I can't wake screen during call or adjust volume. - Nexus 6P Q&A, Help & Troubleshooting

So I just got my phone and am having an issue. When on call pulling the phone away from my face doesn't turn screen on. That might be my glass screen protector. But hitting the power button doesn't wake it either and volume during call doesn't work. I can't hang up or anything until the call disconnects. Anyone have a clue?
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Yup your screen protector is blocking the proximity sensor take it off problem solved
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fatboypup said:
Yup your screen protector is blocking the proximity sensor take it off problem solved
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But then why doesn't the power button wake the phone or be able to adjust volume?
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Because the phone thinks it is next to your ear. Why would you need to turn the phone on when it's next to your ear.

Check the accessory section there's a whole thread about screen protectors that work and Dont work
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sdelcegno said:
But then why doesn't the power button wake the phone or be able to adjust volume?
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I don't have an answer about the volume buttons but I know that when the proximity sensor is activated during a call, nothing will turn on the screen. Not even the power button.

Your ambient display is borked with it on too. Take it off if you want the phone to work properly. I had the same issues.
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rr5678 said:
I don't have an answer about the volume buttons but I know that when the proximity sensor is activated during a call, nothing will turn on the screen. Not even the power button.
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Ambient display is off and I still have the issue. I have always been able to turn the screen on by the power button on every phone I had. How can I turn off the face proximity sensor for call so I can use the power.
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sdelcegno said:
Ambient display is off and I still have the issue. I have always been able to turn the screen on by the power button on every phone I had. How can I turn off the face proximity sensor for call so I can use the power.
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Ambient display isn't related to the function of the proximity sensor while in a call, and I don't know of any way to disable the sensor. If your screen protector covers the proximity sensor, the best I can tell you is to take it off and find one with a cut out for the sensor.

rr5678 said:
Ambient display isn't related to the function of the proximity sensor while in a call, and I don't know of any way to disable the sensor. If your screen protector covers the proximity sensor, the best I can tell you is to take it off and find one with a cut out for the sensor.
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This i understand and I will do it. I just never had an android phone that doesn't turn on during a call by hitting the power button. And I have had android since the original g1.
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sdelcegno said:
This i understand and I will do it. I just never had an android phone that doesn't turn on during a call by hitting the power button. And I have had android since the original g1.
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You've probably never had a screen protector with a manufacturing defect either. This is actually the first phone I've ever heard of having messed up screen protectors.

Go to accessibility options and check power button ends call to mitigate the issue if you don't wanna remove the protector

rr5678 said:
You've probably never had a screen protector with a manufacturing defect either. This is actually the first phone I've ever heard of having messed up screen protectors.
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Actually my galaxy 3 was the first to have this issue. But I could use the power button. I ordered another protector I will change it out when i get it. Thanks for the advice though.
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richie.slayer said:
Go to accessibility options and check power button ends call to mitigate the issue if you don't wanna remove the protector
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Thank you I'm doing this till my new protector comes in.
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sdelcegno said:
Thank you I'm doing this till my new protector comes in.
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Me too, sigh!

Nexus 6 had this same exact issue and most people said it didn't become a problem until 5.1.1. But either way. Only fix is ditching the screen protector for one that has the cutout
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toknitup420 said:
Nexus 6 had this same exact issue and most people said it didn't become a problem until 5.1.1. But either way. Only fix is ditching the screen protector for one that has the cutout
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I just discovered that the screen will not be in sleep mode if you have bluetooth headsphones on. I placed a call the other day, and was trying to figure out why I could still see the screen.

Related

DHD Buttons don't illuminate

I just noticed this but don't know when it started. The 4 touch buttons (home-search), will illuminate as soon as I unlock the phone but after a few arcs they go off and don't come on again until next unlock.
Can anyone verify this?
andreasy said:
I just noticed this but don't know when it started. The 4 touch buttons (home-search), will illuminate as soon as I unlock the phone but after a few arcs they go off and don't come on again until next unlock.
Can anyone verify this?
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I have noticed mine go off in the day and come on at night. Part of power saving
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ikhzter said:
I have noticed mine go off in the day and come on at night. Part of power saving
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Oh, you are right. If I cover the proximity sensor with my finger it comes on. Reasonable enough.
Thanks

Using the Nexus 7 in the dark

I seem to have found a weird problem with my Nexus 7. I can't wake it up in the dark. If i turn on the lights in the room, the nexus will wake up when i hit push the power button. I can recreate the problem in a lighted room but putting my covering up the camera and light senor. If i turn off the "auto-brightness" feature, It works like normal.
Anyone else having a problem using the Nexus 7 in the dark?
Auto brightness is pretty buggy currently.
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redmonke255 said:
Auto brightness is pretty buggy currently.
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True that. When I put mine on auto, it just stays at the lowest it can go. Doesn't move no matter what.
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mtfsandlin said:
True that. When I put mine on auto, it just stays at the lowest it can go. Doesn't move no matter what.
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Exactly same thing here, or it'll get bright but never go down. Glad I'm not the only one.
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greddy5 said:
I seem to have found a weird problem with my Nexus 7. I can't wake it up in the dark. If i turn on the lights in the room, the nexus will wake up when i hit push the power button. I can recreate the problem in a lighted room but putting my covering up the camera and light senor. If i turn off the "auto-brightness" feature, It works like normal.
Anyone else having a problem using the Nexus 7 in the dark?
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I ran into the exact same problem. I wonder if it is just our tablet. Since I was not sure if this is a hardware issue or a software I started a RMA.
was just about to start a new thread asking about this issue...
well, at least it's good to know that I'm not the only one experiencing this defect.
I wonder if this is a hardware or software issue.
I cover up the light sensor and it wakes up like normal and very dim. Remove my hand and it brightens as I would expect.
You may want to check out an app called "Display Brightness" by Big Rubber Pepper. It will also save you battery by allowing you to control your brightness from 1 to 100% with the swipe of your finger with an invisible slider at the very edge of your screen that can be customized for any location.
yeah this bug is annoying me. Hope they fix it soon.
greddy5 said:
I seem to have found a weird problem with my Nexus 7. I can't wake it up in the dark. If i turn on the lights in the room, the nexus will wake up when i hit push the power button. I can recreate the problem in a lighted room but putting my covering up the camera and light senor. If i turn off the "auto-brightness" feature, It works like normal.
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Powers on fine here with auto-brightness in complete darkness. Return it to stock to see if it clears up.
I'm getting this too. Also if I manually do the brightness slider all the way to the bottom the screen goes off.. I thought it was bricked at first then turned the light on and hey presto! I'm running a stock rom but its rooted, deodexed and also running the tablet ui patch (dpi set at default 213).
alokkola said:
I ran into the exact same problem. I wonder if it is just our tablet. Since I was not sure if this is a hardware issue or a software I started a RMA.
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Just an update... I got the replacement and that Nexus 7 tablet doesn't have the auto-brightness issue so I guess it was a hardware problem and I am glad I did the RMA or else it would have kept bugging me
Also finding the auto brightness to not work right, one of the applications I downloaded showed the sensor bouncing around a lot. I picked up Lux brightness and it seems to do a better job of moderating automatic brightness with the ability to set custom levels based on the ambient light.
https://play.google.com/store/apps/details?id=com.vito.lux&feature=search_result
https://play.google.com/store/apps/details?id=com.nnevod.loggraph&feature=search_result

[Q] Stuck after phone call

I bought a Nexus4 a couple of weeks ago. I constantly got this issue, it will be stuck and not return to the normal screen even I keep pressing the power button. However, if the other side of the call hangs up quickly, it normally works fine. but if it is directed to a voice mail box, it will be stuck forever until I shutdown the phone.
Just wondering has anyone experienced the same issue ?
Have you put a screen protector on it?
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It sounds like the proximity sensor on your phone is being blocked you might want to try not using your case and see if its make any difference
nuclearmonkeyuk said:
Have you put a screen protector on it?
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Turns out the screen protector is the evil.
Thanks a lot!

How to disable auto screen off during a call

Yo.
Couldn't find an answer anywhere.. How can I disable proximity sensor? Perhaps a line in build.prop?
Running 4.3 PA 3.99
Thanks
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Any reason why? Your battery will go dead quick with the screen on while on a call.
You can't see the screen when it is next to your head anyways? Why do you want the light to stay on?
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
Richieboy67 said:
Any reason why? Your battery will go dead quick with the screen on while on a call.
You can't see the screen when it is next to your head anyways? Why do you want the light to stay on?
Sent from my shiny new(bought last Nov), scratch less Nexus 4!
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I am an army combatant soldier, therefore spending a lot of my time in the desert. I have a plastic bag on my nexus to keep the sand away. The proximity sensor "thinks" that my phone is near my ear so the screen is always off.. This is frustrating...
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Try this, as soon as establish a connection turn screen off with the power button, and talk as long as you want, when done turn screen on again with the power button and the call unless other party ended first.
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Screen turning off???

Anyone know how to disable the feature that turns your screen off when you touch or cover the top left hand corner right above the display... It's like a proximity sensor or something and it bugs me because if I reach for the pull down bar my screen turns off and I have to re fingerprint and it slows what I'm trying to do down.. Is there any fix?
All I see is the display setting "keep screen turned off". I'm not sure if it'll work but worth a try.
Doesn't happen on my phone unless there is an active phone call.
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Thought it was just me. Only happens when charging.
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Rydah805 said:
Thought it was just me. Only happens when charging.
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Happens to me constantly . but sometimes it doesnt. Its so weird. Must be a glitch. Maybe phone thinks its still on a call
Semantics said:
Doesn't happen on my phone unless there is an active phone call.
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I've noticed the AOD goes with how the room is...so if it's dark it's going to look really dark. I put my phone in a my drawer and the screen went completely dark. AOD only works when there's light. In the dark it's really dim.
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