Well a vertical green line showed up on my dt2 today. Done everything to try and fix it. Did a factory reset and no help. Phone has been babied and not dropped. Took it to Verizon store today and they are sending me a new one and for me to send this one back. Other than this its been a good phone. Battery life has been awesome. But some have been reporting bad battery life. Hope my next one has a good battery.
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My first one did this within 9 days. 15 day exchange resulted in a brand new phone. So far *fingers crossed* so good.
vpr5703 said:
My first one did this within 9 days. 15 day exchange resulted in a brand new phone. So far *fingers crossed* so good.
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Click to collapse
Did you get yours from Motorola or Verizon? I was thinking of swapping my Turbo 2 due to a screen uniformity called banding, but I got mine via motomaker so I will have to get a different one from Motorola.
Got mine from Verizon.
I've seen where several people have this happen. So I'm concerned this will happen again. Wondering since the screen is all plastic, is it too soft?
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gfrrt65 said:
Got mine from Verizon.
I've seen where several people have this happen. So I'm concerned this will happen again. Wondering since the screen is all plastic, is it too soft?
Sent from my XT1585 using Tapatalk
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I doubt that's the problem. It's probably just a production issue since it's probably in the first batch of phones. Mine hasn't displayed this yet and I got mine through Verizon using MotoMaker. I've pressed my screen fairly hard with no issues yet. I'd say don't worry about it, just unfortunate luck that it happened.
Got my replacement in today from Verizon. Not a new phone but a like new phone. So far seems pretty good. Hoping this one won't do the same thing
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scififan68 said:
Did you get yours from Motorola or Verizon? I was thinking of swapping my Turbo 2 due to a screen uniformity called banding, but I got mine via motomaker so I will have to get a different one from Motorola.
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Click to collapse
I got mine from Verizon.
Strange. Mine's had a vertical magenta line in the same area that comes and goes, usually right after I turn the screen back on. Sounds like I should probably get a replacement...
Related
WSOD.
It happened a couple of times yesterday...screen went white. Then today it just went. Won't come back. No matter what I do. So I'm callin Cingy.
It's a sad day people.
If you are getting the WSOD...take care of it before your HTC device goes to the ever after.
what finally did it? you know what you did to make it start WSODin?
guapinoy said:
what finally did it? you know what you did to make it start WSODin?
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I don't know. It has happened about 3 times since I got it. Then yesterday it did it like twice. Then today it did it once earlier and the second time it just did'n't come back.
It hasn't been dropped or dunked. I even had someone take pictures and send it to my phone but I can't get to the photo. I had just done a hard reset and it was booting up and the screen was white with streaks of colour. Then when I used the stylus it went all white and stayed white.
I've taken the battery out, put it back in, taken it out put it back in....
Clearly there is an issue with the LCD. I'm not happy cuz I didn't want one of their refubared warranty exchanges.
sorry to hear it dude
my 8525s dead too, from early january til about 2 weeks ago
LCD problem too, but mines a little more serious and it wont b covered by warranty via Cingular =(
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good luck with urs. mines is costing me 170 to fix plus shipping to texas
trinic101 said:
sorry to hear it dude
my 8525s dead too, from early january til about 2 weeks ago
LCD problem too, but mines a little more serious and it wont b covered by warranty via Cingular =(
good luck with urs. mines is costing me 170 to fix plus shipping to texas
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Nope, mine ain't broke. IT is for sure a major issue with the lcd. What's funny is when it does come up about 3mm of the graphics from the bottom show @ the top.
Watching the not so slow demise was pretty fun. Being without a phone for a day is not. I gotta dig up my 8125.
Hey I just noticed you have a camera hole on yours. How'd you swin that. PM me with the jdetails....Ms. X
Hey guys.. Last Monday I decided to buy the D2, and being that I came from an Eris, it's probably the best phone I've come across. But the port for the charger was quite loose and I didn't want to risk anything, so I exchanged it for another one. Now, I noticed that the battery cover for this D2 is a slightly different shade of navy blue than the rest of the back of the phone. I compared my phone to my friends D2, and his is all the same exact navy blue color. I was thinking that maybe they sold me a refurbished one?? I also noticed that all 7 screens were filled with widgets and shortcuts that my first D2 didn't have occupied. So it seems as though someone else customized the home screens. I just wanted to know if I was the only one that had this problem and whether or not I should return the damn thing while I'm still within my 30-day return period. I mean, I did pay the whole $600 for it, so I don't want a refurbished $600 phone. Any input would be appreciated. Thanks ;]
Did you get this from the Verizon store? I picked mine up from Best Buy on August 27th, and it was brand new. There is a very slight difference in the color of my batter cover to the small portion with the Google logo on it. The Google side having slightly more blue to it according to my eyes. As far as the screens being filled with widgets, when I bought the phone it was pretty bare, over the weekend I got an update and with the update all 7 screens were filled. That said, I don't think you got a refurbished phone, but if you did, then so did I
If you had a new phone and returned it for a replacement it will most likely be used. Verizon takes the problem phone fixes it up and uses it as a replacement phone. Unless you were lucky enough for them to be out of used phones at that moment. Which then they would have probably just shipped you a used one.
If they have you a used phone inside your 30 day window take out back and get another one you should have gotten a brand new one out of the box.
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If you got a refurbished phone, it would be labeled Certified Pre-Owned Device with a sticker somewhere on the box that looks like the little "sticker" on this picture
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Also, if your phone were a refurbished one it would not have had the screen protectors with blue tabs on it when you bought it.
I'm posting this here because I currently have an HTC Hero. I'm on the way back from Maui and sitting at the airport with a 4 hour layover when I find:
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The debate is over!
Haha, that is absolutely awesome.
Sent from my HERO running FroYo lol @ sprint
Greatness! Lol
Sent from my HERO200 using XDA App
I tether my phone to my laptop all the time at my work and some ahole on an I phone tries to hop on mine all the time lol
SpiffyJr said:
I'm posting this here because I currently have an HTC Hero. I'm on the way back from Maui and sitting at the airport with a 4 hour layover when I find:
The debate is over!
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Sent from my FroYoed Hero
What happened to your call and end keys?
He didnt want his phone to be recognized so he blurred them out, lol.
His call and end buttons look like mine. The paint was probably comming off the buttons so he probably scraped it the rest of the way off.
thatjerk said:
His call and end buttons look like mine. The paint was probably comming off the buttons so he probably scraped it the rest of the way off.
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This. Some of the early Hero's seem to have a problem with the phone keys. Mine and my brothers paint came off (day 1 Hero users) and my wife's (few months down the line) appears to be fine. A few other people I know that bought them a few month's later haven't had any issues either.
SpiffyJr said:
This. Some of the early Hero's seem to have a problem with the phone keys. Mine and my brothers paint came off (day 1 Hero users) and my wife's (few months down the line) appears to be fine. A few other people I know that bought them a few month's later haven't had any issues either.
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I got my Hero a few months down the line and the paint came off. I went to Sprint and had them replaced and they replaced my track ball.
Sent from my HERO200 using XDA App
Ha ha take that iphone.
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Yeahhh buddy!
Taken with my crappy blackberry curve replacement phone. Got a new digitizer coming in the mail though. I wasn't going to risk the GB update being applied to a new phone sent to me via insurance claim, plus the digitizer was $30 vs $100~ for a stupid claim.
Hopefully by the time my screen gets here, the kernel source will be out, OC'ed, and Kingdom will get the OC'ed kernel and absolutely rape.
Look! Sense 3.0 though!
Your insurance comes with a 100 bux deductible?
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finalhit said:
Your insurance comes with a 100 bux deductible?
Sent from my PG06100 using Tapatalk
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Yeah, around that, might be more though I haven't really checked, why what is yours?
Mine OS 90.00 for insurance claim
Sent from my Tbolt sporting gingeritis 1.0
Sprint is $100 through Insurian. But if you bug them about it. They will give you a new one, vs a refurb. Also, depends on what agent you get.
prboy1969 said:
Sprint is $100 through Insurian. But if you bug them about it. They will give you a new one, vs a refurb. Also, depends on what agent you get.
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I have never been so lucky, ever. In fact I'm pretty pissed about Sprints service. I wish they had the Evo Shift on USCC and I'd switch in a heartbeat. Plus, with USCC launching their 4G network in my area, I'm definitely switching when its done, Evo Shiftlikemodel or not.
Pretty harsh damage. I've dropped mine a couple times and never done anything close. How did you manage to cause the screen to shatter like that?
Had a samsung moment, after getting out my truck I forgot it was on my lap. It didn't drop far but shattered in a similiar manner, sprint store replaced the screen and it worked perfect. Free of charge
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MrTrip said:
Yeah, around that, might be more though I haven't really checked, why what is yours?
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i don't have insurance on my phone. about 2 months after i got it, the volume-down rocker broke and stopped responding. took it to sprint, they charged me $30, and and 2 business days later, i got a brand new one..
i guess my case was a bit different, as it would have probably qualified as a manufacturing defect as opposed to accidental.
My wife's moto x pure edition did this the other day. Moto is sending a new one but they were convinced she had dropped it. We did a factory reset at Moto's urging, even though I told him he was crazy and it was clearly hardware, it didn't fix it. Weirdest thing I have ever seen. She plugged it in at night to charge it and then went to bed, woke up and this happened.
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This issue needs more attention. It's been happening to me a lot lately. After some hypothesis testing, I came to the conclusion that this happens when the cpu/internal temperature rises.
Doesn't happen if the temperature is under 40 degrees. When things start to get hot you see this display artifacts.
It is like this all the time. Also, we called Moto and did advanced return, it had been a week and we hadn't seen anything or gotten anything and they said sorry we don't have any replacements in stock. We asked how long and they said they didn't know and that maybe by the end of next week. WTF?! They said they won't issue or replace it with a new one so we have to wait. Tried to return it to Amazon but they wouldn't take it since it was 2 days out of their return window.
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Ha, called Amazon (where we bought the phone) and they made an exception to the return policy and have shipped a new one it will be here Friday. Amazon rules! Moto, not so much.
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ahent said:
Ha, called Amazon (where we bought the phone) and they made an exception to the return policy and have shipped a new one it will be here Friday. Amazon rules! Moto, not so much.
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That's great. Do let me know what buttons to push to get that done. I got mine from amazon as well. I've seen some others on reddit report it too.
We just called the 800 number and explained the situation. I think it helps that we buy a lot and are prime members. Just Google their contact number and call, worst case scenario is that they tell you no and you are in the same spot you are now, so there is nothing to lose but a couple minutes for the call.
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I had this problem a couple days ago but it was an isolated incident. On reboot the screen returned to normal and has been fine since. I thought it was the rom that froze but maybe should look into getting a new device as you did.
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