Screen not flat - Nexus 6P Q&A, Help & Troubleshooting

So I noticed when installing a tempered glass screen protector that the screen is not totally flat. On my phone, the bottom left will not adhere. How prevalent is this issue for other people? Huawei said they will replace it, but I will be without a phone for a while. It doesn't bother me too terribly bad, but I would like to use a glass screen protector.

It's been reported a few times, so it's known but not common. Some say they can catch the affected screen in the right lighting conditions, while many others didn't notice until they went to apply a tgsp. Sorry that yours is affected man. I'd RMA for that, but that's just my opinion. One person recommended heating the corner of the glass protector with a hairdryer and then holding it down until it cools and holds. I wouldn't do that personally, but it's a thought.

bjoostema said:
It's been reported a few times, so it's known but not common. Some say they can catch the affected screen in the right lighting conditions, while many others didn't notice until they went to apply a tgsp. Sorry that yours is affected man. I'd RMA for that, but that's just my opinion. One person recommended heating the corner of the glass protector with a hairdryer and then holding it down until it cools and holds. I wouldn't do that personally, but it's a thought.
Click to expand...
Click to collapse
I thought about doing that and if it would work, I'm ok trying it for sure. Maybe I will try it.
Sent from my Nexus 6P using Tapatalk

Related

Repair small scratch in screen...

Hello,
Does anyone know of a way I can fix a small (2/3") light scratch on my Nexus' screen without replacing the whole thing? The scratch is just visible enough to be annoying and can barely be felt when running your fingernail over it to give you an idea of how deep/shallow it is. I was hoping maybe some good glass polish and microfiber cloth might smooth it out...
I also heard that a good screen protector can pretty much hide small scratches as well. I thought about getting the seidio cover, but really wanted to repair the scratch first.
Thanks in advance for any help.
Wes
Polish would be the best bet I reckon.
How did you manage to scratch it?
I thought the Nexus' screen was near scratch resistant (excluding falls, concrete, sand, etc)?
Anything harder than glass can scratch it. I used to think that rubbing it on my jeans was safe. But I think there was a small particle of something. I scratched it Barely visible though, wouldn't even call it a hairline scratch. But there was something there that could scratch the glass, a small particle of sand or even a glass dust particle or something would do it.
i have a bunch of very tiny micro scratches that can only be seen in direct sunlight. and i've babied my phone like no other. nothing except my finger tip has touched the screen. i'd like if others can test their phones in the sunlight to compare. no its not the diagonal touch digitizer. these scratches are vertical and some horizontal, right near the center of the screen, where you would scroll on web pages etc.
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches. i have probably 40-50 at this point.
FYI in a normally lit room, my screen looks FANTASTIC, and you would not for one second think there is any such micro scratches. but in sunlight, sure enough, they are there, only can see them at a certain angle.
also i cannot feel these scratches, they are really that small where its not noticeable. but they are absolutely from scrolling the screen. and i touch this thing so lightly its like i barely touch it at all!!
please check your phone too. thanks.
Thanks for all the replies. I have no idea how it got scratched...it resides alone in my front pocket most of the day. I ordered a seidio clear screen protector for it so hopefully it won't get anymore...
Mine are only visible in direct light, too. I can't see them when the screen is on, but when the sun or a light source shines directly on it I can see them. They aren't bad...just noticeable to be annoying...Haha.
Anyway, I guess I will just live with it since I am not very good with polishing compounds and will probably just end up with lots of swirl marks. I just hope they scratches don't grow into cracks with day-to-day use.
Edited: It does make me feel better that I am not the only one with scratch issues.
Thanks again.
Wes
I recommend iDrops. I have a bottle at my disposal and I have removed all kinds of scratches from my various phones and electronics.. Luckily I haven't had to use it on my Nexus yet, but I have no worries that'll it'll work great if I ever need them.
It's a little pricey, but well worth it for how well they work (as long as you follow the directions and spend the TIME it takes to remove the scratches)
http://podshop.com/idrops/
I recommend iDrops.
Click to expand...
Click to collapse
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
Sorry since the scratch I got I've put a screen protector on it. Can't even see the scratch I had and I can't see any faint ones in the middle.
yeah i got a screen protector too, can't mess around with a $600 dollar phone.
RogerPodacter said:
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
Click to expand...
Click to collapse
if you are talking about the diagonal lines visible in bright sunlight those are the touchscreen digitizer.
Ive been babying mine aswell, never in pocket with keys or anything, come to notice there is one tiny scratch right on the edge of the screen(black part, left side midscreen) but its there nonetheless, just an eye sore blah
Chevytuff19 said:
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
Click to expand...
Click to collapse
No, you can Just do the spot where the scratch is.
My best suggestion is to spend time on it. Count on at least an hour of polishing it.
RogerPodacter said:
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches.
Click to expand...
Click to collapse
I'm not, just for the record. And I haven't kept special care of it, I regret to say.

Strange Spots on glass

Hello,
After some day of using I've noticed that some areas of the glass seemed to get dirty more than other and always with the same shapes.
If you clean the glass they almost disappear, to return back when you touch the screen.
Someone sayd that can be a problem of the oilophobic protection that doesn't work fine in all the glass, does anyone know anything about?
Here a photo:
htt*://i.imgur.com/ElcH0.jpg
Add a p to http, I'm a new member and I haven't the permissions to post urls..
Might be the anti-fingerprint coating rubbing off. I've read of that happening to people.
The oleophobic coating does wear off - some sooner than others.. Same issues as the iphone 3GS and 4
Best idea is just to clean it, get a screen protector, and be done with it
I had that problem like 3-4 days after getting my device, they where not in the same area like yours , but I went to Best Buy and got it replaced.
That happened to mines too, I was wondering what the hell it might be. I had my spots in all four corners of the display.
The general consensus, to my knowledge, is just that the oleophobic coating used to help prevent finger oils from smudging the screen is just plain ****ty and has a tendancy to wear off rather quickly.
that sucks. screen protector time.
leyvatron said:
that sucks. screen protector time.
Click to expand...
Click to collapse
Maybe you're right, although it's not the way i planned to solve it. :\
Thank you all, anyway.
mines messed up to. I just try not to think about it.
One tip, don't apply any pressure when wiping your phone... it will mess up the coating easily, and then that spot will always show up when you get finger oils on it.
is this issue covered under the warranty?

Oleophobic Coating wearing off

I have my nexus 4 now for about a month, and I noticed that, starting from the top left edge of the front face the oleophobic coating looks like to wear off, it is noticeable because the fingerprints are much more visible in that spot!
does anyone else have this problem?
I find my screen gets 'sticky' after a few minutes use, where my finger no longer slides with ease.
But as far as finger prints my whole screen is permantly covered in them lol.
I just opened a thread in Q&A about this very thing. Mine's the same way. Was wondering if anybody has tried to use after-market coating sprays as a viable solution to this kind of thing. I've noticed that other phones in the past have had this problem too, so somebody here should have seen it before.
I've never used a coating spray but I highly recommend iKlear for cleaning. They claim it doesn't damage coatings, but it is a bit pricy. (Like all screen cleaners)
It's winter. Your hands are dry. Use lotion. Problem solved.
you need some Fusso SmartPhone drops, I have never had this issue as I have a screen protector, should last upto 3-6 months
www.amazon.com/API-Fingerprint-Oleophobic-Coating-SmartPhone/dp/B008H2GFUW/ref=pd_cp_cps_0
A month on and mine is still slick but if I could tell the coating was giving out I would call google.
Yep I am definitely experiencing this at the top left and slightly at the bottom right. The glass is still slick it more that they look like blemishes. Not sure what I should do really...
Sent from my Nexus 4 using xda app-developers app
republicano said:
you need some Fusso SmartPhone drops, I have never had this issue as I have a screen protector, should last upto 3-6 months
www.amazon.com/API-Fingerprint-Oleophobic-Coating-SmartPhone/dp/B008H2GFUW/ref=pd_cp_cps_0
Click to expand...
Click to collapse
I was very close to buying this for my galaxy nexus but then i got the nexus 4, i wish some one would review it
Is this what you guys are seeing? I started noticing this a day or two ago, but I have no idea what it is. Is it the coating wearing off or is it a defect in the glass/screen itself?
(Smears were added intentionally to show the blemishes inside red box)
Yes that's it, at first glance it looks like it could just be a few finger prints but if you keep wiping, it doesn't go away. It looks like it's below the screen, but obviously it's not because it wasn't there before.
Sent from my Nexus 4 using xda app-developers app
Yeah exactly. If the screen is clean then it doesn't look like it's there, but once there's dirt/oil again, then the blemishes come back. If it was the coating, wouldn't the glass feel different? Because my glass still feels really smooth all over, including that spot.
Sadly my glass feels really rough in the middle... Stupid coating! You can see the damage pretty well if you wipe a wet cloth over the screen. Will probably post a picture soonish
Has anyone tried to RMA their phone because of this? I've just discovered a ~1" x 1/8" streak right in the middle of my screen that just collects oil. No matter how well I clean it up with a microfiber and a dab of water it reappears once I use the screen again. I noticed when wiping the screen with the microfiber cloth it seems that the friction is higher in that patch.
Devo6273 said:
Has anyone tried to RMA their phone because of this? I've just discovered a ~1" x 1/8" streak right in the middle of my screen that just collects oil. No matter how well I clean it up with a microfiber and a dab of water it reappears once I use the screen again. I noticed when wiping the screen with the microfiber cloth it seems that the friction is higher in that patch.
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Click to collapse
Strong bump. I've got a similar issue on my 5 days old Lumia 920, around the earpiece to be more more precise. I don't really care much about it because it's not on the screen so I don't know wether I should get it replaced or not.
DeusInvictus7 said:
Is this what you guys are seeing? I started noticing this a day or two ago, but I have no idea what it is. Is it the coating wearing off or is it a defect in the glass/screen itself?
(Smears were added intentionally to show the blemishes inside red box)
Click to expand...
Click to collapse
aren't the smears not supposed to happen if it's oleophobic? I guess I'm wondering why I'm always having to wipe my screen off when I've only had this phone for like a month..
I used that lame screen protector that comes with my nexus 4 for a couple of weeks. After getting fed up with it I removed it. A couple of hours later I found a scratch on my nexus 4. I tought that the gorrila glass was just bull****. I also found out that if I rub the scratch with micro fiber it completely disapears. Maybe it was already scratched and I didnt notice it because of the screen protector? A month later and no other scratch has appeared. Seams weird to scratch the screen in a few minutes after removing the protector but 1 month later no other scratch has appeared. Also my corners (specially the top left) is getting some heavy wear. Has anyone RMA their phone because of this disapearing oleophobic layer?
Regards.
Possible manufacturing defect
I've had my Nexus 4 (new design with the nub on back) for about a month and in the upper left corner also what appeared to be a smudge, and after some alcohol wiping and delicate cleaning is still there It shows up more when there are finger oils than when clean. I've owned many other smartphones before and this hasn't happened, I keep it in jeans pocket with nothing else, so the only thing it could've been rubbing against was cotton. I think either LG made the coating too thin or of a material that weakens easily maybe when in contact with some acids (like fingers that have just peeled an orange).
Really sad to see this, my older & cheaper LG Optimus S & LG G2x didn't have this problem.
Anyone tried Rainx? I have used it in the past and it works pretty well. Needs reapplication occasionally.
grubbster said:
Anyone tried Rainx? I have used it in the past and it works pretty well. Needs reapplication occasionally.
Click to expand...
Click to collapse
I wanted to try what kind of phone did you try it on? I've seen other people in other forums try it before.. I think on Droids.. Does it work good?
Sent from my Nexus 4

[Q] Weird S4 screen issue - any ideas (?)

Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
Click to expand...
Click to collapse
yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.

Faulty Screen

I know this has been discussed in the past in other threads and I thought firmware updates fixed it, but is anyone experiencing faulty screen at the top corners? I'm also experiencing phantom clicks in the middle of the screen while scrolling with my finger.
I have 21s firmware on a X727. I have the stock screen protector on it. Any help is appreciated.
Its the screen protector. Remove it. I think they fixed the screen touches with 20s so not so sure about firmware.
testreaper said:
Its the screen protector. Remove it. I think they fixed the screen touches with 20s so not so sure about firmware.
Click to expand...
Click to collapse
Thanks. I'll remove it. I was hesitant to do so because I always use one with my phones. Do you know if all screen protectors cause this issue with these phones?
Dont worry glass is very hard and it doesnt scratch unless you drop it really hard as most of the phones. Tbh i havent found any good glass, but i think nillkin products are very good. But i could care less since they ddegrade the phone aesthetically.
Never used a screen protector with my Gorilla Glass either. It's scratch resistant enough, the screen is harder than metal (keys, coins...) but softer than sand. So beware of sand... Otherwise almost nothing will scratch it.
I always was careful to never drop my phones, ever.
I removed mine and wow what difference it made. Screen looks better and way more responsive. I'm running it naked without a screen protector and so far so good
juggamonkey said:
I removed mine and wow what difference it made. Screen looks better and way more responsive. I'm running it naked without a screen protector and so far so good
Click to expand...
Click to collapse
I ran mine naked for 6 months, not a scratch, so no worries. I put a full screen protector just to make a change for a bit, but am taking it off soon.

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