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After reading all of the crappy review for the transformer, it looks as if 50% are happy 50% are not.
I am wondering if the problems are occurring in batches because I just ordered mine from American TV and it will probably be here tomorrow or the next day.
A lot of the problems I have found are from the batches that have already been purchased and I don't know what to think.
Two things:
When asus was first bringing these to market, it could the problems are coming from they just naturally skimped on manufacturing quality because they are so damn cheap. Or they had a bad batch to get them to market quickly.
Asus could also just had normal manufacturing quality before and NOW since there is a high demand, newer units may experience worse manufacturing quality. Or they could be better because they knew of the problems.
Hope its not too confusing, what do you guys think? Newer units = worse quality? Older Units = better than newer?
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
slowhatch said:
i think logically you could expect the first units to have the most problems, however, we dont know if asus had enough complaints, or realized that there are defects (if there are--aside from software side) to be able to retool and make changes during the assem process to produce better revised hardware.
I actually gave this exact topic a lot of thought a few days ago, i thought about everyones complaints and how it was hit/miss it seemed, and i wondered whether the people that are complaining were truly the "first" adopters and got REV 1 hardware. Obviously, since they are playing with the tab and most of us are anxiously awaiting its arrival i would assume it just may be the case. Heres to hoping that these little glitches were an easy fix at the factory level (but knowing how they operate i doubt its a simple/cheap/quick process, which makes me doubt that the tabs that me and you will receive this week will be any diff from the ones recieved by the people last week and the one prior. the time frame is just too small, but then again, anythings possible).
Click to expand...
Click to collapse
Definitely have to agree. My guess they are the same and it is so difficult for Asus to actually respond to problems and transfer a fix to the manufacturing of the units. The only real thing I am worried about is the light bleed/dead pixels.
Moreover, the problem seems to be 50-50 and my estimate came from the assumption that there is manufacturing quality loss through increase production speed to meet the high demand. I tend to believe this because of the poor quality control. I am assuming (after reading the post about the guy receiving a 2.2 model) is that they do perform screen quality checks, to a certain extent. Some may have just slipped out.
Lets just hope we get a solid model.
I tend to side with the second poster...it's all about quality control....how many get out the door without their defects being noticed OR....being flagged as a defect.
I've worked around assembly lines all of my life...25+ years and I can understand some defects got through unnoticed....but the question is: when were they noticed and what steps were taken to prevent the same issue from occurring again?
And the second point is valid also....speed equals a mindset of "this one little corner-cutting decision won't make that big a deal in the long run...."
Unfortunately, rushing things to market to fill orders at a breakneck pace means that issues are more likely to get by...that's a fact of life.
When cash is on the line...decisions get made that might not otherwise gotten made.
I hope mine comes today without the glaring errors that I've seen here...crossing my fingers...
My only real complaint is the light bleed. I know it isn't the only device that's had this problem. I remember when I was reading the Evo 4G forums it had a similar problem when it first came out and recently the iPad2 had light bleed issues too.
The light bleed isn't a huge deal, but it is distracting while watching certain tv shows and movies imo.
I've had 3, first one was the very first batch in the UK, arrived mid April or thereabouts. The next one was around the end of April and the the latest one I received around the 6th of May.
1) Mid April
Some lightbleed on 3 of 4 edges. Perfect screen in terms of pixels. Imbalanced speakers. No sleep of death in 2 weeks or so. No gap in glass.
2) End April
Terrible lightbleed. 14+ stuck pixels (I gave up counting). I think the speakers were imbalanced too. No sleep of death, but only used it for a few minutes. No gap in glass was noticed.
3) Start of May
Some lightbleed, probably akin to 1. Around 8 or so stuck pixels, seen on black screen. Perfectly balanced speakers. Had 1 incident of the sleep of death within 5 days. Glass does not fit perfectly on left hand side (gap of 1-2mm allowing dust inside and glass to be lifted by nail)
Had I known what would happen I would now gladly stick with the first! So, from this small sample it seems that in my case the earlier devices were better in some ways but not in others. We'd have to have a huge sample to be able to answer definitively. I still love the tablet though.
I have a first US batch version and it's fine.
This is why I just ordered the Acer. I got mine and had some light bleed. It got worse. The creaking got worse. Now there is a small piece of dust under the screen. It is not very noticeable except on white background but it worries me that in 6 days of ownership it is getting worse. I now see a dust spec under the camera glass.
The edges of all the ports are razor sharp and can take off skin.
I love the weight the price and the ups screen but the build quality is very disappointing. If it was only the light bleed from day one I would keep but I can't handle how much more has happened in 1 week of ownership.
I got a 32 DB Livonia using coupons from staples for only 40 dollars more than a 16gb Asus cost me. The screen in store was quite good. The build quality seemed much better and despite the added weight it seemed more comfortable. To hold given the curved shape. If availability were better maybe I would exchange my Asus but no stock around.
in the end I might just opt for the new galaxy tab as it seems to be most like the load in size and weight.
Sent from my Transformer TF101 using Tapatalk
Just received
I just got the TF in the mail today. It is nice.. but there are some drawbacks from the xoom that I miss.
Xoom felt nicer in my hand and had that led notification. But the screen on the TF is WAAY better.
I do have light bleed in small sections, not terribly noticeable. Speakers are fine. no dead pixels, yet. not really a creaky sound, just when I press harder than normal on the screen. No glass misaligned. I will seal up the beast with a vinyl cover. Screen is responsive, no probs yet.
A bit disappointed
I received my TF this Thursday and was so very happy. After unwrapping it I pressed the power button and I got nothing. I thought OMG it's not working. Then I thought, maybe they didn't have time to charge the battery. So I charged it. I checked on in within a hour and pressed the button and it came on. I began to play with it and realized that after the TF wasn't in use for more than 5 mins the power button whenever pressed didn't wake the TF up... SO i pressed and pressed.. nothing.. so I waited about 30 sec after a press of the button and it came on.. After going thur this over and over I figured it was a defect and I RMA'ed it. I'm hoping that they didn't just push out a product that will have a lot of issues...
Here's my two cents:
Got my TF from Fry's in LA on May 5th. 32GB don't know manf date.
For light bleed - minimal sround the left lower edge and upper right edge. Dark room, bright up full, about a 1mm bleed - very slight and almost unnoticible.
Running latest update with no issues, just updated again today with no issues.
Sometimes after a long sleep it won't power back up with the power button, so I press the vol down and pwr at the same time (shut down) and it shuts down and restarts fine...Seems a sw glitch.
Other than that it's an awesome machine!
Dock - arrived on the 12th. charged up fine, docked fine, no mouse, brick or other issues other than the backspace key is touchy (actually not touchy -takes some effort), but all other keys work well. I think I'll RMA it later depending on how many show in production (I can live with this for now).
Case - had to cut a small hole in bottom to allow charging while case is closed. Otherwise great.
I hope this helps.
BTW, I don't follow these threads too much, so if you need something please PM me.
I feel like I've said this before, but I'm honestly surprised to hear of all of these issues. Mine doesn't seem to have any of them. No gaps around the screen, the glass fits perfectly, the casing for the tablet seems sturdy and doesn't budge at all. There's very little noticeable light bleed, if any. I've never had anything like a "Sleep of Death". I couldn't be happier with the quality of this beast.
EDIT: I should mention I have a 32GB version that I purchased from TigerDirect on Wednesday, got it this past Thursday.
My tablet and dock were among the older units. I had only one instance of SOD and the green screen with the camera issue which has been fixed via firmware update.
The tablet itself appears to be of high build quality,the bezel is secure, no gaps around the screen seal, no dust,no dead pixels,very minimal light bleed that I had to actively look for.
no problems to speak of
eGoing on 2 weeks ownership using various each day.
The only thing a few times I've come back to an unresponsive unit. Then I just held power button down 10 seconds and then rebooted. I take that with a grain of salt.
But. I am not going to update software for another week or so. Until I read more positive reviews
Many problems with mine
I ordered mine from The Best Buy batch on May 22nd, and it came with a not-smooth not-particularly-responsive screen; it then got two light leak spots, the clock disappeared from the menu bar once, and it bricked when I ran the 3.1 update. I sent it back, but I wonder, are the screens really not as smooth or responsive as the Xoom or Acer A500?
On the box, there is an "SSN" number. Supposedly, if you have an SSN that starts with C70k (or better yet, C80k), it will not be defective. However, all of the tablets I've had (4) have started with C60k, which is the very first production run. They were all defective .
So if you have a nexus 7 tablet, and kept the box, please check it out so we can try to find which production run has perfect Nexus 7's!
I'm not sure if posting your entire SSN is a security issue, so I would advise you to just post the first 4 letters and numbers.
I have a C70K but it hasn't been opened yet. The one that has is a C60K I bought two weeks prior to receiving the C70K. My C60K has very slight screen lift on the middle left-side, but is good otherwise. Just waiting for my plastic case opener to come in so I can fix the screen lift.
There are perfect C60's (like mine), and defective C80's. This has been discussed ad nauseum.
Sent from my Nexus 7 using xda premium
C60K and I only have a very very little of screen lift on the top left...its almost unnoticeable.
Sent from my Nexus 7 using Tapatalk 2
Mine is a C60K. Only issue is minor screen lift on the left side, not enough to be a issue for me.
Sent from my Nexus 7 using Tapatalk 2
1st on was a C60K, it had very apparent screen lift and a squishiness on the left side. New one is a C70k, so far so good...
I have a C60 and it is perfect. No screen lift, perfect display... it's perfect.
Sent from the back of a police car
All of mine have been from Gamestop:
1st C6 - would turn off at 20% "show low low battery logo" even after calibrating bad battery? Perfect screen, exchanged
2nd C7 - bad left side screen separation/lift, exchanged
3rd C7 - dust under the screen, 2 spots , exchanged
4th C7 - minor left side screen seperation/lift, just started doing the death at 20% exactly like the first C6 I had for no reason today, exchanged
5th C8 - minor left side screen seperation/lift , missing two screws under battery cover (left side of screen) , returned for gift card
C60K has minor screen lift and faulty speakers, but otherwise good.
C70K has uneven white pixels. Left side of display is clearly brighter than the grey/orangish right side. Seems perfect otherwise.
Both are getting returned.
Sent from my Nexus 7 using Tapatalk 2
yanksrock1000 said:
On the box, there is an "SSN" number. Supposedly, if you have an SSN that starts with C70k (or better yet, C80k), it will not be defective.
Click to expand...
Click to collapse
I have no idea where you're getting that. There's absolutely no evidence to support the notion that any serial number prefix is more or less problematic than any other. Also, I'm not aware of anyone actually receiving a C80 unit yet.
As a refresher, ASUS uses a certain code to date their products. C = 2012, 7 = July, so a C70 prefix merely means a unit was built in July. A C80 prefix means it was built in August. That's it. Even the assumption that devices that are made later will be better built is suspect, because that presumes that fixes have actually been implement in manufacturing.
However, before a fix can be implemented in manufacturing, it has to be designed, then tested, and then new parts produced, and then test manufacturing runs performed, and changes made to the manufacturing process. I'm probably missing some steps as well.
Once the new build is approved, it could go into production at any time, including during the month. So, a C80, or C90, or whatever, that's produced before the new build goes into production, will be the same as C60, or C70, or whatever units. C80, or C90, or whatever units that are produced AFTER the new build goes into production won't have the problem.
This whole "if you have a CX0 unit you won't have problems" meme needs to just die already.
First was a C60K. It was "perfect", but I returned it because I thought the washed out colors and video playback issues were defects.
Second was a C60K. It had raised glass on the left side (couldn't push it down, something forced it up). I returned it.
Third is a C70K (and what I'm still using). It has lifted glass on the left side. I was able to push it down, clamped it over night and it stayed down a week. Now it's lifting again. I may return it eventually, but waiting a bit longer to make sure the manufacturing issues are mostly resolved.
Fourth Nexus 7 was a C60K I picked up from Staples. It was "perfect", I was thinking about getting a refund on my third Nexus 7 16GB and switching to this 8GB model. But ended up changing my mind, so returned it.
---------- Post added at 04:54 PM ---------- Previous post was at 04:45 PM ----------
wynand32 said:
However, before a fix can be implemented in manufacturing, it has to be designed, then tested, and then new parts produced, and then test manufacturing runs performed, and changes made to the manufacturing process. I'm probably missing some steps as well.
Click to expand...
Click to collapse
That sounds like you are talking about a hardware revision. The hardware for the most part seems okay. The problem is the the manufacturing process seems to not be perfect and quite a few defects are slipping through. The hardware doesn't need to be redesigned, their process needs to be fine tuned.
And to me it's reasonable to believe that the manufacturing process could have gone through some refinements between the C60K batch and the C70K batch and more in the C80K batch. A perfect C80K is no better than a perfect C60K, but hopefully the chances of getting a defect are going down as they fix whatever was going on in the process that caused these defects.
Have a C70k unit, everything was perfect (I think) but recently noticed that my speakers have blown (very distorted sound). Waiting for my replacemrntunit before I send this back.
Sent from my Nexus 7 using Tapatalk 2
c70k 16 Gb reporting in as perfect!
Waiting for C90K production runs hopefully with the newer Hydis color corrected 1280x800 IPS Displays or SHARP 1280x800 IPS Displays. Really cant get past the Pastel greens, and slightly purple blue colors. And thats on a good display some people are living with Yellow tint screens or blue tints. Its the one main thing of a tablet, GET THE DISPLAY RIGHT.
c50k
mine is a c50k and it is in good shape.
rster53682 said:
mine is a c50k and it is in good shape.
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Click to collapse
White Google IO model or just pulling our legs?
Ravynmagi said:
White Google IO model or just pulling our legs?
Click to expand...
Click to collapse
it is a black production model,and not pulling legs
My C60 is perfect. No screen lift, no dead pixels, good sound, etc. etc. etc.
All we have us anecdotes...nothing to base anything on. This board is not a good sample.
c60 so far so good
C60K here. The Nexus7 that I have is perfect. No problems or defects at all.
so I ordered the 6-pack (buy 5, get one free deal), and as I was setting each of them up, I noticed that three of them had dead pixels (one of which had 2). I contacted Amazon and they are sending me new ones immediately.
so really just an FYI, before you give them as a gift, be sure to start them up and make sure there are no dead pixels. the process of returning them is very easy - I chatted online with someone, they placed the order and created a return slip for me.
I went through this process day one. Watch out, because when they sent my replacement, it showed as a refurb in my order history, and said it on the box when I got it. I didn't send it back though, and here is why: The screen had no dead pixels, and I assume for an item to be refurbed it must have had someone's eyes on it to inspect it. My issue with these is that I am not sure the new ones being built even get inspected. Mine had 2 individual dead pixels and a cluster of dead pixels near the bottom right corner. They should have been obvious given any inspection of the device with screen on. Big quality control concerns for the screen at least in my opinion.
Same here. Ordered Amaozn Fire 5th Gen.
First one that came had 1 dead pixel.
1st replacement had again 1 dead pixel.
2nd replacement - 2 dead pixel
3rd replacement - 6-7 dead pixel one of which in the middle - large spot, maybe 2-3 neighbor pixels
now I'm waiting for the 4th replacement. Amazon support dais that this time they will inspect it before sending.
2 out of 4 displays have display bleeding. (grayish spots on edges caused from not even lightning)
Obviously Amazon did made huge sacrifice in terms of display. Still except the one that I got with 6-7 dead pixels all other are perfectly usable in normal conditions and still worth the 50 bucks. At the end of the day you don't watch static black images on the tablet... I bought it for my 3y old so probably it will not last long anyway.
I just noticed a dead pixel on mine, but this thread is encouraging. At least they're replacing them. I didn't expect high end parts for $50
The 5th fire is with OK display. Just minor display bleeding. I think they wasted more money on shipping than I spend on the device.
2/3 of mine had obvious dead pixels. replacement was easy and apologies were profuse...
I Ordered 2 during last Thanksgiving. One had Dead Pixel and other was good.
Requested replacement and received brand new one and it didn't had any Dead Pixel.
Got my fire a couple of days ago, and last night noticed there was a fleck of dust under the screen. Asked for a replacement, and booted it up, had a dead pixel. They're sending me another one. FWIW, both tablets are 5.1.1.
I've had two with dead pixels and going for a third now.. Let's hope third time is the charm. Sad I bet most people just don't notice.
tablador said:
I've had two with dead pixels and going for a third now.. Let's hope third time is the charm. Sad I bet most people just don't notice.
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Click to collapse
I have 4 stuck (effectively "dead") pixels on one of several early build devices. Only noticeable when device is booting and with screen test apps. Not worth the hassle to return.
Meh. I hear ya, but its something I notice, and quite frankly I don't want to normalize the notion that companies can deliver a substandard product and its OK.
tablador said:
Meh. I hear ya, but its something I notice, and quite frankly I don't want to normalize the notion that companies can deliver a substandard product and its OK.
Click to expand...
Click to collapse
Sure, if it bugs you gotta act on it. Doubtful the relative trickle of returns for this specific anomaly will yield a corporate behavior change.
yeah 2 out of 3 of ones i bought at best buy had a dead pixel and they all get image burn in /ghosting issues
i have one with 1 dead pixel and that one has the least image burn /ghosting also it is the only one on 5.0.1 ,but that is my fault, i accidentally updated one of the other ones
The one I'm using right now..It doesn't have dead pixels, but every now and then the colors will get completely messed up, like it's on acid, and I have to squeeze the edges to fix it. The other one I have is fine, but I'm not really using it until this one breaks.
I had a problem with a few dead pixels, contacted support and received a replacement without any problems. It was refurbished, but looked brand new. No complaints for a $35 tablet.
I have 4 dead pixels. Those are white color dot. I turn the brightness down to get rid of bright white color dot showing. Very notice with it turn down. I still using the 16gb tablet. This is the newer tablet with a orange back.
Had a boat load of dead pixels (8 or 9) in a 16GB Kindle Fire. Called up Amazon and they shipped out a new one immediately. NO hassle at all.
For some reason even though from the beginning the date for the 128 Frosts had been 2-3 November and there are some like myself not even getting a delay email, I am wondering if the problem is one with supply or defects?
I've edited the whole post to simplify it:
Dropped nine-day-old Zenfone 2 Laser (ZE551KL). My heart shattered, as did the display.
Asus Canada wants $124 to repair it (Canadian dollars; estimate provided by telephone representative), and the only location to repair it is 3388 km (2105 mi) away and apparently takes walk-ins only, but I'm quite comfortable repairing it myself if the repair process is similar in ease to the Zenfone 2 walkthrough.
Searching for ZE551KL LCD modules returns only two or three matches. Since I can't post links because I'm too new at xda, I'll just post the search terms: "90AZ00T1-R20010"* and "90AZ00T1-R20020"* (I don't know what the difference is, but they're both unavailable anyway), as well as "B90AZ00T1-R20010" (which I would need to e-mail about availability, compatibility, and pricing). (Note the leading B on the Czech website part number, which makes searching for the module a bit difficult, since searching for either of the part numbers only ends up returning the original pages).
Update: I heard back from AsusParts.eu (where I found the asterisked parts above), and they said that they can't get the parts and that I'd need to get it serviced through Asus. The phone was only released in November, though, so I'm wondering if part availability will change (not just with them, but in terms of the lack of availability anywhere online).
The rest of the search results are for:
ZD551KL (Zenfone Selfie), which has essentially identical components and size, but the front display has a larger, better, centred 13 MP camera (compared to the ZE551KL smaller, offset 5 MP camera), but specifically mentions "ZD551KL ZE551ML" along the ribbon cable, and the AliExpress sellers say that it's compatible with both, while the eBay sellers only mention ZD551KL.
ZE551ML, which has different internal components, but the display and device dimensions appear to be identical.
If the ZD551KL display also supposedly works for the ZE551KL but the cameras are markedly different, it appears that I'd have to replace the camera module, too, and that's when I become particularly concerned about compatibility (both physical and firmware). Does anyone know if it actually would work?
The ZE551ML screen looks identical, but I'm not sure if it actually is. Does anyone know about this?
Any thoughts on other places to try finding the actual specific display?
I contacted Asus, and (no surprise) they won't give me any part-related information. "Send the phone in" is all that I'm told.
Thank you very much!
Well the smaller resolution might cause problems.
dexter20082001 said:
Well the smaller resolution might cause problems.
Click to expand...
Click to collapse
An authentic ZD551KL screen should have the same resolution as the ZE551KL. It's the size of the part, ribbon cable compatibility, and camera that I'm particularly worried about.
Can you buy it from the repair center or ASUS?
Sent from my ASUS_Z00TD using Tapatalk
tkienzle said:
Can you buy it from the repair center or ASUS?
Click to expand...
Click to collapse
Unfortunately not. I figured there was nothing to lose trying to call them and live chat them requesting anything of the sort (part information, available to purchase, etc), but they would give me no information whatsoever and kept referring me back to opening a service ticket for repair. Their lips are sealed; they insist on doing it themselves.
ebay?
pra300 said:
ebay?
Click to expand...
Click to collapse
When I mentioned my search results in my post, it was a general Google search, including eBay and AliExpress.
psi_star_psi said:
An authentic ZD551KL screen should have the same resolution as the ZE551KL. It's the size of the part, ribbon cable compatibility, and camera that I'm particularly worried about.
Click to expand...
Click to collapse
Well you will need to see if the camera is attached to the same board and if you can get a different front plate so that the screen will fit on the different phone. The ribbon cable itself should be fine. Most parts should be rather modular. The only concern would be the front bezel.
Silly question but I just bought the phone on Amazon 32Gb and 3Gb RAM for $199. One of the selling point for me was the Corning Gorilla Glass 4, Its supposed to be pretty durable, so how did yours crack? And have you been able to find a replacement screen you can diy?
tryptz said:
Silly question but I just bought the phone on Amazon 32Gb and 3Gb RAM for $199. One of the selling point for me was the Corning Gorilla Glass 4, Its supposed to be pretty durable, so how did yours crack? And have you been able to find a replacement screen you can diy?
Click to expand...
Click to collapse
Mine was on a desk in a communal laboratory office, attached to a long charging cord. Someone asked where something was, so rather than describe its location, I got up to show her where it is. The long cord was tangled in my chair wheels, so when I backed my chair up, it pulled the phone off of the desk, making it land face down onto a slightly gritty laminate tile floor.
I found a screen from a place in Germany. They say that they get their parts directly from Asus. Both of those statements should make you expect that it won't be cheap, and indeed it is not: €80. That's within a few dollars of what Asus Canada was wanting to charge me.
I would like to clear one thing to you dear,
ZE551KL & ZD551KL have different screens.
ZE551KL has 401PPI but ZD551KL have 403PPI.
my working twrp for ZE551KL does not work with ZD551KL due to this issue ( same twrp with full working touch for ze551kl does not work with zd551kl touch)
decide yourself.
for confirmation you may read my twrp 2.8.6.0/2.8.7.0 thread.
rajlko said:
I would like to clear one thing to you dear,
ZE551KL & ZD551KL have different screens.
ZE551KL has 401PPI but ZD551KL have 403PPI.
my working twrp for ZE551KL does not work with ZD551KL due to this issue ( same twrp with full working touch for ze551kl does not work with zd551kl touch)
decide yourself.
for confirmation you may read my twrp 2.8.6.0/2.8.7.0 thread.
Click to expand...
Click to collapse
Do you have any thoughts as to why the Selfie LCD (even direct from Asus) has "ZD551KL/ZE551KL" written on it, if that's the case? Just curious.
In the same boat
I dropped mine on New Year's eve
I searched on Aliexpress (tinyurlDOTcom/njtjav2) and found a replacement digitizer for around $35 (free shipping) which is not that expensive.
I'm from Europe btw.
Tomorrow I plan to go to my local Asus representative to see if they can replace it for around the same price, if not Aliexpress it is.
psi_star_psi said:
Do you have any thoughts as to why the Selfie LCD (even direct from Asus) has "ZD551KL/ZE551KL" written on it, if that's the case? Just curious.
Click to expand...
Click to collapse
if this is the case then I am not sure about it.
DV8_MKD said:
I dropped mine on New Year's eve
I searched on Aliexpress (tinyurlDOTcom/njtjav2) and found a replacement digitizer for around $35 (free shipping) which is not that expensive.
I'm from Europe btw.
Tomorrow I plan to go to my local Asus representative to see if they can replace it for around the same price, if not Aliexpress it is.
Click to expand...
Click to collapse
Just be really careful. All of the results that were in your link are screens for the Selfie (look at the top of the screen, and see how it differs from the Zenfone 2 Laser ZE551KL). The speaker and camera holes are in completely different spots.
psi_star_psi said:
Just be really careful. All of the results that were in your link are screens for the Selfie (look at the top of the screen, and see how it differs from the Zenfone 2 Laser ZE551KL). The speaker and camera holes are in completely different spots.
Click to expand...
Click to collapse
Thanks for this.
I went to the official Asus representative today and they offered original replacement screen for around €50 with warranty which is a no brainer for me.
I'll wait about a month which would have been the same if I went the Aliexpress route (if they had a screen for my model that is).
To be honest I was surprised that it was that cheap. I guess competition is a good thing
psi_star_psi said:
Just be really careful. All of the results that were in your link are screens for the Selfie (look at the top of the screen, and see how it differs from the Zenfone 2 Laser ZE551KL). The speaker and camera holes are in completely different spots.
Click to expand...
Click to collapse
Did you buy the phone using a credit card?
Many credit cards have accidental damage insurance for the first 90 days of purchase.
Usually you have to file a claim and get the work approved so it takes time, but they pay for it once you do all the paperwork stuff.
I checked Aliexpress today and found something that appears to be the right one, at least on the surface: http://www.aliexpress.com/item/Orig...tizer-Assembly-Free-Shipping/32620432352.html I still need to call Asus to find out what it will cost in USD for me to get them to fix it.
wjptam said:
Did you buy the phone using a credit card?
Many credit cards have accidental damage insurance for the first 90 days of purchase.
Usually you have to file a claim and get the work approved so it takes time, but they pay for it once you do all the paperwork stuff.
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I want you to know how nearly-completely-psychotically thankful I am for your post. I called by bank earlier to ask about what kind of purchase protection I had, and the answer was disappointing, but after you made your post, I looked up information for my bank, and it suggested that I should indeed have 90 days of accidental damage insurance.
I called them, filled out the form, and received the cheque a few days ago. THANK YOU SO MUCH!
78c10 said:
I checked Aliexpress today and found something that appears to be the right one, at least on the surface: http://www.aliexpress.com/item/Orig...tizer-Assembly-Free-Shipping/32620432352.html I still need to call Asus to find out what it will cost in USD for me to get them to fix it.
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Awesome! Thank you very much!