Frost issue? - Nexus 6P Q&A, Help & Troubleshooting

Those that have the frost color, is it normal for screen not being flat on the sides, crystal bezel to have 2 minor scratches, sim card tray not 100% flat with the rest of the bezel, lower back panel not flat with rest of the body? Second frost I receive and pretty much same "issue", especially the scratch at the bottom where you plug the charging cable.

anglerstock said:
Those that have the frost color, is it normal for screen not being flat on the sides, crystal bezel to have 2 minor scratches, sim card tray not 100% flat with the rest of the bezel, lower back panel not flat with rest of the body? Second frost I receive and pretty much same "issue", especially the scratch at the bottom where you plug the charging cable.
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Not normal, I have none of these issues. Though I'm not convinced this isn't a troll.
Sent from my Nexus 6P using Tapatalk

Slacker101 said:
Not normal, I have none of these issues. Though I'm not convinced this isn't a troll.
Sent from my Nexus 6P using Tapatalk
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Do you just go around and use word troll without any reason??? I have exchanged 2 frost devices same issues. Do you own the frost? The aluminum I had was fine but you could notice that the crystal bezel on the aluminum was made of different matetial, while on the frost the crystal part of the bezel seems different and more prone to scratches. Anyways both frosts I received they had scratches around the charge area and also when I put scrren flat on the desk the phone moves because of sides not being even. Hopefully third replacement coming tomorrow is perfrct because I am really liking the frost color.

anglerstock said:
Do you just go around and use word troll without any reason??? I have exchanged 2 frost devices same issues. Do you own the frost? The aluminum I had was fine but you could notice that the crystal bezel on the aluminum was made of different matetial, while on the frost the crystal part of the bezel seems different and more prone to scratches. Anyways both frosts I received they had scratches around the charge area and also when I put scrren flat on the desk the phone moves because of sides not being even. Hopefully third replacement coming tomorrow is perfrct because I am really liking the frost color.
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No I'm just skeptical that someone would think that's the norm. I'm sending this from my 128GB Frost. I've had it since late October. I live right near one of Google's major warehouses so the shipping took a day. Mine is 100% even, doesn't move, no scratches. I love the color. A couple people reported theirs not laying flat in other colors as well. Just bad luck I'm afraid.
Sent from my Nexus 6P using Tapatalk

anglerstock said:
Those that have the frost color, is it normal for screen not being flat on the sides, crystal bezel to have 2 minor scratches, sim card tray not 100% flat with the rest of the bezel, lower back panel not flat with rest of the body? Second frost I receive and pretty much same "issue", especially the scratch at the bottom where you plug the charging cable.
Click to expand...
Click to collapse
No such issues on my Frost.

Slacker101 said:
No I'm just skeptical that someone would think that's the norm. I'm sending this from my 128GB Frost. I've had it since late October. I live right near one of Google's major warehouses so the shipping took a day. Mine is 100% even, doesn't move, no scratches. I love the color. A couple people reported theirs not laying flat in other colors as well. Just bad luck I'm afraid.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yeah I guess bad luck. I live nearby too. Mine is 64GB. Love the color. Probably a bad batch or something. Thanks for the feedback.

Mine is fine as well
Sent from a 128th Legion Stormtrooper 6P

My frost 128 GB doesn't suffer from any of those issues, bad luck mate.
Sent from my Nexus 6P using Tapatalk

Related

G2 changing color

Hi. So noticed my g2 is changing color. I'm talking about the rubber part of the phone. Its starting to look like a green(ish) color. Anyone experiencing this? Any suggestion how to fix this (if I still can)? Or how to avoid further discoloration. Thanks.
Sent from my T-Mobile G2 using XDA App
pics?
....................
Put on a case on maybe.
Sent from my HTC Vision using Tapatalk
Same thing is happening to mine. :-(
I started a thread about it a while back. A few other people are getting the same thing.
Sent from my T-Mobile G2 using XDA App
Interesting. When I first picked up this phone, I immediately thought yellowish discoloration might occur on the rubber. Unfortunately it appears my suspicions were correct. Maybe we should be wiping our devices down with isopropyl or something daily to remove oils from our nasty hands. I don't know.
I am starting to get discoloration as well. Mine is starting to turn brownish around all of the edges. I have tried everything to remove the color but to no avail. Anyone?
If you are referring to inside, beside the keyboard I suggest looking under the screen where it matches up with the discoloration. There are two rubber pads that rest on it and cause the discoloration
Sent from my HTC Vision using Gingerbread
No my color is on the edge of the device. You can notice it the most when looking at the front of the device along the bottom rim.
the discoloration marks next to the keypad seems to at the same place the rubber pads under the screen contact..
Yep, no pics but I have same thing. The minute I bought it I put a hard case thats blue/black gradient and looks quite nice... But when I take it off to open the battery door I see that around the USB port and volume buttons it's a nasty dark shade compared to the nice pretty gray.
Has anyone had luck removing the coloration?
I was at it for a good 30 minutes with rubbing alcohol and had no success. I decided to replace my full body coverage zagg shield with a maximum coverage one... And I noticed when I took of the old shield it had a yellowish tint to it, it was completely clear when I put it on. I think it's a result of dirty hands on it so the gray back of the phone changing color was bound to happen, I mean it could pretty much happen to anything...
But for what it's worth, the zagg invisible shield had protected my phone from discoloration completely, except of course where it didn't cover...
I think this is what OP is talking about. I've had a case on my phone for a while, and the volume notch was uncovered. Also tried rubbing alcohol to remove without any luck.
You've all scared me now.... Anyway I could prevent this
MacaronyMax said:
You've all scared me now.... Anyway I could prevent this
Click to expand...
Click to collapse
The max coverage zagg shield
Even though I don't see it, but when I compare another G2 to mines, I can see mines and the fact that it has changed colors. There is a flaw with this, just like when the White MacBooks first came out, they started turnning yellow within the first month.
Has anyone tried taking a magic eraser to it to see if the discoloration comes off? Worked on the MacBooks...
i'm experiencing this as well, mates. mine is turning blue around the trackpad, like a blue ink.
is there any solution for this?
Had a ZAGG from day 1. Or maybe day 3.?
http://www.zagg.com/invisibleshield...es-screen-protectors-covers-skins-shields.php
Qty Description Replacement Status Unit Price Subtotal Refund Authorization
1 HTC T-Mobile Google G2 (Maximum) $24.99 $24.99 Not eligible
Order Totals
Subtotal: $24.99
Mine still looks like new. And it seems I have been using the G2 more than my pc.
chevy383surfing
I don't mind discoloration as long as the plastic/rubber doesn't get brittle and come apart

weird scuff or something under glass?

I've noticed 4 distinct 'scuffs' or 'stains' that appear to be under my glass. I don't know how else to describe them. I didn't notice them when I first got the phone, but you can only see them at a good angle where there's no glare, so the may have always been there. Now I can't *not* notice them. I'll try to post a picture tonight, it's a bit hard to photograph. I think if someone has it they would know what I'm talking about...
Does it kind of look like a gel substance underneath the glass?
Sent from my Inspire 4G using XDA App
Hmmm maybe.. if I took a micro-drop of gel or glue and pressed it.... i'll try to post a pic later tonight.
its the oleophobic coating peeling off i think
Okay here are two pics of two of these things. I have four of them. I scratch and rub them and nothing, as if they are just beneath the surface...
From what I'm seeing it just looks like a scuff or scratch. I had a palm pixie before and it had the same markings on it.. Idk what it is.
Sent from my Inspire 4G using XDA App
I had something similar on my previous Nexus S. I think it's made from steam settling under glass.
I am on my second handset (Sprint) San Antonio, TX and both have had screen issues... I did notice something quite similar to your issue on my current handset but mine resides closer to the ear piece and camera... besides that I'm also experiencing the keyboard ghosting issue very visible when I open my notification menu.... I'm kinda hesitant to get a replacement since thus far my screens issues have only doubled ...
Neverland ranch
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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He is correct, mine is doing the same thing. Look at it this way, at least the top of your screen isn't separating, mine flexes'and'goes up and down under minimal pressure and makes all kinds of noise, its weird.
Sent from my Xoom using XDA App
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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I think this seems to be the most likely scenario from my google research and comparison of other pics. Ugh. Hopefully it won't get worse. What's the replacement/repair policy? Call Samsung or take it to Best Buy ? It's been over 30 days.
Definitely not scuff marks, I keep the thing in a sock and treat it like gold.
I am currently on hold waiting for a rep at Samsung.....it has been 1 hour and 45 minutes and I have not talked to anyone... so if calling Samsung is what you opt to do ... get yourself a samwich and a six pack before hand!!
So I finally got through to a rep.... and they said...
JK... I gave up after 5 hour hold.(seriously) ...and decided the issue was minimal at this point
Neverland ranch
I have similar problems, except it'll only show if I breath moist air on to it. If you cover it up with a decent screen protector, it should go away unless the mark is really deep.

Which color to choose for nexus 6P?

Guys I'm really confused between GRAPHITE AND ALUMINUM. I love both the colors but ive heard some people saying that on graphite its much easier to see the scratches and fingerprints all over it. In aluminum people say it'll hide the scratches and fingerprints...... But then the chamfered edges on aluminum is shiny similar to what iPhone 5 series had and after sometime those edges start to look ugly and scratches can be seen easily on those edges, as I have already used iPhone 5 white variant.
Now I'm all confused whether which color should i choose...
What you guys think, pls share your opinions and mention the reasons as well.
get graphite.
Sent from my Nexus 6P using Tapatalk
Aluminum is my least favorite in picture but super sexy in person.
I got the Aluminum, looks the best. Black shows fingerprints and is an old look, everyone has had a black phone before.
But what about the edges in silver variant which might turn ugly due to scratches after some use?
Pick the color you really want and don't worry about it. You are better off spending time worrying about the phone bending than having scratches.
Dispata said:
Pick the color you really want and don't worry about it. You are better off spending time worrying about the phone bending than having scratches.
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Click to collapse
Now there's this bending issue as well?
DP stark said:
But what about the edges in silver variant which might turn ugly due to scratches after some use?
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Click to collapse
I am waiting to have the Silver version delivered... I think that it's a matter of whether you would like to see the rear "visor" or not. If it's a feature you like, get the alu, otherwise the black one tends to hide it, but makes the phone a bit less unique.
Owning a black HTC One M7, its anodized aluminum surface has now small chips and scratches which are very visible due to the color contrast with the body. By the way, the chamfered edges look like they are the element least prone to scratches
If you want premium go for gold
I have that one and damn this thing feels looks premium also that black visor on gold looks dope!
Cheers ?
Sent from my Purified NexusixP
If someone helped you don't just say thanks hit the thanks button
I got graphite because who doesn't want a jet black phone?
Graphite here. Using a case anyway, rhino bumper. Not a single scratch, bending is an issue if you sit on your phone or charge it to the point it's going to explode.
Colour choice is 6 of one and half a dozen of the other, its soley down to the end user.
Do you see fingerprints on its back on daily basis? Does it look oily? How often do you have to rub the back to make it look clean?
dladz said:
Graphite here. Using a case anyway, rhino bumper. Not a single scratch, bending is an issue if you sit on your phone or charge it to the point it's going to explode.
Colour choice is 6 of one and half a dozen of the other, its soley down to the end user.
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Click to collapse
So just by overcharging there are chances of it getting bent?
DP stark said:
So just by overcharging there are chances of it getting bent?
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Click to collapse
Batteries swell when they're overcharged. I've seen a mechanics diagnostic kit actually break the device, the device split almost in half as the battery had more than tripled in size.
I know it's not supposed to happen but believe me it can.
This is an iPhone
You should the need titanium orange color.
Is there any way to change the back from Silver to graphite just like how we did on Google Nexus 6 ?
Sent from my Nexus 6P using Tapatalk
sam razzy said:
Is there any way to change the back from Silver to graphite just like how we did on Google Nexus 6 ?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Use a skin
Cheers ?
Sent from my Purified NexusixP
If someone helped you don't just say thanks hit the thanks button
Prattham said:
Use a skin
Cheers ?
Sent from my Purified NexusixP
If someone helped you don't just say thanks hit the thanks button
Click to expand...
Click to collapse
I know to use the skin.. My question is whether we can change the back if aluminum or silver or graphite get damage ? Just like how we use to do in Nexus 6.
Sent from my Nexus 6P using Tapatalk
I got the aluminum version mainly because my brother has the graphite. I like it because you can see the Nexus name better. I got my wife the gold one and i think that one looks more elegant. I don't like gold colored things but its the best looking.
Sent from my Nexus 6P using Tapatalk

White 6P Back Discoloration

I had to take my skinomi off my phone because it had become so discolored from my jeans. Now I'm wondering if I should get another and have to replace it down the road as well from the same issue or go without. I want to know though if other users of the white model have noticed discoloration? I'd rather end up with blue skins than a blue phone, but if going naked avoids it altogether that'd be cool. Thanks
Have had a white naked for a year+ and looks pristine. No spots, no stains, no discoloration.
Sent from my Nexus 6P using Tapatalk
mercurytoxic said:
Have had a white naked for a year+ and looks pristine. No spots, no stains, no discoloration.
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Click to collapse
Thanks, that's just what I wanted to know! Think I'll forgo replacing it, phone looks better anyways.
RockwellB1 said:
Thanks, that's just what I wanted to know! Think I'll forgo replacing it, phone looks better anyways.
Click to expand...
Click to collapse
The phone looks nice naked but the aluminum body is prone to dents and dings if you aren't careful with the phone. When I was looking at used ones on EBay last summer it was hard to find one without dings, dents or scratches on the body.
jhs39 said:
The phone looks nice naked but the aluminum body is prone to dents and dings if you aren't careful with the phone. When I was looking at used ones on EBay last summer it was hard to find one without dings, dents or scratches on the body.
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I'm not too worried about that since I've been using the phone with nothing but a bumper and skin since it was released and it still looks pristine other than my skin getting discolored. Though I will say the issues you mentioned is one reason I still prefer plastic to metal phones.
RockwellB1 said:
I'm not too worried about that since I've been using the phone with nothing but a bumper and skin since it was released and it still looks pristine other than my skin getting discolored. Though I will say the issues you mentioned is one reason I still prefer plastic to metal phones.
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Click to collapse
Plus with plastic normally you have a removable battery.
I had the graphite and it got dings from dust getting in the case. I replaced the frame with the silver one and it looks great with the black finger print reader.
Bluemgt06 said:
I had the graphite and it got dings from dust getting in the case. I replaced the frame with the silver one and it looks great with the black finger print reader.
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Did you transfer over the NFC chip too?
Sent from my Redmi Note 3 using Tapatalk
Ulver said:
Did you transfer over the NFC chip too?
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Click to collapse
Yes I did.
Bluemgt06 said:
Yes I did.
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How did that go? Any tips on how you did it? I'm afraid I'll ruin the chip.
Sent from my Redmi Note 3 using Tapatalk
Carefully and slowly. I repair phones on a regular basis so I'm used to doing stuff like that.
Bluemgt06 said:
Carefully and slowly. I repair phones on a regular basis so I'm used to doing stuff like that.
Click to expand...
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Did you have to use any heat to remove it?
Sent from my Redmi Note 3 using Tapatalk
Ulver said:
Did you have to use any heat to remove it?
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Yeah, just to loosen the glue, I don't remember it being too difficult. I used a hair dryer just because I wasn't at work. Also an easy way to get the glass and trim off are to use a razor blade put in at the antenna band and gently pry, must use heat!
Bluemgt06 said:
Yeah, just to loosen the glue, I don't remember it being too difficult. I used a hair dryer just because I wasn't at work. Also an easy way to get the glass and trim off are to use a razor blade put in at the antenna band and gently pry, must use heat!
Click to expand...
Click to collapse
Thanks. I was able to take off the back cover no problem. I was just nervous about messing with the NFC chip. It's too bad you can't find replacements.
Sent from my Nexus 6P using Tapatalk

Fine scratches

Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk
I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.
Same problem here ,another thing to be disappointed besides the Camera.
Same here
I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
Click to expand...
Click to collapse
Interesting. Have you complained to customer support about scratches? I wonder what their take is.
Sent from my PH-1 using Tapatalk
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
Click to expand...
Click to collapse
I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?
Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.
I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.
The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.
Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.
I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
Sent from my PH-1 using Tapatalk
Had mine for over six weeks, and no scratches here.
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Click to expand...
Click to collapse
Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
Sent from my SM-N950U1 using XDA-Developers Legacy app
I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?
I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.

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