Related
I am posting a new thread because the other related threads were misleading at best and I searched high and low for this info and finally took a chance to confirm it.
When I lost my nexus at the beginning of the month, Asurion told me they would not replace it, my only choice was a vibrant.
I tried the MT4G for this month (CA has 30 day remorse) and prefer the N1.
Called again and told them the last info I could find from August was that N1 was available from google through the developer program. I could not find any answer to the question "Is the Nexus One really still available?"
I spent the $25 to join the developer program and the answer is "YES"
I can order up to 10 at full retail.
Of course, if this were uninsured, I would just buy one off the street and I will drop the insurance because it has been a royal waste of time, but as soon as I scrape up an extra $600 (because it will likely take a while for Asurion to reimburse me), I will get it.
I went all the way through the purchase process up to the place order button, so it looks like there is no backorder or anything.
It appears the only requirement to join the developer program is a google account (can be an apps account but only certain kinds) and $25.
Edit - Fockers backed out on my "deal" only offering POS vibrant. certainly not same capability or features as N1.
Fail to see how this indicates that Asurion will cover your new N1... How about we wait and see what happens in the end.
daijizai said:
Fail to see how this indicates that Asurion will cover your new N1... How about we wait and see what happens in the end.
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They will reimburse you up to the retail value of the phone, minus deductible, if you don't wish to use one of the options they provide you. If you want to spend the $ to join as a developer, the OP is right - they will cover you.
so are you saying they will only offer the vibrant and not the mytouch 4g?
The OP is saying that he will pony up $600 out of his pocket for a new Nexus One, which will then be reimbursed by Asurion, minus $140 deductible.
hhmm.
1. At what point can the insurance be added?
I bought my Nexus when it came out earlier this year.
I am not a developer, just a damned happy user.
2. At what point can I pay the $25 developer fee?
T-Mobile told me that they would NOT insure my Nexus cause, because I didn't have insurance on my previous phone (G1), and also because I didn't but it through them.
I really dont NEED the insurance. Jeez, I've never even dropped my Nexus. It's still pristine
But I'd rather have it and not need it ... than to need it and not have it.
When I bought my phone from Google, I called T-mobile when I recieved it and put insurance on it.
OrganizedFellow said:
hhmm.
1. At what point can the insurance be added?
I bought my Nexus when it came out earlier this year.
I am not a developer, just a damned happy user.
2. At what point can I pay the $25 developer fee?
T-Mobile told me that they would NOT insure my Nexus cause, because I didn't have insurance on my previous phone (G1), and also because I didn't but it through them.
I really dont NEED the insurance. Jeez, I've never even dropped my Nexus. It's still pristine
But I'd rather have it and not need it ... than to need it and not have it.
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1. If I remember correctly policy says within 30 days, but I would call them anyways as they still might. When I got mine they wanted to physically see the phone first, just to make sure they weren't insuring air or an already broken phone. Made sense since I didn't buy it from T-Mo they couldn't just look it up. Bought mine on launch day, and had ins. by the end of the week. $140 deduct is way cheaper than $579 again. It did take a week to get everyone on the same page (Asurian and T-Mo) since the phone was so fresh it wasn't in any of their published list of phones yet.
2. Anytime. It's just to register as a developer. If you never buy a phone or make an app im sure Google is happy to keep your $25. Just buy the phone whenever you're ready.
I got the insurance because warranties are for *ussies. I like to void them (XBMC, DD-Wrt, cars, etc) and planned to with my Nexus as well. Since warranties are intended to only ever cover manufacturer defects, not user error, if I bricked it or fried it it's insured. Look into it, and if you can get it do it. It's only like $4.95 a month. And you're right: If you don't have it, you'll need it. And if you have it, you wont need it.
And don't fear dropping it, I have. Too many times. Almost shed a tear the first time. Til I realized this thing is so damn-well built, I have but only 3 scratches. And it has taken a couple of ugly falls.
marquez1369 said:
so are you saying they will only offer the vibrant and not the mytouch 4g?
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Yes, thats what they did to me.
player911 said:
The OP is saying that he will pony up $600 out of his pocket for a new Nexus One, which will then be reimbursed by Asurion, minus $140 deductible.
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They didn't let me take this path and I called 3 times talked to different people. In the final call, I said I'd prefer a G2 since it is very similar amd this very nice/polite guy went to the supervisor (so he said) and 10 mins he came back and said they woudlnt do it bcause the G2 has a keyboard and the N1 doesn't. The G2 covers the G1 he said.
So, I have now a vibrant which I am starting to like except for the GPS which is worth &^#$. However the Vibrant experience made me decide to get a Nexus S when it comes out (GPS fixed-hopefully, camera flash, 2.3, SAMOLED, etc etc).
Messing with the vibrant firmware is a tricky road though.
Funny thing, I bought a G2 and disliked it to death (except the HSDPA+), returned it in five days, tried an HD7 and settled on the Vibrant at the end.
marquez1369 said:
so are you saying they will only offer the vibrant and not the mytouch 4g?
Click to expand...
Click to collapse
That is correct at this time. I found someone to lend me the extra $500 and called asurion to make sure I had the process right and fockers said "we show reimbursement is denied for this phone because we can't go to the google site and buy it"
It's completely f'd up. The damn phone is available at retail for the same purpose it was originally sold (developer phone) and they are saying "nope".
My claim can stay open through late april, so I am going to hold on until I can find a way to force them to get me an N1 or get something better than a POS samsung vibrant.
negroplasty said:
They will reimburse you up to the retail value of the phone, minus deductible, if you don't wish to use one of the options they provide you. If you want to spend the $ to join as a developer, the OP is right - they will cover you.
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Click to collapse
Looks like they are not going to let me do it without a fight. I have a decent loaner phone so I am not in a huge hurry.
Has anyone had success getting asurion to cover an N1 purchased from anywhere besides google's website?
This seems like typical insurance ripoff crap. I think I will have to consider squaretrade or one of the other "write a check" type providers for my next phone. I sure won't do assurion anymore unless it is just until I get another policy in place.
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
resinous said:
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
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Click to collapse
Almost certainly not. They don't even offer the G2, only the POS vibrant.
About two weeks before my claim, they changed the way they work with T-Mobile.
They only authorize phones that T-Mobile sells and T-Mobile ships out the replacement handsets from their own warehouse.
This doesn't make sense for a phone that is unlocked and is just using T-Mobile service, but asurion seems to be saying they only provide replacement phones that are sold by carriers no matter what you think you are insuring with them.
resinous said:
wonder if they'll offer the nexus s as a replacement instead of the vibrant/G2
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LOL. Heck, Tmobile USA won't even be insuring the Nexus S!
675 Trip said:
Almost certainly not. They don't even offer the G2, only the POS vibrant.
They only authorize phones that T-Mobile sells and T-Mobile ships out the replacement handsets from their own warehouse.
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Yep. Happened to me, the first vibrant had a greenish screen so I cried foul but came with a *T-Mobile* 1yr warranty in the box, so they bounced me to TMO who shipped me a replacement one, refurb as well. Came from the same address and in the same box as the original.
They were nice during the whole very long process (seems I was lucky, I saw tons of people on the web claiming they were quite rude).
I'm not hating the Vibrant so far -although I tried to reject it in every possible way-. Has a nice screen and doesn't have the 3G issue I had until the last day and my GF's still has. Miss Froyo and an easy way to install roms. Has a freakin' awesome camera....
galaxys said:
LOL. Heck, Tmobile USA won't even be insuring the Nexus S!
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shame. wow not even allowing people to replace with a G2
How much are Vibrants going for on Ebay? Perhaps get the Vibrant and sell it. Cash money toward a Nexus
OR
Just call can keep complaining. Say you were instructed to buy the phone and get reimbursed. Tell them you "now" have the phone and are awaiting reimbursement.
ELSE
Tell them you want all of the money you paid to them refunded since they are running a fraudulent scam of a business.
I just went through something like this (not exactly) with Asurion. You pay $5 a month. I had a Motorola Cliq and it was junk. Regardless I smashed it. The deductible was $120. wtf. I could buy a new one for less as my line was eligible for an upgrade.
Needless to say I purchased a MyTouch 3G Slide, in which case my GF left 4 days later. Moral of the story: Don't buy chicks phones and don't pay for Asurion crap. I broke the motorola on accident btw.
bought a brand new N1 the day google announced the NS and right away i called Asurion and added the the insurance.
GHOST99K said:
bought a brand new N1 the day google announced the NS and right away i called Asurion and added the the insurance.
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Exactly and if you try to make a claim, they will offer you a Samsung Vibrant AND THAT'S IT!
I need to find my actual contract to see if there is any fine print I can take advantage of. Online I read something in one policy that they would replace it with a device with the same capabilities. I am not sure that is in mine.
You're better off buying a squaretrade policy, it looks like, and just holding the assurion policy for the 30 day grace period before squaretrade takes effect. If you buy squaretrade same day as purchase, no waiting period.
If squaretrade can't fix or replace, they write you a check.
I posted the below in response to another thread but thought I might as well create a thread to get a more definitive answer on the issue of whether or not LG/Verizon/CarrierX will honor its manufactures warranty if you bought your phone 2nd-hand through Ebay/Craigslist/ect.
Here's my OP, did I just get lucky or is this really how the warranty program really works?
If I'm correct, I hope to dispel the misunderstanding many XDA'ers may have about their warranty and have the fully functional phone they deserve. But please correct me if I'm wrong.
topurdue said:
I didn't have a choice about taking it back to Verizon. I bought it off of CL and it was probably one the original owner had replaced. So, returning it isn't an option for everybody. I tried many things that didn't work also, but this app did and it's why I shared.
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incubus2 said:
I bought my Verizon g2 on swappa so I am in the same boat. I don't know what this magic app does but works for me. Thanks for sharing.
Sent from my VS980 4G using Tapatalk
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I used to think the same thing but this is actually FALSE.
I bought my used G2 off of Ebay and was having problems with the speaker port. So I just brought the phone into Verizon, they confirmed the speaker port wasnt working, looked up my account (im sure they can see whether or not I bought it directly from them) and they had a new phone mailed out to me, no questions asked.
I believe its because the phone is still less than a year old which is covered under LG's manufacturers warranty program not Verizons. Therefore its LG's money, not Verizon's. Why wouldnt Verizon go through the trouble of keeping their customers happy when it doesnt even cost them anything.
Now it might be different once the G2 hits the one year mark. And maybe I just got lucky as I didn't volunteer any info about the Ebay purchase, cuz I was already getting what I wanted anyway. Either way, you have nothing to lose and a brand new G2 to gain if you at least try.
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My imported g2 d802, they wouldn't honour the warranty in the uk and couldn't tell me who to contact. Bought off eBay from someone who purchased it and didn't like it.
Sent from my LG-D802 using Tapatalk
I have no experience outside of Sprint, but with the way my replacement program works, I pay $11/month on my Sprint bill and no matter WHERE my phone came from, defects are fixed(or the phone is replaced) for free. 1-year manufacturer coverage doesn't matter.
If I didn't pay for Sprint insurance, I'd have to mail the phone to LG's warranty department, and I'd have to be within one year. I was told the exception to this is a "known issue", kind of like a manufacturer recall, where so many people have the same defect that Sprint will perform swaps on behalf of the manufacturer even if you don't have insurance. These are rare, I guess because the mfr has to put out a bulletin or something like that admitting the flaw.
Of course, the insurance also helps if I drop or lose the phone. Which is not manufacturer/warranty-related.
It sounds like you might be enrolled in VZ's insurance?
Sent from my LG-LS980 using Tapatalk
When you buy phone that have suffix from your country you can make "purchase agreement" and it will be taken into account if you have everything.
so i purchased my nexus through huawei off course they offer no insurance so i looked online and found square trade they have a pretty good track record with coverage i purchased the insurance and was wondering if anyone has experience with them how does the process work do they send you a replacement phone if you file a claim or do they fix the phone for example broken screen. they have a nexus insurance option which is the one i purchased. the plan i got covers accidental damage and malfunctions.
aernest78 said:
so i purchased my nexus through huawei off course they offer no insurance so i looked online and found square trade they have a pretty good track record with coverage i purchased the insurance and was wondering if anyone has experience with them how does the process work do they send you a replacement phone if you file a claim or do they fix the phone for example broken screen. they have a nexus insurance option which is the one i purchased. the plan i got covers accidental damage and malfunctions.
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Click to collapse
Used them in the blackberry days. Never had a problem with them
Sent from my Nexus 6P using Tapatalk
aernest78 said:
so i purchased my nexus through huawei off course they offer no insurance so i looked online and found square trade they have a pretty good track record with coverage i purchased the insurance and was wondering if anyone has experience with them how does the process work do they send you a replacement phone if you file a claim or do they fix the phone for example broken screen. they have a nexus insurance option which is the one i purchased. the plan i got covers accidental damage and malfunctions.
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Click to collapse
File a claim.
They give you a shipping labe.
Ship the device.
They evaluate.
They either fix or refund.
I've had both happen.
For a camera, they sent me a refurb.
I had a Nexus 7 and they gave me the cost of the item.
aernest78 said:
so i purchased my nexus through huawei off course they offer no insurance so i looked online and found square trade they have a pretty good track record with coverage i purchased the insurance and was wondering if anyone has experience with them how does the process work do they send you a replacement phone if you file a claim or do they fix the phone for example broken screen. they have a nexus insurance option which is the one i purchased. the plan i got covers accidental damage and malfunctions.
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Click to collapse
they're great... and it depends on your issue. My issue was my screen was shattered. In this case, they couldn't replace the glass (apparently Huawei made this thing impossible to fix a screen) so they shipped me a new one. (by shipped, they actually bought me one from amazon and shipped it since they didn't carry any on inventory.) they send you a label to ship your old phone back. needs to be done in 7 days I think. so I had my old broken but working phone for 3 days before the new one came. swapped out the sim and shipped the old one out... worked great.
for my family, I have 3 phones covered with them.
You have a link?
Blaze420916 said:
You have a link?
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http://lmgtfy.com/?q=squaretrade
Keep in mind the insurance plus deductible is $200. You could get the screen replaced for less. Unless you're sure the phone is going to fall off a building it might make more sense to put the money in a savings account.
Sent from my Nexus 6P using Tapatalk
Restola said:
Keep in mind the insurance plus deductible is $200. You could get the screen replaced for less. Unless you're sure the phone is going to fall off a building it might make more sense to put the money in a savings account.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I think we all know how insurance works. Keeping money in a savings won't replace your device. It's actually $99 for 2years and $75 an incident. That pretty damn cheap.
"Unless you sure it's going to fall off a building"
Really? If we could predict the future we wouldn't need insurance would we. It's called peace of mind. You never know what may happen, and for $7.50 a month it's a no brainer to me.
I have square trade. Best deal on insurance I ever had. Before I always had it through Asurion (I'm on Sprint) and this is cheaper. I went with Square because my 6p was a gift and I didn't get insurance at 1st because of this.. Sure was glad for the person on here who referred me to them. ?✌
Sent from my Nexus 6P using Tapatalk
Hi everyone,
So I have read a ton of conflicting information on insurance for the Nexus 6p ( only looking at Square Trade and Asurion not Nexus Protect)
So here are my questions if anyone that has actually made a claim with Asurion or Square Trade (most interested in Square trade at this point) please let me know, thanks!!
1- If a claim is made with Square trade and the phone is not repairable, do they have Nexus 6p's as replacements? Or is it going to be like Asurion where they will send you a "like" device?
2- If the phone is repairable through Square trade, do they support repairs for this device? Or will they just send me a monetary value?
3- Is it confirmed that Asurion will in fact drop your insurance (Verizon) if you activate the Nexus 6p on your line? (I have not activated it on Verizon yet, using google fi right now, I know they have a protection plan but I will be using this plan only when I run out of minutes on Verizon line, grandfathered in so not going to be able to use google fi insurance either)
I have Asurion on my line, I want to purchase Square Trade for my Nexus 6P since Asurion will not replace it if necessary but I want to make sure that Square Trade will fix my device if I need it to be fixed or replace with a Nexus 6P. Thanks everyone!!
(Nexus Protect is not an option for me, I purchased on Swappa but since I have Asurion I can submit for Square Trade)
The one time I ever had to use my SquareTrade warranties they actually gifted me the money to buy a new item. This was not for a phone so that may be different.
I have had both and have filed. Claims through both. For both my Nexus 5 and my Nexus 6 I was either able to send the phone in for repair or fix locally and send in the reciept for a full refund of the price of the repairs. In the case of the Nexus 6 screen I had to send it in due to the screen being so new that my local repair shop couldn't get a screen in stock. (Ran over by several cars). Square trade ended up sending me another phone as mine wasn't repairable. My Nexus 5 was also sent to Square trade and was sent back a new phone as the board where the charging port connected to was damaged along with a bad screen. Both times phones had custom RoMs on them and yet they were totally painless experiences and I would highly recommend them. I went with Nexus protect on my 6P and I am hoping I didn't make a mistake doing so. I can't answer the Asurion question as the times I have had Asurion, I was insuring phones purchased through my provider.
Sent from my Nexus 6P using Tapatalk
chipstien said:
I have had both and have filed. Claims through both. For both my Nexus 5 and my Nexus 6 I was either able to send the phone in for repair or fix locally and send in the reciept for a full refund of the price of the repairs. In the case of the Nexus 6 screen I had to send it in due to the screen being so new that my local repair shop couldn't get a screen in stock. (Ran over by several cars). Square trade ended up sending me another phone as mine wasn't repairable. My Nexus 5 was also sent to Square trade and was sent back a new phone as the board where the charging port connected to was damaged along with a bad screen. Both times phones had custom RoMs on them and yet they were totally painless experiences and I would highly recommend them. I went with Nexus protect on my 6P and I am hoping I didn't make a mistake doing so. I can't answer the Asurion question as the times I have had Asurion, I was insuring phones purchased through my provider.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Awesome thanks! I am going to try to go with Square trade now that I know if something happens the will attempt to repair it. Thanks so much!!!
RED ZMAN said:
The one time I ever had to use my SquareTrade warranties they actually gifted me the money to buy a new item. This was not for a phone so that may be different.
Click to expand...
Click to collapse
Thanks so much, going to go with Square trade.
Chris J L said:
Thanks so much, going to go with Square trade.
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Click to collapse
It should be noted that both phones were refurbished units however all the phones you get from Asurion will also be refurbished units so if this is a issue then you might want to research other options. I personally have only had one issue out of 8 refurbished phones so I'm not one to complain like many users.
Sent from my Nexus 6P using Tapatalk
I actually work for Verizon and I can confirm that Asurion sends refurbished devices. It's a fairly simple process. However, Verizon's policy towards non-Verizon devices is that the insurance would not cover it. The device has to be purchased from Verizon or an authorized retailer. One other thing is that when you switch over the device (usually by switching the sim card from another device) the insurance would stay on your line and you would continue to be billed for it (Seriously -_-). So you would have to take it off of your line either by calling, stopping into a store, or by going into your My Verizon account and managing the features on your line.
One other thing to note is that once you remove the insurance from your line, you cannot add it back unless it's an open enrollment period and you meet the requirements or you purchase a new device on that line.
XXXNearDeathXX said:
I actually work for Verizon and I can confirm that Asurion sends refurbished devices. It's a fairly simple process. However, Verizon's policy towards non-Verizon devices is that the insurance would not cover it. The device has to be purchased from Verizon or an authorized retailer. One other thing is that when you switch over the device (usually by switching the sim card from another device) the insurance would stay on your line and you would continue to be billed for it (Seriously -_-). So you would have to take it off of your line either by calling, stopping into a store, or by going into your My Verizon account and managing the features on your line.
One other thing to note is that once you remove the insurance from your line, you cannot add it back unless it's an open enrollment period and you meet the requirements or you purchase a new device on that line.
Click to expand...
Click to collapse
Thanks for the tip!!! I really appreciate it!! So if I am keeping both devices then I can keep asurion to cover my note 5? And then get square trade for the Nexus 6p? That is my overall goal in this situation, I just want to keep asurion and get square trade for the Nexus 6p as Asurion does not cover it. Thanks!!!
XXXNearDeathXX said:
I actually work for Verizon and I can confirm that Asurion sends refurbished devices. It's a fairly simple process. However, Verizon's policy towards non-Verizon devices is that the insurance would not cover it. The device has to be purchased from Verizon or an authorized retailer. One other thing is that when you switch over the device (usually by switching the sim card from another device) the insurance would stay on your line and you would continue to be billed for it (Seriously -_-). So you would have to take it off of your line either by calling, stopping into a store, or by going into your My Verizon account and managing the features on your line.
One other thing to note is that once you remove the insurance from your line, you cannot add it back unless it's an open enrollment period and you meet the requirements or you purchase a new device on that line.
Click to expand...
Click to collapse
Hmm.
I have bought devices from third parties and they were covered for warranty and theft.
I've filed both types of claims on devices that I ddid not buy from Verizon.
Could be that since they were Verizon branded, it didn't matter.
XXXNearDeathXX said:
I actually work for Verizon and I can confirm that Asurion sends refurbished devices. It's a fairly simple process. However, Verizon's policy towards non-Verizon devices is that the insurance would not cover it. The device has to be purchased from Verizon or an authorized retailer. One other thing is that when you switch over the device (usually by switching the sim card from another device) the insurance would stay on your line and you would continue to be billed for it (Seriously -_-). So you would have to take it off of your line either by calling, stopping into a store, or by going into your My Verizon account and managing the features on your line.
One other thing to note is that once you remove the insurance from your line, you cannot add it back unless it's an open enrollment period and you meet the requirements or you purchase a new device on that line.
Click to expand...
Click to collapse
Well I did report my Note 5 (1.5 month old) to Asurion and they sent me a brand new phone. There was no refurb at the time.
Chris J L said:
Thanks for the tip!!! I really appreciate it!! So if I am keeping both devices then I can keep asurion to cover my note 5? And then get square trade for the Nexus 6p? That is my overall goal in this situation, I just want to keep asurion and get square trade for the Nexus 6p as Asurion does not cover it. Thanks!!!
Click to expand...
Click to collapse
That should work. I don't want to guarantee anything as far as the Note 5 but as long as that device is the active device on your line at the time of the claim. Asurion's website might not let you make a claim if you just switch over the device (I've never tried it so I couldn't tell you) so you might just have to call insead.
Glad I could help!
---------- Post added at 12:10 AM ---------- Previous post was at 12:04 AM ----------
tech_head said:
Hmm.
I have bought devices from third parties and they were covered for warranty and theft.
I've filed both types of claims on devices that I ddid not buy from Verizon.
Could be that since they were Verizon branded, it didn't matter.
Click to expand...
Click to collapse
Like you said, those devices would have been Verizon branded. In this case the Nexus 6p isn't Verizon branded. It's technically not even certified to work with Verizon's network by Verizon...
initial_k said:
Well I did report my Note 5 (1.5 month old) to Asurion and they sent me a brand new phone. There was no refurb at the time.
Click to expand...
Click to collapse
With Asurion it seems like it's hit or miss with whether or not it's a new phone or a refurb. I've seen both ways. It also depends on how new to the market the phone you're claiming is. For example, my mom dropped her brand new iPhone 6S in the toilet the day after she got it (*facepalm* -_-, it's actually quite a funny story tbh) and Asurion sent a brand new phone still in the original packaging because at this point the 6S had only been out for a month or something like that when she got it so Asurion hadn't had any refubs to send out.
XXXNearDeathXX said:
That should work. I don't want to guarantee anything as far as the Note 5 but as long as that device is the active device on your line at the time of the claim. Asurion's website might not let you make a claim if you just switch over the device (I've never tried it so I couldn't tell you) so you might just have to call insead.
Glad I could help!
---------- Post added at 12:10 AM ---------- Previous post was at 12:04 AM ----------
Like you said, those devices would have been Verizon branded. In this case the Nexus 6p isn't Verizon branded. It's technically not even certified to work with Verizon's network by Verizon...
With Asurion it seems like it's hit or miss with whether or not it's a new phone or a refurb. I've seen both ways. It also depends on how new to the market the phone you're claiming is. For example, my mom dropped her brand new iPhone 6S in the toilet the day after she got it (*facepalm* -_-, it's actually quite a funny story tbh) and Asurion sent a brand new phone still in the original packaging because at this point the 6S had only been out for a month or something like that when she got it so Asurion hadn't had any refubs to send out.
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Click to collapse
Thanks great thanks!! I am going to go this route, unfortunately the Note 5 is active more often on my account as it is my work phone so based off of your advice it seems as though this should work out ok. Thanks again!
Just curious, why not Nexus Protect?
I purchased it on Swappa so I am not eligible for Nexus Protect.
Has anyone ever found a coupon code that works for Squaretrade?
Squaretrade on used items ?
Chris J L said:
I purchased it on Swappa so I am not eligible for Nexus Protect.
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Click to collapse
I was looking into this. Can we get squaretrade on a device we purchase from Swappa even if its used ? If so i can forego buying a new device just for nexus protect ?
naruto.ninjakid said:
I was looking into this. Can we get squaretrade on a device we purchase from Swappa even if its used ? If so i can forego buying a new device just for nexus protect ?
Click to expand...
Click to collapse
The only way that I know how to do this is if you have asurion on your line already.
Some say they will drop you, some say they won't so I don't know for sure as I have not gone ahead with the Square Trade warranty yet, (waiting to see if I can find a coupon code or a sale).
What I did since I have coverage on my line was requested a letter from Asurion stating that I am covered for my line (asurion covers the line so whatever device you have on there is what is covered at the time, that's what they told me). My plan is when I am ready to use Squaretrade to submit my coverage letter to them and let them know what my phone has current coverage. I have put my sim in the Nexus 6P and I switch between phones. As per one of the last comments, I would have to call Asurion to cancel my coverage, (which I don't want to do because I want to keep it for my other phone on my line.). When I looked at my plan, I saw that coverage was till there however, I mainly use my note 5 so that is the phone that is more often on the line. So now I just have to work on the Square Trade side of this so I can get coverage for my Nexus 6P as Asurion does not cover this device. I did speak with Squretrade about this and they said that a letter showing proof of insurance from your insurance company is valid which is what I got from Asurion.
Hope this helps.
Chris J L said:
The only way that I know how to do this is if you have asurion on your line already.
Some say they will drop you, some say they won't so I don't know for sure as I have not gone ahead with the Square Trade warranty yet, (waiting to see if I can find a coupon code or a sale).
What I did since I have coverage on my line was requested a letter from Asurion stating that I am covered for my line (asurion covers the line so whatever device you have on there is what is covered at the time, that's what they told me). My plan is when I am ready to use Squaretrade to submit my coverage letter to them and let them know what my phone has current coverage. I have put my sim in the Nexus 6P and I switch between phones. As per one of the last comments, I would have to call Asurion to cancel my coverage, (which I don't want to do because I want to keep it for my other phone on my line.). When I looked at my plan, I saw that coverage was till there however, I mainly use my note 5 so that is the phone that is more often on the line. So now I just have to work on the Square Trade side of this so I can get coverage for my Nexus 6P as Asurion does not cover this device. I did speak with Squretrade about this and they said that a letter showing proof of insurance from your insurance company is valid which is what I got from Asurion.
Hope this helps.
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Click to collapse
I’m not sure if this applies to me then. I’m on T-Mobile and don’t purchase insurance. I did purchase Square trade for my note 4 but it was new from T-Mobile. I emailed them just in case but not sure if they cover used devices. Anyone know if they cover new devices sold on Swappa? Would I just send the PayPal Invoice? From the contract from my note 4 I got this extract so wondering if they do covered used devices. Hopefully I wouldn’t have to wait and use the manufacturer warranty before I could use SquareTrade.
Excerpt: HOW LONG OUR COVERAGE LASTS:
• If your item is NEW, this Protection Plan begins on the day you purchased the item, and lasts for the number of years you chose at purchase time.
• If your item is USED/REFURBISHED, this Protection Plan begins on the 31st day after your item purchase or after your manufacturer's warranty expires, whichever is longer. The agreement also lasts for the number of years you chose at purchase time.
edlowjr said:
Has anyone ever found a coupon code that works for Squaretrade?
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You can normally get them from someone that has Squaretrade.
What the title says.
Google store
Sent from my Nexus 6P using XDA-Developers mobile app
Google Store today they are offering $50 off on Nexus 5X and Nexus 6P.
Or use swappa
Sent from my Nexus 6P using Tapatalk
Carphone Warehouse if you're living in the UK, excellent prices especially if SIM free.
Google Store...
Edit
While you're there, check out the official 6P accessories. Google just released the live cases and my o my do they look good or not.
ttminh1997 said:
While you're there, check out the official 6P accessories. Google just released the live cases and my of my do they look good or not.
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I do agree they look great, but I just purchased a dbrand skin a few days ago...
FreebaseJosh said:
What the title says.
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Wherever it is the cheapest, total all in cost. The Google store is likely the second worst place since they charge tax to a number of states and usually don't throw in extra goodies. They are beat to the title of worst place to buy only by Best Buy where you will pay tax in every state hat has one. Newegg will charge tax to CA and a few others. IMO the best place to buy is B&H. If you have not heard of them buy without hesitation. They are a well established vendor of photographic gear with outstanding service and some of the better prices around. And when it comes to photo gear their selection is unparalleled.
GroovyGeek said:
Wherever it is the cheapest, total all in cost. The Google store is likely the second worst place since they charge tax to a number of states and usually don't throw in extra goodies. They are beat to the title of worst place to buy only by Best Buy where you will pay tax in every state hat has one. Newegg will charge tax to CA and a few others. IMO the best place to buy is B&H. If you have not heard of them buy without hesitation. They are a well established vendor of photographic gear with outstanding service and some of the better prices around. And when it comes to photo gear their selection is unparalleled.
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Thanks, and I agree B&H is a great store (I actually some of my PC parts from them), now that I know that they carry the phone I'm gonna go with them. They literally have everything tech related.
Sweet I get no sales tax, a $50 Gift Card, and a selfie stick...
Just bought mint condition 64GB version from Swappa for $440. Very happy with my experiences there, both selling and buying.
craighwk said:
Just bought mint condition 64GB version from Swappa for $440. Very happy with my experiences there, both selling and buying.
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Or you could have bought a brand new one with a 2 year warranty (1 year extended with many credit cards) for $10 more
I got mine off Amazon, $64 GB; standard price of $549, after taxes and whatnot it came to about $600; it's a bit more expensive, but I'm glad I paid the extra because Amazon is awesome, and I'm getting a replacement shipped because my wifi module died after I unlocked the bootloader (how does that even happen?).
Got mine from Best Buy for $449 and a $50 gift card.
I was there and I already planned on getting the 6P so why not.
Sent from my Nexus 6P using Tapatalk
I got my aluminum 64gb from Amazon for $394- plus tax. I.highly recommend Amazon
Sent from my Nexus 6P using Tapatalk
There are members here telling you not to buy from that Google Store purely because you can save a few bucks elsewhere. But I believe this is incorrect. The Google Store is the single best place to buy from even if it costs you a few extra dollars. Why? RMA's and returns. If you buy from Google and you have a legitimate problem with your phone all you do is tell them about it and they'll give you a replacement. No proof required, and very few questions asked. It's about as easy as it gets. Even if your phone is bent. If you buy from another retailer they'll generally do whatever they can to not provide you with a replacement. Those few extra bucks you might pay via the Google Store are well worth the peace of mind that comes with knowing you'll be taken care of if something goes wrong.
Heisenberg said:
There are members here telling you not to buy from that Google Store purely because you can save a few bucks elsewhere. But I believe this is incorrect. The Google Store is the single best place to buy from even if it costs you a few extra dollars. Why? RMA's and returns. If you buy from Google and you have a legitimate problem with your phone all you do is tell them about it and they'll give you a replacement. No proof required, and very few questions asked. It's about as easy as it gets. Even if your phone is bent. If you buy from another retailer they'll generally do whatever they can to not provide you with a replacement. Those few extra bucks you might pay via the Google Store are well worth the peace of mind that comes with knowing you'll be taken care of if something goes wrong.
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Click to collapse
A couple things need to be added because it was left out. Officially, Google says it doesn't cover accidental/water damage. Having protection plan obviously covers that. I say this because above it says "even if your phone is bent".
The other thing left out is also kinda big too. It's the part about fronting the money for the device that's going to be replaced. Google doesn't just send you another device even if it's covered under warranty. They send a email with a link to follow. You follow that and it orders the "rapid replacement" or whatever Google calls that process. It puts a hold on your credit card for whatever the device costs. Once you return the defective device (Google allows you to print out the shipping label so you don't pay for that) the hold is released. The first time I came across this process the amount was a surprise.
I asked if I didn't want to front the money could I just send the defective device in and they send the fixed device/replacement back. They said its done the other way with having a hold put on your card.
Tech_User01 said:
A couple things need to be added because it was left out. Officially, Google says it doesn't cover accidental/water damage. Having protection plan obviously covers that. I say this because above it says "even if your phone is bent".
The other thing left out is also kinda big too. It's the part about fronting the money for the device that's going to be replaced. Google doesn't just send you another device even if it's covered under warranty. They send a email with a link to follow. You follow that and it orders the "rapid replacement" or whatever Google calls that process. It puts a hold on your credit card for whatever the device costs. Once you return the defective device (Google allows you to print out the shipping label so you don't pay for that) the hold is released. The first time I came across this process the amount was a surprise.
I asked if I didn't want to front the money could I just send the defective device in and they send the fixed device/replacement back. They said its done the other way with having a hold put on your card.
Click to expand...
Click to collapse
A bent phone is usually a manufacture defective one, and is covered under their return policy. Accidental/water damage is not manufacture defective, so it won't be covered. Simple as that.
It's called an RMA and almost all retailers do that for returned merchandise. Look at the situation from their POV: what would keep you from not sending the defective phone back once they sent you the replacement. Again, simple as that.
Tech_User01 said:
A couple things need to be added because it was left out. Officially, Google says it doesn't cover accidental/water damage. Having protection plan obviously covers that. I say this because above it says "even if your phone is bent".
The other thing left out is also kinda big too. It's the part about fronting the money for the device that's going to be replaced. Google doesn't just send you another device even if it's covered under warranty. They send a email with a link to follow. You follow that and it orders the "rapid replacement" or whatever Google calls that process. It puts a hold on your credit card for whatever the device costs. Once you return the defective device (Google allows you to print out the shipping label so you don't pay for that) the hold is released. The first time I came across this process the amount was a surprise.
I asked if I didn't want to front the money could I just send the defective device in and they send the fixed device/replacement back. They said its done the other way with having a hold put on your card.
Click to expand...
Click to collapse
The bent phones aren't seen as accidental damage, there are many reports of these being replaced by Google with no questions asked. Of course you need to "front the money" as you put it. This is normal procedure when an advanced replacement is being provided to a consumer. Anyway, you're not actually being charged, they're not taking any money, all that's happening is you're authorising them to take the money in the case that you don't return the defective device. Do you really expect companies to just send products worth hundreds of dollars with no insurance against theft/fraud?
ttminh1997 said:
A bent phone is usually a manufacture defective one, and is covered under their return policy. Accidental/water damage is not manufacture defective, so it won't be covered. Simple as that.
It's called an RMA and almost all retailers do that for returned merchandise. Look at the situation from their POV: what would keep you from not sending the defective phone back once they sent you the replacement. Again, simple as that.
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It is simple. So simple I made sure to add it. Being told about a charge is something to know about. It wasn't mentioned. I mentioned it.
As for your question about what would keep someone from not sending a device back. I said nothing about it being right or wrong. You mention it like I did. I don't think it's wrong. Inconvenience for sure, especially if you didn't do anything wrong and it's not your fault. But I know some people would not return the defective device. Integrity for some would make them return it. As for others, some would not and that's almost certainly the reason multiple companies do that exact thing (charge up front).
---------- Post added at 11:43 PM ---------- Previous post was at 11:41 PM ----------
Heisenberg said:
The bent phones aren't seen as accidental damage, there are many reports of these being replaced by Google with no questions asked. Of course you need to "front the money" as you put it. This is normal procedure when an advanced replacement is being provided to a consumer. Anyway, you're not actually being charged, they're not taking any money, all that's happening is you're authorising them to take the money in the case that you don't return the defective device. Do you really expect companies to just send products worth hundreds of dollars with no insurance against theft/fraud?
Click to expand...
Click to collapse
Again, telling those about the charge doesn't mean I think it's wrong. It wasn't mentioned. And being told about paying for the device again, even as a hold that will be returned is something that should be mentioned.