Huawei Nexus 6P Camera App issue - Nexus 6P Q&A, Help & Troubleshooting

I've recently purchased a Huwaei Nexus 6P. It's fantastic in every way including the camera... That is of course, when I can get the app to work. I use the camera to take pictures and occasionally video about 5% of the time. The app just hangs on the screen just before the viewfinder appears, and the only way to get the camera working again is to reboot the phone! It's incredibly frustrating, because everything about this phone is flawless! Anyone got any ideas?

you might have to take advantage of the warranty to get a replacement, if it persists, when i open the camera app on my Nexus 6P, i do not get that issue. however, i have only owned mine for less than 1 day. so we shall see....
BTW, i'm curious, does it still do that even if you double tap the power button when screen is off?

I've noticed that it only really does it when I come back from videoing something. It doesn't do it with the double tap the power button also, I don't think it's the handset, just the app I think

Mine acts a little wonky at times too. I tried to reproduce the issue you said you're having and can't get mine to do that, however mine does a few other weird things.
The camera on my phone takes a lot of double photos. I'll snap a pic and look through the photos quick and i'll see 2 of the same pic, but the google photos app only shows 1. If I delete that pic then both disappear from the camera app. I also get some pics that turn out as just a grey screen like the photo doesn't process completely. I've also had a few pics randomly disappear after closing the camera app. I'm really hoping it's just a buggy camera app.

I get the same issue as the op. But mine eventually says "cannot connect to camera" after 10 seconds or so.. Have factory reset a couple of times too..
Also my NFC of pictures from oneplus one doesn't work, 6p goes blank screen whenever I try to send...

Is there a way to take a picture while shooting video? If not, is there an app that you can recommend?

Unfortunately the camera situation is a bit beta-ish

Related

Camera Problem

I have a problem with my IMate JASJAM. The camera app sometime behave weird and shows scrambled. After several reboots, it goes to normal. This has happened several times. I have tried hard reseting but so far no luck. The issues remains.
I am using the latest ROM version for IMATE JASJAM.
Any suggestions?
I have the T-Mobile varioII for only a few days.
The camera screen is displaying a line in the same position of the line just above the battery icon in the today screen. This seems to affect the use of the ok icon and button, in that it won't consistently save the settings. The line does disappear, but as soon as I use any buttons, it comes back.
Soft reset sometimes removes it until it reappears.
Do you have anything similar to this, or anyone comment please?
sorry, can't help there but here's my own camera problem:
After having to send back 3 tytns with screen alignment issues my 4th handset's screen works perfectly however on all 4 units the camera is crashing frequently, or sometimes just taking a blank, grey picture. I obviously want my camera set to best quality: 2m, superfine. When i take a pic where the light is good (mainly outside on a nice day) the tytn just switches to the today screen. If i try to access the camera app I get a "camera in use" error message, if i go to the running apps screen the camera app is not there to close, only solution is a soft reset, take a pic and it happens again.
The only workaround I have found is to set the camera to L, fine quality but i'm not happy with this - why have a 2mp camera that only works when it is dumbed down?
Surely i'm not the only one with this problem as all 4 sets had the same issue.
I'm loathe to send this one back in case the 5th set has the screen issue.
I faced the issue that my camera screen show scramble. And when I take the picture, the phone returns to the today screen, and when I tried to start the camera again, it gives me an error that the camera is already in use.
My problem of the camera having a line on the screen may not be the screen.
The line is appearing in the captured image. I didn't realise this until I rotated the image. So, it may be the camera/lens at fault.
I had the identical camera fault as described in the original post. Soft resets cleared the screen but the fault re-appeared after activating the camera. I had to pester the network into replacing my 1 mth old voda version. I have to admint the fault only started after I dropped the handset though.
lol well might as well add mine, my zoom doesnt work! Just will not shift from 1x
Schooleydoo, you know there is no zoom at 2 mp. It only works at lower resolutions and in increasing amounts the lower you set it..
Any solutions??
Hi,
Has any of you found the solution to the original problem? My phone's camera shows scrambled screen continuously and doesn't get back to normal.
Any ideas??
Regards,
Saurabh
I have a scrambled screen too. It started when i was too low with memory, after 3rd warning phone turned off itself 3 times - it never happened before, some of the programms crashed for good, and camera shows camera menu but picture that camera sees is scrambled, so are the pictures taken. When I tried to take a video it showed that I am missing some codecs. After Flashing I can record videos and make pictures, but I get only this results...
:/ .... anybody have an idea?
I don't know what exactly happened... I flashed phone with the same WM6 and installed Webcamera plus v1.051, and TCPMP v 0.72 RC and camera still wasn't working, then suddenly it started to work a day after .. i don't know if it will help anybody, but.... i think that some codecs from those programs in some way overwrited phone codecs...but I am a new, so I may be wrong

[Q] Camera Button - Time to Live

One of the most frustrating things about my hero is that the turnaround from out of pocket to being able to snap a photo is roughly 10 days.
With the epic's dedicated button, and faster everything, how quick can you go from pocket to photo? Do you have to unlock the phone first, or is there some sort of push twice (like menu) to unlock/to to camera?
For the most part if we're posing pictures we use our actual camera. Other than for quick "upload to facebook" kind of pictures I use my cam mostly to catch the dog/neice doing something cute. Dogs and 2 year olds don't hold still very long, and if I lose one more can't-miss picture while I'm waiting for my hero to wake up, return to home, accept my banging on the camera icon, load the app, and get ready, it's going for a ride through a window.
Well u will have to unlock the phone first, however if u just have a plain old touchwiz lockscreen or the other one and not the combo lock, you can get apps or a widget called "Lock Screen Switch Widget".. Then your lockscreen is disabled, or you can use widget locker on the aosp lock screen and make a shortcut slide on the lockscreen to the camera.
If u do turn off the lockscreen, just hold down the camera button when you turn your screen on and bam camera.
Hope this helped a little.
A little, I'm ok with unlocking the phone, that was more or less just a curiosity.
My main question was how long does it take to go from a phone in your pocket to having the picture on your card.
Assuming you turned it on
unlocked
pushed the camera button to get to the app *
pushed it again to snap the picture *
How long does that take? I know it's subjective, and none of you have held a stop watch, I guess I'm looking for responses along the lines of "there's almost no delay between the camera app being requested and a picture being taken" or "it goes from locked to loading the camera app quickly, but it takes a couple seconds to get to a picture ready state" and that type of thing.
*This is how I'm assuming it works, let me know if that's not the case, but no matter how you do it, my main question is the time.
It takes a fraction of the time than it did with both the Moment and the Hero.
That being said, it's still not fast enough to catch a pet or a child doing something cute unless they sit still or hold a pose for about 5 to 10 seconds.
othan1 said:
It takes a fraction of the time than it did with both the Moment and the Hero.
That being said, it's still not fast enough to catch a pet or a child doing something cute unless they sit still or hold a pose for about 5 to 10 seconds.
Click to expand...
Click to collapse
5 seconds is usually the amount of time I'm silently screaming at my phone because it's not responding to the home button, and sometimes the screen isn't on yet, so I'll take 5-10
CM6 and custom kernels has made the phone much better than it ever should be, but I swear my phone has a detector in it that detects how badly it's needed at a given moment and works inversely proportional to the moment.
It's lag free when I'm just turning it on to check email and crap, but when I need a picture, or to know if I should take the exit coming up, I can't even get the screen on.
I put an icon shortcut to the camera on my home screen for quick access (I have 2 kids). From pocket to picture in under 5 seconds.
I just tested
It took about 5 seconds to take it out, unlock,press camera button to open app and shoot lol
Sent from my SPH-D700 using XDA App
Yeah, same here. Roughly 5 seconds from pocket to taking the photo. The biggest part of that time is pushing the power button and actually unlocking the phone. If it's already on and you have a shortcut on your homescreen, you're looking at 1-2 seconds, tops.
I feel your pain, though. I came to the Epic from a Hero and it was a huge relief just to be able to take a photo without having to clear an afternoon to do so. Plus, the quality of the shots are so much better on the Epic.
Not to bash the Hero, of course. It's still a great phone. My wife still has hers and loves it and my cousin is quite happy with my old one. CM6 makes it feel 100x faster than stock, as long as you didn't want to play 3D games. In fact, I'd still have it if they hadn't started releasing so many great games that I wanted to play, lol.
Thanks for testing fellas.
Why do both of you have the icon on the home screen though? Does the camera button not open the camera app if you're not in it? (only snap the pic once in?)
The camera button will open the app, but there is a delay of a second or two (to prevent accidental camera activation). I also have a shortcut on my screen to the video camera, accessing it "normally" requires starting the regular camera and switching modes.
I don't have a shortcut
The camera button opens the app immediately. It takes a second to vibrate and viola! Camera time! Lol
Also the camera button is 2 stage. Push it a lil to get the pic to focus in the middle and finish pushing it down to snap. Its a lot more convenient than my hero used to be hahah not to bash it cuz it was a great phone, but that processor hindered it so bad lol
Sent from my SPH-D700 using XDA App
With cm6 or some other lockcreen replacemnt aps. You can make a gesture built into the lockscfeen. So you can open the camera app dikectly without unlocking the phone even.
I just press power draw a big c and voila camerfa open in time t catch my 2 yr old son freestyle with his unce playing guitar... less than 4 seconds just tried it
Sent from my Samsung-SPH-D700 using XDA App

[Q] Camera Locking Up An Issue?

So I was using my phone yesterday to take pictures of my computer. I tried on two occasions to touch and zoom in on an area (which worked fine) but as soon as I press the shutter button to take the picture, the phone would make a weird noise (seems to be coming from the lens?) then it just freezes. It eventually took the picture after the reset.
I have to hold my power button to get it to fully reset. Then this morning I noticed that my clock and date were all messed up.. set back to 1970 and time was reset.
Anyone else experienced this before? Nothing else is wrong with the phone but I'm not sure if this would be a software or hardware issue.
Thanks.
Yeah Ive had the camera app lock up a few times. Shutter button does nothing (didnt notice any sounds as I was outdoors), closing the camera app does not fix it, full restart is necesary but my clock worked fine at boot. Ive also had an issue where if you touch to focus and then swipe to see the gallery then the LED flash will stay lit indefinetly, forcing you to go back to the camera app and re-focus.
What rom / kernel are you guys using ?
Not sure if this is related but I've had the camera refuse to take pictures a lot, especially in low light - the camera cannot seem to focus so hitting the shutter button does nothing. I find switching to another mode (video for example) and then back again sometimes cures it. I've also had it lock up and leave the flash on. I'm surprised this got through testing as it seems quite a common issue from other N4 users I've spoken to.
http://code.google.com/p/android/issues/detail?id=40996
+1 same problems here.
Sent from my Nexus 4 using xda premium
Same issue here too - just received mine 2 days ago and I sometimes need to change the camera to video mode then back to picture mode for it to be able to take pictures again.
Pure vanilla phone here, no custom kernels or any roms of any kind.. hell my phone isn't even rooted.. lol.
I've just started to notice that since I've been trying to take more pics with my phone lately.
And yes I've been seeing issues with the camera not wanting to take shots or focus properly either.
Same issues yesterday i was taking pics of my x-mas tree and gifts, suddenly the camera wouldn't focus anymore, had to restart the camera app, also auto focus is really not functioning too well... It can't seem to lock when focused on a subject...
Sent from my Nexus 4
Same
Same issue....pain in the ASS. SOMEONE HAD TO HAND ME THEIR IPHONE TO TAKE THE PIC. F#CK THAT SH#T!!!!!!!! FIx ASAP!

[Q] Camera keeps focusing?

The camera focusses over and over again, is that the way it should be? It auto focuses very often when I try to take a picture.
Lownita said:
The camera focusses over and over again, is that the way it should be? It auto focuses very often when I try to take a picture.
Click to expand...
Click to collapse
I have the exact thing happening with me. I think it may be the camera in this phone. My RMA did it also (before I sent it back, because it had more issues than the original). Doesn't focus this often on my old Samsung Infuse running 4.2.1.
Connor Baker
Mine does it too, not sure why. I've found that once you hold the button to focus, then slide your finger off, it stops focusing. Then tapping the button should take the picture. While it's a crap method, it works for me instead of trying to time the focus correctly. Alternatively, simply tapping the button should focus it once and take the picture, though it may not be great in some cases.
So it seems to be normal I guess!
It's a feature, though not working very well. The idea is to have it constantly focused so you have zero shutter lag when you press the shutter key.
Sent from my Nexus 4

Slow Camera?

I was wondering if anyone else had a similar problem or possibly a solution for me. I have the h990ds and its stock with the latest update installed. when i launch the camera either from the icon on the home screen or by the shortcut by double pressing the volume down, it takes at least 2-3 seconds to open, sometimes more. i don't really experience this issue with any other apps (i say really because once in a while an app may take the same time to launch). Also, when actually snapping the photo, it often takes the same amount of time to actually capture, on auto and on manual mode. Finally, the viewfinder image is really, really choppy with a very low frame rate until i start shooting video, at which point it looks fine. i am hoping someone else can help out since i dont want to root or flash custom roms to get the performance i see others having on videos online
thanks much guys
Did you ever figure it out? Mine sometimes takes 5-10 seconds to load. Once it was over 30.
Try uninstall or force stop "One Drive:. It works for me.
yeah the cameras slow. if the screens off, it's bc of androids ****ty doze feature. it's such trash.
Sent from my LG-US996 using Tapatalk

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