Anyone's 6P's screen is not flush with the aluminum frame? I just opened my 6P to see this (attached below). I am not sure if this is normal, or do any of you have a 6P with a flush screen? Considering an RMA if its not normal of the phone.
Thanks
My screen is flush with the aluminum....sorry about that dude that sucks
Splifff said:
My screen is flush with the aluminum....sorry about that dude that sucks
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yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
oxxshadow said:
yea, guess I am going to have to RMA it? Do you know if this is done online or over the phone by any chance?
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Chat works best.
My first unit had a different problem. I returned it and the second unit had the same problem as the one you are describing. I returned it, too.
It seems to be a pretty common problem. In fact, I looked closely at the pictures that Droid-Life published with their review of the Nexus 6P and noticed theirs had the same issue. I guess they just didn't notice it.
Related
This is literally the only thing I don't like about the phone. On my ~3 day old ATT Nexus One, the right side (When looking at the screen), on the side, the plastic is just loose enough that your fingernail can catch it. It seems insanely minor, but it's a huge annoyance because that's where your fingers rest, so it's constant sharp plastic edge.
Is there any way to remove and refit it, or maybe order a replacement cover? It's the plastic part with "HTC" on it. I really don't want to fight with HTC over a return for such a niggling issue
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
Rusty! said:
Mine was, sent it to HTC and they sorted it. Looking at the tear down pics, it wouldn't be hard to DIY it.
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Exactly. I'm torn as to rather I want to screw with it myself or go through the hassle of sending it in. Did they just send you a new phone and a box to return your old one, or did you have to actually send it in for repair?
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
Rusty! said:
I sent it to them (well, they collected it), had it for a few days and returned it. Not a replacement, which I was happy with as my unit appears to be a goodun.
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Yeah, but I sold my iPhone already and can't really be phoneless for a few days
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
Rusty! said:
You might be able to get an advance replacement if you ask. Or Google for the tear down, it pops off.
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Yeah, I saw the teardown vid, seems to just pull off with enough force, I'm just unsure if I can make it any better. I'll wait and see if anyone has DIY'ed it
Same problem here, I thought I was the only one. =) I agree that it's really minor, but if it's something that could be fixed that would be nice.
Mine sticks out on the right side, too. NBD for me, but that's odd.
Yeah, I'm glad I'm not the only one too. In the teardown vid on youtube they just pull it off with a plastic iphone tool. I'm kinda tempted to try, and see if I can tell what's making it do that.
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
My beef is the glass on the screen sits just below the sides of the metal.. leaving a sharp ledge on both sides of the screen where it should be flush
vexingv said:
i have this issue too. to me, it's a minor cosmetic issue. and how will you know that the one they send you doesn't also have that issue?
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Exactly, hence my hesitation to try to warranty it.
I had a chance to look at several at&t N1s and I noticed this too. The bottom part on about half of them had a larger gap than there should have been. Hopefully it's easy to DIY fix.
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
Eclair~ said:
How can AT&T N1s be different from T-Mobile one's exactly? There all being made by HTC, just of course with different radios.. why would there be cosmetic differences..? I didn't know carriers had an input in how [HTC] made their phones.. if you know what I mean.
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It's possible that the t-mobile ones had the same problem. Luckily my phone hasn't had any problems really. But it's also possible for the manufacturer to make small adjustments on their lines to increase efficiency, that's why different batches/serial numbers come out screwy sometimes.
Hello, everybody!
I recently replaced my Nexus 7's screen and digitizer and now my screen looks really bad.
Can anyone point me in the right direction on how to fix it?
I've tried taking everything apart, twice, to see if maybe I hooked a wire wrong or something but I get the same results.
mixer5911 said:
Hello, everybody!
I recently replaced my Nexus 7's screen and digitizer and now my screen looks really bad.
Can anyone point me in the right direction on how to fix it?
I've tried taking everything apart, twice, to see if maybe I hooked a wire wrong or something but I get the same results.
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screen from ebay?
anarchyuk said:
screen from ebay?
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Yeah... I'm beginning to think it's defective. I've already contacted the seller
mixer5911 said:
Yeah... I'm beginning to think it's defective. I've already contacted the seller
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this is what's put me off getting one from ebay, mines only a week old and cracked due to not that much thumb pressure debating cutting my losses and throwing it in the bin if this is how weak the screens are
You should really change that. There is no way that is a software issue
Is anyone's screen slightly raised up a bit near the volume and power buttons? Like maybe a few mm or less? This is my 2nd replacement, which also has this issue. I'm not sure if I should RMA again if others will end up like this. Is it normal, I would like to hear from others who have the 6P? If it won't fall off over time, I think I can live with it lol
Mine is not
staticx57 said:
Mine is not[/QUO
So its 100% flush with the aluminum? Can you please upload a picture so I can compare?
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Not mine, everything is normal.
Dejan92 said:
Not mine, everything is normal.
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http://imgur.com/YoKvgaG
This is what mine appears like from the side
oxxshadow said:
http://imgur.com/YoKvgaG
This is what mine appears like from the side
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I still don't see it.
Sent from my Nexus 6P using Tapatalk
oxxshadow said:
http://imgur.com/YoKvgaG
This is what mine appears like from the side
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Yes, i can see that at the top of the device glass is flush with metal rim, and on the side i raised 1mm, maybe less. But if you don't like it try to contact google and get new one again...
Dejan92 said:
Yes, i can see that at the top of the device glass is flush with metal rim, and on the side i raised 1mm, maybe less. But if you don't like it try to contact google and get new one again...
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Considering my first unit was like this, I doubt the next one will be much dramatically better. I can live with it, but I am worried that it might get worse over time.
Mine is not.
Hey guys. I got my Nexus6P exactly on the 1st of this month through a local retailer here called Poorvika mobiles. Pretty awesome and I've had no problems until today when I found the paint on the right corner edge of my phone seems to have peeled off. I'm pretty sure it's not a scratch as I've had a Spigen rugged armor case since day 10 and I check my phone occasionally for issues. I want to know if this would come under warranty as this is pretty soon for a phone of this cost to have paint come off. Picture attached to post.
Couldn't attach picture to first post for some reason. Posting here.
And will they accept if I return it?
Maybe, call them and report your results.
They might, but you'll need to contact them...
It's rudimentary...
Sent from my Nexus 6P using Tapatalk
UPDATE: So I remove my case today for the first time after taking that picture and holy f**k. It's chipped on the top. It's been in the case the whole time. Right now, I'm at home most of the time and the phone is either with me or on a table. It hasn't fallen even once to date. I have no clue as to what is happening
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
Gorgtech said:
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
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Mine was manufactured on 11/11. And I think I'll head over to the store now and show it to them. The problem right now is I have no real proof of anything. Anyway, I guess it'll be worth the ask. One of the reasons, I purchased this phone apart from it's awesome performance is the looks. It sucks to see this happening to a great phone like this so early.
bipoler said:
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
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Yeah. I live with my parents who hate android so they never touch my phone. Apart from that, I sleep the last at night so there's no way anyone could've taken it. Also it's in its case all the time.
Hello guys!
The fingerprint scanner on my Graphite Nexus 6P is another color than the rest of the body? For me it seems to be greener than the body.
Is it the same for you?
Anyone?
Can you show us a picture.
Sent from my XT1080 using Tapatalk
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Ok..I will try to tak a picture now. Also...the bottom plastic part is also another color than the metal body. I will take a picture in a sec.
toknitup420 said:
Can you show us a picture.
Sent from my XT1080 using Tapatalk
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Okay, here you go:
http://imgur.com/a/Xo3XR
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
Its suppose to be a different colour/shade of grey
android4life92 said:
Its suppose to be a different colour/shade of grey
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Did you checked the photos I provided? Are you sure this is normal? I did not see this on my first model
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
It all looks normal to me. Also the fingerprint scanner will reflect light differently than the phone body because it's recessed into the body of the phone. Which in turn can make it look different. But yours looks normal. The bar at the bottom is supposed to be slightly diff than the body of the phone to give a two tone effect.
Sent from my Nexus 6P using Tapatalk
so, ppl are telling you it's normal, but you're still asking ppl to tell you it's normal?
ok
Michael Ilie said:
Okay, here you go:
This is my second unit (I already exchanged one) but I do not think the first one was like this.
Build date on this one is 04/12/2015.
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Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
SlimSnoopOS said:
Delete the pics with your iMEI and S/N number sticker displaying. That is not something you share with anyone except your carrier.
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Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
Michael Ilie said:
Ok, I did this. What about the problem I have? So far only one nexus user told me it is normal. I need more opinions.
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its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
jdpeck said:
its normal. you also have to consider they are different materials which will affect the color a little. I have aluminum and its the same. scanner and bottom are different shades. nothing to worry about
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I might be a little OCD ambout my phone. The reason i am a little worried is because I do not remember my first unit having this. But on the first one I had a bad pinkish display....on this one the display is good...but i noticed today the different colors.
Michael Ilie said:
Come on, guys...please someone with a 6P confirm if this is how it is for you or not...
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Looks normal. What exactly is your concern? Does everything function as it should?
XxMORPHEOUSxX said:
Looks normal. What exactly is your concern? Does everything function as it should?
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Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
Michael Ilie said:
Yes...it does. It is not about functionality tho. I just do not know if this is how it is supposed to look. As I said I do not remember my first unit (built in Octomber) to have two different colors. Or at least it was more of the same shade. That is why this one seems weird to me.
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It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
XxMORPHEOUSxX said:
It could very possibly be a different shade. But I am just saying that unless it is effecting the usage of the device, why does it matter. It's not like you could trade it in on the basis that the fingerprint scanner paint is a slightly different shade then your first model. You are hyper focused on a non issue. Are you worried that you got a refurbished one. Because you probably did. And that would definitely explain the difference in paint. But still, you have a fully functional device.
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Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
Michael Ilie said:
Well yea...I am kinda worried it was a refurbished device. But the thing is...I do not know if it was indeed refurbished or not. The guy at the shop where I requested a replacement opened the second one in front of my eyes. He cut the exterior seal and also the seal on the box. So...might it be refurbished? How can I tell?
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Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
XxMORPHEOUSxX said:
Yeah it is hard to say. I would assume it's new, but maybe they have refurbs stocked from huawei on hand for trade outs. I don't really know how it works. I have gotten refurbished phones in the past though and have not experienced negative side effects. My HTC m7 which I had for the full 2 years was one of my favorite phones. My first model did crap out though in the first week and I had to mail it in to swap it and definitely got a refurbished one. But it still works fine to this day. I could see where they had glued it back together at the top though and it made me uneasy for the first few months.
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This is a little bit off topic...but is it legal to sell refurbished phones without saying they are refurbished? The shop I bought it from claims it maight be a new phone. Idk if they collaborate with Huawei. Nexus devices are not so Popular in Romania. The 6P launched here on something arount 22nd of December (I bought it on 23rd...but the phone was manufactured in October).
Back on topic...do you think it looks normal? Still waiting for more replys from guys that own a Graphite Nexus 6P