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Hi
Has anyone experienced that the tablet switches off constantly with out any any specific reason?
I could easily surf or read an email without switching off.. but then i would watch a movie and it switch off instantly or the other way around and its not even shutting down.. it just goes from powered on, to completely switched off.. It does not get hot and it does charge perfectly and the battery level does not drop/discharge radically.. it has never been dropped or manhandled. and it started doing last week
I'm on stock 3.2 PDA:KMP CSC:KMP (XAB), not rooted..
Any ideas, suggestions?
Thanks in advance
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
SofiaBrown said:
I suggest you to discuss your matter from where have you bought the notebook as there might be some problem in hardware
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What notebook?
You might have some apps installed that cause this...?
Jay Rock said:
What notebook?
You might have some apps installed that cause this...?
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Click to collapse
I hope he means tab?
Im gonna give that a shot. since that's the only thing i said i yes to, after the factory reset.
ill get back with the results
Thanks
-TB-
I used to own a Galaxy Tab plus 7.0, which experienced this known problem of random reboot and/or sleep of death. You could google that to find out more.
I've since returned it for a refund. Then I picked up this used P7500 a month ago. It has not experienced not even one reboot. Sure, apps do crash from time to time, but the OS never completely froze.
How long have you owned your unit? If relatively new, I would returned it. If for a while, and only recently you experienced the problem, then I would do a factory wipe, or at least re-trace your steps and uninstall the last few apps. Also, ask yourself whether the problem is already related to certain apps. If so, get rid of those apps.
hi
Did a complete wipe.. so now its close as possible to factory default..
Could it be a battery calibration error? it works plugged in to either pc or wall socket.. works 10min after but then switches of randomly
Thanks for all the help/suggestions so far really appreciate it!
I know some mentioned the option of returning it.. But its bought in the US and im located in Denmark!
-TB-
I'm on a rooted Note 3 (Verizon), running 4.3
Recently I began experiencing the annoying auto rotation glitch. Seems to be completely random too. Restarting the phone removes the glitch - but it eventually comes back. I've tried pretty much everything but nothing gets rid of this glitch other than restarting the phone.
I did find this thread here: http://forum.xda-developers.com/showthread.php?p=53138619
...I'm new to rooting, I see that this solution is for 4.4 so I'm hesitant to try it.
Anyone run into this glitch and found a cure? Will the solution found in that thread work under 4.3? Is it worth a shot to try it (I haven't tried it 'cause I don't know if it'll cause problems since I'm on 4.3)?
You may want to let us know exactly what the glitch is. Does it not rotate? I know on my current build which is stock, it almost always rotates once when I open the browser no matter what orientation the phone is in.
Morkai Almandragon said:
You may want to let us know exactly what the glitch is. Does it not rotate? I know on my current build which is stock, it almost always rotates once when I open the browser no matter what orientation the phone is in.
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The Note 3 will stop automatically rotating the screen. The thing is, it's totally random. Sometimes it'll stop right away, sometimes it might be fine 'til the end of the day and then it stops.
I've been closely monitoring what apps I'm running when it happens, can't seem to find a culprit.
Restarting the phone fixes the glitch, but it's just annoying to have to restart the phone to get auto rotation back.
I've poured through what seems like hundreds of threads trying to find a fix. I've turned auto rotation on then off of course along with so many other tips and tricks that folks have suggested.
EDIT: But that thread I linked to above was the first one to suggest modifying a file to restore auto rotation. I'm a noob so I just don't want to immediately do that without askin' if it should work for me or not though.
My phone seems to have developed a display driver issue where part of the screen ghosts images, turns 50 shades of gray, etc. Apparently this is a common problem at one time one if one searches "fix moto x pure display driver" on google but cant find a fix for it.
Does anyone know how to fix this? Did motorola address this issue with a fix? Perhaps reflash the driver? Ive already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
running out of ideas here. Hate to have to retire the old girl.
any ideas on a replacement for verizon networks...i need an sd card slot for additional storage and of course the phone needs to be rootable. Maybe a moto G?
What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.
acejavelin said:
What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.
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Click to collapse
I thought it might be a driver issue by searching for "moto x pure display driver". My phone looks exactly like the one pictured in the first link in the search. Android authority is a pretty decent site and after reading through the comments section it does seem common enough.
Im going to try to reflash via fastboot as you suggested but im afraid i think youre right as it doesnt show on a screenshot. Its worth a try i suppose. Just dont have the $ for a phone right now.
thanks for the reply btw.
steveindajeep said:
I thought it might be a driver issue by searching for "moto x pure display driver". My phone looks exactly like the one pictured in the first link in the search. Android authority is a pretty decent site and after reading through the comments section it does seem common enough.
Im going to try to reflash via fastboot as you suggested but im afraid i think youre right as it doesnt show on a screenshot. Its worth a try i suppose. Just dont have the $ for a phone right now.
thanks for the reply btw.
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I haven't heard of any display issues in this regard since the X's initial release, and that was fixed pretty quickly with an OTA. None sense then... The "display driver" is built into the kernel, and if this was an issue I'm sure we would have heard more about it.
Sorry to hear, but this sure sounds like a hardware problem.
Okay so my issue was similar just that instead of the bottom half, it was happening for the full screen and it seems to have fixed itself after having the screen on full brightness overnight. It was a mistake actually. It all started when I was replacing my old battery cus it got so weak. I had no heat gun or anything or that sort around so I figured I could heat the phone up internally. Started running clash royale as it got the phone hotter whenever I played and changed the sleep period to 30 minutes because those are the things that make my phone heat up. So I did that. Replaced the battery yada yada, it works perfectly now. So I forgot to set the sleep period back and went to bed with the screen on. Somehow it just continued to stay on all the way till morning (or I believe so). Woke up to the phone hot, screen brightness on full. It was under my pillow too so the heat just kept building up. Needles to say, when I realised I closed the apps running, turned the brightness all the way down and locked the screen. I put it aside to cool off because I had just gotten up, wasn't in the mood. But seeing as I can't keep my hands always from my phone I picked it up like 3 minutes later. I'm writing this an hour after and the brightness is on the lowest setting. No ghosting, no lines being drawn up anywhere, no lagging, nothing. It's currently working like brand new. I should mention that the phone was plugged in the whole time. And mobile network was on. WiFi was off.
I'll keep monitoring the issue and I'll post and changes if any. Hopefully there won't be any.
_arxn said:
Okay so my issue was similar just that instead of the bottom half, it was happening for the full screen and it seems to have fixed itself after having the screen on full brightness overnight. It was a mistake actually. It all started when I was replacing my old battery cus it got so weak. I had no heat gun or anything or that sort around so I figured I could heat the phone up internally. Started running clash royale as it got the phone hotter whenever I played and changed the sleep period to 30 minutes because those are the things that make my phone heat up. So I did that. Replaced the battery yada yada, it works perfectly now. So I forgot to set the sleep period back and went to bed with the screen on. Somehow it just continued to stay on all the way till morning (or I believe so). Woke up to the phone hot, screen brightness on full. It was under my pillow too so the heat just kept building up. Needles to say, when I realised I closed the apps running, turned the brightness all the way down and locked the screen. I put it aside to cool off because I had just gotten up, wasn't in the mood. But seeing as I can't keep my hands always from my phone I picked it up like 3 minutes later. I'm writing this an hour after and the brightness is on the lowest setting. No ghosting, no lines being drawn up anywhere, no lagging, nothing. It's currently working like brand new. I should mention that the phone was plugged in the whole time. And mobile network was on. WiFi was off.
I'll keep monitoring the issue and I'll post and changes if any. Hopefully there won't be any.
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Later on the same day: So I fell asleep for about 4 hours with brightness on low. (damn I sleep a lot) woke up and the issue returned. But I had the brightness on full for a while and it seems to have resolved again when I put it back to low brightness.
That's all so far. Still monitoring
I'm glad someone else noticed that when you slide the brightness bar it effects the way this display issue behaves. I was starting to think I was alone on this. Now this is just my experience on my phone of course. It seems to be around 2/3 way to full bright that it starts to flash the white lines on and off and then 3/4 + it is pretty much acts as it should, they go away! So I took a screenshot as acejavelin suggested and the screenshot was clear. So this would explain why updates don't seem to change anything since it does seem to be a certain batch with bad hardware. Can this hardware be solder changed? Guess I will keep an eye out for sale of xpure with busted digitizer/good lcd to test and possible mb swap.
Yes 1575 definitely has a display driver issue, i've noticed this too. I don't think there is a way to fix this, unless it would be fixed in Nougat.
But how sure are you that it's a driver issue and not hardware? That's why I'm waiting for nougat. If it doesn't fix the issue then I'm just going to have to retire the phone.
Sorry bro
If you're encountering a display problem in aftermarket roms and even on the bootloader and recovery menus, then it's most definitely not a "display driver" issue. As @acejavelin already pointed out, it's not a known software problem unless you're running the shipped Lollipop software release.
Mine has the same issues now and then but a restart fixes it always.
Bill720 said:
If you're encountering a display problem in aftermarket roms and even on the bootloader and recovery menus, then it's most definitely not a "display driver" issue. As @acejavelin already pointed out, it's not a known software problem unless you're running the shipped Lollipop software release.
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that's the point, problems are only in the stock rom. I've tried many custom roms and none of them have this issue, but unfortunately they have many other issues so i have to use the stock version.
But the Op!
onupirat said:
that's the point, problems are only in the stock rom. I've tried many custom roms and none of them have this issue, but unfortunately they have many other issues so i have to use the stock version.
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steveindajeep said:
I've already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
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Click to collapse
Oh. I just read this and assumed that we were all talking about the same thing. In your case, I'd perform some experimentation to make absolute certain that your findings aren't just coincidence.
Question re: hardware vs software
acejavelin said:
What makes you think this is a driver issue? If you do a screen shot when this is occuring does it look normal or messed up? If it is a software issue, the screen shot will look messed up, if it looks normal then the hardware is at fault. That would give you about a 80% accurate answer.
There are no "known issues" with the display drivers in the Moto X S/P, so if it's software, best would be to reflash stock via fastboot and retest. If the issue recurs it is likely hardware.
Click to expand...
Click to collapse
Hi ~ just read your msg, and tried your "screenshot test." The grayish area on my screen (which over time, comes & goes - haven't detected a pattern as to why/when) DOES show up on the screenshot.
If I understand correctly, that would tend to indicate that I am experiencing a software issue? (Not hardware)
I did do a Factory Data Reset, and am experiencing the same issue. I had not added any apps for an extended period of time, prior to this gray-area occuring. I did, however, drop the phone. I don't recall for certain, but I don't think the problem occurred immediately, rather, it started very shortly thereafter (1 -3 days).
And I am waiting for delivery of a battery, since that's shot (runs down very quickly, & shuts down with anywhere from 30% - 60%+ battery level).
Any suggestions for resolving this? I hope this post makes sense... And thank you for any ideas or assistance you can offer!
Hello everybody. I have the same problem.
And who ever changed the display? Do you want to understand this is the problem of the display, motherboard or drivers?
I think it's a software problem, a hardware will not stop glitches when you flash a different software until and unless you fix it. In my experience, after my phone break because of downgrade to marshmallow stock firmware, and with an unlock bootloader i update my phone using OTA update, suddenly it stop working. blank screen and i tried try to recovery it with xt1575 IMG file to boot it again, mine it was xt1572(India) then I start facing a lot of problem, glitches, can go back to marshmallow stock firmware so and so... Now I'm trying to find a solution !!!! Custom ROM, CM13 work better and no glitches till now... I will Report soon
Moto x style/pure display problem
steveindajeep said:
My phone seems to have developed a display driver issue where part of the screen ghosts images, turns 50 shades of gray, etc. Apparently this is a common problem at one time one if one searches "fix moto x pure display driver" on google but cant find a fix for it.
Does anyone know how to fix this? Did motorola address this issue with a fix? Perhaps reflash the driver? Ive already tried wiping the phone and flashing to Nougat ([7.1.2] AICP for clark). Neither made a difference. It shows in twrp as well btw.
running out of ideas here. Hate to have to retire the old girl.
any ideas on a replacement for verizon networks...i need an sd card slot for additional storage and of course the phone needs to be rootable. Maybe a moto G?
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Click to collapse
I think maybe due to brightness control problem, could be the software or hardware problem
Hi guys I have a problem on my s8.
Auto brightness always worked for me, but I just noticed that now it stopped working at all. Like, usually if i set brightness to max and then set autobrightness on, it auto reduces it to like 25%, meanwhile now it doesnt change the brightness ever. I have the feeling that auto brightness stopped working after i installed the last patch with odin (the UK unbranded one) since I patched it like 4 days ago and in the past weeks it worked fine. I dont think its a hardware problem because I tried sensor box app and in a black room it shows 0 while in a light one it goes to over 100 and next to a lamp over 2000.
Any idea what could be the problem? And how to fix it? I really would hate to do a hard reset since i'd lose too much stuff... could it be the patch that has a bug? Thanks in advance!
tharghan said:
Hi guys I have a problem on my s8.
Auto brightness always worked for me, but I just noticed that now it stopped working at all. Like, usually if i set brightness to max and then set autobrightness on, it auto reduces it to like 25%, meanwhile now it doesnt change the brightness ever. I have the feeling that auto brightness stopped working after i installed the last patch with odin (the UK unbranded one) since I patched it like 4 days ago and in the past weeks it worked fine. I dont think its a hardware problem because I tried sensor box app and in a black room it shows 0 while in a light one it goes to over 100 and next to a lamp over 2000.
Any idea what could be the problem? And how to fix it? I really would hate to do a hard reset since i'd lose too much stuff... could it be the patch that has a bug? Thanks in advance!
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I have similar issue with my phone after latest update. I did hard reset without luck. All we have to do is to wait until new patch will be released and hopefully fix this issue. Regards
Sent from my SM-G950F using Tapatalk
ojkajoj said:
I have similar issue with my phone after latest update. I did hard reset without luck. All we have to do is to wait until new patch will be released and hopefully fix this issue. Regards
Sent from my SM-G950F using Tapatalk
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I'm really surprised that Samsung will go live with a firmware with bugs like this, I guess they really dont test anything.
I think is the same for me ! With AQG5 firmware (the last one) when you change the brightness with auto brightness on, the phone memorise the setting with the ambiant light condition : you can see it by doing the following : turn auto brightness on and then set brightness up or down. Then uncheck auto brightness of and place the curser at the opposite. At last put auto brightness back on and the brightness will jump where you put it before like the phone memorised it.
Also with auto brightness on you can put your thumb on the sensor in the upper left side of the phone to simulate darkness. The screens goes darker and as soon you remove your thonger he goes lighter.
I dont understand why just some of us have this problem. They should released a fix soon because its really annoying not to have it working, I dont want to have to wait a month or more like this...
It pissed me off so I downgraded to AQF7 : the issue is now gone =)
Same thing over here!
The AQF7 update was by far the best and most stable one to date. Now my home button problem is back and lag also!
Before it I had home button issues with response and lag whille scrolling. Whit the current update everything came back!
Samsung really needs to get their s*** together!
Well... when they released the AQH3 in the changelog it said they fixed the auto brightness thingie, yet I just installed it and guess what? I still have the same problem. Auto brightness still doesnt work, like in the firmware that came out a month ago.
Anyone else tested it? What the **** is Samsung doing?
No one tried yet?
I agree with you, the autobrightness still doesn't work.
Sent from my SM-G950F using Tapatalk
Any way to fix this? I am using an app called lux, but it's not perfect, still better than nothing
I have the same problem. I saw another thread that said it's not a bug. They made it that it learns your patterns, so it won't change when you hit the auto brightness button, but it still does become brighter when you go outside, and dimmer when you go inside.
I'm not happy with it though, as it worked perfectly for me before this update, and this is just very annoying.
Atomsk said:
Any way to fix this? I am using an app called lux, but it's not perfect, still better than nothing
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What build/baseband/firmware are you running?
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
This is happening to me since the latest update as well.
I wouldn't stress about too much. Updates have been coming pretty regular so just wait for an update. They've updated the tablet about 3 times since I bought it so I feel they'll have this fixed soon.
Nothing I've done fixed it so I'm just waiting for an update.
lcaveyl said:
Hi all,
Just like to check as i am at a loss on what to do. I got my Samsung Galaxy Tab A7 10.4" SM-T500 last month. Generally it was ok except that samsung browser will hang when the tablet goes into deep sleep and it will take mins for it to 'catch up' meaning i cannot turn off the tablet or launch applications during that time. Youtube app sometimes will sometimes randomly close.
However in early dec, after a samsung software update, games and some apps started flashing black for 5 seconds and perhaps about 2 seconds of the app /game screen shown. It has not gone into sleep or anything as if the game / app appears on the screen you can still click on items and all. Restarting the tablet or factory reset did not help. Youtube app will still randomly close.
Already sent in to samsung service centre and they tell me they have reflashed the latest firmware.. however above problems remain. I asked customer support and they told me that at this point to wait for a new samsung update or app update which may solve the following issue. but thats going to take a while before an update comes from their tablet
Wonder is there anything i can do ?
Thank you.
Click to expand...
Click to collapse
Do you have auto rotate on? It seems turning it off stopped the black screen for me. Give it a try until it's fixed with an update.
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
lcaveyl said:
Thanks Halftebyte.
Tested to turn off the auto rotate but didnt help. There is a new Samsung update but seems it didnt do anything to help. i will try the factory reset later again
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Yes, I thought that solved it but you're right, turning off auto rotate didn't actually help.
I haven't gotten any new updates since version T500XXU2ATK3.
What version are you on?
I'm pretty confident a factory reset won't solve this problem. I'm happy I'm not the only one experiencing this. Hopefully an update will fix it soon.
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
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Click to collapse
Oh wow. I hope mine isn't a hardware issue.
lcaveyl said:
My version is now T500XXS2ATL1, security patch level is 1 December 2020
You are right, the factory reset didnt do anything at all. It made it worst!! even at the home screen it will just keep flashing. I gave up and went back to the service centre and told them to do something as i could not work on it. They changed the motherboard and it seems ok for now. Stil testing it but problem seems to have gone away.
Suggest if yours is under warranty to do the same too!
Click to expand...
Click to collapse
Any update on your experience?
Just wanted to update that I solved this problem for myself by downgrading to firmware version T500XXU2ATJ6 which had a November 2020 build/release date (with Sept 2020 security patch unfortunately). I'm happy now though. Confirmed fully working after using for over a week.
Hmm after the hardware change, the tablet works as it should. I am still on the T500XXS2ATL1 firmware.
Interesting. Someone else on the Samsung forums had a similar issue and firmware downgrade solved his issue.
When a firmware newer than ATL1 comes out I'll try it.
Also, doubt this tablet will get Android 11 before May/June.
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
lcaveyl said:
hmm wondering if there is anything different in our tablets (mobo chips /memory / etc) which made it behave so drastically with this firmeware update. And with a hardware change it seems to work better? hmmm wondering wondering.
I still have one small issue where every now and then unlocking the screen you may not be able to access any icons, i will need to lock the screen again and drag on camera/browser before i am able to use the tablet. This happened out of the box as well but didnt think much of it then.
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Click to collapse
That's exactly what I'm wondering. Some minor component difference on the mobo having compatibility issues with the different firmwares.
Kinda sounds like a touchscreen issue you're having. Hopefully it won't get unbearably bad for you.