I just got a Sprint galaxy note 3 and im trying to make it cricket with the new gsm network. I ordered a sim card and I attempted to do the sim unlock but it is not working. I rooted it and verified that it is rooted with an app to check it. I also installed super su like the directions said and also installed region lock away. I still cant get the phone to accept the sim. It says "invalid card". I checked the Stats on it and it show network unknow. It doesn't even show the phone number program onto the sim. When I take it out it switches back to sprint.
Sprint sim slot is only for lte on sprint in the us...
You need a gsm model such as att or unlocked t-mobile note 3!
Hello readers and devs,
TL;DR
Debranded a Sprint LG G6 --> Factory & Hard Reset phone --> SIM card not being read.
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Need help getting my phone back on MetroPCS network after a debrand. I will try to be a thorough as I can for SEO robots and to explain as best I can what I did and what I noticed changing.
!!! action --> I debranded (unbranded, sic) my Sprint LG G6 993 phone using the code provided in the forums, hoping for the best.
I noticed the following changed after debranding:
APNs were locked (not able to create new or edit, however the MetroPCS APN was still there)
Sprint logo during boot gone
WiFi Calling option gone (was not working on MetroPCS network anyway)
mobile settings -> network mode -> GSM and Automatic options missing; set to LTE/CDMA
the cellular network connection to MetroPCS was not functioning properly
SIM card error when a phone call was made, no texting either
So, I naturally read through the forums to try to get the phone working properly again on my network. I read the topic Sprint LG G6 (LS993) Dial Codes.
!!! action --> I used the code ##72786# to "Reset provisioning and makes phone reactivate".
After that, I noticed that the MetroPCS APN was removed. APNs still not editable. At this point after reading some more on the forum I decided that I needed to get the phones MSL code, go into the service menu and edit the APNs from there. However, after getting the MSL and going into the service menu area, the APN area would still not allow me to edit the fields.
I went to MetroPCS to see if they could put a new sim card in the phone, hell for all I knew maybe my sim card was bad, remember when I try to make a call I get a SIM card error message. MetroPCS guy tries some things, calls up a service person on the phone, says nothing is wrong with the sim. Tells me to come back in 30 min. I go over to Sprint, give them the phone and tell them what is happening. They say the phone IS unlocked. Then a sales rep tells me that debranding the phone means that it is no longer a Sprint phone and they will not touch the phone. I ask nicely for a tech supervisor. Sprint supervisor says that I should try to Factory Reset the phone. I go home, backup the phone and do a factory reset.
!!! action --> Factory Reset the phone.
Changes:
mobile settings -> network mode -> GSM and Automatic options appear again; set to Automatic
Still unable to add or edit APNs (the APN area options are all greyed out).
!!! action --> I take out the SIM card and put it into my previous phone (Samsung Galaxy On5) thinking well i need a working phone.
I get an error, On5 is not connecting to the network, needs to be activated.
!!! action --> I take out the sim card and put it back into the LG G6.
Changes:
Invalid SIM card error (phone does not detect the sim card)
The SIM card is not being detected by the phone.
I read the forums some more and discovered a post that referenced a LG G6 that was debranded and to get it working again the owner had to buy a Sprint Prepaid activation SIM to re-provision the phone to get it working again on his alternative network.
I downloaded a SIM Card reader and the LG G6 doesnt give me any information on the sim card. If I put the SIM card into my On5 phone and use the SIM Card reader app I can see that my SIM card is okay and all data is displayed properly for the SIM.
I am not really sure what to do, but try to get a Sprint SIM card and put it in to try to reprovision the phone to Sprint and then move it back over to MetroPCS.
Please help what should I do now to get the phone back on MetroPCS?
Thanks,
Trumpet
TrumpetWinsockError said:
*SNIP*
I downloaded a SIM Card reader and the LG G6 doesnt give me any information on the sim card. If I put the SIM card into my On5 phone and use the SIM Card reader app I can see that my SIM card is okay and all data is displayed properly for the SIM.
I am not really sure what to do, but try to get a Sprint SIM card and put it in to try to reprovision the phone to Sprint and then move it back over to MetroPCS.
Please help what should I do now to get the phone back on MetroPCS?
Click to expand...
Click to collapse
Debranding?
The boot loader is locked so how can you modify anything on the phone?
First I would kdz back to stock.
That is install the version of software unaltered that should have come with the phone.
I'll leave it up to you to search in the QA section.
Once that is done, confirm the phone is unlocked.
You should need to do nothing more than to drop in the Metro SIM to have it work.
If the phone is not unlocked you will get "invalid SIM" messages.
tech_head said:
Debranding?
The boot loader is locked so how can you modify anything on the phone?
Click to expand...
Click to collapse
Firstly, thank you for the read and reply. I was able to debrand the phone utilizing a dial code found in this thread:
sprint-lg-g6-ls993-dial-codes
The thread states:
"##27263# (##BRAND#) - Removes any carrier branding and redetects the carrier based on (NV registry/RUIM/SIM?).
Note: Useful if flashing to Boost Mobile or similar carrier."
After debranding the APN area became un-editable.
tech_head said:
First I would kdz back to stock.
That is install the version of software unaltered that should have come with the phone.
I'll leave it up to you to search in the QA section.
Click to expand...
Click to collapse
I checked this thread:
list-lg-g6-stock-firmware
At this time there is not a Sprint LG G6 KDZ.
tech_head said:
Once that is done, confirm the phone is unlocked.
You should need to do nothing more than to drop in the Metro SIM to have it work.
If the phone is not unlocked you will get "invalid SIM" messages.
Click to expand...
Click to collapse
I need to confirm that the phone is unlocked. I did have a conversation with Sprint technician that said it came up unlocked in their system. It could be possible (although I don not know for sure) that the phone's hardware/software is locked and yet Sprint cell network has the phone unlocked in their system. Maybe I need to purchase an unlock service for the phone?
Have you tried this thread? https://forum.xda-developers.com/sprint-g6/help/mobile-gsm-data-issues-unlock-t3625705
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
ultra_dd7 said:
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
Click to expand...
Click to collapse
Im also having the sam issue
The only way to fix this is to insert an active sprint sim card with service and dial ##72786# to re-activate
Since i switched to metro pcs ......my sim service is not active
I gotta find someone
ultra_dd7 said:
I have the same issued. After "debranding" I can't add a new APN. In my case I do have voice and SMS, but no DATA since I can't add an APN.. Were you able to fix your phone. Please share the solution if you did. Thanks
Click to expand...
Click to collapse
is your problem solved?
same problem
i have the same problem but i select de uicc unlock and works my mexico sim but just only voice calls and text. apn still greyed out and says otasn on apn settings grayed out too. any solution for this ?
Try this:
Dial 5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
After that you will be able to edit/add APNs
VERIZON SAMSUNG GALAXY S4 using Canadian SIM says "This SIM card is not from Verizon"
Hi everyone, it's my first time posting..
I have a Galaxy S4 from Verizon that has been factory reset. I inserted my Freedom Mobile SIM and the setup wizard says: "this SIM card is not from Verizon wireless."
Gives three options:
Emergency Call
Turn phone off
Use WiFi
Trying to use the phone does not work.
I followed some instructions online to unlock the phone for free but upon using the dial option it says : "connection problem or invalid MMI code"
None of the codes worked even the one to obtain the IMEI. I can locate the IMEI but I just wanted to try this way to see what happens..
I had the person who gave me the phone contact Verizon for an unlock code and they said that the phone was unlocked and to call Samsung. Samsung said to call Verizon and for the last time...Verizon said it's unlocked.
Is there a way to fix this? Is my SIM card maybe the problem?
The SIM was working fine in my unlocked phone before it broke but I did have some issues before it was working and I was told to get it replaced to fix the issues but I didn't end up doing that since they were resolved on their own.
Are you sure the Verizon s4 is network unlocked and supports Freedom's aws frequencies?
Verizon said they were sure..
Sorry if this is posted somewhere, but I could not locate it. I bought a consumer cellular SM-J737U, which runs on att and tmobile towers. When I inserted the t-mobile sim, it prompted me to reboot for network change. I did, and I have full LTE for a few seconds then I got an error message saying this is an invalid sim, contact consumer cellular for help. So I know the sim works because I had full connectivity on there.
What do I need to flash to goto stock J7 stuff so I can use my tmobile sim?
I tried another sim and the same thing happened.
Hi Everyone,
I just bought a brand new s10+ from marketplace. I ran a full imei report and everything is clean & not blacklisted. It was a sprint phone however the provider I use is consumer cellular (uses ATT towers). When I put my sim card in it obviously said invalid sim and request it get unlocked. I wasnt concerned because I was going to convert it to unlocked anyways via odin like I did my note 9. I reflashed it via odin with the u1 firmware. However the same thing is happening it keeps saying invalid sim and the button for mobile operators is not showing. I have a tmobile sim card and if I put that in it works fine. Being though tmobile and sprint are the same thats why it works fine. I also have a ATT sim card, If i put that in I get the same invalid sim message. So it still appears to be locked somehow. Only sprint / t mobile sim works. I thought by reflashing to unlocked it would unlock the phone sim.
Just to be clear the phone is brand new and never was attached to any account.
Any ideas? I dont know what to do here.
Thanks!!
As I understand, phones that are locked to a network are not just software branded... also the phones hardware ID. So flashing a generic firmware is not enough. You need to get the phone unlocked from the phone's original operator
I found out what I had to do. I had to use a remote unlock service to remove the software lock on the phone. Its fine now. Thanks