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Hello,
i want to change my Ameo in a new one because there are a lot of scratches on the front body. The reason is that the keyboard slipping on the surface of the body.
If any one have the same problem please Post it here because i want to show T- Mobile that this is a failure of construction.
Mine is exactly the same, I tried to take a picture, but it wasnt comming out very well, I was quite annoyed because I tried to keep it good. Does anybody know if this happens with the black ones or is it just silver. mine isnt insured and T-Mobile wouldnt entertain me for insurance because it was 3 months old. though I have heard you can insure it online somewhere.
i've got the same kind of scratches at exactly the same positions.
but i don't think t-mobile will do anything about this
i'ts a normal sign of use
I have some scratches as well, fairly similar to yours. I'll have some pics made if I can get a hold of a good enough camera.
I have a scratch at the bottom of the screen surround. The keyboard clear top has a tiny bump on it (from where it was moulded i think) and this has scratched the case! If it had a decent leather case then it wouldnt happen!
Same here, Same scratches, same area..
Guess we need to find a decent case to carry our precious around in...
Something that has some padding between the 2 parts.
Mine doesn't have this problem. Not a single scratch at all. It still look brand new. I don't use the keyboard or the leather case though. I just carry mine "naked" with my DIY belt pouch. I just have the standard free plastic screen protector over the screen area only and not the body.
This is ironic. The keyboard is supposed to protect but does the opposite.
eaglesteve said:
This is ironic. The keyboard is supposed to protect but does the opposite.
Click to expand...
Click to collapse
It definetely does protect (the screen from cracks).
And imho some scratches on the body of the ameo are much better than a cracked screen
You now, we are speaking about a 800€ all in one device? Such a failure must not happen. If you had a 800€ Notebook with the same problem you would complaine about.
This is what my U1000 looks like close to the VGA camera on the front.
There are 2 more areas where I have some damage but I can't capture it properly on camera.
This is why we should take out insurance on our most expensive phones, as i hate scratches on my phones and if you complain about it with your provider/supplier and they are not willing to replace it when its a manufacture defect then i would personally claim on my insurance QUOTE (MY PHONE IS LOST/STOLEN TO GET BACK A REPLACEMENT) Its too expensive a device for it to scratch so easily.
I have the black HTC Advantage and I have the scratches too.
I have the black Athena and barely any scratches on mine. I use the stock case. The only time I got it scratched is when I first got it because I tried to use it without the case. Mistake on my part.
If you search the forum, you can also buy a $25 solution that protects your entire Athena. It's a plastic transparent covering that protects the entire body of the device. I think I may have posted it in the past to the accessories area. Well worth the tiny investment to protect the looks of your device.
Yep, I have the Black HTC Advantage X7500 and I have no scratches on it. I also do carry naked in my pocket especially around the office to meetings. However, I do feel I need something to protect it without gaining the bulk. I am still looking for a belt clip to carry it.
Just found this product.
http://www.shieldzone.com/item_description/HTCX7500.html
Read good review on PocketPCThoughts for a different product.
Has anyone tried it? It states as full body shield which includes guards for keyboard as well.
Looks Intresting.. But we all know that these type of solution are never as easy to install (Esp. as there are 8 pieces for the Athena)
as they are in the Promo vidz. The vidz also mention that the film has Adhesive on it. How would this affect the deve by:
1. Discoloring over time
2. Being able to easily remove the film, if need or if damaged.
3. Being removed from the screen, without pulling the touchscreen's
touch sensor film off.
Has anybody tried this stuff yet? I think I'll wait for more feedback before I buy.
http://mobilitytoday.com/articles/invisible_shield_protection.html
From some of comments, it seems easy to remove from a pda.
I don't know if that comment was from someone who works for ShieldZone though.
Staroip said:
Just found this product.
http://www.shieldzone.com/item_description/HTCX7500.html
Read good review on PocketPCThoughts for a different product.
Has anyone tried it? It states as full body shield which includes guards for keyboard as well.
Click to expand...
Click to collapse
I just ordered one. I'm having it shipped via 3 day UPS. I'll post my thoughts once I try it out. For the cost it's worth a try. They also have a lifetime replacement policy so if they get screwed up you get a free one. We'll see how it goes.
ltxda said:
I just ordered one. I'm having it shipped via 3 day UPS. I'll post my thoughts once I try it out. For the cost it's worth a try. They also have a lifetime replacement policy so if they get screwed up you get a free one. We'll see how it goes.
Click to expand...
Click to collapse
I will wait for your feedback before I try one. It seems to be right thing to have with this device but I am not sure yet.
lpsi2000 said:
I will wait for your feedback before I try one. It seems to be right thing to have with this device but I am not sure yet.
Click to expand...
Click to collapse
I have it on for over 4 months. Search this very forum for an extensive discussion on it. Easy to install with the water spray bottle provided. The screen protector is a bit sticky so I took it off and used a regular one.
Don't ask any more questions. Just search for the original thread here
Here
http://forum.xda-developers.com/showthread.php?t=298808
Anyone else have this problem?
I go into dialler, choose number, then choose "call xxxxxxxxx" and then screen goes off whilst the call is being made.
No matter whether phone is flat on the desk or utpo my ear, makes no difference and it wont come back on!!!
Same when receiving calls. I swipe to accept, the screen goes off.
In both instances, the only time the screen comes back is when the other end hang up, then I have to press the power on to get back to the lockscreen.
Very bothersome, any ideas?
Anyone?
Wondering if an app is causing me bother?
As I'm also seeing the phone display the lock screen from time to time for no reason without me touching the power button.
Sent from my Nexus 4 using xda app-developers app
Do you have a screen protector on you nexus? I had to take mine off because i caused the exact problem your having. As soon as I took it off the problem went away. So if anyone gets a screen protector make sure it has a cut out for the prox sensor.
Haven't had this problem.
It's a more or less common problem since phones turn themselves off during calls when held to the ear.
Sometimes the proximity sensor is just wrong calibrated or something like a screen protector prevents it from functioning correctly.
You can recalibrate the sensor with certain apps. If I'm not completely mistaken, there are some in the market.
Mine did it too, I was on a call, the conversation was done, and I wanted to end the call , but the phone stayed black...
as if the proximity sensor was not working.
I had to press the power button to get back to the dialer.
Actually happened to me the first time today like 2 hours ago.
My mate had this problem. Turned out it was just the screen protector fooling the proximity sensor. Job done
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
zarch1972 said:
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
Click to expand...
Click to collapse
Crap. Are the good screen protectors leaving holes open for the sensors? My $3 eBay one did not and I'm having issues as well.
zarch1972 said:
CURED.
Crap screen protector.......... took it off, job done!! :laugh::laugh::laugh:
Thanks everyone.
Click to expand...
Click to collapse
What brand of screen protector were you using? I ordered xo. Hope it works fine.
My SGP screen protector only had a cut out for the camera and covered the prox sensor. I had to remove it.
I'm sure once SGP figures it out they will make cut outs for their nexus 4 screen protectors.
Sent from my Nexus 4 using Tapatalk 2
_Opiate_ said:
My SGP screen protector only had a cut out for the camera and covered the prox sensor. I had to remove it.
I'm sure once SGP figures it out they will make cut outs for their nexus 4 screen protectors.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
what's the best way to 'fix' these. hole punch?
dwd3885 said:
what's the best way to 'fix' these. hole punch?
Click to expand...
Click to collapse
X acto knife. Carefully.
Yeah i had the same issue with my SGP. I just out the slot with a scalpel (hey i have them available to me and its better than an exacto knife).
Anyways, i contacted their support to report the issue (not because i wanted my money back or anything). I asked them to let me know when they retooled the protector and then maybe they could send me a replacement. Instead they are sending me another package for free. I swear no one reads/pays attention to things. i don't want more protectors that are not professionally cut, but whatever.
My SGP also has this problem. I sent a email and will see what they say.
I've got the same problem with my cheap eBay protector too. But I also have one on order from Skinomi, and I just emailed them to ask if they have the cut out or not...good news:
"Yes! We have finalized the Skinomi film designs for the LG Nexus 4 and it does indeed include a cutout for the proximity sensor."
Sent from my Nexus 4 using xda premium
Same problem with BestSkinsEver
Yup, i was panicking that this was going to be a hardware issue but if i peel back the corner of my skin from BestSkinsEver, the issue goes away.
I've emailed them to see what they have to say about it.
Tiredad said:
Yup, i was panicking that this was going to be a hardware issue but if i peel back the corner of my skin from BestSkinsEver, the issue goes away.
I've emailed them to see what they have to say about it.
Click to expand...
Click to collapse
I was just about to worry until I read your post. I've now contacted BestSkinsEver as well. Taking off the screen protector fixed the issue.
I am having issue, no SCP . Just putted into my brand new Bumper case and the earpiece and proximity not working
_Opiate_ said:
Do you have a screen protector on you nexus? I had to take mine off because i caused the exact problem your having. As soon as I took it off the problem went away. So if anyone gets a screen protector make sure it has a cut out for the prox sensor.
Click to expand...
Click to collapse
This works. I had the same problem and cutting off the upper left corner of the screen protector fixed it. Buy a better quality screen protector next time.
I was OK with the top speaker being louder than the bottom, it still sounded pretty good and was nice and loud....
I'm OK with the screen having, what some people refer to as a "pink" or "green/yellow" hue to it... It's a gorgeous screen and unless I'm looking at it at an angle, it is fine.
Over the weekend I tried 3 different tempered glass screen protectors on it, and none of them would stick to the bottom right corner. I then read where some people had a "dent" or curve on the corners of their glass screen that was only really visible when you looked at a reflection in the glass...... Sure enough, my bottom right corner has a pretty good "distorted" image in the reflection. I can't see it or feel it when looking directly at the screen, but the reflection really shows it has an indention in it.
I spoke to Google and they are exchanging my phone for a new one.... I guess I'll examine it when it comes and chose the one that has the least defects? I love this phone and can live with a few little quirks, so I'm not ready to give up it just yet.
I have the same issue (top right corner), I have already unlocked, rooted the phone and I find it too much trouble to put everything back to stock and request a replacement. I don't know if they would send me a new or used unit. I have already purchased a plastic screen protector (haven't received it yet) and hoping that it would stick to the warped corner better than glass.
How the heck can one figure out there is a bump dent on one of the corners of the screen... Try to purchase good screen protectors may be?
Sent from my Nexus 6P
as he said in OP, just look at a reflection in the screen and see if the reflection is bent. my glass protector doesnt sit down on two corners either. waiting until i get a new one to take this one off
tele_jas said:
I was OK with the top speaker being louder than the bottom, it still sounded pretty good and was nice and loud....
I'm OK with the screen having, what some people refer to as a "pink" or "green/yellow" hue to it... It's a gorgeous screen and unless I'm looking at it at an angle, it is fine.
Over the weekend I tried 3 different tempered glass screen protectors on it, and none of them would stick to the bottom right corner. I then read where some people had a "dent" or curve on the corners of their glass screen that was only really visible when you looked at a reflection in the glass...... Sure enough, my bottom right corner has a pretty good "distorted" image in the reflection. I can't see it or feel it when looking directly at the screen, but the reflection really shows it has an indention in it.
I spoke to Google and they are exchanging my phone for a new one.... I guess I'll examine it when it comes and chose the one that has the least defects? I love this phone and can live with a few little quirks, so I'm not ready to give up it just yet.
Click to expand...
Click to collapse
I had the exact same problem and at this moment another one is being sent to me. I love tempered glass but with it like this I can't use one because it Pulls up on the bottom right side corner.
I just got a replacement supershieldz TGSP but I am not going to put it on. I know that since the problem is with the screen it won't fit either. Originally I had requested for a refund but seller thought I am asking for a refund due to it not having proximity sensor cutouts. I am not seeing any point in putting it on and finding out that it has the same issue where one end sticks up and separates from the screen. I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.
enaybee said:
I just got a replacement supershieldz TGSP but I am not going to put it on. I know that since the problem is with the screen it won't fit either. Originally I had requested for a refund but seller thought I am asking for a refund due to it not having proximity sensor cutouts. I am not seeing any point in putting it on and finding out that it has the same issue where one end sticks up and separates from the screen. I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.
Click to expand...
Click to collapse
Yeah, my replacement 6P is gonna be here tomorrow... If the TGSP doesn't work, then I'll just keep it and put a "wet", flexible screen protector on it as well.
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
The charge your card for replacement device, release charge when you send original device back. New devices.
Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
My nexus protect was also updated with the new IMEI.
Elnrik said:
Folks getting replacements: can you let us know how Google handled that? Referb/new, full/partial packaging, etc?
Much appreciated.
Click to expand...
Click to collapse
Just received my replacement... It came new, in the box with everything.
The screen appears to be a little more "flat".... But my TSGP is already in the trash and the replacement isn't here until Friday or Monday, so I won't know how it fits until then.
nrfitchett4 said:
The charge your card for replacement device, release charge when you send original device back. New devices.
Click to expand...
Click to collapse
thephatness said:
My nexus protect was also updated with the new IMEI.
Click to expand...
Click to collapse
tele_jas said:
Just received my replacement... It came new, in the box with everything.
The screen appears to be a little more "flat".... But my TSGP is already in the trash and the replacement isn't here until Friday or Monday, so I won't know how it fits until then.
Click to expand...
Click to collapse
Thanks all! I find it is good to have this info for people worried about how replacements are handled. I appreciate it.
tele_jas said:
Yeah, my replacement 6P is gonna be here tomorrow... If the TGSP doesn't work, then I'll just keep it and put a "wet", flexible screen protector on it as well.
Click to expand...
Click to collapse
How long did it take them to ship the new one and did you have to pay shipping or was it free?
T_VASS said:
How long did it take them to ship the new one and did you have to pay shipping or was it free?
Click to expand...
Click to collapse
It took 4 days to process and then it was over-nighted at no additional charge.. About 6 days total.... My 2nd replacement was ordered on Saturday morning and shipped out today, FedEx ground at no charge.
2nd replacement is due to a lose component inside rattling around.
enaybee said:
I just got a replacement supershieldz TGSP but I am not going to put it on. ...
... I am now in search of a plastic protector preferably wet application so that its flexible enough to stay put.
Click to expand...
Click to collapse
I just wanted to share some updates. I tried a wet application Skinomi on my phone. they must have changed the formula of their plastic as its too soft now. Every time I hit the screen with something (fingernail, keys or anything else) it would leave a permanent dent on the screen protector that would not heal even after many days. I didn't see this behavior back when I had Nexus 5 with Skinomi applied on it.
Anyways, since I mentioned before that I did get a replacement TGSP from Supershieldz and never used it. Tonight I put it on the phone and to my surprise it sticks to the screen fully covering it 100%. Even the dented area is showing sticking unlike before. I don't know what changed but my phone screen is definitely the same.
Just wanted to share it in case if anybody else with dented screen doesn't wanna try a TGSP, give it another shot you might get lucky like me.
Anyone else had this?
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
I don't have the phone, but I read somewhere screen protectors could be causing that. Do you have one on?
It's most likely your glass screen protector does not have the proximity sensor cutout.
I have only just put my screen protector on but the phone has had the problem all day
no one else had this?
Kickasskev said:
no one else had this?
Click to expand...
Click to collapse
It's almost definitely your screen protector, this has been discussed quite a bit.
Kickasskev said:
no one else had this?
Click to expand...
Click to collapse
Like others said, its your screen protector. If you really need a screen protector for the time being, one easy way to bypass it and turn on screen again is double tapping the power button to open the camera and from there you can unlock it and still talk on the phone
£6 down the drain now, but the I took it off and it seems fine, weird how it done it before I even had put the protector on, must if had a but dirt or greasy mark on the display.
Much appreciated folks thanks.
Kickasskev said:
£6 down the drain now, but the I took it off and it seems fine, weird how it done it before I even had put the protector on, must if had a but dirt or greasy mark on the display.
Much appreciated folks thanks.
Click to expand...
Click to collapse
Find a screen protector that won't block the sensor. I bought mine from amazon and I read the reviews where many screen protectors blocks the sensor.
Kickasskev said:
£6 down the drain now, but the I took it off and it seems fine, weird how it done it before I even had put the protector on, must if had a but dirt or greasy mark on the display.
Much appreciated folks thanks.
Click to expand...
Click to collapse
Its not down the drain. Contact the seller and get a replacement or refund. I bought a glass one for $6 USD and the seller on ebay refunded me when I explained the issue. If its a problem with the phone you can always RMA it and get a replacement. This has been a problem for me because I can't answer calls with google voice. The proximity sensor is below the top speaker in the lower right hand corner of the speaker.
badboy47 said:
Find a screen protector that won't block the sensor. I bought mine from amazon and I read the reviews where many screen protectors blocks the sensor.
Click to expand...
Click to collapse
Is there any way to disable the proximity sensor?
It is odd that this huawei build Nexus has this problem when prior phones haven't had a protector interfere with the proximity sensor.
Any chance it could be Marshmallow given the N5/N6 guys have been having problems all of sudden too & their phones have been out longer without this issue.
UPDATE: Now it appears that it works some of the time & not other times for me.
https://productforums.google.com/forum/#!topic/nexus/oqh-V37hgDM
https://www.google.com/search?q=nex....13287j0j4&sourceid=chrome&es_sm=122&ie=UTF-8
For anyone who worries about scratching their shiny new phone and applies a screen protector then take note that in doing so that the motion Gestures will stop working.
I applied a glass screen protector to my phone tonight and although it does not cover the section where the cameras and soli chip are located, after I did the motion Gestures stopped working and the detection for face unlock was hit and miss.
Once I removed the screen protector it all started working again. Not sure if a plastic protector might work better.
If anyone has any ideas or experience please share.
Mind divulging what brand screen protector you used? I grabbed a cheap Pleson 3-Pack on Amazon this week to use until my IntelliGlass one arrives in November. Curious to see if it causes the same issue.
kerrglen said:
For anyone who worries about scratching their shiny new phone and applies a screen protector then take note that in doing so that the motion Gestures will stop working.
I applied a glass screen protector to my phone tonight and although it does not cover the section where the cameras and soli chip are located, after I did the motion Gestures stopped working and the detection for face unlock was hit and miss.
Once I removed the screen protector it all started working again. Not sure if a plastic protector might work better.
If anyone has any ideas or experience please share.
Click to expand...
Click to collapse
I just put a glass MP-Mall off Amazon on mine. It's got a gap on the top with two horns.
Everybody has been hating on the accuracy of the gestures, but it's been pretty reliable for me.
After I put the screen protector on I'm pretty sure it affected it. It doesn't respond as well, but then I question whether I waved correctly or not. [emoji2357].
Sent from my Pixel 4 using Tapatalk
The one I bought from Amazon is branded OMOTION. Definitely the protector because I removed it last night and motion sense started to work again. I put on another this morning and it's stopped working. I have ordered another brand from Amazon to test.
If anyone finds one which works please let me know.
Got my Pixel 4 a few hours ago. I installed a PLESON tempered glass screen protector before I even turned the thing on. It does not cover the entirety of the glass, as expected, because of the curved edges.
Face Unlock works well, and reaching for the phone is detected properly when the ambient display is on. The only thing I've found to not work 100% reliably so far are the gestures for skipping music tracks. First of all, the app has to support it. So the gestures straight up don't work in Shuttle Music Player (my personal favorite) but will work with Google Play Music. Moving your hand from left to right is supposed to skip to the next song while the reverse motion is supposed to restart the song and/or go back to the previous song. I've found that when doing these gestures, only the right to left motion (restarting / going to the previous song) works, whereas skipping the track does not. Additionally, you can see towards the top of the screen, underneath the earpiece, that a bar will light up and it follows the movement of your hand.
So the PLESON screen protector will work for now, but I have an Intelliglass on the way, which should hopefully perform properly.
I have not heard of Intelliglass protectors before, just googled and found that and also intelliarmour. Both seem to cover the whole phone so I assume for the Pixel 4 it will also cover the soli chip. Will be interesting to hear how you get on. I suspect it may stop it working. I have found my protector overlaps the screen and covers about 3mm of the notch, I assume that is what is causing the motion sense to not work. With no protector it works fine.
Alcolawl said:
<snip>
So the PLESON screen protector will work for now, but I have an Intelliglass on the way, which should hopefully perform properly.
Click to expand...
Click to collapse
Sorry, gonna trim this a bit. But only for one reason and that's the screen protector debate. I always used those things until I didn't. I would drop the phone and they would shatter and I was .. omg thank goodness for the screen protector. And then I thought hmm.. let me see. Did a little research and the reviews were mixed. Until I dropped the device without one and .. nothing. No cracks no glass break no nothin'. I never got another one and I've never broken a screen with a drop either. Now don't jinx me lol but I don't think they do a thing. I did get a fabric case for my P3 and 3a and they work well with minor obstructions.
I've not ordered the $40 fabric for the P4 yet but I probably will at some point. I like to get the feel of the device before I do that and I try to be uber careful until that time. But just a few quick thoughts that don't mean much other than my own.
bobby janow said:
Sorry, gonna trim this a bit. But only for one reason and that's the screen protector debate. I always used those things until I didn't. I would drop the phone and they would shatter and I was .. omg thank goodness for the screen protector. And then I thought hmm.. let me see. Did a little research and the reviews were mixed. Until I dropped the device without one and .. nothing. No cracks no glass break no nothin'. I never got another one and I've never broken a screen with a drop either. Now don't jinx me lol but I don't think they do a thing. I did get a fabric case for my P3 and 3a and they work well with minor obstructions.
I've not ordered the $40 fabric for the P4 yet but I probably will at some point. I like to get the feel of the device before I do that and I try to be uber careful until that time. But just a few quick thoughts that don't mean much other than my own.
Click to expand...
Click to collapse
Yeah, I've considered rocking my phone without a protector in the past, especially because I'm usually very careful with my phones, but there have been times where my phone my phone was knocked out of my hand by some idiot or something and I just like the added protection (if there is any). At the very least when I go to sell the phone the original screen is in nearly pristine condition.
As far as cases go, I really enjoyed the Spigen Thin Fit I had on my G7 so I'll be picking one of those up as soon as it's released in white. In the mean time, I snagged a Spigen Liquid Crystal just for basic protection. Although, the idea of rocking it naked is tempting. It feels very nice in my hands.
I also have the OMOTON brand from Amazon and the face unlock works ok, however the gestures to skip songs in Spotify rarely work. I will try to remove the protector later and see if that for sure is the issue.
I discovered that if I do the gestures with a phone off to the side it's not very repeatable but when I have the phone directly in front of me it works most of the time with the screen protector still on. I am thinking the screen protector prevents it from working off to the side as well. My wife just got a pixel 4XL as well and it works off to the side.
it would be nice to have some protection on the rear square that the camera's sit behind...i'm not sure how it would affect the camera performance, but once you get a little scratch on that surface, you'll have a camera that struggles to pull focus on close objects.. thoughts?
Motion Sense hardly works without a screen protector. Turn it off to save the paltry battery life, and protect your screen