Bluetooth issues? - Nexus 6P Q&A, Help & Troubleshooting

Not sure if this is related to 6.0 BT issues or hardware problems with the 6p but I appear to have some BT connectivity issues.
I have an Aluminum 32gb 6p, on the MDB08K build.
I'm experiencing occasional loss of connection between my Zenwatch and the phone despite going through the usual troubleshooting steps (repair, reset, factory resetting the watch, uninstalling Android Wear, etc). I believe I experienced it once with the car where BT was on but it wasn't connecting.
So far, the only way to re-establish the connection to the watch is to turn BT off and back on again.
Is anyone having trouble with this because if this is a hardware issue, I want to have it taken care of ASAP.

I have a Zenwatch 2, and my brother in law does as well. We both had trouble pairing the device to the 6p, and then it doesnt hold the connection. My phone and the Zenwatch 2 do not recognize eachother. The Zenwatch 2 recognizes other devices, but not the 6P

in an effort to consolidate the BT related issues as there seems to be a few, may I suggest that we focus our efforts on this thread:
http://forum.xda-developers.com/nexus-6p/help/bluetooth-phone-completely-borked-t3241196

Related

N6P MM6.0.1 Spontaneous Erasing Of ALL Bluetooth Connections

Hello,
So I have not seen this one listed... I have been running into a VERY obnoxious intermittent Bluetooth issue. I'm very curious to know if anyone else has had this happen or is having this happen and if ANYONE has any sort of workaround/fix/thoughts/help! I posted this on my car forum as well since it only happens when connected to one of my cars:
All,
I'm having a terrible issue with Bluetooth on my 2015 S85. I'm concurrently working on the Android side to also research.
The problem is with my Nexus 6P running Marshmallow 6.0.1. This is why I'm fearing it's a narrow issue, how many of you who have a Tesla also have a Nexus 6P?
Issues:
1. Bluetooth connection is terrible between this car and my phone. The Bluetooth drops frequently and does not reconnect, or during a call it will just go silent even though it is connected. I am not pressing mute nor anything else to trigger this other than answer the call via the vehicle
2. The really bad problem I am experiencing is where somehow my phone is wiping ALL bluetooth connections when it connects to my vehicle (intermittently this is). This would be a minor inconvenience if I did not have existing bluetooth connections for various other devices, vehicles, watches, etc.
Has anyone else experienced these issues? Can anyone offer any sort of solution or work around/suggestion other than NOT connecting the phone to the Tesla? It is only with this car that my multiple connections get wiped.
Thanks

MOTO G4 Play Bluetooth Issue Connecting to iSimple FM Adapter in Car

I got a new MOTO 4G Play to replace and older Samsung. I like it except for one thing. I have to unpair ("forget") the device and then cycle the radio on and off a couple times and then turn on the adapter and then pair and connect to get it to work. I have to do this each time.
I've contacted that adapter mfg and moto they both point to each other. They even said a new pone won't likely fix the problem. No one is actually interested in solving the problem. I'm sure there are plenty of others in the same situation. The adapter mfg says it is a problem with moto phones.
Are there any bluetooth radio hacks or other versions. I don't know what radio I have or how to find out. I'd rather not go with a complete custom ROM at this time.
Any suggestions on what the problem could be, how to fix, how to address compatibility problems when both mfgs say the other is causing the problem. Is there somewhere to officially complain about BT compatibility issues? Is BT an industry standard or a specific company that licenses it?
It seems like I should have some recourse here, but, so far I've spent a lot of time going in circles dealing with level 1 support people who only fill in forms or read off lists as well as time and money spent on phone calls, being put on hold, etc.
While Bluetooth is an industry standard, there are different versions (3.0, 4.0, 4.1, etc.) which transmit data in different ways. There are other standards as well, such as A2DP. But for all of this to work, both devices need to be able to detect each others' Bluetooth MAC and store it long term. If one device forgets it has that knowledge, then it won't recognize the others' BTMAC at all.
Changing to a ROM isn't going to fix this (Lineage is notorious for killing BT when you change from cellular to WiFi, and to this day it still isn't completely fixed). What I recommend is going into Apps, looking for Bluetooth Share, and clearing its data. Then try re-pairing to the device.
I tried clearing the data as you suggested as well as during a hard reset and that doesn't work.
I do have a sequence of steps that works pretty consistently, but, I have to do it interactively. I'm wondering if I could just write a script to do these steps. Some of them like the pairing and the connection take a little time and may need some timing steps. Ideally it could access a signal when the connection is made or not made etc. I could just set it in motion and go about putting on the seatbelt, starting the car, etc while it is working.
I have no idea what commands the different things I interact with use. It involves forgetting the connection, cycling airplane mode on and off, pairing and then after they are paired connecting. Any ideas?
Some people on the Moto forums suggest disabling Bluetooth Scanning. It seems to work for some people; others report no change in their connection after turning it off.
I'm running LineageOS, and as the previous reply stated, my Bluetooth restarts when changing between WiFi and cell data. I tried Bluetooth scanning on and off, and neither seemed to fix the Bluetooth restarts.

Bluetooth issues

Since the previous two updates on my Verizon V20 were installed (VS99518A & VS99519A) running 7.0 , I have been having bluetooth issues where there are momentary pauses while connected to BT earphones and random "rustling" sounds when I am connected to my car stereo (A2DP). There are even times the bluetooth does not reconnect (have to manually select the paired device at the pop-up).
I have already performed a factory reset and it still happens. These issues do not occur on other android phones so it can't be my stereo and bt earphones' at fault.
Any ideas? What should I check?
Thanks.
I really wish I could help you. Ive been having the same issues. Please follow up if you figure it out and I will as well
Same here
The 7.0 update took a while to get to me but now that it has, I'm not impressed and wish I could revert.
Immediately after I started noticing the same issues as OP. In addition, I can no longer BT FTP send to my desktop but I can receive from the desktop.
I've tried quite a number of things to resolve but none have. Several soft resets, hard reset, network reset, factory reset, reset of desktop settings (although apparently not needed a SIM-less Galaxy S4 does NOT have issues with BT FTP to the same desktop....
Attempting to pair the two, the S4 can see the V20 but the V20 does not recognize the S4.
I believe it is 7.0 update related because all was fine prior and the issues were noticed just 20 minutes after.

LG G6 with Bluetooth Issues

Problem: Intermittent Bluetooth connection with my Prius C. Found two Bluetooth apps in system apps.
When I go into the bluetooth app to clear cache and data, I noticed TWO Bluetooth apps! One is version 8.0 which is appropriate since I've upgraded to Oreo. And, the second Bluetooth app is version 6.20.18. After trying everything I could think of to fix my connectivity issue, I'm at the point of a factory reset and rebuilding my device with hopes of resolution. But first, I wanted to ask if anyone else is seeing TWO bluetooth apps on their phones? Settings/Apps & Notifications/ Apps, then expand menu to show system apps.
Again, is anybody else seeing two bluetooth apps? Wouldn't this create a conflict with anything trying to connect? How can I delete the old app since they are both system apps? TIA
I've also got two apps. Enable Developer options and try to change Bluetooth - AVRCP version to AVRCP 1.4 (Default). After that my TomTom watch could connect to G6 without problems. Maybe it will be also a solution for your problem.
adamz667 said:
I've also got two apps. Enable Developer options and try to change Bluetooth - AVRCP version to AVRCP 1.4 (Default). After that my TomTom watch could connect to G6 without problems. Maybe it will be also a solution for your problem.
Click to expand...
Click to collapse
Thanks for the suggestion. I've done as suggested with mixed results. I unpaired my G6 from my Prius, deleted the G6 profile from the Prius and still got the BT connecting and then disconnecting. I didn't have time to reboot so I wonder if that may be my issue (cache memory?). I'll try that at lunch. However, after a minute or so, I was able to stream uninterrupted. Thanks for the suggestion and solution, hopefully
I'm having a similar issue with my G6 and a 2016 Subaru Outback. Keeps dropping the connection and connecting. Sometimes it is ok for a while. Sometimes it keeps doing it from the time I start the car. Worked great until 8.0 update. See thread here: https://www.subaruoutback.org/forums/138-gen-5-2015-2019/501767-bluetooth-connection-issues-lg-g6.html#post5728313
Update: Still having mixed results (when connecting to my Prius). so, after some connection back and forth, I have been successful with streaming Pandora and Amazon Prime for more than 20 minutes w/o interruption.
I've tried Google Play in the car and it's as if the connection is possessed. It's so unstable that it makes me believe Google Play is somehow responsible. Yet, my BT headphones connect and play without issue for over 1hr while mulching leaves.
I still don't fully understand how their can be 2 Bluetooth apps on my phone without any type of conflict, especially since they are different versions. I'm thinking that when my phone updated to Oreo, the old Bluetooth app/file didn't get removed.
@TheGs - Have you done a factory reset? If so, how many bluethooth files/versions on phone after reset? I was hoping a reset would fix this puppy. I too am on TMo/H872.
I still have two apps after a factory reset. (I'm just here because I've had bluetooth crashing after the latest OTA from T-mobile.)
UPDATE: having followed the suggestion from @adamz667 above, I changed the AVRCP to 1.3 and so far so good. Bluetooth just connects with no interruptions what so ever. Maybe this will help if you are having simiilar issue.
@lovecomplex - thanks for replying on the number of bluetooth apps you have after reset. Now that I seemingly have resolved my issue I see no need to reset at this point, Good Luck!
got a brand new G6. Bluetooth is broken out of the box. I can't stream anything to any bluetooth devices. Changing it to AVRCP 1.3 under Developer Options made streaming possible but it is choppy. I am on Nov 1 android security patch.
WTF LG? It is brand new, brand new!

Android 10 Bluetooth Problem

I'm wondering if anyone has issues with and solutions for bluetooth connectivity problems. Specifically, constant dropouts and stuttering.
Background of problem
I recently purchased my phone, which was already on Android 10 (Build QP1A.190711.122). From the start, bluetooth has been unbearable: if I move the phone in any way, or I move the connected bluetooth device (headphones, earbuds, speakers, etc.) it stutters and cuts out momentarily. Sometimes the stuttering continues incessantly. In short, my bluetooth is useless for listening to audio, making phone calls, etc. I basically have to be next to be perfectly still and right next to the phone, and even then it may act up.
Failed troubleshooting efforts
I installed the September update, rooted the phone and tried various options many times, including:
*Hard resetting the phone
*Flashing and re-flashing the stock rom several times (even after full wipes)
*Wiping the cache in recovery
*Clearing the bluetooth cache
*Playing with the bluetooth options in Developer Options
*Unpairing and re-pairing various bluetooth devices
I'm lost and wondering if the gyroscope is messing with bluetooth connectivity in someway. I have no idea whatsoever.
Thoughts and comments appreciated.
@droctii
I have not had an issue like this, sounds like a low power/weak signal issue or interference or conflicting devices
Which sounds like this
https://forum.xda-developers.com/essential-phone/help/awful-bluetooth-connection-t3713280
users report 2 or 3 fixes scanning through thread
Same here. bluetooth connectivity has rather worsened since android 10.
however the recent ota updates on android 9 have been a hit or miss since march 2019. Before that, bt was working perfectly fine.
Coming back to android 10, as an example, the link with my bose soundwear with minor exceptions had been really strong bt -wise but since the update I get even with it random disconnects, and infrequent stutter/cuts etc. The same for my sony wh1000x m3, it behaves a little better but only using sbc codec, so i stick to that. However, older devices such as my car's bt, tv soundbar or even google mini when phone's just next to it are unusable with this phone. Also, the more crowded an environment (interference-wise) more likely to experiment issues.
For comparison, all other older phones I have still work fine within same parameters
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
ktmom said:
I haven't taken my PH-1 to A10 yet, but my pixel 3XL had been struggling with Bluetooth. Today is the first time it's been useable, but I made a bunch of random changes in developer options. I haven't worked out which had helped. FWIW, I'm attaching a screen shot of the settings I'm using.
Click to expand...
Click to collapse
A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
Verlog5454 said:
A lot of Bluetooth devices don't implement the protocols properly, especially on the cheaper side. You disabled A2DP so that probably helped.
You should be able to enable A2DP but use the highest version of AVRCP available, yours seems rather low. Should work fine.
Click to expand...
Click to collapse
What makes you think A2DP is disabled? The hardware handoff is disabled. Not the same thing. And that is the solution to my stuttering and disconnect issues. Toggling that makes the problems come and go.
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
salva52 said:
Same problem on my car with 1+7pro and android10, music is discontinued, or freezed, stuttered...
But for me line with disable bt ad2p hardware offload is greyed and swith is to left
Click to expand...
Click to collapse
You would be better served looking/posting in your own device forum. This is the Essential PH-1 and your software is very different.
I have had such problems with various devices and while disabling A2DP offload always solved the problem, so did playing around with the AVRCP versions.
My essential phone has been sitting on my desk for the last 3 months due to these insolvable bluetooth issues. Neither AVRCP nor A2DP solved the issues, the bluetooth is stuttering constantly when I move my phone around and not in direct sight of my receiver(s).
I tried 3 different wireless earbuds and they all suffer from random stutters or disconnects if I'm actively walking with my phone. The closer the phone is to my upper body, the better the signal is (most of the time). If I connect my phone to any Bluetooth device at home or in the car where the phone isn't moving, the connection is perfect. I've tried the different methods mentioned in this thread and nothing fixes it. I've given up and just hoping my next phone doesn't suffer from the same thing.

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