Hi,
I'm a new Moto X Play owner. and I've had a few instances of the camera not working. It opens fine, but when I take a picture, it will sometimes pop up a message saying "There has been an error - Camera needs to restart" (I translated this since my device is german). There was a camera app update today, but the error is still there.
is anyone else seeing this?
Thanks!
I've never had that issue. But make sure you aren't covering the front sensor, be it with your finger or screen protector. Motorola has a feature to shut off the camera app when the light sensor is covered, which makes sense if you accidentally activate it in your pocket. If that doesn't help, try a different app I guess.
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Hi all,
i love the moto display feature but i have some issues that make it less usable for me.
- on certain conditions the moto display seems to react to fast, while on other i had to wave 3-4 times until the screen was woken up. Does anybody know what makes the display not recognize the wave sometimes?
- i hate the fact that the notifications are an all or nothing feature. i might have 10 notifications, and i can only dismiss them all at once. But i want to dismiss onlyspecific ones and keep the rest on my lockscreen. Is this possible somehow?
- as the moto display dismisses all notifications at once, and the regular android lockscreen doesn't, creates situations where there are notifications on the drawer (which need to be dismissed manualls) vs. the Moto screen that doesn't show any notification.
Is there any way to make the dismissing of notifications work as on stock android (possibility to either dismiss all, or only specific ones).
I'm pretty sure its a proximity and light sensor of some sort, but other than that, I'm having the same issues as you.
Sent from my XT1254 using XDA Free mobile app
I believe that only the sensors on the top of the phone fact to the wave. I don't know what the bottom sensors do.
Why is it impossible to find a diagram listing the location and function of all of the sensors?
If you have many notifications and want to do each individually, then instead of using the moto display just hit the power button to go to the normal lockscreen.
pizza_pablo said:
I believe that only the sensors on the top of the phone fact to the wave. I don't know what the bottom sensors do.
Why is it impossible to find a diagram listing the location and function of all of the sensors?
Click to expand...
Click to collapse
Top sensor is for waving (as you said). Bottom sensors are there for when you pick the phone up. If you go to pick the phone up, once your hand covers those two sensors, the display lights up. I found this out somewhere on XDA because I had no idea what they did either lol.
you can disable the sensor, and it will work like the first generation moto x.
Still, the sensor works fine for me, they just takes a little time to turn on after the screen lights on (about 1, 2 seconds) so it's not instant.
chris23445 said:
Top sensor is for waving (as you said). Bottom sensors are there for when you pick the phone up. If you go to pick the phone up, once your hand covers those two sensors, the display lights up. I found this out somewhere on XDA because I had no idea what they did either lol.
Click to expand...
Click to collapse
Thanks!
I checked out the bottom sensors, and it appears that they do respond only to touch, as opposed to waving over. :good:
I've recently purchased a Huwaei Nexus 6P. It's fantastic in every way including the camera... That is of course, when I can get the app to work. I use the camera to take pictures and occasionally video about 5% of the time. The app just hangs on the screen just before the viewfinder appears, and the only way to get the camera working again is to reboot the phone! It's incredibly frustrating, because everything about this phone is flawless! Anyone got any ideas?
you might have to take advantage of the warranty to get a replacement, if it persists, when i open the camera app on my Nexus 6P, i do not get that issue. however, i have only owned mine for less than 1 day. so we shall see....
BTW, i'm curious, does it still do that even if you double tap the power button when screen is off?
I've noticed that it only really does it when I come back from videoing something. It doesn't do it with the double tap the power button also, I don't think it's the handset, just the app I think
Mine acts a little wonky at times too. I tried to reproduce the issue you said you're having and can't get mine to do that, however mine does a few other weird things.
The camera on my phone takes a lot of double photos. I'll snap a pic and look through the photos quick and i'll see 2 of the same pic, but the google photos app only shows 1. If I delete that pic then both disappear from the camera app. I also get some pics that turn out as just a grey screen like the photo doesn't process completely. I've also had a few pics randomly disappear after closing the camera app. I'm really hoping it's just a buggy camera app.
I get the same issue as the op. But mine eventually says "cannot connect to camera" after 10 seconds or so.. Have factory reset a couple of times too..
Also my NFC of pictures from oneplus one doesn't work, 6p goes blank screen whenever I try to send...
Is there a way to take a picture while shooting video? If not, is there an app that you can recommend?
Unfortunately the camera situation is a bit beta-ish
I don't know if I dropped my ze551kl too many times or something happened while flashing, but the back camera does not work at all now. When I launch the pixel camera or any camera app, it launches the front camera. The led flashlight no longer works either. Can anyone offer any suggestions to troubleshoot or is this a hardware problem that is probably unfixable?
Hey guys!
The Moto G5 and G5 Plus have some motion features, like twist to start the camera or shake to start the flashlight.
Well, some times my Moto G5 Plus freeze this features, and some times work, some times not work.
I don't know why this occur, I think can be gyroscope or Android bad function...
With someone this problems occur?
Someone know how fix it?
I've reseted my Moto G5 Plus, but this not solve the problem
Someone?
bkawakami said:
Someone?
Click to expand...
Click to collapse
I have the same problem also the proximity sensor doesn't work, i "fix" the problem but only for a short time , when u call someone the bug disappears , but only for short time ... so i create a widget with the call service and then hang out... theeeen the phone works perfectly
sorry for my bad english
I also have same problem in both g4 plus and g5 plus.
Gestures are working fine for me, I am on the latest stock ROM, my device is 4/32gb indian varient.
Sent from my Moto G (5) Plus using Tapatalk
sinchan_nohara said:
I also have same problem in both g4 plus and g5 plus.
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Click to collapse
u have a guarantee? i tried in the store (i have 30days in the store, 1year with motorola) and they said : all its ok.. but the phone still fails .
i have the 2/32gb with telcel/mex
MartinPowa said:
u have a guarantee? i tried in the store (i have 30days in the store, 1year with motorola) and they said : all its ok.. but the phone still fails .
i have the 2/32gb with telcel/mex
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Click to collapse
I think this normally behave this way i tried this in some other moto phones also sometimes it work perfectly but some time it takes 2 or 3 guestures to activate flash i don't think by changing the phone will fix it may be it just behave this way
I'm facing a similar issue..chop for flashlight and twist for camera not working.. Randomly work by themselves...if I manually turn on flash light..it turns OFF with the chop gesture...don't know why it's not working.. Help anybody?? Also proximity sensor has some issues...
Actions sometimes work, other times don't
I have the same problem with Moto Actions on my G5 Plus. They will work for a while after a reboot. Also chop for flashlight will work to turn light off, but not on, when it's acting up. So frustrating! Otherwise a great phone but these little things make me wonder about my purchase.
I spent hours researching on the net and testing why the above problems happened. In the end, the answer was simple: some features don't work when there is a cover on the phone. With the phone cover removed, I can shake the light on and off and turn the camera on - which I can't do when the phone has its case cover over the screen. I think that this is because IR sensors are needed, not just gravitation sensors.
Scarecrow is right: one can turn on the light manually and then switch it off by karate chopping (even with the screen covered), but the inverse (chop to turn on light) only works with the screen uncovered. That is strange, but at least the chop and twist functions do work with the screen uncovered.
It is a little sad, as I love my phone case; it protects both front and back. But I now know to remove the front cover if I want to use the chop or twist function.
I actually have a Moto G4, which I love. But I think that what I have written should hold true for the G5, too. Good luck!
LPCF said:
I spent hours researching on the net and testing why the above problems happened. In the end, the answer was simple: some features don't work when there is a cover on the phone. With the phone cover removed, I can shake the light on and off and turn the camera on - which I can't do when the phone has its case cover over the screen. I think that this is because IR sensors are needed, not just gravitation sensors.
Scarecrow is right: one can turn on the light manually and then switch it off by karate chopping (even with the screen covered), but the inverse (chop to turn on light) only works with the screen uncovered. That is strange, but at least the chop and twist functions do work with the screen uncovered.
It is a little sad, as I love my phone case; it protects both front and back. But I now know to remove the front cover if I want to use the chop or twist function.
I actually have a Moto G4, which I love. But I think that what I have written should hold true for the G5, too. Good luck!
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Click to collapse
Yes, the front needs to be uncovered. With the proximity sensor covered, the motion features and Moto display are disabled. This prevents activation while the phone is in your pocket.
Sent from my Moto G (5) Plus using Tapatalk
My father in law has a Moto G7 and the rear facing camera has suddenly stopped working along with the torch. It comes up with a message "Rear camera unavailable - the rear camera hardware isn't working. Switch to selfie camera. Tap help for further assistance. Error code 01400001". I have tried resetting the camera app and clearing the cache / data but it is still not working. I have then tried installing a 3rd party camera app to rule out hardware failure called Open Camera and the rear camera works fine with this, however this does not have a flash option and the factory torch app on the phone is still not working and greyed out. Any suggestions please?