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Alright, long story short, I bought the Juno from Tmo several months ago. One of the reasons I was so impressed with it was the incredible screen quality, it was crystal clear, far better than any other PDA phone Id seen, at least out of what was available at Tmo.
Anyway, that phone got stolen, and the replacement I was sent had very noticeably inferior screen; not clear at all, pixelated. Not to mention a horrible viewing angle. All problems I never had with my original. So I had them send me another replacement, and it was fine again, just like my first one.
Fast forward, that phone dies. They send me another replacement, and the screen is no good again, same horrible quality as the previous replacement. The next several replacements I ask for to fix this issue have the same thing.
All the new Shadows at local Tmo stores are that way too, none of them come close to the first one I had in screen quality.
So my question is, what gives? Did HTC change their screen hardware, or have I just gotten 5 bad apples?
Thanks in advance for any insight, its driving me crazy.
I myself have a Shadow right now, altho not overall what I excepted its really nice for what it is. I miss my qwerty keyboard and touch screen. I'm actually thinking about exchanging it for a different phone. Unless you want to buy it? But the quality is great. Battery life is good.
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
ianken said:
I ran into the same thing.
The keyboard on mine failed. The replacement has an inferior screen and is missing some features of my first unit like the newer Live client and "driving directions" link on the neo interface.
It's kind of a bummer. The folks at the TMO store were clueless.
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To be very honest, I've never met a TMO store clerk who had a clue. I pull my Shadow out at the store and thay are just in aww.
Make T-Mobile keep sending you replacements. I had to go through like 5 replacements in like two weeks in July until I got a good screen shadow. They'll usually waive the shipping off the bat so if the rep is gonna charge you, push to get it waived. They don't care about quality control so don't pay other than the first time. I paid for $15 express overnight the first time and they overnighted for free every other time.
The clueless reps won't believe you. They'll tell you to do a hard reset and go to contrast settings... so what I did was I made a tinyurl of a good thread with pictures right in the first post.
Before you waste too much breath and time, tell them to go to
www.tinyurl.com/shadowscreen (yes the reps have internet access).
That saved me so much time in the phone calls ordering more replacements. After the 2nd or so replacement they didn't believe me anymore so I had to show them.
After the 4th, they made me go to a T-Mobile store to have a rep confirm the issue in person. What I did was bring a friend's good shadow and a bad replacement. The rep couldn't tell a difference with both shadows on the home screen.
He thought I was just picky. Then it hit me to show him the pink T-Mo bootup screen. I tilted them side-by-side and he finally saw the difference and apologized for doubting me. The bad one would go from pink to red to brown while the good one would stay pink in any angle. He made the note on my account and customer care did not give me anymore problems. It didn't matter though because the next one was my good one.
Im not crazy?? Oh thank god!
Thats a huge help, thanks! I'm gonna go talk to them and show them the pictures and see what they say now.
New Hardware
Yes, T-Mobile decided to change the screen hardware, but I was not aware of the screen resolution being degraded. The only bulletin I have seen refers to the screen being changed to help with them not being as prone to cracking. I am one of those "store clerks" and I am not clueless...LOL.
Figures. Half the reason I bought the phone was the amazing screen quality. Any idea if its possible to get an original still?
The "inferior" quality screens started to appear about 9-10 months ago. Here is a post I submitted at Allshadow forums showing the problem in January. I've seen the pictures used in many other forums, which was my purpose in posting:
http://allshadow.com/forum/viewtopic.php?f=2&t=367&st=0&sk=t&sd=a
Since then, my wife's Shadow died and we received a replacement. Unfortunately, it was a bad one... I requested a second one, and it was the same. Then I decided to just sell it rather than dealing with multiple replacements again. Besides, they are a bit more "resistant" to send you replacements 9 months after purchase as opposed to when you are still in your return period
The Shadow I am using has the perfect screen. If something happens to that one and I get a bad replacement, I'll probably sell it and get another HTC device...
So, I wonder...
I accidentally cracked the screen on my shadow the other day, so Im going to try buying a replacement screen online and see if I get lucky and score one of the original, higher quality screens. It would seem that T-mobile doesn't have the good one anymore (6 "crappy" replacements later). Lets just say they aren't very fond of me; 2 call center reps I talked to knew me by name when I would call back...
Anyway, the screen should be in soon, Ill post here with the results
Finally!
Well, I saw an auction for a Shadow on ebay, and thanks to the wonderful pictures the seller posted, I could tell it was an original Shadow, with the original, glorious screen. It was kinda messed up otherwise, but I bought it anyway, took the screen out and put it in mine and voila, amazing Shadow!
Thanks for nothing T-mobile
I bought my Shadow on eBay a couple months ago and i've noticed the screen problem also, do you guys know i i'll able to get a replacement even if i didn't buy it new?
No, sadly. All of the current Shadows have the new, lower quality screen. You would have to find an original on ebay or from another person and switch the screen out (Or use the phone, if its intact)
I just hope the Shadow 2 doesn't also have the crappy screen.
strange problem
I bought a Shadow on ebay and found that the wifi working but the phone will not get a network. It would just show searching again and again. I bought another from ebay that was working well before a broken screen.I took the board from the last fone i bought and install it on the first. everything working apart from the WIfi showing "driver not installed". I then know it was the Dpad section so I changed it then wifi is working but screen color and quality change. I got a strange yellow color and at different viewing angles it would change.I reused the first Dpad and everything is ok apart from wifi. Do you need a matching Dpad flex for special screen?? and wifi???
The Galaxy Note is the Samsung Flagship phone and accordingly has produced a good range of bespoke accessories such as car kit, battery charger for back-up battery, covers etc. One of the reasons I bought this phone was because of the accessories which are not always produced by a manufacturer when they launch a phone. Anyone found a good supplier of the accessories?
Gaugerer said:
The Galaxy Note is the Samsung Flagship phone and accordingly has produced a good range of bespoke accessories such as car kit, battery charger for back-up battery, covers etc. One of the reasons I bought this phone was because of the accessories which are not always produced by a manufacturer when they launch a phone. Anyone found a good supplier of the accessories?
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I also like to find to buy the Note back with the front lether protector
wonsanim said:
I also like to find to buy the Note back with the front lether protector
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According to Clove the Note is being shipped with a Free Flip Cover.
See here for Pics.
Beards said:
According to Clove the Note is being shipped with a Free Flip Cover.
See here for Pics.
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Thats Really nice,Great
Beards said:
According to Clove the Note is being shipped with a Free Flip Cover.
See here for Pics.
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Thanks for the link. Does the flip cover replace the phone back making it close fitting and keeping the overall size slim which is a good idea.
Gaugerer said:
Thanks for the link. Does the flip cover replace the phone back making it close fitting and keeping the overall size slim which is a good idea.
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I believe it does but will only find out for definite tomorrow.
Gaugerer said:
The Galaxy Note is the Samsung Flagship phone and accordingly has produced a good range of bespoke accessories such as car kit, battery charger for back-up battery, covers etc. One of the reasons I bought this phone was because of the accessories which are not always produced by a manufacturer when they launch a phone. Anyone found a good supplier of the accessories?
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Not found anyone selling the official Samsung accessories yet. Some sites are quoting late November. I really want the desk and car units.
htc6500uk said:
Not found anyone selling the official Samsung accessories yet. Some sites are quoting late November. I really want the desk and car units.
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Yes, I agree..... I normally shop at MobileFun for my accessories but even they have little to go on.
They have a few here, including the free case Clove are showing as coming with the phone from them.
Clove was including the flip cover with their GNotes .. It looks sort of like the Magic cover for the iPhone. They are sold seperately on the Clove site also. Wonder if Handtec has them or if they are including them... anyone know?
shEEEsh said:
Clove was including the flip cover with their GNotes .. It looks sort of like the Magic cover for the iPhone. They are sold seperately on the Clove site also. Wonder if Handtec has them or if they are including them... anyone know?
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I Think Not
shEEEsh said:
Clove was including the flip cover with their GNotes .. It looks sort of like the Magic cover for the iPhone. They are sold seperately on the Clove site also. Wonder if Handtec has them or if they are including them... anyone know?
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No, this cover Clove are supplying is the official cover from Samsung.
Besides the link I provided earlier above you can also see that MobileFun are advertising this cover as well here.... Although at present it is Price TBC and running at Pre-Order only.
Clove obviously managed a good deal with Samsung.
Edited:
If you look at the opening 30 seconds on the video from the Clove Blog of the Unboxing of the Galaxy Note you will see the flip case is definitely the official Samsung Case.
I've got my galaxy note today from Phones4U and it came with this cool cover. It makes your note look like a real notebook, haha.
The only drawback is that it's rather stiff (it does around 170 degrees rotation without using force) so if you wanna use two hands, you've got to move it back even further.
Sorry about image quality but indoor light usually pwns phone cameras.
Front:
http://img257.imageshack.us/img257/7169/20090101001.jpg
Back:
http://img84.imageshack.us/img84/473/20090101003m.jpg
PS. You have to notice that this cover protects camera lens slightly when it lies on the table.
Niuseek said:
I've got my galaxy note today from Phones4U and it came with this cool cover. It makes your note look like a real notebook, haha.
The only drawback is that it's rather stiff (it does around 170 degrees rotation without using force) so if you wanna use two hands, you've got to move it back even further.
Sorry about image quality but indoor light usually pwns phone cameras.
Front:
http://img257.imageshack.us/img257/7169/20090101001.jpg
Back:
http://img84.imageshack.us/img84/473/20090101003m.jpg
PS. You have to notice that this cover protects camera lens slightly when it lies on the table.
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Thanks for the images
Gaugerer said:
The Galaxy Note is the Samsung Flagship phone and accordingly has produced a good range of bespoke accessories such as car kit, battery charger for back-up battery, covers etc. One of the reasons I bought this phone was because of the accessories which are not always produced by a manufacturer when they launch a phone. Anyone found a good supplier of the accessories?
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I cannot find a good dock for Galaxy note. All I can find is for Galaxy 7.0
eclipse6 said:
I cannot find a good dock for Galaxy note. All I can find is for Galaxy 7.0
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I have this one: http://www.samsung.com/uk/consumer/mobile-devices/galaxy-note/galaxy-note/EDD-D1E1BEGSTD
Very good but the with disadvantage that the USB port only allows charging.
Warning!! I just came across this at work when my co-worker asked me to set up his phone. I realized something was wrong when I saw the screen and size of this note 4. I decided to show it off for those who is considering picking up one from ebay or Craigslist. See the comparison from a real note 4 and see for yourself. There's no real difference w/ the software but the hardware might be a concern since the battery(charger) is not Original it might blow-up or melt. The fake one is really flaky and has weird random vibration and I would not recommend using it at ALL!!
The problem is, that the real ones are not consistent. I've had two carrier bought note4 from Canada and neither had "Galaxy Note 4" on the back cover. Everything else was spot on thou. I think the hover feature is still unique to the original Note though. (I mean that the screen is active when hovering, not actually having to touch it)
This isn't a sprint note 4. Could have been rooted with custom software.
maddog497 said:
The problem is, that the real ones are not consistent. I've had two carrier bought note4 from Canada and neither had "Galaxy Note 4" on the back cover. Everything else was spot on thou. I think the hover feature is still unique to the original Note though. (I mean that the screen is active when hovering, not actually having to touch it)
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The material are way dif plus as you can see the internal from the battery is WAY dif....
dschachm said:
This isn't a sprint note 4. Could have been rooted with custom software.
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Yes, It's a custom rom from the international version (as you can see from the photo). But in recovery it's not in English it's in Chinese.
Notice the fake also says ERGENCY CALLS ONLY when no card is in it. This is typical Chinglish.
Solarenemy68 said:
Notice the fake also says ERGENCY CALLS ONLY when no card is in it. This is typical Chinglish.
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It's just scrolling, and EM in the beginning is not on field when clicked for a pic. It is spelled right. Don't underestimate the cloning industry, they've grown a lot.
make sure your buddy contacts whoever he bought it from on ebay - if they falsely advertised it as a genuine note4 then he should be covered by ebay's protection. He should also leave negative feedback.
Quick pic of my S7 Edge in my just delivered Spigen S8 Plus case. My S7 Edge Spigen case is to the left of it.
https://forum.xda-developers.com/showthread.php?p=71687492
S7 Edge sitting on the S8+
Same width but a little longer and obviously more screen area
thanks for pics i steel feel like s7e to s8 is the way to go... let me upload another example of a case.. ringke fusion
There's a million size comparison images on google...why do we need a thread for this?
they had a demo model of the s8 and s8 plus in my local phone store, the s8 + its about half a cm taller than the s7 edge
mikey_sk said:
they had a demo model of the s8 and s8 plus in my local phone store, the s8 + its about half a cm taller than the s7 edge
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How does it feel in hand? I think I've held the S7 edge and that felt like a nice size - given that the S8+ is the same width I feel like that would be a reason to change from my S8 (albeit £90 for a marginal bit of extra screen and battery is difficult to reconcile).
PS - what store - I might head to Samsung on Oxford St. if they have it.
Reactiv said:
How does it feel in hand? I think I've held the S7 edge and that felt like a nice size - given that the S8+ is the same width I feel like that would be a reason to change from my S8 (albeit £90 for a marginal bit of extra screen and battery is difficult to reconcile).
PS - what store - I might head to Samsung on Oxford St. if they have it.
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feels brilliant and looks amazing! being slightly taller yr thumb invariably has to reach further up so there is an element of having to slide the phone downwards in yr palm to get yr thumb to the top. the screen just dominates!
they had both @ the three store in chiswick.
three are usually good with having live demo phones generally in even their small stores (unlike vodafone who i am with). So maybe pop into a local three store. o2 had one on show too a few doors up.
the small size looks good and yeas £90 is a hefty price between the two.
Just an update for those who might find it useful - I went in to the Samsung store and spent an hour with both devices (I wanted to leave with a clear decision of S8 or S8+).
I have 'normal' (!) sized hands I guess and I found the S8 to be a perfect size - easy to get across the device. The S8+ I had problems reaching the other side of the keyboard - this is my key decision maker test; can I text easily (using swipe) - on the S8+ when trying to reach across I was hitting the bottom corner keys with my palm.
So I went with the S8 right... wrong! I actually have both now on order - unfortunately I'll get my S8+ late. But it gives me a little more time to decide.
Why I think I will stick with the S8+ is because I enjoyed the screen increase from my S3 to my Axon 7. The S8 feels lovely but I think the screen running things in normal 16:9 proportion feels like I'm getting less.
The S8+ felt a bit big but I think as I don't have a tablet device I would soon yearn for a bigger screen. Decisions, decisions!
Hope that helps people on the fence with some more things to think about.
As a side - I don't feel the fingerprint sensor is that much of a pain. Easily accessible on the S8 but I do have to adjust my hand position on the S8+.
Worth noting that I tried the devices without any of the security casing on them. Just not back to back.
I handled a live S8 and S8+ today. Let me tell you, the S8+ is humongously big. There is no way I am replacing my S7 Edge with the S8+, maybe with the S8 (which is actually very close in size with the S7 Edge) but then I would lose a lot of battery size which really bugs me. So right now I don't know what to do...I think I will stay with my S7 Edge for a bit more, maybe I can find a non-Samsung alternative.
Reactiv said:
Just an update for those who might find it useful - I went in to the Samsung store and spent an hour with both devices (I wanted to leave with a clear decision of S8 or S8+).
I have 'normal' (!) sized hands I guess and I found the S8 to be a perfect size - easy to get across the device. The S8+ I had problems reaching the other side of the keyboard - this is my key decision maker test; can I text easily (using swipe) - on the S8+ when trying to reach across I was hitting the bottom corner keys with my palm.
So I went with the S8 right... wrong! I actually have both now on order - unfortunately I'll get my S8+ late. But it gives me a little more time to decide.
Why I think I will stick with the S8+ is because I enjoyed the screen increase from my S3 to my Axon 7. The S8 feels lovely but I think the screen running things in normal 16:9 proportion feels like I'm getting less.
The S8+ felt a bit big but I think as I don't have a tablet device I would soon yearn for a bigger screen. Decisions, decisions!
Hope that helps people on the fence with some more things to think about.
As a side - I don't feel the fingerprint sensor is that much of a pain. Easily accessible on the S8 but I do have to adjust my hand position on the S8+.
Worth noting that I tried the devices without any of the security casing on them. Just not back to back.
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I tried both also and found that I never use my phone 1 handed because i use both hands to text and everything else. The S8+ was a winner for me
misiokicio said:
thanks for pics i steel feel like s7e to s8 is the way to go... let me upload another example of a case.. ringke fusion
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Wow u clicked the picture of your s7 edge with a s6 edge and now u are buying the s8 hmmm... ???
Androbots said:
Wow u clicked the picture of your s7 edge with a s6 edge and now u are buying the s8 hmmm... ???
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sorry dude xd totally messed up my post the last time hehe, Didn't even checked what i actually posted, what i meant is... S7e to s8 plus is the way to go pic tooked with normal s6. my s8 plus is coming on the 20th
misiokicio said:
sorry dude xd totally messed up my post the last time hehe, Didn't even checked what i actually posted, what i meant is... S7e to s8 plus is the way to go pic tooked with normal s6. my s8 plus is coming on the 20th
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U ordered from?? I ordered from AT&T and its the s8+ in orchid gray
Androbots said:
U ordered from?? I ordered from AT&T and its the s8+ in orchid gray
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UK bud... orchid gray too...
misiokicio said:
UK bud... orchid gray too...
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Hoping to receive mine on 21st april
Androbots said:
Hoping to receive mine on 21st april
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some folks gettin it on the 18th in Germany... cant wait xd
Loved the LED View case on my S7 Edge, but I went through two of them as they stopped working. Personally believe it was a design flaw to be honest, as the connector which is in the fold of the case seems to go faulty over time. On the S7 version you could quite clearly see the connection under the case material. Looking at videos and photos of the S9+ version it looks like they may have changed it's construction. Did anyone else experience issues with the LED case? I skipped the S8 so don't know what that version was like (if exists?). Sure hope they have improved on the build quality anyway.
I didn't have the S7 version, but I do have the S8+ version.
Short of being somewhat less-than-protective, I did not experience any issues with it.
As you point out, seeing the S9+ version photos, it appears they have incrementally improved the design from an external perspective - but we know nothing of the internals.
I will probably wait for the price to drop by 50%, as it did with the S8 cover, before considering it however.
I had the LED case for the S7 Edge and sent it back because of the quality. Had the case arrive today for the S9+, The quality looks a lot better, the cover is slightly textured and patterned. Looks nice. I didn't see the connector inside but didn't have a close look. I will give it a try when the phone arrives hopefully Thursday or Friday.
kjt57 said:
I had the LED case for the S7 Edge and sent it back because of the quality. Had the case arrive today for the S9+, The quality looks a lot better, the cover is slightly textured and patterned. Looks nice. I didn't see the connector inside but didn't have a close look. I will give it a try when the phone arrives hopefully Thursday or Friday.
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Some pics of it =)
GravX said:
Some pics of it =)
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what cover is that and where can i get one XD
cTorris said:
what cover is that and where can i get one XD
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It's the S9 led view cover =)
I've got the S9 Plus LED Case. All day I've been looking for ways to make it work, exactly like on S8, what a pain this is. The message icon works, but forget Twitter, Facebook etc etc.
Just got an Alcantara Cover & Whitestone Dome Glass, I'm sending this back.