Heating Issues - Zenfone 2 Laser Q&A, Help & Troubleshooting

I recently got the zenfone 2 laser ze551kl about a week ago. Since the first day that I've used it, I noticed that the back of the phone, gets a bit hot pretty quick (like in 5 minutes), whenever i use it to play some light and casual games or browse the internet. It's gets hot around the camera area. I would think that the phone would heat up in half an hour or something like that. Is it normal for this phone to heat up like this?

I would say that is rather uncommon as mine only heats up when playing games like Hearthstone. Otherwise even when browsing the web it stays cool. Could you use CPU-Z to get the thermal readings?

I'm the same user as the one up top. my bad. forgot my password and the site is acting strange, so im on a different account. I don't know how to add my screenshots to this post, of the thermal readings that I've done. I can tell you that on standby mode, the temperature of the battery is around 28 degrees celsius, while my sensors are picking up 36 degrees celsius. After 5 minutes of web-browsing, temperature of the battery is around 33 degrees celsius, while my sensors are picking up 40 degrees celsius. I mean, I don't think that is much to conclude if my battery is defected or not, but i think the amount of increase in the temperature in 5 minutes is a bit odd to me. Sorry for not replying sooner. I have to study for exams and all that, so I'm a bit occupied these days.
---------- Post added at 08:27 PM ---------- Previous post was at 08:22 PM ----------
Also, to anyone who has this phone, what temperature do you get and how long does it take you to reach to that temperature?

iloverice588 said:
I'm the same user as the one up top. my bad. forgot my password and the site is acting strange, so im on a different account. I don't know how to add my screenshots to this post, of the thermal readings that I've done. I can tell you that on standby mode, the temperature of the battery is around 28 degrees celsius, while my sensors are picking up 36 degrees celsius. After 5 minutes of web-browsing, temperature of the battery is around 33 degrees celsius, while my sensors are picking up 40 degrees celsius. I mean, I don't think that is much to conclude if my battery is defected or not, but i think the amount of increase in the temperature in 5 minutes is a bit odd to me. Sorry for not replying sooner. I have to study for exams and all that, so I'm a bit occupied these days.
---------- Post added at 08:27 PM ---------- Previous post was at 08:22 PM ----------
Also, to anyone who has this phone, what temperature do you get and how long does it take you to reach to that temperature?
Click to expand...
Click to collapse
Well my phone seems to be running about 8-10 degrees cooler than yours at all points in time across all sensors. Is it in any sort of case?

Related

what's your average on time for your screen on a full battery charge?

Just trying to get a feel for what's normal
5.5h it varies but that's an average.
9hrs. (I don't play much in the way of games)
Sent from my Nexus 10 using Tapatalk HD
tcb4 said:
5.5h it varies but that's an average.
Click to expand...
Click to collapse
On what brightness?
Only went thru' 3 battery cycles here, after the initial one i got 9h30 screen on time each time, i don't play games either.
8-9 hours for me. little to no gaming
Could you guys past your screen brightness that you normally user also... That has a lot to do with battery life. I , for instance, have my brightness at about 40% at any given time.
My personal best was 10.5 hours of screen time on a 48 hour battery cycle. No gaming, just web surfing, streaming google music occasionally. This was mostly reading comics on comicwrack.
Edit: lowest brightness possible as I read in the dark.
duarian said:
My personal best was 10.5 hours of screen time on a 48 hour battery cycle. No gaming, just web surfing, streaming google music occasionally. This was mostly reading comics on comicwrack.
Edit: lowest brightness possible as I read in the dark.
Click to expand...
Click to collapse
I really like to know how u guys get that on screen time 10 hours ?
The most I can get is ,maybe 5-6.
Something is not right here. Either people reading screen time wrong or something....
---------- Post added at 07:25 PM ---------- Previous post was at 07:23 PM ----------
WackyClash said:
On what brightness?
Click to expand...
Click to collapse
I get the same at 40% brightness.
I don't believe 9-10hours.
I wana see proof of that
Around 6 hours of heavy use.
Sent from my Nexus 10 using xda premium
Is battery life improvable through a software update? Kind if off topic ..
johnyguy said:
I really like to know how u guys get that on screen time 10 hours ?
The most I can get is ,maybe 5-6.
Something is not right here. Either people reading screen time wrong or something....
---------- Post added at 07:25 PM ---------- Previous post was at 07:23 PM ----------
I get the same at 40% brightness.
I don't believe 9-10hours.
I wana see proof of that
Click to expand...
Click to collapse
I've gotten 7-9 hours every time on a mix of auto brightness and manual set around 15%.
Anything higher than 25% is uncomfortable for me unless I'm outside or something.
This is primarily web browsing and such. Videos drain a bit faster and games much much faster.
There's plenty of proof in the various posts about battery life.
I would say about 4h. I'm in a really critical position..
Between 6 and 8 hours here depending on what I do with it. Brightness set to lowest setting mostly, Google Now turned off and WiFi set to off during sleep.
I get from 7-9 hours consistently with wifi off when screen is off and watching shows, browsing xda, Internet, pulse, reddit and occasional gaming for about 10-20 minutes. I once got about 10 hours but that was when mainly reading lecture notes and making my own notes via pen and paper. My brightness is about 15-20 or if it's sunny then around 40%.
Certain apps have a tendency to keep your tablet or even phone awake. You could download 'betterbatterystats' which is on xda somewhere for free and judge what is keeping it up by looking at 'partial wakelocks' or if you are rooted, 'alarms' (what awakes your tablet up when it should be sleeping). Typical culprits for me are Google Now and Maps and for some reason, The Economist app. If you turn off Location Reporting, that can help battery alot, but if you need it on, make sure that the apps which need it aren't unnecessarily waking up your tablet.
No way should you be getting any less than 5-6 really, even if using it at max capacity. I watched around 2 films and a couple of episodes of shows for a max on screen time of about 5-6 hours before and probably still had 30% left.
Sent from my HTC One X using xda premium

LG G2 android system usage?

I've noticed that even when I usey phone a lot of the day with screen on that my G2 is the first phone that the android system always uses more battery than the screen and I do not understand that. Every other phone I have had in the past(and it has been a lot because I'm a Verizon rep) my display takes much more battery. I notice that there is a ton of LG's crap running under android system, is that why I'm not seeing the battery life I would expect out of a 3000mah phone. I'm getting about 17-18hrs out of it. Which is good. But it's not Great! Any insight would be cool.
Sent from my VS980 4G using XDA Premium 4 mobile app
Something that falls under the Android System category can trigger and go rogue, causing idle drain to be way higher than it should be. Its happened to me 3 times in two weeks, and a reboot cleared it up each time. I'm not certain as to the culprit as it wasn't obvious in BBS.
Sent from my LG G2 via Tapatalk
Restarts, root, reflash, nothing has helped so far. I've gone as far as disabling everything I can that is lg and the system still uses more.
Sent from my VS980 4G using XDA Premium 4 mobile app
Android system on mine always on top
But, get easily 6hours screen time? how much screen time you got?
Android system always top i think because this device have GRAM
Make screen usage is very little, thats why.
If this device doesn't have GRAM maybe screen always on top but with worst battery life
meld said:
Android system always top i think because this device have GRAM
Make screen usage is very little, thats why.
If this device doesn't have GRAM maybe screen always on top but with worst battery life
Click to expand...
Click to collapse
No that is not why, the "GRAM" as you call it is simply a tiny amount of memory that is dedicated to storing a screenshot on what is on the screen and will shut down the GPU if a static image is on screen for more than 10 or 15 seconds. It has nothing to do with the screen drawing power.
Android System covers a ton of things on the phone, you need a better app that looks into individual processes to see which part is actually causing the excessive drain.
Hmm, im not sure but before own G2 i own G Pro.
Screen usage on G Pro always on top, android system is nowhere near. But battery life G2 is much better even android system always on top.
Sent from my LG-D802 using xda app-developers app
If you go to the Task Manager app hit menu then settings and go to stop services you can check apps to keep them from running in the background, awesome feature.
Edit:
Ever since I stopped the facebook app, the stock email app, google play music, music,and youtube my battery is a lot better, was really good to begin with, but with these stopped, even better.
Disable wifi
winklethemoose said:
Restarts, root, reflash, nothing has helped so far. I've gone as far as disabling everything I can that is lg and the system still uses more.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've been having real battery problems on my G2 as well - I found threads online attributing battery problems to the latest version of Google Play Services which can also raise the system usage. Turning off Wifi Location at the device level fixed the battery drain for me - it sucks to have to turn it off but it's clear that my battery drops like a truck with it on, is totally fine with it off.
Can anyone confim that this is normal? i have an LG g2 with 3000mah and i loose 1% of battery every MINUTE while playing games, so 10 minutes of modern combat 4 or plats vs zombies is around 10 % (strange because the graphics complexity is very different) , 60-70% brightness, sound half way or headphones. Some people are speaking about "5h of screen time easily" while i get 2-3h ... some site even says " When we had kept the WiFi and 3G network on for a whole day, had surfed for around 3 hours, played games for about 1 hour, watched videos for around 1.5 hours and had talked for 2 hours we were able to get back up for 1.5 days. "
ginold said:
Can anyone confim that this is normal? i have an LG g2 with 3000mah and i loose 1% of battery every MINUTE while playing games, so 10 minutes of modern combat 4 or plats vs zombies is around 10 % (strange because the graphics complexity is very different) , 60-70% brightness, sound half way or headphones. Some people are speaking about "5h of screen time easily" while i get 2-3h ... some site even says " When we had kept the WiFi and 3G network on for a whole day, had surfed for around 3 hours, played games for about 1 hour, watched videos for around 1.5 hours and had talked for 2 hours we were able to get back up for 1.5 days. "
Click to expand...
Click to collapse
Normal, depending what game you play.
MC4 and PVZ is heavy games. If you play simple game like cartoon war you will see the result is different.
Never ever heard smartphone can play MC4 straight in 5 hours
well, mc 4 and pvz are both very different and i would dare saying mc4 is much more demanding in gpu and cpu, but whatever game i play its always the same. And i will surprise you - i found someone on this forum saying he actually played pvs for 5h ...that would be impossibru on my phone.
---------- Post added at 10:22 AM ---------- Previous post was at 10:17 AM ----------
in addition i find it strange, that even though the battery is draining at rate of 10% per 10 minutes in average, after all in battery use menu it says the game has consumed only 2-4% of all with android system and media server on top as usual. Maybe the game isnt that battery draining but something else turns on while playing and eats the battery...
---------- Post added at 10:41 AM ---------- Previous post was at 10:22 AM ----------
1 30h of screen on time, 30 % left. And i swear i havent been playing for more than 40-50 min...
ginold said:
well, mc 4 and pvz are both very different and i would dare saying mc4 is much more demanding in gpu and cpu, but whatever game i play its always the same. And i will surprise you - i found someone on this forum saying he actually played pvs for 5h ...that would be impossibru on my phone.
---------- Post added at 10:22 AM ---------- Previous post was at 10:17 AM ----------
in addition i find it strange, that even though the battery is draining at rate of 10% per 10 minutes in average, after all in battery use menu it says the game has consumed only 2-4% of all with android system and media server on top as usual. Maybe the game isnt that battery draining but something else turns on while playing and eats the battery...
---------- Post added at 10:41 AM ---------- Previous post was at 10:22 AM ----------
1 30h of screen on time, 30 % left. And i swear i havent been playing for more than 40-50 min...
Click to expand...
Click to collapse
wrong wrong wrong wrong. it does not matter what output the user has on the screen. what matters is the optimization in the code. MC4 can be super optimized while PVZ can be made in paint and you will have the same battery usage. And 1% while playing games, no matter what game it is, it is OK in terms of usage.

How hot is your galaxy S7 edge

Hi
So I bought my GS7E a week ago .. I started to notice that it heats so much when I use it
I just don't know if this is the normal heat for it or not so I wanted to know from your experience
so at normal base when I'm not using it it stays at 34-35C
When I use it for whatsapp, facebook an normal light use it goes up to 37C
when I charge it it goes up to 40C
and sometimes when it's in the car on in my pocket and nothing is running in the background it can go to 40C too
that makes it annoying to receive calls or to hold it and put it next on my ear
are these temperatures OK? or is there is something with my device ... what are your numbers
Oh that seems in my opinion to be too hot, Mine is in Idle at 28°-29°, when i Use it (WhatsApp, Facebook... etc.) at 30°-32° and when i Charge it it is around 33°-35°
According to AIDA64, my phone is currently at 42c whilst charging from flat.
It's certainly warm, but at one point I saw it hit 50c when charging and using the phone at the same time.
what is the temperature when using normally not whilst charging ?
what is version is your CPU ?
I have the Exynos Version
It ranges from 33-37C
I have the Exynos S7 Edge. Mine at normal temperature ranges between 25 and 28 degrees, but can go as low as 22 degrees if not used for a bit (I have Greenify set to close all non-essential apps on sleep). If I'm doing some basic activities like texting, taking a few snaps on the camera or browsing simple web pages, it will go up to between 29 and 33 degrees. If I use it for gaming, depending on the graphics, it will go up to between 34 and 38 degrees. I've never seen it hit 40 degrees, although I reckon if I pushed it with numerous benchmarks or an hour of playing Real Racing 3 it probably would.
Temperature wise, this thing is fantastic, the best phone I've ever owned. Under ten minutes on Minecraft on my old Note 3 and it would be uncomfortable to hold. I've never had that with the S7 Edge, although I can't speak for the Snapdragon variant, which I've heard doesn't handle temperature as well.
Previous discussion:
http://forum.xda-developers.com/s7-edge/help/33-42c-normal-temp-defective-t3345293
Thank you very much for this detailed reply
thank you

LG G6 Temperature

Good morning,
I want to ask about your devices' temperature.
I attach a screenshot of my device's temperature in idle state, light usage.
Every sensors are around 35 degrees Celcius, battery is around 32 degree Celcius.
On surfing Facebook, Instagram, Youtube...etc it can rise to above 60 degrees & battery rises to ~37.5 degree Celcius.
The device is warm, sometimes hot (but not hot to touch) around the area of fingerprint scanner.
Is it normal? Do you experience the same?
My device is a Korean version.
thetrangdam said:
Good morning,
I want to ask about your devices' temperature.
I attach a screenshot of my device's temperature in idle state, light usage.
Every sensors are around 35 degrees Celcius, battery is around 32 degree Celcius.
On surfing Facebook, Instagram, Youtube...etc it can rise to above 60 degrees & battery rises to ~37.5 degree Celcius.
The device is warm, sometimes hot (but not hot to touch) around the area of fingerprint scanner.
Is it normal? Do you experience the same?
My device is a Korean version.
Click to expand...
Click to collapse
Yes. Actually experiencing the same. This is also a Korean version.
It is not too crazy hot. But I think it does get warm a little to fast for my taste.
thetrangdam said:
Good morning,
I want to ask about your devices' temperature.
I attach a screenshot of my device's temperature in idle state, light usage.
Every sensors are around 35 degrees Celcius, battery is around 32 degree Celcius.
On surfing Facebook, Instagram, Youtube...etc it can rise to above 60 degrees & battery rises to ~37.5 degree Celcius.
The device is warm, sometimes hot (but not hot to touch) around the area of fingerprint scanner.
Is it normal? Do you experience the same?
My device is a Korean version.
Click to expand...
Click to collapse
Yes, mine branded H870 suffering of extreme overheating issue. I have to turn off the device to let it to cool itself!
Your device has some kind of carrier's brand??
I have also other disappointing issues!
thetrangdam said:
Good morning,
I want to ask about your devices' temperature.
I attach a screenshot of my device's temperature in idle state, light usage.
Every sensors are around 35 degrees Celcius, battery is around 32 degree Celcius.
On surfing Facebook, Instagram, Youtube...etc it can rise to above 60 degrees & battery rises to ~37.5 degree Celcius.
The device is warm, sometimes hot (but not hot to touch) around the area of fingerprint scanner.
Is it normal? Do you experience the same?
My device is a Korean version.
Click to expand...
Click to collapse
this is very normal...
suhridkhan said:
this is very normal...
Click to expand...
Click to collapse
the same issue for me! can't be normal for a top level smartphone :/
I have the T-Mobile variant and it gets warm. But never to hot to touch. The only time it ever gets close to that is when charging in the car. I use the Anker QC 3.0 car charger so I assume that's why it gets warm. Plus the sunlight.
I've had a few glass phones and I've noticed they feel warmer than normal and I can only blame it on the natural heat dispersion that glass has. Whenever glass is warm at all it always feels way hotter than what it is. With the cooling system in place that is why you feel more heat around the fingerprint scanner and on the side of the phone it's just doing its job
Also if you are using a case and you take it off and it's super hot/you feel the heat through the case it's probably because of the case trapping heat in the phone. I almost always charge my phone caseless or with my fan blowing on it since the phone is designed and tested without cases.
Try closing all apps while it charges maybe try a new case? Turn down your brightness or something. If nothing works maybe try a warranty replacement. It's possible your cooling pipe is defective
Snapdragon phones have run too hot for a while now, this one is no exception. It's always warm or hot to the touch, even when it's idle lol.
biffwitch said:
Snapdragon phones have run too hot for a while now, this one is no exception. It's always warm or hot to the touch, even when it's idle lol.
Click to expand...
Click to collapse
If it's warm while Idling you have an issue with the phone
Mine too..h870ds..not hot but warms..only doing light activities..surfing web,insta,twttr..is there anything to worry about?the warm feeling arise at the fingerprint scanner and camera part..
Those who are having hot G6 Try wiping Cache in settings-storage and do reboot.
If not Format the entire phone and install apps from playstore NOT from backup you have made
---------- Post added at 11:34 AM ---------- Previous post was at 11:31 AM ----------
Those who are having hot G6 Try wiping Cache in settings-storage and do reboot.
If not Format the entire phone and install apps from playstore NOT from backup you have made
Phone Speaker gets hot when full volume
The only time my phone gets hot is when I listen to music on phone speaker with full volume, for some time. The speaker area gets hot.
Other than that with web browsing, Youtube etc not even warm to touch. (Also I have a case on, if it affects anything)
jadajoo12 said:
The only time my phone gets hot is when I listen to music on phone speaker with full volume, for some time. The speaker area gets hot.
Other than that with web browsing, Youtube etc not even warm to touch. (Also I have a case on, if it affects anything)
Click to expand...
Click to collapse
The speaker will warm up but that's because it maxes out at 4w which is insane for a phone speaker other than that ive played 3d intensive apps and my phone doesnt get above 38-44 degrees Celsius. Love this phone
My phone does never get warm :/
ben cherian said:
Those who are having hot G6 Try wiping Cache in settings-storage and do reboot.
If not Format the entire phone and install apps from playstore NOT from backup you have made
---------- Post added at 11:34 AM ---------- Previous post was at 11:31 AM ----------
Those who are having hot G6 Try wiping Cache in settings-storage and do reboot.
If not Format the entire phone and install apps from playstore NOT from backup you have made
Click to expand...
Click to collapse
Same issue
If you are still having issues with a warm / hot phone, I'm curious what OS / flavor are you running ? I haven't tried a custom rom yet, I'm still on stock and it takes a lot to get my phone hot.. it's even stuck inside an otterbox which can't help with the heat being cased in plastic lol.
--edit, I ask because I want to move to a custom rom but don't plan on it if it's going to make the phone hot idle !
Always cold.. Even during this hot summer it didn't get above 37....View attachment 4319732
Powered by LG G6
devaa01 said:
Always cold.. Even during this hot summer it didn't get above 37....View attachment 4319732
Powered by LG G6
Click to expand...
Click to collapse
I'm really curious to know, when everyone complaining about warming and heating up u say it barely heats even in summer.
Please let meknow, outta curiosity, i wanna know.
Which country do you live in and by meaning hot summer, how much is the temperature during summer and where do you use your phone like, Air-conditioned environment or under a fan, or just using the phone under the mentioned environment without any ventilation. It'd be more helpful for me to further raise a concern with LG if mine is misbehaving!

Overheating problem on one plus 5 ?

So, I noticed that When gaming (especialy with game offering 60 Fps mode) the phone will freeze and then goes into reboot even when played on cold room
from CPU temp apps, it seems when the temperature hit 40 centigrade. the phone shut down
Anyone else have this kind of problem ?
is bellow 40 centigrade is the safe limit for this phone ?
for all its awesome spec it kind restrictive for use gaming
This is by far the coolest device I've ever owned, no heat no matter what I throw at it. What does your setup look like? (ROM, kernel, etc.)
Its basicly stock one. since I just got it 2-3 days ago
Im testing it to run some CPU intensive games (60fps)
when the temperature reach 40 centigrade. it shut down
on normal usage it is quite cold.
but it seems the thermal threshold were quite low, my old HTC might also throttled down at 40 centrigade
but it dont shut down until 50 or 51 centrigade.
1+ 5 dont thorrtled but instead goes straight into shutdown
my country ambient temperature were quite high due to located near equator (30 centigrade avg, with 35 centrigade being common on daylight)
so without air conditioned room, I found it can become overheated - rather quickly
only had overheat problems using camera related chat apps (kik) and in 110 Fahrenheit degrees in CA USA
humustz said:
Its basicly stock one. since I just got it 2-3 days ago
Im testing it to run some CPU intensive games (60fps)
when the temperature reach 40 centigrade. it shut down
on normal usage it is quite cold.
but it seems the thermal threshold were quite low, my old HTC might also throttled down at 40 centrigade
but it dont shut down until 50 or 51 centrigade.
1+ 5 dont thorrtled but instead goes straight into shutdown
my country ambient temperature were quite high due to located near equator (30 centigrade avg, with 35 centrigade being common on daylight)
so without air conditioned room, I found it can become overheated - rather quickly
Click to expand...
Click to collapse
Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.
rickysidhu_ said:
Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.
Click to expand...
Click to collapse
I agree with the RMA solution, something isn't right because I can do anything on this phone and it never gets hot. Even when it's 99 degrees Fahrenheit with 70% humidity here in Ohio.
I've done some seriously intensive gaming and crap on this phone, and I cannot get it to overheat.
The snapdragon 835 is the coolest phone processor, you don't have any overheating issue, it must be something else. When you say 49° are you talking about the cpu, battery, skin temp?
Naprzod said:
The snapdragon 835 is the coolest phone processor, you don't have any overheating issue, it must be something else. When you say 49° are you talking about the cpu, battery, skin temp?
Click to expand...
Click to collapse
CPU temp record its 40 centrigade when device shut down
both battery and CPU were at similiar temperature (+- 2 degree)
rickysidhu_ said:
Might be a bit of an extreme solution but try doing a factory reset and see if that helps. If not, contact OnePlus support and see if you can get an RMA started. I say that because my device stays cool even on the hottest days of where I am.
Click to expand...
Click to collapse
Ill try both, maybe the unit I got somewhat defective
humustz said:
CPU temp record its 40 centrigade when device shut down
both battery and CPU were at similiar temperature (+- 2 degree)
Ill try both, maybe the unit I got somewhat defective
Click to expand...
Click to collapse
Cpu at 40° while gaming is really low, some phones hit 85°, of course they will throttle after that.
Naprzod said:
Cpu at 40° while gaming is really low, some phones hit 85°, of course they will throttle after that.
Click to expand...
Click to collapse
yeah. Thats why when the phone shut down after reach 40 centigrade.
its confusing since the thermal threshold should not be that low
same problem here
freez then reboot in heavy games
temperature around 40-50
factory reset doesnt help

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