Note 4 Headphone Jack Problems - Galaxy Note 4 Q&A, Help & Troubleshooting

Hey all!
Having some problems with my Note 4 in regards to the headphone jack. Trying to determine if I just need to replace the part or if it could be a software problem.
So I recently purchased a used Samsung Galaxy Note 4 (Canadian, Rogers) from my cousin. Before it was given to me, he was using the Beanstalk 5.0 OS. He used an assortment of headphones that gave him no problems (Audio Technica, Bluetooth Beats, no name brands, etc.) except for a pair of apple headphones, which gave him similar problems to the ones I am having along with a constant clicking sound. When I acquired the phone, I reverted it back to Stock 5.1.1 Lollipop.
Basically the phone will either not recognize my headphones after being inserted or will recognize them, then randomly disconnect it (sometimes reconnecting then disconnecting again) even when I do not touch the connected port (no wiggling the wire, rotating it, etc). I have tried different headphones and have the same problem with each of them.
Trying to figure out if just flat out replacing the headphone jack will do the trick or if TouchWiz is causing some problems since my cousin seemed to have a relatively consistent experience when using a Custom OS. I feel like the headphone jack should be working regardless of the OS? But I'm not an expert by any means .
Any help would be amazing, thanks!

Related

hd2 3,5 jack problem

Hi guys, i have an hd2 with nand android, and i have a problem when i plug in the aux cable or earphones: the phone during the play of a track sometimes changes automatically the song or it restart the song a lot of time without that i touch the phone. I already had the plug in problem too when i had wm 6.5 on the phone, but the problem were not the "music shuffling", but the problem were that the phone autodialed the last number called by me.
Someone has the same issue? Any solutions?
I've had audio jack problems as well.
I use a mp3 player from the Android Market called Tiny Player.
Occasionally while playing songs in Tiny Player through headphones or an FM transmitter, the Android music player will start up and begin playing a random song while Tiny Player is still playing.
It must be something about the way that the audio jack is designed to work with the HTC headphones that have the in-line mic built into them for calling. Some regular headphones must be causing a connection to be made which makes the phone think that a button on the HTC headphones has been pressed.
I can usually solve this problem by unplugging and re-plugging the headphones, or turning the plugh in the jack a little bit.
this has come up fairly often over the yrs, to a greater or lesser extent. I have a pair of senheissers which do exactly what you describe, but only on winmo roms. My other phones (tested four or five pairs, cheap and expensive) all work fine. the senheissers work fine on wp7 and android.
Odly enough two (that i can think of) other threads like this also mentioned senheisers, , , what you using, OP?
@samsamuel: i'm using android MIUI.
@huggs: sometimes i do like you, i unplug and replug the cable to solve the problem, but i want to permanently solve this problem, even at the cost of replacing the input jack, you say that it solves?
Its also worth removing the battery and then looking into the jack to see it there is any debris in there, remove with a pin
Same problem, except my Android powered HD2 also likes to randomly dial the last person I talked to when I have the headphones connected. These are the original HTC phones that came with the device. Today it managed to leave my boss eight voicemails. Nice. Fortunately, my boss has a sense of humor and it'll probably be OK. What can I do to prevent this from happening again?
I have a problem with 3.5 mm jack. When I turn on the headset, the phone restarts. And the problem is not with all handsets
I think I found a fix for misbehaving headphones:
http://www.appbrain.com/app/headset-blocker/com.idunnolol.headsetblocker
If anyone has used this please comment.
@imrazor : Thank you very much, I'm using it for two days and since I installed it I've had no problems.

Headset - Earphone Problem

Hi all...
My daughter has a ZTE Blade that I flashed originally to a custom rom running Froyo... for Xmas she got some new headset in ear headphones (one's with a mic)... The sound through these when plugged into the Blade is similar to listening to music underwater (muffled and echoing).... if you press the mic button the volume increases but is still poor quality. However plug in a normal earphone 3.5 connector (two bands rather than three) and everything sounds fine... I tried the earphones on other phones/computers and there is definitely nothing wrong with them. We also bought a second pair for my other daughter and they were exactly the same, I then tried my supplied Samsung Galaxy SII headset... again same thing... muffled and echoing sound.
So the problem was with the phone.
I decided to re-flash the phone this time with a Gen 2 Cyanogen Gingerbread rom... I tried the audio again after flashing and it seemed to have been fixed (admittedly I only played a track for a few seconds). Over the course of the day my daughter has reinstalled her apps etc... went to listen to some more music and again the same problem... muffled and echoing sound - pop in some normal headphones and everything is fine.
I have searched around and the problem seems to have come up before a few times but no one has really been able to track down what the issue is. I was actuallt thinking it might be app related (Skype or Tango for example) but I have stopped (not uninstalled yet) these apps but it makes no change.
So it seems that the Blade will not work with any wired headset/mic - any idea's please?
I found it wouldn't work with a headset that has a mic on it, but I got it working fine with my £5 jvc gummi headphones although I'm not getting much in the way of sound quality and volume. Still miles better than the stock headphones in the box though
Sent from my ST18i using XDA App
I know this is an old topic but I found the solution and some others may have the same problem:
There are two kinds of connectors, they have ground and mic signal switched.
If you get the wrong one it will work but sound (mostly speech) will be very bad, this results in a very poor audio quality.
So just get the correct ones (Apple-Style) with mic or the ones withour mic will also work fine.
http://en.wikipedia.org/wiki/Phone_connector_(audio)#Mobile_phones

[Q] Galaxy Note 3 Headphones Issue

I used some really old iPhone headphones on my Note 3 the first day I had it, last week. I haven't had an iPhone since 2010, so I am talking super old and beaten to death. They worked fine.
I only mention this because I've read that some older headsets are not compatible with the S4 and Note 3.
Then I paired them with a pair of ARCTIC P253BT Bluetooth Stereo Headphones. The pairing worked, in theory. The phone and headphones seemed to think they were connected.
But all I got for audio was beeps from the headphones when it connected and the phone would play at the normal, holding-to-ear volume -- even when I clicked the button for headphones and jacked up the volume in Bluetooth Settings. This did not shock me because they are cheap headphones.
Later, I tried to use the Aux jack in my car -- no dice. Phone just acted like it didn't have headphones in.
Tried the old iPhone headphones again, phone acted like it did not have headphones in. I figured I at least had those.
Restarted -- same issue.
I realize this is a very low-level question for this forum. I have yet to ROM the phone and will probably wait until TouchWiz finally beats me down.
Part of the problem is that I had been rolling with a Nexus 4 on CM 10.2, I've been running CM for a year over multiple devices and I've never had a Samsung device.
So I just feel like I don't know how to solve anything. I realize asking for TouchWiz advice is like Yankees ownership asking Red Sox fans for advice, but I am taking a shot.
Any thoughts?
Sounds like you have a bad headphone jack or something wrong with the port connector in the motherboard. I would submit a warranty claim and get a new one.
Btw I've used Bluetooth headphones and the aux port in my car it works perfect.
sent from my ROOT powerd Note3
metalsnakebite said:
Sounds like you have a bad headphone jack or something wrong with the port connector in the motherboard. I would submit a warranty claim and get a new one.
Btw I've used Bluetooth headphones and the aux port in my car it works perfect.
sent from my ROOT powerd Note3
Click to expand...
Click to collapse
Wow, seriously? I did not expect it to be that extreme. Whatever went wrong happened some time after I initially used the first set of ear buds.
So maybe I did it? I have been treating the thing like gold, though.
You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3
Similar issue solved after powering phone off/on
metalsnakebite said:
You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3
Click to expand...
Click to collapse
I've been having the same issue and it seems to correct itself if power my phone off/on, but I'm not happy about the headphone jack being so unreliable on a brand new phone. I've plugged in headphones and an aux out headphone cord and experienced this problem. When the issue arises, the phone will pause for a second as if it's going to send audio to the headphones or aux out device, the unit states "headphones connected" in the notification tray, and then within a second of doing so the audio continues to come from the Note 3 speakers instead of the headphones or external speakers.
metalsnakebite said:
You say that it does nothing when you plug in a headphone right? Like there is nothing connected?
sent from my ROOT powerd Note3
Click to expand...
Click to collapse
It works for one second then either gets really dim or starts playing at the normal call volume (not speaker volume). I took it to the store today and They had no idea. They thought they were very clever when they first got it and I told them all the setting they were planning to try had already been confirmed. They went through the motions. No dice.
They think it is a hardware issue.
If it is a hardware and that is what it sounds like then, you can submit a manufacturer warranty claim with Verizon Wireless.
sent from my ROOT powerd Note3
metalsnakebite said:
If it is a hardware and that is what it sounds like then, you can submit a manufacturer warranty claim with Verizon Wireless.
sent from my ROOT powerd Note3
Click to expand...
Click to collapse
I did that and got a new one. Same issue. Insane. Must be something in my settings.
Solution
bmcs9119 said:
I did that and got a new one. Same issue. Insane. Must be something in my settings.
Click to expand...
Click to collapse
My solution to this behavior (YMMV, but I had the exact same behavior)
The issue ended up being the case. It was generating enough of a standoff that the AUX cable wasn't making complete connection. I think the Note is configured to only recognize a headphone output if both channels are making connection (which is slightly atypical behavior).
TL;DR: If you're having a similar problem, try taking off your case.
Car aux input does not work
GirlMeetsGym said:
I've been having the same issue and it seems to correct itself if power my phone off/on, but I'm not happy about the headphone jack being so unreliable on a brand new phone. I've plugged in headphones and an aux out headphone cord and experienced this problem. When the issue arises, the phone will pause for a second as if it's going to send audio to the headphones or aux out device, the unit states "headphones connected" in the notification tray, and then within a second of doing so the audio continues to come from the Note 3 speakers instead of the headphones or external speakers.
Click to expand...
Click to collapse
I'd like to add my voice to the chorus. Almost identical problem. Works perfectly on all other devices but not 2007 Saab aux. Worked with former Note 2. I tried 3 different cables. Plays fine for a little while then audio directed to phone speaker when notification sounds. I have no case. Pretty sure it's not cabling. Heard it was low impedance headphones. My carrier has not heard of this. I belive it's a compatibility issue with the aux port. Trying bluetooth alternative. I dislike the Hassel but at a loss for now. Maybe Kitkat?
I am having the same issue on a phone that is less than a week old. Headphones work, then later they don't. It shows them connected, briefly sends audio to earphone, then to phone speaker. Reboot fixes it.
Sent from my SM-N900T using Tapatalk
Had the same issue im sure this was tried but make sure your headphones or anything else is plugged in all the way the connection on these things is shotty at best anything you use must be all the way in or it wont work
jolly_roger_hook said:
Had the same issue im sure this was tried but make sure your headphones or anything else is plugged in all the way the connection on these things is shotty at best anything you use must be all the way in or it wont work
Click to expand...
Click to collapse
I don't think this is a hardware issue as the behaviour doesn't really make sense. I suspect it has to do with the service that detects whether headphones are connected or not.
I have this issue from time to time with multiple pairs of headphones.
A restart usually fixes it, but not straight away. I usually have to wait a minute or two after the gui is loaded before the headphones will be detected again.

My LG G2 stuck on headphone mode

Yesterday I was streaming a movie on my mobile when out of the blue there was no audio just to discover that the headphone icon is present on the screen with no headphones or whatsoever attached!
I plugged the headphones and removed them countless times with no effect, I powered the phone off and restarted it multiple times..
I have no idea if it's a software or a hardware problem but it was triggered out of nowhere as I said I didn't touch the headphone jack it just triggered itself while watching a movie with no headphones plugged!
I think this is relevant, recently the phone occasionally acts weirdly when I plug the headphones, for example it lowers and increases the volume as if it's controlled by a ghost, if I'm watching something it opens the google now app and tells me to tell google what to do and things like this.
I'm running the phone on lollipop 5.0.1 and my g2 is d802 not root or roms
Any help would be appreciated, thank you..
May need a new headphone jack.
Had this problem with a couple iphones before.
1 was fixed by a new jack. The other was defective beyond repair

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
Sent from my Nexus 6P using Tapatalk
Has to be defective unit
Sent from my SM-N920W8 using Tapatalk
1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Click to expand...
Click to collapse
Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
Click to expand...
Click to collapse
I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

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