Related
Got this phone yesterday, had no data plan previously so I had to get one. Went into att store to get micro Sim and data plan. It took forever because n4 imei wasn't in their system and giving them the number lead to further confusion. One hour later I ended up with a working Sim and they entered a generic imei number. Calling and texting works fine but I'm having data issues. I sometimes get HSPA but then the service drops back to edge and never comes back to HSPA. Rebooting sometimes fixes, but most of the time it gets stuck on edge. I know my area has great HSPA and 3g coverage because my friend has an hspa phone. Is there something I can do to fix? Or if I call att, what do I tell them to do to fix?
Thanks.
Sent from my Nexus 4 using Tapatalk 2
Just wondering, what data plan did you get?
3gb $30 a month.
Sent from my Nexus 4 using Tapatalk 2
You made sure to set the APN correctly?
How do I set the APN? I'm new to smart phones, att just handed me the phone after putting micro sim in it. I looked at the mobile network settings and I'm not sure what they should be set to.
Sent from my Nexus 4 using Tapatalk 2
Turn off phone, take out sim card. Blow on it or do whatever voodoo you prefer. Put back in and turn phone back on.
Report back.
Changed APN settings to match this and rebooted. http://forum.xda-developers.com/showthread.php?t=1791526
Getting HSPA+ now, I'll see if it stays that way.
Thanks.
Go into APN settings, tap menu, then restore default APN and see if that helps
You should be able to get unlimited data for $15 because its not a smartphone thats in their system as you said. So, technically, its considered a dumb simple phone, which gets the data plan $15 or unlimited text and data for $20. I was planning to get this plan once I receive my back ordered device...AT&T probably put you the smartphone data plan because they saw it was a smartphone. I would call the ATT customer service and re-give them your IMEI number to get the unlimited data.
Their system was detecting it needing a blackberry plan, trust me, I tried getting the cheaper one. And apparently after a couple of months they will figure out you are using a smartphone.
jacklebott said:
You made sure to set the APN correctly?
Click to expand...
Click to collapse
you dont need to do that. the phone automatically assigns the att one.
atleast mine did
Turns out I did. Atts network gave me the settings for edge and I had to change it manually.
Sent from my Nexus 4 using Tapatalk 2
Seemonsters said:
Turn off phone, take out sim card. Blow on it or do whatever voodoo you prefer. Put back in and turn phone back on.
Report back.
Click to expand...
Click to collapse
I did that with my current phone, and now Super Mario loads properly. Thanks!
Now it appears when I reach a low signal strength area I get edge and once I leave that area it doesn't transition back to HSPA+. Anyone else having this problem?
Edit: I've tried a bunch of APN settings found on this forum and now I'm not even getting HSPA. WHYYYYYY?
Sent from my Nexus 4 using Tapatalk 2
Force WCDMA (UMTS/HSPA) Only
My Samsung Vibrant had issues staying on 3G, and this solved the problem. So here's how to force it to only use UMTS/HSPA. Phone -> *#*#4636#*#* -> Phone information -> scroll to the drop-down list -> select "WCDMA only" -> wait for it to apply, then enjoy 3G. To enable EDGE again, select "WCDMA preferred"
I'm a smartphone noob [though slightly above-average with technology in general] - the Nexus 4 is my first smartphone, and I've been lurking here for a week looking for all possible solutions for my problem and none have worked, so please bear with the longish post:
Nexus 4 16GB, bought from the US Play store - using it since Monday, Dec 10. I'm using it with a Straight Talk AT&T SIM, and I have *no cellular data* whatsoever. I have been using the phone for a week now, and I haven't been able to use the internet except on wifi. No 3G/EDGE/HSPA+ logos next to the signal bars - in fact the signal bars always grey when wifi is off. I have only seen the signal bars turn blue when the wifi is on, never on a cellular network.
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
My old device was an AT&T locked dumbphone, so I couldn't change the APN settings on it to use the data on StraightTalk, but when I put my Straight Talk SIM in, it shows the 3G logo next to the signal bars suggesting that my StraightTalk account is probably provisioned correctly for data.
Hard reset, repeated reboots and repeated toggling of data and airplane modes have all been tried, and nothing has changed the situation. I have perfect voice and text messaging connectivity and zero data.
As a smartphone noob - is there a separate radio in the phone for data connections, and is it possible that this radio alone is a lemon on my phone? I *do not* have access to another micro-SIM, unfortunately - CDMA is popular in my town and the only two of my friends who have phones with removable SIMs probably won't appreciate having their regular SIMs cut down to micro for me to test. Without being able to test it, I don't know if I should just RMA it either.
***UPDATE*** : FIXED
I got a T-Mobile SIM to test the phone, and data worked perfectly well on that, so I concluded it probably wasn't the phone. T-Mobile wasn't an option for me though, because they have crappy reception in most of my town.
Happened to travel to Boston, tried my StraightTalk SIM in a friend's phone there - data worked fine then. So now I didn't know if it was the phone or the SIM.
After three weeks of grief and fighting, I got StraightTalk to send me a replacement SIM, which fixed the issue immediately - I had full HSPA data connectivity within five minutes of dialing their number to have my SIM activated.
Turn on Mobile data?
Have you enabled the 3G/mobile data switch built into android? Settings > Wireless & data > More > Mobile Networks > data Enabled Tick that if its unchecked, Im still waiting for mine but my HTC explorer running a vanila flavour of ICS has a similar settings menu, its somewhere along those lines bud, post back with results. As i said might be in a different location due to the differing OS versions
Good luck mate, Blewk
EDIT: Nevermind ive just opened my eyes and noticed you've tried it xD
so try calling this number *#*#4636#*#* and going through each of those settings (apart from LTE of course) see if any of them give you a Data connection. constantly checking the data switch on the phone at all times though making sure its enabled If this offers no luck im out of ideas for you mate
Blewk
Blewk said:
Have you enabled the 3G/mobile data switch built into android? Settings > Wireless & data > More > Mobile Networks > data Enabled Tick that if its unchecked, Im still waiting for mine but my HTC explorer running a vanila flavour of ICS has a similar settings menu, its somewhere along those lines bud, post back with results. As i said might be in a different location due to the differing OS versions
Good luck mate, Blewk
Click to expand...
Click to collapse
Thank you, but I have done that too. That isn't restoring connectivity.
irsquared said:
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
.
Click to expand...
Click to collapse
So what are your APN setting? Can't really trust CSRs since they aren't using a Nexus 4 to test themselves.
Hung0702 said:
So what are your APN setting? Can't really trust CSRs since they aren't using a Nexus 4 to test themselves.
Click to expand...
Click to collapse
I've attached screenshots with the current settings, which are the ones the CSRs recommended.
I have also tried
deleting the proxy+port
changing both proxies to addressort format
changing the APN type to "default,supl,mms".
editing the SIM's default APN values to these, instead of creating a new APN.
and various combinations of these. None of these have helped. (I reboot and wait 30-45 minutes after every change in these settings).
EDIT: addressort is address(colon)port. Forgot to disable smilies.
Try changing your MMS Proxy to 66.209.11.33 see if that helps. Its the only difference I can see.
Sent from my Nexus 4
riko540 said:
Try changing your MMS Proxy to 66.209.11.33 see if that helps. Its the only difference I can see.
Sent from my Nexus 4
Click to expand...
Click to collapse
Thank you, I've tried that too. Since my other phone (without the correct APN) still shows the 3G logo next to the signal bars and the Nexus 4 doesn't show any data speed indications, is it safe to assume the issue is with the device and not the network?
Blewk said:
so try calling this number *#*#4636#*#* and going through each of those settings (apart from LTE of course) see if any of them give you a Data connection. constantly checking the data switch on the phone at all times though making sure its enabled If this offers no luck im out of ideas for you mate
Blewk
Click to expand...
Click to collapse
Thanks. I was trying just that (saw the *#*#4636#*#* code on another forum), and none of the options work. I'm wondering if that means my radio is dead. I don't want that to be the case, but I can't think of another explanation
You appear to not have an APN type set up.
Sent from my Nexus 4 using Tapatalk 2
Edit: use these settings. Except in the first APN remove the first proxy line.
http://wirevalley.com/ultimate-apn-settings-for-straight-talk-with-android/
Edit 2: yes you do have apn type... My bad. Haha
irsquared said:
Thanks. I was trying just that (saw the *#*#4636#*#* code on another forum), and none of the options work. I'm wondering if that means my radio is dead. I don't want that to be the case, but I can't think of another explanation
Click to expand...
Click to collapse
I think I have the same problem as the OP. In my case, the HSPA radio connects about 50% of the time after a reboot. In my case, I'm convinced that the loss of signal is attributed to failure to communicate with the SIM card.
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Dr Zoidberg said:
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Click to expand...
Click to collapse
It looks like the SIM details are being seen - I have voice and texting capabilities, and my signal bars are present but grey. Sorry to hear about your phone - my data connection is out 100% of the time though.
I've ordered a T-Mobile SIM to check this out - this way I should be able to figure out whether it's the network or the SIM.
Update: I've tried a T-Mo SIM and it works perfectly. So it's not the device.
However T-Mo isn't actually a viable option for me because they have very limited coverage where I live. Straight Talk keep telling me their provisioning is okay - any way to check on this? What other issues could I possible have that might be causing this?
irsquared said:
Update: I've tried a T-Mo SIM and it works perfectly. So it's not the device.
However T-Mo isn't actually a viable option for me because they have very limited coverage where I live. Straight Talk keep telling me their provisioning is okay - any way to check on this? What other issues could I possible have that might be causing this?
Click to expand...
Click to collapse
Are you sure you have AT&T 3G coverage near you? I looked on AT&T's map for my work place and it shows 3G coverage but the entire county only gets 2G EDGE. And EDGE is horribly slow, I can't download anything. Went to Wal-Mart there and went to the wireless store and they confirmed that there is no 3G coverage in the area except for Verizon (which I had before this phone). I have an app called Network Signal Info, it will tell you what type of data network you are connecting too even when on wifi. It tells me EDGE2 at work HSPA at home.
https://play.google.com/store/apps/details?id=de.android.telnet&hl=en Network Signal Info
Edit: just wanted to add that I read somewhere in a thread here that the colors blue and gray only signify if you are connected to google services or not. Blue you're connected, gray you're not.
kzoodroid said:
Are you sure you have AT&T 3G coverage near you?
Click to expand...
Click to collapse
Dead sure - as I said in my original post, I put my SIM back in my old (locked) dumbphone and it shows the 3G logo - though I can't use data on that phone because I'm locked out of the APN settings. And colleagues at work with have HSPA+ on AT&T. I can't try their SIMs though, because they don't use micro-SIM.
As for signal bar colours - even if there is no Google connectivity, it should at least show me a 3G or H/H+ next to the signal bars, which doesn't happen - and I cannot access anything on the internet anyway. I tried actually accessing the internet via the browser and various apps, I'm not deciding my connectivity based on the bar colours.
ALSO: When I use *#*#4636#*#* to turn the radio off and then on again, "GPRS service" goes to "connecting" but eventually stops at "disconnected". And the "network type" in that menu says "HSPA", so it looks like the network is kicking me off though I can't for the life of me say why that's happening.
Dr Zoidberg said:
I think I have the same problem as the OP. In my case, the HSPA radio connects about 50% of the time after a reboot. In my case, I'm convinced that the loss of signal is attributed to failure to communicate with the SIM card.
For the OP: Are your signal bars grey? or is it just an outline of a triangle on its side? If it's just an outline, the phone sees the SIM card, but cant retrieve the necessary data. To confirm, install a SIM info app from the Play store and see if the app see all details of the sim card.
I have already replaced the sim card, assuming I had a defective SIM, but the new card has not resolved the issue.
At this point, I think I need to RMA my phone.
Click to expand...
Click to collapse
I'm constantly get this issue where the signal bar becomes just an outline every minute or so and I lose connection. When this is happening sms becomes erratic (I receive texts multiple times sometimes 20-30 minutes after it was first sent, texts are received in the wrong order, cannot send texts until i restart phone).
Possibly hardware issue?
I had the same problem... could connect to the wireless network only if wireless data was disabled or WIFI was on.
Ordered a replacement which came today, and all is good Seems to be a hardware issue.
irsquared said:
I'm a smartphone noob [though slightly above-average with technology in general] - the Nexus 4 is my first smartphone, and I've been lurking here for a week looking for all possible solutions for my problem and none have worked, so please bear with the longish post:
Nexus 4 16GB, bought from the US Play store - using it since Monday, Dec 10. I'm using it with a Straight Talk AT&T SIM, and I have *no cellular data* whatsoever. I have been using the phone for a week now, and I haven't been able to use the internet except on wifi. No 3G/EDGE/HSPA+ logos next to the signal bars - in fact the signal bars always grey when wifi is off. I have only seen the signal bars turn blue when the wifi is on, never on a cellular network.
APN settings have been verified, and tens (yes, TENS) of Straight Talk reps have said my account seems to be provisioned correctly and good to go. I have tried all the alternative APN settings suggested for Straight Talk on various forums, including the two-APN configuration for MMS and data, deleting the data proxy from the APN settings, reverting to the default APN settings on the SIM and even using the Straight Talk T-Mobile APN [though I know for sure mine is an AT&T SIM because T-Mo doesn't cover my workplace, where I have good signal strength].
My old device was an AT&T locked dumbphone, so I couldn't change the APN settings on it to use the data on StraightTalk, but when I put my Straight Talk SIM in, it shows the 3G logo next to the signal bars suggesting that my StraightTalk account is probably provisioned correctly for data.
Hard reset, repeated reboots and repeated toggling of data and airplane modes have all been tried, and nothing has changed the situation. I have perfect voice and text messaging connectivity and zero data.
As a smartphone noob - is there a separate radio in the phone for data connections, and is it possible that this radio alone is a lemon on my phone? I *do not* have access to another micro-SIM, unfortunately - CDMA is popular in my town and the only two of my friends who have phones with removable SIMs probably won't appreciate having their regular SIMs cut down to micro for me to test. Without being able to test it, I don't know if I should just RMA it either.
Click to expand...
Click to collapse
I to am having the same problem connecting to data networks. I have had the nexus 4 for about 2 weeks and its been an amazing phone until this morning when I had no data connection in town and around town. My iPhone 4 has 3G connection in the same area, with the same sim card. Ive already looked around the net and found the post to reset the radio but nothing happened. After not having radio or data for about 2 hours my phone finally fixed its self. I have no clue why I lost data connection or how it fixed its self. I will stay posted to see what happens but maybe there is some bad hardware in the device that is just now starting to surface.???
Hi I appear to have the same problem. My phone is able to make calls/text and etc with data off but when data is turned back on it screws around, doesnt connect to the internet, grey outline on service and etc. I'm thinking this is an hardware issue but how would I go and exchange this. One more thing, I bought this brand new from someone, does that matter?
Lowkey1 said:
Hi I appear to have the same problem. My phone is able to make calls/text and etc with data off but when data is turned back on it screws around, doesnt connect to the internet, grey outline on service and etc. I'm thinking this is an hardware issue but how would I go and exchange this. One more thing, I bought this brand new from someone, does that matter?
Click to expand...
Click to collapse
If you want to RMA your phone, you can transfer the ownership by calling Google Play support. You will need the device IMEI and the email address of the original purchaser. Just tell them the phone was gifted to you. After the ownership is transferred, you can begin the RMA process.
Sent from my Nexus 4 using xda premium
When I try to connect to a T-Mo tower for data al I get is an icon in the notification area saying "Sign in to Network" =. When I hit that I am sent to a T-Mo page asking me to sign in. I give it my credentials and press login but nothing happens.
I've talked to T-Mobile and they cannot find anything. They've sent me to Google. Waiting for them to get back to me. In the meantime I figured I'd ask XDA. So, any ideas?
Relevant parameters:
LG Nexus 4
The phone is bone stock Android 4.3
The SIM is new (about 2 months)
I can make calls and text on T-Mobile.
The SIM works in my old Nokia N97 phone and talks to T-Mobile Edge data fine.
The phone connects to ATT HSPA data fine when I put an ATT SIM in it.
The phone connects to data abroad.
Airplane mode is not on.
Data is on.
Roaming is on.
WiFi is off
Airplane mode is off.
I have wiped the phone and started from scratch, no luck.
I have tried in Safe Mode, no luck. (So it's not some odd App interaction)
I have told T-Mobile to kick me off the network and then wiped and restarted, no luck.
I have been through all the APN setting with T-Mobile, all is well.
I have wiped caches, no luck.
TIA
I'd look up the APN details on here for tmobile. Cant find a link at the moment but i know there are a few out there. T-mobile people usually have no idea...
It sounds like something on the carrier's end though. quick search brought up several topics on xda but no real solution.
It has happened to me as well, but my data still works. Sometimes I just reboot it, or put it in airplane mode and it will go away.
Unless u never get data.
Sent from my Nexus 4 using Tapatalk 4
this happened toe last night as well, lasted about 3 hours or so. it connected to the towers jist fine, sometimes the signal bars turned blue, sometimes not. but no data flowed through, neither via lte or hspa+. i called tmobile to check if they had an outage, they said no. i had them reset my data connection, but that didnt help. eventually data started flowing via hspa+, then via lte an hour later. i did all the troubleshooting, it wasnt an issue with the phone nor sim card. it was a tmobile issue for sure.
I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
dbarajas1401 said:
I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
I have the exact same issue as you, only on a Nexus 5. I had a 2 year old StraightTalk Sim in my Nexus 5 with no sync issues at all. I ordered a new Sim card from Straight talk to get LTE on AT&T. Since using popping in the new Sim Card I experience sync issues with Gmail when the phone screen goes into sleep mode. If the phone screen is on and I send myself an email from a secondary account, it appears immediatly on my phone. As soon as my screen goes to sleep, sync stops working.
On my old StraightTalk Sim, I used att.mvno for APN settings. On the new StraightTalk SIM I use tfdata for APN Setting. My new StraightTalk APN settings are similar to yours except for APN Type. I'm using default,mms,supl,agps,fota,dun,hipri,entitle as instructed on Android Central in these screenshots - forums.androidcentral.com/google-nexus-5/334715-straight-talk-lte-t-sim-nexus-5-sweet-2.html
Called straighttalk customer service and they told me if I swapped Sims I needed to delete the old StraightTalk APN and re-add it back. Didn't fix my problem.
dbarajas1401 said:
I want to know if there is anyone else with the same problem as myself to try and troubleshoot, identify, and hopefully fix the following problem:
History:
I had an unlocked Nexus 4 on Straighttalk (on ATT's network by swapping out the sim from the nokia e5) from Feb. 2013- Dec. 2013 and had no problems with data or sync. In late December of 2013 I saw that Straighttalk was selling ATT micro sims again with 4G LTE compatibility so I decided to buy one (even though 4G LTE is not on the Nexus 4 without root) just in case I ever decided to upgrade phones. I activated the sim, updated the APN settings, and all data, mms, sms, and phone calls were working.
Problem:
Data was working (tested by using the browser and Facebook), but there were sync issues with all my google apps: gmail, keep, calendar, browser, etc. After a month of troublshooting, I've figured out that I get intermittent data signals, which is causing my google services to not sync properly. I have narrowed it down to a couple of things that are possibly causing the intermittent data:
1) The new APN from Straighttalk is not working properly for non-4G LTE phones
2) The new APN settings don't allow background data
3) The new sim card doesn't work properly with my phone
Solutions That I've Already Tried, and They Didn't Work:
- Tried every possible APN setting on the XDA Developers forums and the internet
- Tried using the "old" apn settings
- Tried using ATT's apn settings
- Factory reset
- Flashed .48 radio
- Tried to CM11 with the newest radios, older radios, and hybrid radios that enable 4G LTE
- Unroot, locked bootloader, and flashed factory image downloaded from the Google developer's website
A couple of other notes:
- I tried activating a Tmobile micro sim to test if it were my phone, but everything worked perfectly with Tmobile so I know it isn't the phone (I wish I had tried this before factory resetting, rooting, and going back). If I switched to the Tmobile sim, all my problems would be fixed, but my biggest problem is that the reception for phone calls was horrible so I want to stay on ATT's network
- When I turn airplane mode on and then off, all my data syncs properly. But who wants to manually sync every time they unlock their phone? At my job replying to emails in a timely manner is extremely important so my data not syncing properly is not ideal.
- Sometimes when I unlock my phone, the data tile in the swipe down menu is orange. Indicating a bad connection
- All my phone calls, sms, and mms work fine
- When I unlock my phone and open the web browser, it sometimes takes a while to start loading the web page. Similarly, when I manually load my email (in the gmail app by swiping down) it takes longer than normal.
- When I send an email, it takes a while to actually send
- With this new ATT micro sim, the network is no longer called "Home" (like it was with the other sim), it now has "AT&T". I'm guessing this has something to do with me not being able to switch back to the old APN settings.
My current APN Settings are:
Name: Straighttalk ATT
apn: tfdata
Port: 80
MMSC: (insert new straighttalk mmsc, I'm not allowed to post urls and this is a url I guess)
MMS proxy: 66.209.11.33
MMS Port: 80
APN Type: default,supl,mms,admin,internet,hipri
I'm running android 4.4.2 with the .98 radio, or in other words simply stock android.
Ookla Speedtest: 5.25/1.13 mbps and 160ms ping. It does lag when doing the upload portion of the test (i don't know if that's significant)
And everything else is left on default. If there is anyone else with the same problem let me know and I'd be glad to troubleshoot and if there is anyone that would like to help me with troubleshooting it would be greatly appreciated. Thanks.
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I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
After days of research it seems it is Fast Dormancy that is the culprit. Some carriers support it and others do not. Some phones have it enabled by default and some do not. It looks like the Nexus 5 has it enabled by default without a way to disable it...unless you root. These posts outline the issue and seems to offer a solution if you're willing to root and change build.prop.
http://ianmarmour.com/2014/02/02/google-nexus-5-fixing-modemcellular-issues-on-34g-networks/
Post #27 here: http://www.howardforums.com/showthread.php/1789708-Reception-quality-on-Nexus-4/page2
cdigga101 said:
I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
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Click to collapse
A straight talk sim (using T-mobile's network) worked perfectly fine for me. In the end I switched away from ST and I got added to a friend's tmobile plan and saved a ton of money and I haven't had a problem with syncing since then. It is obvious an APN issue from Straighttalk, unfortunately.
I kinda want to avoid T-Mobile coverage so I did some back to basics tinkering and got my phones notification delay down to 3 minutes. I deleted all the pre-set APNs and created a new one using STs websites recommendation. The only difference from the previous APNs was I left the APN type field blank. No default,supl,mms. Surprisingly data worked, as well as MMS. Then I installed push notification fixer and changed the poll time. I put mobile heartbeat to 2 mins, and WiFi heartbeat to 1 min. I restarted the phone and for the past couple of days my notifications have been coming in w/in 3 mins. It's not the most instantaneous but it works for me.
Sent from my Nexus 4 using Tapatalk
cdigga101 said:
I experience and observe the same situation. I too tried to go back to a ST ATT sim w/ an att.mvno APN. I had an old sim card I hadn't used that had instructions saying use att.mvno for data. I transferred my number to it online but the final instructions said to use tfdata. I guess all AT&T sims going forward now activate under tfdata for data.
When u tested the T-Mobile sim, was it a straight talk sim, a postpaid sim, or a T-Mobile mvno sim?
Sent from my Nexus 4 using Tapatalk
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Click to collapse
I wanted to report back since I was experiencing this same issue on a Nexus 5 on Straight Talk AT&T compatible 4G SIM. I originally had a non-4G AT&T compaitible SIM from Straight Talk (for the past 2 years) using APN type: att.mvno in the APN settings (other settings were exactly what Straight Talk suggested on their website). This original sim was a full-sized sim used in a Galaxy S (original model) with no data issues whatsoever. I purchased a Nexus 5, cut this sim into a micro sim and expererienced NO data issues on the Nexus 5.
After my current minutes ran out on this sim, I ordered a new Straight Talk AT&T sim card because the new ones support 4G. When I popped the Straight Talk AT&T 4g Sim into my Nexus 5 I had to change the APN type from att.mvno to tfdata to get data to work. I INSTANTLY started having issues for the entire month of service noticing that my signal bars were orange 90% of the time I checked my signal. I tried numerous suggestions (factory reset, delete/readd APN, installed Push Notification Fix and Data Connection Fix apps and chose 3G instead of LTE in data settings - which seemed to work but only for a day before reverting back to data issues).
I'm now at the end of the month on my 4G ATT Straight Talk sim and with 1 week to go I decided to add 1 month of service to my original Straight Talk ATT sim (which is 2 years old and using att.mvno for APN type). As soon as I popped the old non-4G ATT Straight Talk sim card into my Nexus all data issues were resolved. I removed all the "data fix" apps and changed my APN type to att.mvno. I've been using the non 4G ATT Straightalk Sim card for 3 days in my Nexus 5 with no issues at all. Signal bars are always white and my google services sync instantly when a new email, Google Voice text, calendar event come in. Of course, I do not have 4G but at least I have pretty fast hspa speeds - which are faster and more prevalent in my area than T-mobile.
I can only speculate but there was a short span of time that ATT stopped allowing STraight talk to seel their sims. When they started allowing stratight talk to sell their sims again this is when STratight talk started switching everyone to tfdata for apn type. I suspect that ATT has increased the TCP idle time for MVNO's so they dont hammer the ATT network and affect direct ATT customers - but like I said that's just this guys opinion. I hope straight talk fixes this issue for those folks using ATT 4G sims but in the meantime, if you have an older sim, smoke em while you got em.
Op said he tried all apns on xda. I suggest this, keep the tfdata apn the same as straight talk recommends, but make the apn tfdata 1. All else the same. The only time I get delayed notifications is on Miui on wifi. Hope it helps.
Sent from my Nexus 4 using XDA Premium 4 mobile app
I'm on the Canadian carrier Koodo, I'm having an issue with editing APN settings on any OS update passed 9.0.5. The settings are greyed out. It's not a carrier issue I don't think as this only seems to happen when I install an OS over 9.0.5. It definitely happens on 9.0.6, and I have yet to try on 9.0.7. Is anyone else having this issue?
Did you ever figure this out? I'm having a similar issue with not being able to change apn settings.
Yep. I just add a new apn. You can't edit the existing ones but you can create new ones.
I never figured it out. APN settings are still greyed out on new 9.0.10 update. I can't add a new APN either
Grayed for for me also, even if I try to create a new one. In fact I can't even make a new one because I'm unable to edit the name field. Quite disappointing because I'm currently unable to receive texts
Grayed out apn here as well
Can't find a fix anywhere
Sent from my Samsung SM-G955U using XDA Labs
Fixed mine.
First off I'm on straight talk
When I set the phone up originally I used the Verizon sim cuz the coverage map looked better than the other networks. Well no mms, texts, or web, grayed out apn. Messed with it for 2 days before saying screw it and going out and getting another sim kit. Got home set up the T-Mobile SIM and boom! Phone works perfectly. My guess is it has something to do with the cdma network and the phone not wanting to accept it...just for testing purposes I put my friends actual Verizon sim in and it did the same thing then the wife's att sim in and everything worked just fine. Op6t doesn't like cdma networks
Sent from my ONEPLUS A6013 using XDA Labs