My phone's navigation bar stopped working, it doesn't even show any light when I get a notification. Everything else on the screen works, but since the home/back/menu buttons don't work I have to reset the phone whenever I want to check something and I can't go back. I've tried to restart it, to do a hard reset but nothing seems to work.
Once this happened my phone also stopped playing sounds, I can't even listen to the sounds when choosing a ringtone.
Please help me, I've never seen anything like this! Thanks
I had the same problem, it was the cable inside the Phone that is disconnected.
You've to remove the back cover, remove the frame (remove all the screws and connect the plug)
It is not easy to remove the back cover, you'll need heat, and if possible a suction tool so you'll not force only one side of the back cover...
I was almost an half of hour to remove the back cover...but fortunately I had success!
[Solved - same as TiagoRveiga, cables were disconnected]
I also had this problem, the one were the buttons don't work. You can always go to the notification bar and from there go to settings where you can go to apps, chose one and open. Instead of rebooting. It took me a while to discover this easy trick... Now I've had my boyfriend install an extra onscreen home button, return and other thingy. You lose one cm room on the screen but I have settled with it.
Other problems are though: camera never works anymore, after six months. After four months rebooting sill helped sometimes...
With the camera also the flashlight...
Also the sound when calling, nobody hears me, but I hear everything... This after a year suddenly...
A week after this issue, all sound disappeared like with yours, but also gradually. First from time to time and then bam, nothing.
This shows me that there is nothing wrong with the hardware, the camera is not broken, everything on the inside is connected. It are glitches... The software on this phone stinks, really bad...
Umi zero desides when I get to call, listen to music, take pictures... I don't like that. Tomorow, after one year and three months, I give up, my new one plus x will arrive and umi goes with the garbage... I suggest you all folow my lead, the more you try, the more problems that will appear.
Related
my mda compact is palying up agian. some time ago the downkey decided not to work very annoying , the most annoying part was when i put the device on standby via the side button then turned it on the highlight shoots all the way down the option (owner the 4 icons, task,messges, appointment) all the way down as if i i was holding the down button down. this is really annyoing becuse if i leave my phone on silent someone rings after they have stopped calling the highligh parts shoots down the menu and will sit at the bottom of the screen highlighting battery it will then sit there and the and the battery will run flat very quick. when i turn the device off standby and the highlight shoots down if i press up down left or right it stops but i cant use the downkey.now when it first did this it did it for 2 days then sorted it self out was fine for weeks then happend again but didnt change for a month so i hard reset it and it was fine for 3 weeks then it happend again and THEN WHATS EVEN STRANGER is that the screen colours have packed up.everything is now blurred and pixelated its as if the colur setting went from 1000s to 100s (its hard to describe) if i take a photo all the clour scheme is messed up its like running comic book (ink effect) i then hard reset again and everything sorted out 2 monthts later its down it agian BOTH things i have hard reset it 2ce with no effect and im very angry as i had to sacrifce all my data hoping it would fix to that also also there is no sound out the devices rear speker although i have head this is because of the headphone jack although to be honest thats the smallest problem to me
any help would be so appreacited i thank all that took the time to read this as its pretty long
THANK YOU
im very sorry the names are new to me but this is mda comapact II apolgies
Dismantle and clean the keypad.
my mda compact is palying up agian. some time ago the downkey decided not to work very annoying , the most annoying part was when i put the device on standby via the side button then turned it on the highlight shoots all the way down the option (owner the 4 icons, task,messges, appointment) all the way down as if i i was holding the down button down. this is really annyoing becuse if i leave my phone on silent someone rings after they have stopped calling the highligh parts shoots down the menu and will sit at the bottom of the screen highlighting battery it will then sit there and the and the battery will run flat very quick. when i turn the device off standby and the highlight shoots down if i press up down left or right it stops but i cant use the downkey.now when it first did this it did it for 2 days then sorted it self out was fine for weeks then happend again but didnt change for a month so i hard reset it and it was fine for 3 weeks then it happend again and THEN WHATS EVEN STRANGER is that the screen colours have packed up.everything is now blurred and pixelated its as if the colur setting went from 1000s to 100s (its hard to describe) if i take a photo all the clour scheme is messed up its like running comic book (ink effect) i then hard reset again and everything sorted out 2 monthts later its down it agian BOTH things i have hard reset it 2ce with no effect and im very angry as i had to sacrifce all my data hoping it would fix to that also also there is no sound out the devices rear speker although i have head this is because of the headphone jack although to be honest thats the smallest problem to me
any help would be so appreacited i thank all that took the time to read this as its pretty long
THANK YOU
Edit/Delete Message
try hard resetting your devic if soft resets dont cure your problem
I sent a text last night at like 3am and the keyboard worked fine. I woke up this morning and am unable to type on the keyboard. The only buttons that work are the comm manager and camera. Also, the enter button on keyboard works, however, not how its suppose to. It opens up the start menu. If I turn the screen on then open up comm manager and close it the keyboard will work for a minute or so, but when i turn screen off and turn it back on i must do this over every single time.
Anyone have any idea what is wrong with my phone its very annoying to not be able to use any buttons especially the call and hang up buttons on the front. Also, when the screen is on the green and red phone buttons on front never turn off. Thanks for any help.
Do you have small children, or a mischievous bedmate, pet, or such?
This sounds suspiciously like a foreign matter has been introduced into your phone. I would carefully disassemble and clean the inside contacts of your buttons. All of them. Use compressed air, unless you actually see a substance on the contacts, then use an (isopropyl) alcohol-dampened cotton swab, and wait patiently for the unit to dry completely before reassembly. Check the unit for smears that will give away the presence of foreign substances after cleaning and before reassembly. If it's really clean, there should be no smears...and use tweezers to remove any cotton you leave behind.
Short of that, I would be uninstalling any new software that was installed right before the problems appeared. Even a known good software can load corrupted every now and then. Just look at the glut of "help me" messages on this board from people loading software, if you don't believe it.
Nothing should have come into contact with my phone from the time it was working until the time it wasn't.
After the problem started I have tried hard re-setting and also putting on entirely new roms and the same problem still exists.
I will try taking phone apart later and cleaning the inside to see if that is the problem but it seems weird that the buttons will work if I open up the comm manager and then close it. Although they stop working again by the time I get another text.
I'll agree that it sounds weird, but I stand by my suggestion, until you report otherwise...
It just sounds too much like a hardware problem to me...
Im having the exact same problem...did the cleaning help...pls tell me.
Hi folks:
Sorry if this problem has been covered before. I ran a search to try to see if I could find someone having this problem and could not find it. This problem started all of a sudden (without any ROM updates or nothing).
This is it: I make a phone call, and immediately after I press "TALK" on the screen, the screen turns itself off, and I don't have access to the keypad, or any of the touchscreen functionality.
I tried pressing all the hardware buttons to see if the screen would come back on, but nothing, it stays off.
Then, when I hang up the call (by pressing "END CALL" on the screen), the screen comes back on and everything is back to normal.
Can anyone offer any clues to solve this? Thanks in advance.
is the phone near something? maybe your ear?
is anything in front of aproximity sensor? (upper left, near speaker)
DN41
Nope... I use a BT headset since I got it (this only started happening 2 days ago, and I've used this device for over a month now).
It also happens everywhere (in my room, outside in the street, etc).
Very puzzling... I am thinking of doing a hard reset, but want to see if anyone has had this happen before...
Does it happen when you don't use the headset?
Yes indeed, I had already checked that and ruled out that the headset was causing the issue.
have you recently installed a "screen protector" ? This happened to mine as i hadn't quite got the holes lined up for the proximity sensors.
thanks,
scater1983
This happened to me as well today. Had the phone for 3 months now and can't say I've noticed it before. I do have a screen protector which also covers the proximity sensor (no holes in that area), but this was like a month ago and I have had no problem accessing the screen during calls until today. I have made a couple of calls after the one I mentioned but didn't remember to check if the problem was still there. Will try to see on the next one
ive been able to just press a face button to bring the screen back up. of course mine turns off when i put it near my ear thats intended. i had an issue where the touchscreen would not work at all durung a call. the screen would be on but only the physical buttons could do anything. a hard reset fixed that
Yeap, coincidentally, I just installed a screen protector and a protective case (darn). I will try this without the case and report back.
Thank you !
Problem solved ..
Been trawling these forums for hours for a registry edit to fix screen blank when making a phone call - LOL - who would have thought it was the cheap plastic case I whacked on the other day!
Hello good folks,
I would like a bit of help with sorting my phone out. As of Thursday morning (2 AM or so) my phone has a black screen. The phone switches on, the touchscreen works (I can unlock it, put it to silent, hold the power key and tap the places on screen that would normally switch it off to do just that), the volume keys work, I can receive calls, the back light works.
Everything is as it should be, but I cant see a damn thing!
I should note that this happened once before, about a month ago and a few hours later it was back to normal. Also, I have noticed over the past few months a very small black circle at the top edge of the screen, about half a centimetre in diameter.
Please help!
Kindest regards.
It's the first time I read such an issue, your screen's probably defective.
To eliminate a probable OS issue, does the bootloader appear flawlessly ?
No, nothing appears at all. The screen is completely black at all times!
Your screen is malfunctioning, I don't know what's causing it and I don't know if you can fix it yourself either.
I think you are better off sending it back, if still under warranty.
Otherwise, ... ?
This just happened to me NOW....I'm waiting hopefully it will fix itself as i hear the HD2 heals itself LOL