OTA Update OP2 even with twrp/root? - OnePlus 2 Q&A, Help & Troubleshooting

hallo all, just wantet to know if i install twrp on my oneplus 2 + SuperSU.zip will i be able to update thro settings>about phone>system update (regulair ota update)
will i have to uinstall root/superSU.zip?
or can it simly not be done with twrp
i know i can just download OTA Signed flashable zips from like oneplus forum (or here) and install them, but thats not what i wanna do!!
regards and best wishes
FilleDK

No, regular update is not possible if you are rooted. You will need to do dirty flash of stock ROM and then update your phone.
Hit thanks if I helped!!!

Stephen said:
I can confirm flashing OTA's with the offical version of TWRP works!​
So I downloaded the official version of twrp from the site and flashed
Downloaded and flashed full version of OxygenOS 2.0.2
Downloaded and flashed 2.1 OTA
OTA flashed with out any issues. If you do have issues make sure you download the latest version of twrp. Also make sure you are not rooted.
Click to expand...
Click to collapse
filledk said:
hallo all, just wantet to know if i install twrp on my oneplus 2 + SuperSU.zip will i be able to update thro settings>about phone>system update (regulair ota update)
will i have to uinstall root/superSU.zip?
or can it simly not be done with twrp
i know i can just download OTA Signed flashable zips from like oneplus forum (or here) and install them, but thats not what i wanna do!!
regards and best wishes
FilleDK
Click to expand...
Click to collapse
@Stephen says it, I don't tried it, but it seems that you can flash OTAs with TWRP, but you have to be sure to unroot your phone first: it migth be easier to download the OTA than the full ROM every time, I agree.

Related

[6045Y][MM] OTA Update 10/2016

Hello
there is an OTA update for 6045Y MM today:
-security patch: oct 2016
-update google gms
-update system (libs,app,bin,aboot,boor,recovery, ....)
download it here: https://drive.google.com/file/d/0B57Q-f4sogZ_R1k2NlVxb3BzY2c/view?usp=sharing
don't forget to thanks me
Ambient Display?And someone to post Link for Original not modiffed 6045Y OLD update? because i will need to be at old update to apply the patch
Ambiant display=no
Old update= mobile upgrade q
For 6045K (Dual Sim) update fails
mlamendes said:
For 6045K (Dual Sim) update fails
Click to expand...
Click to collapse
only for Y (in the title)
First of all, great thanks for your work. I'm one of those who are still in LP because of the lack of fastboot comands in MM and don't want to lose TWRP, is there any way to update to this latest version of stock MM without losing TWRP + Root?
I've been waiting Alcatel to fix the problem of no recording phone calls, and now as it seems is working again after this november update is time to get MM on my beloved 6045Y.
Should we wipe something?
I tried to install the update with twrp 3.0.0-1 and it failed.
The message is :
EMMC:/dev/block/bootdevice/by-name/boot:-------
Has unexpected contents.
My firmware is 6045Y 6.0.1 Europe EU4 by you.
My phone is rooted. I've systemless xposed framework installed.
Thanks for your help.
Does anyone have a link to either a changelog or a feature list for each update? My usual excellent Google-fu seems to be falling short and I can find anything.
All the last update said was that it would improve security and usability. That's pretty vague
sent from a phone running a ROM
I'm on MM with systemless root and it fails with FlashFire too (unable to mount some partition). Any idea on how to apply this OTA?
Does anyone have any instructions how to install this? I'm on stock 5.0.2.
This OTA update is a genuine one.
You must have a genuine and non rooted firmware MM on your 6045Y to apply this update​
So, don't work on any custom rom, include mine and Alek ones​
-------------------------
A small tip:
-backup your files and apps
-flash your 6045Y with Mobile Upgrade Q
-apply ota update
-flash twrp with "alcatel flasher by decker.su"
-root your phone with supersu zip
----------------------
murigny64 said:
This OTA update is a genuine one.
You must have a genuine and non rooted firmware MM on your 6045Y to apply this update​
So, don't work on any custom rom, include mine and Alek ones​
Click to expand...
Click to collapse
I will try to apply the Patch Update at 6045y first update and then to make Twrp Backup then to convert to system and make Flashable zip of Latest i Will make this later if i have time if not this weekend
Alek Dev said:
I will try to apply the Patch Update at 6045y first update and then to make Twrp Backup then to convert to system and make Flashable zip of Latest i Will make this later if i have time if not this weekend
Click to expand...
Click to collapse
I've tried the same and, not working for me, the better way is to edit update and remove all patch for missing stuff on your roms
murigny64 said:
I've tried the same and, not working for me, the better way is to edit update and remove all patch for missing stuff on your roms
Click to expand...
Click to collapse
Tried and Same Result Not works
murigny64 said:
This OTA update is a genuine one.
You must have a genuine and non rooted firmware MM on your 6045Y to apply this update​
So, don't work on any custom rom, include mine and Alek ones​
-------------------------
A small tip:
-backup your files and apps
-flash your 6045Y with Mobile Upgrade Q
-apply ota update
-flash twrp with "alcatel flasher by decker.su"
-root your phone with supersu zip
----------------------
Click to expand...
Click to collapse
So, if i follow your small tip steeps, i could have without any doubt this latest MM stock ROM with TWRP? It's indispensable for me to have TWRP + root, thanks in advance mate.
I'm incapable of doing a backup of recovery & boot with "alcatel flasher by decker.su" as i state in http://forum.xda-developers.com/showpost.php?p=70001742&postcount=54
@murigny64 to install this update you just need to use the stock recovery right?
Thanks in advance.
pedrotorres said:
@murigny64 to install this update you just need to use the stock recovery right?
Thanks in advance.
Click to expand...
Click to collapse
All is on 1st post: genuine
Can I use this to update my stock 6045Y 5.0.2 in the uk?
If so, can someone explain how to do this please? thanks
[Problem] Recovery loop
Alcatel One Touch idol 3 - 6045Y
Recovery loop while doing OTA update
Tried...
1.Wipe Cache, Reboot...(loop)
2.Wipe data/factory reset, Reboot...(loop)
3.Update from ADB...
3.1. used different ROMs...(nothing works)
- getting footer is wrong, signature verification failed.
3.2. used a update.zip from this forum(partial works)
- got upto 50% updates, but after it shows
-this is for "this finger print": but your device has "TCL/idol3/idol3? 5.0.2/LRX22G/v7ST2-0?user/release-keys"
Yet to try,
I think i need a update.zip or a ROM for above mentioned Fingerprint.
Information about my device:
-idol 3 (5.5) 6045Y
boot loader - L7ST2020BG00
built.id - LRX22G
version - 5.0.2
Fingerprint - mentioned above
region - US
(info from Recovery log)
_ Suggest me what to do further...
_ Thanks in advance...:good:
_ Solo_King _

upgrading to nougat

Hi all,
I am using xt1643. I installed nougat sock test rom and it is not providing options to update to final nougat rom. Current build npj25.75-2
I read in a thread that downgrading can cause problems. So, what should i do: downgrade to marshmallow and then upgrade via ota or directly flash final nougat rom??
Thanks in advance.
ankit.hinsu said:
Hi all,
I am using xt1643. I installed nougat sock test rom and it is not providing options to update to final nougat rom. Current build npj25.75-2
I read in a thread that downgrading can cause problems. So, what should i do: downgrade to marshmallow and then upgrade via ota or directly flash final nougat rom??
Thanks in advance.
Click to expand...
Click to collapse
The 75-2 soak test update is a dead end unless you were on the official soak test program. I've not seen any further updates captured to allow you to formally upgrade via OTA to the official Nougat (currently build 93-14).
You could explore either option though:
1) Downgrade to MM, do not flash gpt partitions or bootloader (omit those commands) - you may find a signed stock ROM here: http://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695 (and the associated guide for downgrading: https://forum.xda-developers.com/moto-g4-plus/how-to/how-to-downgrade-nougat-to-marshmallow-t3487201). Then update via OTA to Nougat. You may prefer this to ensure that your update comes directly from Motorola. EDIT: note this method will void your warranty.
2) Flash via fastboot/RSDLite either the 93-11 Nougat update (v7.0, Nov 2016 security update) https://forum.xda-developers.com/moto-g4-plus/how-to/android-7-0-install-nougat-official-t3531612 and update to the latest version via OTA, or flash 93-14 (v7.0, Dec 2016) https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369 This option is the more direct/less potential for things going wrong, it's up to you how much you'd trust the updates you flash. EDIT: This method does not appear to void your warranty.
With either option, back up your key data and be aware your settings and personal data may be erased in the process. Personally, I'd suggest a full wipe to limit the number of issues that may arise. Good luck though
You can now flash full stock roms with (the right) TWRP:
https://forum.xda-developers.com/moto-g4/development/fxz-athene-twrp-flashable-fastboots-t3562147
bootloader and partition table is not flashed with these zips
Hey @echo92 and @Droidphilev...
Can I use this method??
https://forum.xda-developers.com/moto-g4-plus/how-to/install-official-firmware-soak-test-t3531296
ankit.hinsu said:
Hey @echo92 and @Droidphilev...
Can I use this method??
https://forum.xda-developers.com/moto-g4-plus/how-to/install-official-firmware-soak-test-t3531296
Click to expand...
Click to collapse
No idea. Never done that. I use the flashable zips.
ankit.hinsu said:
Hey @echo92 and @Droidphilev...
Can I use this method??
https://forum.xda-developers.com/moto-g4-plus/how-to/install-official-firmware-soak-test-t3531296
Click to expand...
Click to collapse
It appears to be the same method as one of the 93-11 methods I posted above: https://forum.xda-developers.com/moto-g4-plus/how-to/android-7-0-install-nougat-official-t3531612
Just bear in mind with using the 93-11 update to install it in India or somewhere we know that particular firmware has been released (and thus has an upgrade path to the latest 93-14 firmware) or download this 93-14 OTA update once you've updated to 93-11. https://forum.xda-developers.com/moto-g4-plus/how-to/ota-zip-update-npj25-93-14-t3539407
Thanks for the help....Followed the other link and successfully upgraded to Nougat full build 93-11 and then updated using OTA to 93-14.

Still stuck on Android 6.01 with no OTA update

Had my A2017G for a few months, but still stuck on v1.0.0b06 with no available OTA updates.
Will I manually have to flash it to a android 7 version then will I be able to receive OTA?
Any guidance is much appreciated.
It really depends on where your device is from. That build may very well be the most up-to-date build released. Check the ZTE support site to be sure.
If you want to go to nougat right away, I'd suggest manually installing the German update zip / installing the leaked 7.1.1 B01 zip floating around. Afterwards, you'll receive the OTA prompt for the 7.1.1 B02 build.
Jacques101 said:
Had my A2017G for a few months, but still stuck on v1.0.0b06 with no available OTA updates.
Will I manually have to flash it to a android 7 version then will I be able to receive OTA?
Any guidance is much appreciated.
Click to expand...
Click to collapse
Yes, you need to download nougat image from ztedevices then push it to SD card and update to nougat will be available via system updater.
oleung4 said:
It really depends on where your device is from. That build may very well be the most up-to-date build released. Check the ZTE support site to be sure.
If you want to go to nougat right away, I'd suggest manually installing the German update zip / installing the leaked 7.1.1 B01 zip floating around. Afterwards, you'll receive the OTA prompt for the 7.1.1 B02 build.
Click to expand...
Click to collapse
I'm in the UK, and had no update since getting the handset.
So I won't need a build 10 to do the update to nougat?
Many thanks
Jacques101 said:
I'm in the UK, and had no update since getting the handset.
So I won't need a build 10 to do the update to nougat?
Many thanks
Click to expand...
Click to collapse
I forgot if it's required. But no harm in doing the updates incrementally. The German support page has the B10 update, as well as the 7.0 update. Then the 7.1.1 B01 leak can be found around here. These of course are all for the A2017G variant.
If you intend to unlock your bootloader, I'd suggest doing so before upgrading to nougat.
oleung4 said:
I forgot if it's required. But no harm in doing the updates incrementally. The German support page has the B10 update, as well as the 7.0 update. Then the 7.1.1 B01 leak can be found around here. These of course are all for the A2017G variant.
Click to expand...
Click to collapse
Thanks. I'll give that a try when I'm home. Is this becoming stuck on certain software versions common on the A7?
Also in hoping in the future OTA works normally. Apart from this, the phone is solid all-around.
Many thanks
I have one german version... live in argentina, and otas comes really fast... the same day that someone post some info here...
I manually update to 7.0, then manualy to 7.11 b1, then ota notifies me that b02 is relased, so manual update dont break otas...
I have a full stock phone, locked bl and nothing changed
pelelademadera said:
I manually update to 7.0, then manualy to 7.11 b1, then ota notifies me that b02 is relased, so manual update dont break otas...
I have a full stock phone, locked bl and nothing changed
Click to expand...
Click to collapse
Thanks for the piece of mind, I'll replicate your methodology and hope for the best.
Jacques101 said:
Thanks for the piece of mind, I'll replicate your methodology and hope for the best.
Click to expand...
Click to collapse
There is a full 7.1.1 B02 somewhere that you can also use. Just use the MiFlash flasher thing, it shouldn't go bad if you're using the stock flasher
Jacques101 said:
Thanks for the piece of mind, I'll replicate your methodology and hope for the best.
Click to expand...
Click to collapse
This is the full ota for V1.2.0B01: https://www.androidfilehost.com/?fid=457095661767151720
I'd suggest you manually update to V1.0.0B10 and then to V1.2.0B01.
You can find t he V1.0.0B10 on the ztemobile.de page: http://www.ztemobile.de/support/downloads/?product_id=2100 (Software Update B10)
I'd skip going to Nougat 7.0 first. Just upgrade directly to 7.1.1 with the full ota I posted.
Copy both of the files onto your sd card. They will then appear in the Updater (Settings -> Updates). Just run the upgrade from there.
Be aware! As previously stated by @oleung4 unlock your bootloader before upgrading. I unlocked mine on B06.
sToRm1nG said:
This is the full ota for V1.2.0B01: https://www.androidfilehost.com/?fid=457095661767151720
I'd suggest you manually update to V1.0.0B10 and then to V1.2.0B01.
You can find t he V1.0.0B10 on the ztemobile.de page: http://www.ztemobile.de/support/downloads/?product_id=2100 (Software Update B10)
I'd skip going to Nougat 7.0 first. Just upgrade directly to 7.1.1 with the full ota I posted.
Copy both of the files onto your sd card. They will then appear in the Updater (Settings -> Updates). Just run the upgrade from there.
Be aware! As previously stated by @oleung4 unlock your bootloader before upgrading. I unlocked mine on B06.
Click to expand...
Click to collapse
Thanks for your help, I'll update the thread in the next day or two about my progress.
Is the bootloader difficult to unlock past B06 in that case?
Jacques101 said:
Thanks for your help, I'll update the thread in the next day or two about my progress.
Is the bootloader difficult to unlock past B06 in that case?
Click to expand...
Click to collapse
It gets more complicated starting with (afaik) V1.0.0B11. If you want the easy way I'd suggest you do it before you upgrade past B10, I would even say do it before upgrading from B06.
Bootloader unlock
Jacques101 said:
Thanks for your help, I'll update the thread in the next day or two about my progress.
Is the bootloader difficult to unlock past B06 in that case?
Click to expand...
Click to collapse
I unlocked mine without too much problem from B08 using the windows 1.1.1 toolkit: https://forum.xda-developers.com/axon-7/development/tool-axon7toolkit-t3573108
I did get into a lot of trouble when I relocked it, so just avoid that.
Good luck
I've put the German image file on a USB and connected via an OTG cable, no joy......
I have V.1.0.0B11
If I were you I'll stuck with the latest marshmallow update. Nothing against nougat but MiFavor's version is sucks.
hollandnigel said:
I've put the German image file on a USB and connected via an OTG cable, no joy......
I have V.1.0.0B11
Click to expand...
Click to collapse
First: Check that you didn't put the zip with the buncha numbers. If you open the zip you should find an update.zip and a pdf or something, and you have to use the update.zip inside. NOT directly the one with the numbers!
Second: Your phone probably won't find the file on the OTG, if so just copy the file from the OTG to the root of the internal storage
Ah....
I unzipped it.....
Okay so still no joy, neither of the files would update
"System Update Failed"
Attached screenshots if anyone can help ??
hollandnigel said:
Okay so still no joy, neither of the files would update
"System Update Failed"
Attached screenshots if anyone can help ??
Click to expand...
Click to collapse
You almost brick the phone. Tell me a couple of things:
-What's the model? Turn it around and look below the Dolby Atmos symbol, it should be etched there. Either A2017 or G or U.
-I see that your software is of the A2017G. You probably have an A2017.
-What's the version that you downloaded? If it is for another version you can lose the IMEIs.
I have a similar issue. I have an A2017G. I had LOS on and am trying to go back to stock. I can get MM B10 or B11 to load, but N B01 won't flash within Android and if I force it from within recovery, the phone won't boot. anyone any smart ideas?

Oneplus5 update

Hey guys
I have a question. I just recovered my phone from updating to Oreo, had bootloop all night and I painstakingly recovered to stock recovery and the earliest stock image possible, 4.5.3. My question is, do I have to go through all the updates one at a time ? For example from 4.5.3 to 4.5.4 and from 4.5.4 to 4.5.5 and so on ? Or can I update directly to 4.5.15 ? I'm definitely staying of Oreo. My phone is currently encrypted, not rooted, on stock recovery and the bootloader is unlocked. If I have to go through the updates one at a time, could you please provide a set of instructions to follow ? Like the steps necessary so I don't brick my phone again from the updating. Thanks !
You don't have to do all the update, a 1 time oreo full rom flash will be sufficient. Follow this instruction from HatRiGt and you're good to go
https://forum.xda-developers.com/oneplus-5/how-to/official-stable-oxygen-os-5-0-update-t3724247
Bobbyshmurdapea said:
Hey guys
I have a question. I just recovered my phone from updating to Oreo, had bootloop all night and I painstakingly recovered to stock recovery and the earliest stock image possible, 4.5.3. My question is, do I have to go through all the updates one at a time ? For example from 4.5.3 to 4.5.4 and from 4.5.4 to 4.5.5 and so on ? Or can I update directly to 4.5.15 ? I'm definitely staying of Oreo. My phone is currently encrypted, not rooted, on stock recovery and the bootloader is unlocked. If I have to go through the updates one at a time, could you please provide a set of instructions to follow ? Like the steps necessary so I don't brick my phone again from the updating. Thanks !
Click to expand...
Click to collapse
i was having the same problem as u, so i've search for the solution and found this thread works for m. hope it's help

Problems with Moto G5 Plus

I'm worried that I've permanently messed up my phone. I didn't make a backup of my stock firmware when I first flashed Lineage OS, and then I was having issues with that, so now I'm using the stock one again, but it's not official. I used fastboot to flash it and then flashed twrp and magisk. That should of been sufficient to factory reset it right? It just keeps having little problems that it didn't have before, like internet loading things slowly and bugs and crashing apps. The reason I switched off the Lineage OS rom is because it had little problems like that too. I just don't know what to do anymore.
Relevant Info:
Device: Moto G5 Plus Unlocked US version
Carrier: T-Mobile
lumbo7333 said:
I'm worried that I've permanently messed up my phone. I didn't make a backup of my stock firmware when I first flashed Lineage OS, and then I was having issues with that, so now I'm using the stock one again, but it's not official. I used fastboot to flash it and then flashed twrp and magisk. That should of been sufficient to factory reset it right? It just keeps having little problems that it didn't have before, like internet loading things slowly and bugs and crashing apps. The reason I switched off the Lineage OS rom is because it had little problems like that too. I just don't know what to do anymore.
Relevant Info:
Device: Moto G5 Plus Unlocked US version
Carrier: T-Mobile
Click to expand...
Click to collapse
What exactly are your problems? Check the thread of the custom ROM you installed and look for fixes there, maybe you installed an outdated version and your problems have been fixed in the updates. Good luck.
lumbo7333 said:
...now I'm using the stock one again, but it's not official. I used fastboot to flash it and then flashed twrp and magisk.
Click to expand...
Click to collapse
What do you mean with "stock but not official"?
Where did you get it from?
There are some sources for official firmwares signed by Motorola here on XDA so what makes you think the one you use isn't official?
If so that could be for sure the reason for problems for I have to say that I haven't seen unofficial stock ROMs except TWRP flashables (you said you flashed using fastboot so it can't be this) or debloated stock ROMs.
Wolfcity said:
What do you mean with "stock but not official"?
Where did you get it from?
There are some sources for official firmwares signed by Motorola here on XDA so what makes you think the one you use isn't official?
If so that could be for sure the reason for problems for I have to say that I haven't seen unofficial stock ROMs except TWRP flashables (you said you flashed using fastboot so it can't be this) or debloated stock ROMs.
Click to expand...
Click to collapse
I mean it didn't come officially from Motorola. I got it from this:
getdroidtips.com/moto-g5-plus-stock-firmware-collections-updated (It's not allowing me to post outside links because I'm a new user, so just add www to that)
lumbo7333 said:
I mean it didn't come officially from Motorola. I got it from this:
getdroidtips.com/moto-g5-plus-stock-firmware-collections-updated (It's not allowing me to post outside links because I'm a new user, so just add www to that)
Click to expand...
Click to collapse
If you can flash the firmware by fastboot it's most likely an official signed firmware that was leaked. To be on the safe side use the firmware found here on XDA like this source:
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Just make sure to use the same firmware you we're on or a newer one that fits to your region.
I recommend to reflash the latest stock firmware, maybe something went wrong the first time.
And remember to always make a backup before you flash anything that could cause problems.
It the latest stock firmware different from the stock rom I flashed?
You can also try the repair function in Lenovo Moto Smart Assistant app.
https://support.motorola.com/us/en/solution/MS126499
Hmm. Now my security updates are failing.
goodjuju said:
You can also try the repair function in Lenovo Moto Smart Assistant app.
https://support.motorola.com/us/en/solution/MS126499
Click to expand...
Click to collapse
Will doing that use official firmware?
lumbo7333 said:
It the latest stock firmware different from the stock rom I flashed?
Click to expand...
Click to collapse
lumbo7333 said:
Will doing that use official firmware?
Click to expand...
Click to collapse
Sure. The firmwares from Moto Smart Assistant are the same like the ones I've posted above, I compared the hash files.
Would be interesting to know what firmware you're on at the moment.
I'm on OPSS28.85-17-2
I thought my firmware was unofficial since it was leaked. Also do you why I can't update?
lumbo7333 said:
I'm on OPSS28.85-17-2
I thought my firmware was unofficial since it was leaked. Also do you why I can't update?
Click to expand...
Click to collapse
Any firmware you'll find is leaked even the official ones. Motorola doesn't release any firmwares except the ones you can download with Lenovo Motorola Smart Assistant.
The link I posted https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
contains official firmwares too. The latest one for the US (85-17-4) can be found there too.
What happens exactly when your OTA fails?
Wolfcity said:
Any firmware you'll find is leaked even the official ones. Motorola doesn't release any firmwares except the ones you can download with Lenovo Motorola Smart Assistant.
The link I posted https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
contains official firmwares too. The latest one for the US (85-17-4) can be found there too.
What happens exactly when your OTA fails?
Click to expand...
Click to collapse
- I download the update the update
- It reboots and goes into TWRP for some reason
- I have to manually reboot to system from TWRP
- My phone boots to system and says update unsuccessful
(This is a security update by the way.)
lumbo7333 said:
- I download the update the update
- It reboots and goes into TWRP for some reason
- I have to manually reboot to system from TWRP
- My phone boots to system and says update unsuccessful
(This is a security update by the way.)
Click to expand...
Click to collapse
You can't take any system updates when you have TWRP installed!
For OTA you have to be on unrooted full stock ROM incl. stock recovery. This is a very important rule.
So you have to ways to handle this:
- Flash clean stock firmware and apply to the OTA afterwards (if you flash the latest firmware 17.4 you don't need the OTA anymore). You will loose your internal storage data or skip the "erase userdata" command.
Firmware from here: https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
- Take a TWRP flashable build but be aware that you can't take OTA updates at all in the future which is not needed as the firmwares are up to date.
TWRP flashables here:
https://forum.xda-developers.com/g5...o-twrp-flashable-stock-builds-coming-t3830482
Wolfcity said:
You can't take any system updates when you have TWRP installed!
For OTA you have to be on unrooted full stock ROM incl. stock recovery.
So you have to ways to handle this:
- Flash clean stock firmware and apply to the OTA afterwards (if you flash the latest firmware 17.4 you don't need the OTA anymore). You will loose your internal storage data or skip the "erase userdata" command.
Firmware from here: https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
- Take a TWRP flashable build but be aware that you can't take OTA updates at all in the future which is not needed as the firmwares are up to date.
TWRP flashables here:
https://forum.xda-developers.com/g5...o-twrp-flashable-stock-builds-coming-t3830482
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Will flashing a new build delete my data?

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