I bought the phone about week ago. After few days I noticed that sometimes some glitches shows up when I'm texting. The video will describe what I mean:
youtube.com/watch?v=74YcUxvk1vM
It happens randomly but only when I'm typing a message. If this is a hardware problem then I will return it back.
Other keyboard won't fix the problem, I've tried already.
Please advise.
I would contact support and show them that video. I just tried the exact same thing on mine and it was perfectly fine. It looks like an issue with the graphics chip.
Related
Hi!
I have tried to find the answer, but unfortunatelly there is no one.
I have a problem with my HD. The problem is that microphone stops working during the call. I can hear other person, but they cannot hear me. It happens randomly, after a random time of duration of a call.
It was repaired (mainboard was replaced), and everything was working fine for 2 weeks.
And the same **** happend again. So I got back to the workshop and they performed "standard fabric procedure", did hard reset (again) and told me that it is ok. Naturally it wasn't, and that fact I met next day . Now they are going to replace mainboard again.
What is going on?
Have you got such bed experience?
MJ
Are you sure you don't just accidentaly hit the "send" key while holding the phone ?
Just my two silly cents...
Hmmm annoying problem #1 in many LG KS20s including mine. Fortunately it was fixed after 3rd or 4th rom release. It was software-based problem, hope this one is too and gets solved soon
Mysterd, I checked it many times. Screen was always blocked.
I even changed my sim card.
Service had changed mainboard second time but the bug get back again.
Now I have found out, that it can be the issue connected with synchronisation with exchange server. But I will check it when phone will back to me from 4th visit in service...
Hi,
And this is the issue. I checked it many times. My voice disapear just when synchronisation with Exchange server starts (each 15 minutes), and when there are any data to download. What more, I found that others cannot call me when I'm surfing the Internet on my phone!!! They are redirected as if I would be inaccessible.
How can it be???? I never happend with iPhone. I also checked it with iPhone. There is everything ok.
And one thing more... I tried with other WM phone (Asus P750), and there is the same. No one can call me while I was surfing in the Internet, but synchronization didn't start during the call.
Can You help me???? Pls.
Regards
Marcin
Hi all,
my hero crashed every now and then, i'm not sure what causes this. This really annoys me, because taking out the hero battery is a hassle. It happens like this:
- hero is in sleep mode for some time
- i can't wake it up anymore, doesn't react to any hardware button input. Screen stays black.
- i can't softreset
- only taking the battery out will help out.
Now i want to know who the culprit is, and use a logfile app. My problem is following:
will the logfile app help me at all, AFTER the crash has occured and i reboot the phone? Will the logfile have entries from BEFORE the last startup, or is everything lost by rebooting my device?
Thanks,
shahpur
Shahpur, I have this problem and when I called HTC Europe they said they have never heard of this happening. You press every button and nothing happens. You don't know it's off because the screen is in sleep anyway!! And like you the only thing that gets the phone back is taking the battery out. And then it comes on again. I initially took sim and battery out when it happened, but after it's happened a few times I now know you only need to take the battery out which is a pain, because no buttons will wake the phone when it dies. They said it is probably a hardware problem and not software so a reset or upgrade of ROM will not make any difference and want about 3 or 4 weeks to repair phone, which is not even 2 months old.
Has anyone else had this problem yet? The phone just dies until you take battery out.
I've done 2 factory resets but nothing helps, and I don't want to send it back for a repair.
How often does yours do this?
hmm i would say it happens sporadically every now and then, maybe once a week or so.
But this is definetly not an hardware issue. If the OS fails to respond after getting into sleep mode, i can't imaging that this is a hardware fault which works flawlesss otherwise. I never had any problems with the hardware buttons when working with the device so i think this has to be software od OS related...i have a lot of 3rd party apps and i think it has to do with them...
I will not send my device back because:
you cant easily reproduce this bug, so i'm pretty sure that the repair center will not be able to reproduce and fix this issue. Therefore you might get the same device back, or another device which may also have any other problem like dead pixels, LED problems and so on.
Since my hero is working perfectly and has no other issues besides this annoying bug, i will wait for the next android update and hope that this will help the system get more stable...
well they said I was the only one that reported it and as I am in the UK and you are in Germany I doubt this is true. But I would be interested to hear if anyone else has reported this issue. It's really annoying, I get it every few days, and on Monday twice in one day. It's not where I am as it has happened in 3 different locations, but I don't have any 3rd party apps, or any apps downloaded, so it is not that I'm sure. Have you done the new update and had the problem since then as well as before the update?
i think i had the issue already with the old firmware, and the new firmware didn't fix it too. My device also crashed twice yesterday...
interesting to see that your device crashes without any 3rd party apps...so i think the best way to dig deeper, is to check the logfiles.
hope somebody can answer my logfile app question, so i can find out what was the last task before the device crashed.
Yep, there are no added apps on mine, yet........ So, don't worry about them, It's the phone that you and I have. But we are in the minority. I was offered a reconditioned by Orange, but I don't want a second hand phone with more problems like you say
Just as a matter of interest, what happens if you call the phone when it is in this state?
Regards,
Dave
Well it's dead/off, so answerphone......
Sorry to bump this thread, but I am also having the same issue. Did anyone manage to resolve this issue?
Me too!
I'm having the same issue and it seems to be happening more often. I have sent an email to HTC but no reply yet.
Any fixes?
Mine is a SIM free purchase from Play.com
in my case it was most definetly a 3rd party app which caused the crashes. Since i have like 40 apps installed i'm not sure anymore which one was the culprit, but it seems like i have either uninstalled the app or a recent update fixed the problems.
i didn't get any freeze for many weeks now.
HTC Reply
Got an email back from HTC advising a Hard Reset. Did this last night and no more crashes so far. Fingers crossed
I've reset mine maybe 4 times in 4 months, but I still get this problem
Any update from anyone on this little running saga of the invisible offs?
Hi!
I feel like i searched nearly the whole internet for an answer, but only very few people seem to have these problems so i found nothing that could help me...
I have 3 really annoying bugs on my Play (locked, not rooted, bought in may):
- It randomly reboots from time to time. I tried to figure out when it happens but it has absolutly no relation to what i do with it. it mostly happens when i'm not using it. so it just lies around doing nothing and suddenly i see the sony ericcson logo on the sreen and it reboots...
- The second bug is: it throws me back to the enter PIN screen. like i never entered the PIN it kills wlan, mobile network etc and waits until i reenter the PIN...
- Third is: the clock stops at random times. it seems that this happens sometimes while in flight mode (i always put it in flight mode during the night because i don't want to be disturbed while sleeping and i use the alarmclock).
I already tried to turn off the automatic time via internet because i thought "perhaps it is irritated when internet is no longer available and then it just stops".
But it also happend while in normal mode with wlan on. in that case the clock only stops for a few minutes and then resumes, resulting in a 5 minutes or so difference to the real time without the phone noticing it (even with automatic time turned on)
I don't expect, that anyone can help me fix this, but it would be interesting to know if anybody else experienced these bugs and if you think its hardware or software related.
I already tried getting a warranty replacement. I sent the phone back to amazon, but they have an own mobile phone repair department and, surprise, none of the bugs occured while they tested it. So i got it back with: Sorry nothing found phone works fine....
I would be glad for any sort of advice.
I'm experiencing the random reboots. I believe it has something to do with a software issue on the Sony end. I'm about to check their site now. I'll report back if i find anything.
EDIT: Just finished a chat support session, and in his official capacity he instructed me to either take it to Verizon, or to ship it to their evaluation/repair center. Big load of help. :\
chattguy said:
I'm experiencing the random reboots. I believe it has something to do with a software issue on the Sony end. I'm about to check their site now. I'll report back if i find anything.
EDIT: Just finished a chat support session, and in his official capacity he instructed me to either take it to Verizon, or to ship it to their evaluation/repair center. Big load of help. :\
Click to expand...
Click to collapse
Can you please PM me with more details on your random reboots? I'd be interested to know what applications you were running at the time, signal strength, battery level, and any other details that could help me troubleshoot your issue.
Who can help me. I am an total noob with this but installing a kernel or firmware (odin) works,
My I9505 was acting weird. The sound was gone and it was very slow. Some one looked at it and said that the 'bios' was gone. Well. the hardware was all good.
Now i want to reinstallal the whole thing. Soooo everything so it works again . Tryed diverend kinds of firmware and kernels but that doesnt work. Cam stil dont work. Awefull slow and no sound.
So is it scrapmetal or can some one help?
It is like this User_111 say's. Plz help us :S
Hi guys,
during last weeks, I couldn't get a second incoming call while I was talking. The phone didn't give any sign, that I had another call, the caller heard my line was busy. I had some overheating problems, but it's usual with S4. I've always battled with battery, but yesterday battery dropped by 70% after a two hour call. The CPU was working all the time, it also got overheated. I decided to flash the latest UGNG8 modem with Odin (it always drained too much during calls). After this the phone became ****ED UP BIG TIME!
- The phone's audio system has completely malfunctioned. I don't even have sound on boot. Somehow the camera also became defective.
In "quick test mode" melody, speaker, and camera won't work (warning camera failed).
- The Phone application is also totally ****ed up. When I start it, it is very laggy. I can't initiate calls with it (it starts the process, but freezes). When I have an incoming call, itt vibrates, but it has a black screen, I can't answer it.
- Yesterday I couldn't even use internet, today it works perfectly.
- When I unlock the phone it sometimes seems as it would freeze, but after half a minute it unlocks (with lags), sometimes it unlocks fluently.
- It won't connect to wifi network.
- Screen rotation doesn't work in Gallery, but it works in Gmail app (though it vas very laggy and it also froze for a while).
So other than these problems, it works like a charm . I can play chess, use Google maps, and any other apps. App drawer is fluent.
I wiped, reseted everything I could. I reflashed the older UGNG2 modem. Reinstalled Phoenix ROM two times, after that, I restored the original 4.2.2 software from my CWM backup. But all problems are still here.
It seems like a hardware problem to me. So the only thing I can do, is to take it to a service center? I don't have warranty, if they have to exchange the motherboard it will cost like a new phone (((. My problem looks similar to DarkEagle99's.
And what could have gone wrong? I don't think that flashing modem.bin and NON-HLOS.bin could ruin the hardware like this. So, what do you think?
Any opinions, suggestions? If there is no solution, I will have to take it to repair on Monday ((.
Click to expand...
Click to collapse
Camera failed sounds like a hardware issue....take it to a repair center...I hope your warranty is still good
Noticed within a few hours after rooting, my mic was not working. Callers could not hear me. This occurs for both regular calls and Hangouts calls. This dosen't seem to be a hardware issue as the mic works for google voice assistant. Seems to occur out of the blue, and so far ive been messing with settings and somehow the mic began working again, but the issue repeated itself later yet again.
Has anyone else had a similar issue?
Looks like im a loner with this issue. This may still be a HW issue. Might swap and get a new phone while i still can and see if the issue persists.
I have a river_amz I just obtained, waiting for sis to come over and get the FRP thing sorted. I'm going to be rooting immediately after unlocking bootloader. I will post here and let you know if I experience the same thing.
Have you found out anything since your last post regarding this btw?
No. It's been solidly working all day yesterday. Trying to make it fail again.
My only hope is its not a intermittent HW issue that will pop up bigtime after my return window expires.
smokinu said:
No. It's been solidly working all day yesterday. Trying to make it fail again.
My only hope is its not a intermittent HW issue that will pop up bigtime after my return window expires.
Click to expand...
Click to collapse
So far, I've not experienced the issue on a rooted river_amz on 16_7.
Mic on MOTO G7 not working
I'm having an issue like this, but my mic just does not work at all. I'm pretty sure this one is a hardware issue because the only way I can talk to people is plugging in headphones. Do you have the regular G7, or the play/power/plus?