as you'd expect.
alacrify said:
My Netgear router is only 6 months old, and doesn't have N support, since it requires multiple IO transmission. And MIMO has been a mess for manufacturers. So A) it might not work well from the phone side and B) any D-link router would probably work as well as you'd expect.
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Click to collapse
Its only G?? Wireless N has been the latest standered since 2007. Anything more than $20 for a wireless router thats not Wireless N today you paid too much. Bur AC is a WHOLE need thing. The Cheapest AC router is $160 and I think is kind of pointless for a mobile phone.
hyelton said:
Its only G?? Wireless N has been the latest standered since 2007. Anything more than $20 for a wireless router thats not Wireless N today you paid too much. Bur AC is a WHOLE need thing. The Cheapest AC router is $160 and I think is kind of pointless for a mobile phone.
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Click to collapse
2009. And I didn't need MIMO since nothing I had supported it. And you're right about AC, I'm not upgrading the router just to get that - G doesn't carry through the walls in my house well enough to use. AC probably would, but I don't need the power draw.
alacrify said:
2009. And I didn't need MIMO since nothing I had supported it. And you're right about AC, I'm not upgrading the router just to get that - G doesn't carry through the walls in my house well enough to use. AC probably would, but I don't need the power draw.
Click to expand...
Click to collapse
I have an RT-N16 and love it, the main thing I look for is Gigabit ethernet I have a server and a lot of big transfers are needed. I have a network of about 25 total devices.
I'm also having this problem. Why are people so quick to say it is the router's fault? Every other wireless device in my house works flawlessly, every person who visits me and connects to my wi-fi has zero issues. My GS4 is the only thing to ever have issues in fact.
I'm running DD-WRT on a Linksys WRT160-Nv3. Linksys and D-Link are probably the most commonly sold consumer router's here in the states. Your average person goes to Walmart, buys the 60 dollar router, and leaves. If Samsung can't design a phone that works with these common types of routers, then the problem is on their end.
Telling someone they need to go out and replace their router is really not an answer, using the reason "D-Links suck, your router is the problem" is opinion, not fact.
/rant.
Hi Folks,
I have been postponing this post but nothing ive seemed to do has worked. I THINK after i rooted my issues started. I am unable to browse the net or anything when connected to my wifi. I have reset the router, forgotten and rejoined the network with no avail. All my other devices do not have this issue. Im not really sure what else to say so maybe some of you gurus could pick my brain. Though this is a wifi only issue and on this network. When connected to other networks im fine. My setup is as follows. I have a hard line going from the router the ISP provided in the other end of the house to the router in my room. Like i said my phone is the only device that has issues on this network.
thanks in advance.
Dbrock1980 said:
Hi Folks,
I have been postponing this post but nothing ive seemed to do has worked. I THINK after i rooted my issues started. I am unable to browse the net or anything when connected to my wifi. I have reset the router, forgotten and rejoined the network with no avail. All my other devices do not have this issue. Im not really sure what else to say so maybe some of you gurus could pick my brain. Though this is a wifi only issue and on this network. When connected to other networks im fine. My setup is as follows. I have a hard line going from the router the ISP provided in the other end of the house to the router in my room. Like i said my phone is the only device that has issues on this network.
thanks in advance.
Click to expand...
Click to collapse
That's a pretty strange issue, not sure there is going to be much help... I've had some strange, random issues with my S5. I had issues with wireless, xposed and some other apps after rooting the first time. I got tired of it and used Odin to reflash the stock firmware, then performed a factory reset and rooted afterwords. I haven't had any problems at all after doing this... In all honesty, that's the route I would go if I were you. Sorry I couldn't be more helpful, hope you get sorted out
BadKarma81 said:
That's a pretty strange issue, not sure there is going to be much help... I've had some strange, random issues with my S5. I had issues with wireless, xposed and some other apps after rooting the first time. I got tired of it and used Odin to reflash the stock firmware, then performed a factory reset and rooted afterwords. I haven't had any problems at all after doing this... In all honesty, that's the route I would go if I were you. Sorry I couldn't be more helpful, hope you get sorted out
Click to expand...
Click to collapse
Just wanted to agree with BadKarma on this. I've not had your exact issue, but I have had some similar stuff after rooting originally. I used Odin to go back to stock and rooted again and have been no issues since. Hope it works out. . .
jpk17 said:
Just wanted to agree with BadKarma on this. I've not had your exact issue, but I have had some similar stuff after rooting originally. I used Odin to go back to stock and rooted again and have been no issues since. Hope it works out. . .
Click to expand...
Click to collapse
well i used odin and got back but it turns out it seems to be the router? im on stock with no root and still cant access the net or anything else when im connected to the router. any thoughts on this?
Can you reset the settings in the router via your pc?
Try connecting standing right next to the router. I had this issue with my Note 2 and it ended up being a physical issue with the wireless chip or antennas. It's actually the reason I'm not on a S5.
Not that u want to hear this, but I had to replace my router for the same reason. My router would only pick up certain devices, had to do with hardware and firewall security settings.
Sent from my SM-G900V using XDA Free mobile app
Ok so i changed to security in my router to aes and tkip and i was able to connect and browse the net and so forth. but i just got home and connected and wasnt able to get access to the net again. i tried forgetting network and re-entering it with no luck.
Dbrock1980 said:
Ok so i changed to security in my router to aes and tkip and i was able to connect and browse the net and so forth. but i just got home and connected and wasnt able to get access to the net again. i tried forgetting network and re-entering it with no luck.
Click to expand...
Click to collapse
First and foremost you have to isolate the issue to either ur phone or the router. In order to do that its very simple.... can you connect to wifi outside of your house like starbucks or friends wfii? If the answer is yes than the issue lies solely with your router. Let me know what you find out and I can help guide you <---- systems administrator Also please provide the make and model of your router as well as your modem and your ISP.
EDIT: I just read the line where you talk about having another router in your room. I can already tell you this is probably NOT an issue with your phone but rather your setup. The secondary router must be setup as a repeater or bridge OR on a different subnet. This gets very tricky for average home user and I do not recommend you tackle it on your own. Also your main router has to be able to play nice with the secondary and if it's one provided by your ISP it's probably a POS. Also your phone is probably not the only device having issues with this setup.... its the only one you are noticing having issues. Android OS is very sensitive to weird wifi setups and anything out of the norm will set it off. It's actually a great tool in diagnosing wifi issues.
armeN0317 said:
First and foremost you have to isolate the issue to either ur phone or the router. In order to do that its very simple.... can you connect to wifi outside of your house like starbucks or friends wfii? If the answer is yes than the issue lies solely with your router. Let me know what you find out and I can help guide you <---- systems administrator Also please provide the make and model of your router as well as your modem and your ISP.
EDIT: I just read the line where you talk about having another router in your room. I can already tell you this is probably NOT an issue with your phone but rather your setup. The secondary router must be setup as a repeater or bridge OR on a different subnet. This gets very tricky for average home user and I do not recommend you tackle it on your own. Also your main router has to be able to play nice with the secondary and if it's one provided by your ISP it's probably a POS. Also your phone is probably not the only device having issues with this setup.... its the only one you are noticing having issues. Android OS is very sensitive to weird wifi setups and anything out of the norm will set it off. It's actually a great tool in diagnosing wifi issues.
Click to expand...
Click to collapse
Hi there thanks for the reply. Yes i can connect to any other router without issue. The router is my Router Info:
Name N300 Wireless Router
Model F9K1002v5 (01B)
Firmware 5.00.15(Nov 1 2013)
Serial No. 12349GC2508237
Boot Loader 0.12
I use my tablet and other pcs within this wifi. It is under a different subnet as well. (i think so been a while since ive done any networking) The main router that comes in has the standard IP 192.168.1.1 and the IP for my router in my room (basically set up like this since my room is quite far and gets bad signal from the main router, Cable in -> Main Router -> Hardwire hooked into a port -> ethernet run to my room -> Connected to a port on the wireless router) 192.168.2.1. My ISP is Optimumn Online. My wifi was working fine until about 10 mins ago. seems to happen so often. I did change the security a while back to TKIP + AES on the router and made sure it was the same on the phone and it was working fine for days until like i said about 10 mins ago.
Broadley1 said:
Not that u want to hear this, but I had to replace my router for the same reason. My router would only pick up certain devices, had to do with hardware and firewall security settings.
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
This leads me to think that perhaps the router (however old or new) may have a setting, or an actual limit, on how many devices connect to it.
If not that, perhaps if you rooted, and tried removing bloat, you may have been a bit overzealous and removed something related to WiFi and are now having this issue as a result.
I have only removed the list of apps and bloat that have been posted on Ricks Rom HERE. The ONLY problem I have seen since removing this list, was that I can no longer access PhotoVault correctly. Gives me an error saying that it has no connection to the database, but my 4G is working fine at the time as I was downloading via steam and streaming a movie, and playing a PC game at the same time...
Dbrock1980 said:
Hi there thanks for the reply. Yes i can connect to any other router without issue. The router is my Router Info:
Name N300 Wireless Router
Model F9K1002v5 (01B)
Firmware 5.00.15(Nov 1 2013)
Serial No. 12349GC2508237
Boot Loader 0.12
I use my tablet and other pcs within this wifi. It is under a different subnet as well. (i think so been a while since ive done any networking) The main router that comes in has the standard IP 192.168.1.1 and the IP for my router in my room (basically set up like this since my room is quite far and gets bad signal from the main router, Cable in -> Main Router -> Hardwire hooked into a port -> ethernet run to my room -> Connected to a port on the wireless router) 192.168.2.1. My ISP is Optimumn Online. My wifi was working fine until about 10 mins ago. seems to happen so often. I did change the security a while back to TKIP + AES on the router and made sure it was the same on the phone and it was working fine for days until like i said about 10 mins ago.
Click to expand...
Click to collapse
You have the right setup with a different subnet. It's possible the main router is assigning the same IP address that your router has to another device. It would be best if you picked up another router that has repeater capabilities and set it up in repeater mode. Also reserve an IP address for your router from the main router to avoid IP conflicts.
Another possibility is simply the wifi on your router is deteriorating and it's time for a replacement. I recommend the Netgear Nighthawk R7000 if you don't mind spending the $$$. If your on a bit of a budget the Netgear N900 (WNDR4500v2) is the next best thing that supports repeater mode.
well its been still working intermediary. I have to unplug the router and plug it back in then i can browse the net on my phone. idk if id like to lay out that kind of money for a new router. there has to be something else thats causing it. i set the router to reboot everyday, also my phone. its odd though. sometimes it works sometimes it dosent.