Database Users

Nearly half a million customers left T-Mobile in Q1 2011

http://www.engadget.com/2011/05/08/nearly-half-a-million-contract-customers-left-t-mobile-in-q1-201/
Will YOU be leaving?

If the merger goes through, then yes. I have been a tmobile customer for 7 years. I have been satisfied with the hardware, the accounts, and even the customer support. Especially the customer support.
AT&T want a stellar company before the SBC buyout, but it became terrible after. I expect the same thing if Tmobile is consumed.
I do not look forward to finding a new carrier.

I don't think I'll leave TMO unless AT&T acquires it and doesn't let me keep my current plan and pricing. I travel accross USA and do not have a voice coverage problem with Tmobile. Its excellent with few to none dropped calls. But the data sucks, my phone switches to edge 80% of the time as compared to my co workers AT&T and Sprint.
Not to mention I pay less than $160 for 2 lines with unlimited everything.... The next cheapest is sprint @ $210

If the buyout goes through, absolutely leaving. I will never be an AT&T customer again, even if it means taking my Vibrant over to Simple Mobile.
Ginger Clones of the World Unite!!! via the XDA App

I'll be leaving as well. As far as when, that depends on when the merger goes through and who gets the SGSII. One things for sure, I'll NEVER use AT&T again.

I agree with most the other comments....... I pay 152 per month for 2 lines unlimited everything......... and I use it............ When and IF ATT does get T-mobile. . . then I will have to find a new carrier, I really like TMO but tempus fugit......
As far as the customer loss I do not see that as a real big issue, if I remember correctly, the average for all the major carriers is between 6-8 million per carrier per year or as it is called in the industry the "churn"
I agree with KWKSLVR it is about who gets the S2

It depends on my dad....he pays me and my sister's phone bill cuz we're in college...no matter if we stay or go...i still gotta unlock my Vibrant for another carrier

If the plans stay the same then ill stay plus some might have better coverage
in areas they never did

T-Mobile coverage is terrible Verizon has the iphon now and at&t had some good Android phones.
I'll be leaving.
Also, t-mobile hasn't cared about building out their data network for a long time. Data id more important than voice to me. I use 50 voice minutes a month but 2gb data. I don't mind paying more for a better network...
Sent from my HD7 using Board Express

any other provider sounds better then att. i would gladly switch to boost with an unlocked android. or even metropcs has got a few good androids to date. att is making a losing bet unless they all of a sudden change their pricing plans.

N8ter said:
T-Mobile coverage is terrible Verizon has the iphon now and at&t had some good Android phones.
I'll be leaving.
Also, t-mobile hasn't cared about building out their data network for a long time. Data id more important than voice to me. I use 50 voice minutes a month but 2gb data. I don't mind paying more for a better network...
Sent from my HD7 using Board Express
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If you knew T-Mobile coverage was bad in your area perhaps you should have started out with a different carrier in the first place. Here in Dallas I get 3G or H almost everywhere.

Add me to the list of people who will leave T-Mobile the day AT&T goes through. Keeping my fingers crossed that it doesn't happen.

XPLANE9 said:
If you knew T-Mobile coverage was bad in your area perhaps you should have started out with a different carrier in the first place. Here in Dallas I get 3G or H almost everywhere.
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Hi idiot.
I did. No one else had coverage but t-mobile thanks to voice roaming, but at&t put a New 3g tower up so now they have everything. I went from at&t to sprint before t-mobile.
Thanks for using that pea sized brain of yours, though.
At&t... Building out their network.
T-mobile... Dead end.
And traveling with a t-mobile phone is a lesson in frustration compared to at&t other Verizon.
I'm with them cause I live in a rural area and had no choice then.
NOW I do... So ill be leaving.
Don't care where you live and how your signal is, tbh. even at the hspa+ market down the interstate your phone can go from full 3g to edge at any random time.
T-mobile are not defendable, so stop ****ing trying Even with good phones and low prices people are leaving, and for a reason. They aren't spending more just cause they can... There are sizeable cities here that can't get more than 3 bars gprs from t-mobile here, but the other three carriers have full 3g
Thank you.
Sent from my SGH-T959 using XDA App

I've been a T-Mobile customer for almost 5 years. Up until I transferred to the college in this town now, my 3G data service has been great. Im actually so unhappy w/ T-Mobile..Right now i live in Huntsville,TX where I goto college at and T-Mobile is beyond garbage here. Personally, If I'm going to pay the same amount of money as someone who has 3G/4G coverage, i have to have to have the same equal coverage. I'm back and fourth on GPRS and Edge here missing important calls like clockwork. I can get a similar plan with AT&T for the same amount with 4G service here in this town. (Trust me i work for Radioshack and I know all about both companies plans and prices as well as restrictions) When the Samsung Galaxy S2 comes out this summer for AT&T, I'm leaving T-Mobile to give AT&T my money instead. I'm not handing over my whole pay check for a Verizon phone LOL and I'm not going to Sprint with their 3G coverage map looking like a pepperoni pizza LOL
For the most part, T-Mobile has been beyond great as far as customer serviceand pricing, its just that voice and 3G data coverage is, always, and forever will be their weakness and that doesn't work for me.
Sent from my SGH-T959 using XDA App

[Advice Requested] Need Prepaid U.S Sim Card for Trip

Hey there,
I'm going down to the U.S for a trip to Darien Lake for a weekend soon (my family and I are Canadian). I need phone/text/internet access with fast speeds and very reliable service. I have heard 'Straight Talk' tossed around a bit on these forums, though I don't know if I would be allowed to purchase it (as a non-U.S citizen). I have an unlocked N7000 Galaxy Note to use on any service and would prefer to use it if possible. So, it is in this situation that I humbly ask for advice from my fellow XDA'ers.
Kindly,
LiquidNitrogen

Not sure where you are in Canada my friend but take a look at this... Perhaps you can order one or find something similar in your area...
http://www.omegacell.com/collections/us-roaming-sims

LiquidNitrogen said:
Hey there,
I'm going down to the U.S for a trip to Darien Lake for a weekend soon (my family and I are Canadian). I need phone/text/internet access with fast speeds and very reliable service. I have heard 'Straight Talk' tossed around a bit on these forums, though I don't know if I would be allowed to purchase it (as a non-U.S citizen). I have an unlocked N7000 Galaxy Note to use on any service and would prefer to use it if possible. So, it is in this situation that I humbly ask for advice from my fellow XDA'ers.
Kindly,
LiquidNitrogen
Click to expand...
Click to collapse
I believe you can just go to straighttalk.com and order yourself a sim card [choose AT&T sim]and a $45 month unlimited card. Should be around $60 shipped.
Edit: I'm not sure they ship internationally. Could you have it shipped to the location you are staying in the states?
Sent from my GT-N7000 using xda premium

Go with Straight Talk. ST uses ATT's network so very reliable in most places in the US and fast data as well.

I live in Rochester, used to live in Buffalo, so I travel between the cities quite a bit, right through Darien Lake area.
I would look at Red Pocket (goredpocket-dot-com). They use the AT&T Go Phone prepaid coverage (You can google the map, then put in Pembroke, NY as the address. Pembroke is town adjacent to Darien Lake). You will see coverage is fine there, and I've had no problems with calls through there.
I'm sure you can buy a Red Pocket SIM on Amazon and have it delivered to Canada. Red Pocket used to cater to the Asian Market who would be coming to the U.S., So signing up from Canada probably won't be a problem.
I should also float the question the other way, what's the best Prepaid SIM to use when I visit Canada? This will be the first time I'll be taking a GSM phone to Canada (I previously had Sprint).

straighttalk is the way to go. they have a cheaper 30 dollar plan also.

maddog2727 said:
I live in Rochester, used to live in Buffalo, so I travel between the cities quite a bit, right through Darien Lake area.
I would look at Red Pocket (goredpocket-dot-com). They use the AT&T Go Phone prepaid coverage (You can google the map, then put in Pembroke, NY as the address. Pembroke is town adjacent to Darien Lake). You will see coverage is fine there, and I've had no problems with calls through there.
I'm sure you can buy a Red Pocket SIM on Amazon and have it delivered to Canada. Red Pocket used to cater to the Asian Market who would be coming to the U.S., So signing up from Canada probably won't be a problem.
I should also float the question the other way, what's the best Prepaid SIM to use when I visit Canada? This will be the first time I'll be taking a GSM phone to Canada (I previously had Sprint).
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I looked around recently, Petro-Canada looked like a pretty good bet.
The problem is, us getting Petro-Canada SIMs is likely the same problem he'll have trying to get a Straight Talk SIM or Red Pocket SIM - They won't ship internationally, not even across the US/CAN border. I know Straight Talk's BYOD SIMs are mail-order only, you cannot purchase them in brick-and-mortar stores. Dunno if Petro-Canada SIMs are easier to find in their gas stations.
I live near the NY/PA border and have been looking into SIMs for if I ever want to make a trip to Montreal.

Yeah get the ST Sim and get it delivered to someone here in the States to either forward it to you in Canada our have it waiting here for you to pick up in the States. The Sims are sent by Fed Ex ground unless you want it delivered quicker and you can pay for 2 day or next day shipping.
Sent from my GT-N7000 Samsung Galaxy Note "Go big or go home" using XDA app

The only reason I suggest Red Pocket over straight Talk is that there's an unofficial daiy cap with straight talks data (go ahead and read about the problem in the forums) where as with Red Pocket you get to use your block of data however you like. You cam tether, use it all in one day, etc.
Sent from my GT-N7000 using Tapatalk 2

I dont view straight talk as a pre-paid SIM in its classic sense.. as its a monthly contract...
I recommend a visit to http://www.telestial.com/ to view available options.

Mystic38 said:
I dont view straight talk as a pre-paid SIM in its classic sense.. as its a monthly contract...
I recommend a visit to http://www.telestial.com/ to view available options.
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It's "monthly" but you only need to get it a month at a time. It's not a contract, no need to sign up for multiple months.
The more basic "pay as you go" plans are so basic that a Note will exceed the cost of a better plan rapidly.

As for Canadian prepaid, I'm really not sure. I've never had to use prepaid, I've always had a plan. Rogers/Bell/Telus are the 'big 3' companies in Canada, which all have more or less the same service and quality - the difference is in pricing and packages. I've always been a Telus user, as they have very clear and fair pricing, but I know many who are on Rogers (not too many on Bell though). Bell is usually more expensive for what you get. Whatever you do, stay away from Wind Mobile - their coverage sucks, their customer service is terrible, they are a royal pain to deal with and they only use T-Mobile's bands.
Prepaid SIMs are pretty easy to get. I've seen them alot at gas stations, Walmart, convenience stores, 7/11, etc. It's impossible to get unlimited data here in Canada though, even on contract you can't get it. Our providers have been very strict about that. And on top of that, within the past few months, they've upped their efforts to increase pricing and reduce caps on their data offerings.
I believe the major cellular companies to check out are Rogers/Telus/Bell (big 3) and their subsidiaries Koodoo, Virgin Mobile, Fido. This should help:
http://en.wikipedia.org/wiki/List_of_Canadian_mobile_phone_companies
Anyways, back to my issue, I'm going to need alot of data as much data as possible (~4 to 6 gb). Red pocket seems pretty good but they only give you 2GB of data. I'm looking at Boost Mobile right now but they use Sprints network, which is supposedly slow, but they don't cap their data (supposedly). The unofficial data cap on Straight Talk makes me want to avoid it, as I've read its 100mb/day which is very small.

LiquidNitrogen said:
As for Canadian prepaid, I'm really not sure. I've never had to use prepaid, I've always had a plan. Rogers/Bell/Telus are the 'big 3' companies in Canada, which all have more or less the same service and quality - the difference is in pricing and packages. I've always been a Telus user, as they have very clear and fair pricing, but I know many who are on Rogers (not too many on Bell though). Bell is usually more expensive for what you get. Whatever you do, stay away from Wind Mobile - their coverage sucks, their customer service is terrible, they are a royal pain to deal with and they only use T-Mobile's bands.
Prepaid SIMs are pretty easy to get. I've seen them alot at gas stations, Walmart, convenience stores, 7/11, etc. It's impossible to get unlimited data here in Canada though, even on contract you can't get it. Our providers have been very strict about that. And on top of that, within the past few months, they've upped their efforts to increase pricing and reduce caps on their data offerings.
I believe the major cellular companies to check out are Rogers/Telus/Bell (big 3) and their subsidiaries Koodoo, Virgin Mobile, Fido. This should help:
http://en.wikipedia.org/wiki/List_of_Canadian_mobile_phone_companies
Anyways, back to my issue, I'm going to need alot of data as much data as possible (~4 to 6 gb). Red pocket seems pretty good but they only give you 2GB of data. I'm looking at Boost Mobile right now but they use Sprints network, which is supposedly slow, but they don't cap their data (supposedly). The unofficial data cap on Straight Talk makes me want to avoid it, as I've read its 100mb/day which is very small.
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I would rather have data cap than ever deal with sprints network again.
Sent from my GT-N7000 using xda premium

The ST $30 "All you need" plan may only be available on their phones and not on an unlocked phone from another GSM carrier. Hope I'm wrong. See http://straighttalksim.com/index.php

lamou1nr said:
I would rather have data cap than ever deal with sprints network again.
Sent from my GT-N7000 using xda premium
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Thanks for the advice on the Canadian Prepaid.
As cor your issue, I believe Boost is CDMA only because it's runs on Sprint's native coverage.
Sent from my GT-N7000 using Tapatalk 2

VZW worth the extra 12-15 bucks a month?

So I'm at a point where I am striking out on my own and dropping off my parents family plan. What I am looking at is A $100 plan from vzw for 2gb data and a $90 plan from att for 3gb data. (I use no more than 1.5gb in a month) Coverage in my area for verizon is a little bit better than att but no LTE from either side. My company has a discount for both providers at 17% so no advantage there. Verizon has the bad habit of locking up phones so I can't play with them as well.
Another option I've had is since my work doesn't allow cell phones on the premises, I have thought about switching to a dumb phone since I won't be using it 40-50 hours of the week but that is for a later time.
In other words, do you all think VZW "service" is worth a $150 bucks extra a year than att?

From what you've told me about your usage patterns, I'd go with ATT, or even a MNVO like Straight Talk.
I had ATT and the only reason I left was because of their throttling.. I prefer GSM phones to CDMA since they hold value better and since they are worldwide, you have more compatibility and a larger selection.

bukithd said:
So I'm at a point where I am striking out on my own and dropping off my parents family plan. What I am looking at is A $100 plan from vzw for 2gb data and a $90 plan from att for 3gb data. (I use no more than 1.5gb in a month) Coverage in my area for verizon is a little bit better than att but no LTE from either side. My company has a discount for both providers at 17% so no advantage there. Verizon has the bad habit of locking up phones so I can't play with them as well.
Another option I've had is since my work doesn't allow cell phones on the premises, I have thought about switching to a dumb phone since I won't be using it 40-50 hours of the week but that is for a later time.
In other words, do you all think VZW "service" is worth a $150 bucks extra a year than att?
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Click to collapse
Straight Talk:
$45 a month ($50 after taxes)
Unlimited Talk
Unlimited Text
Unlimited* Data (just don't go nuts with it, but 1.5 GB is more than safe)
It runs on AT&T (also T-Mobile, but it asks you to choose which SIM you want. Choose AT&T). No, there's no LTE, but there's full speed HSPA+ which should be plenty fast. I don't think Verizon is worth it unless you're in an area where they're the only viable option, or if you need insane speed for some strange reason. I switched off my family's Sprint plan to Straight Talk. I don't know how I survived on CDMA; once you go GSM, the freedom of being able to switch phones whenever you want is great. If you're already on a GSM network, it's not worth giving up. That, and the price.
Order a SIM from http://straighttalk.com and choose "AT&T compatible SIM". It works in a locked AT&T phone or unlocked phone. You could even use your Rezound; I know it works on AT&T believe it or not. They found out a while ago. But if you're looking for a new phone, best bang for your buck? Galaxy Nexus from the Play Store.
Oh and when you fill in the APN for data, leave out the "Proxy" fields except for MMS Proxy. It disallows them from throttling you or monitoring what apps you use. They've been known to call people for streaming a lot, but I've gone over 2GB of usage and haven't gotten any calls from them or anything.

I agree. Verizon is just crap compared to what they used to be. In the days of unlimited data it wasn't so bad but now they are just plain greedy. Plus striking out on your own you don't want to get stuck if you lose your job paying a $100/mo bill when you could use that money for food. Trust me, it happened to me and now I owe Verizon and can't afford to pay them. If T-Mobile has good coverage they may be an option as well.

Pageplus is a Verizon MVNO.
For $55 per month (No Taxes!), you get unlimited talk/text and 2Gb of 3g data.
You can use a Verizon phone too!
Plus, if you buy from Pageplusdirect.com, you get a 7% discount!

Product F(RED) said:
Straight Talk:
$45 a month ($50 after taxes)
Unlimited Talk
Unlimited Text
Unlimited* Data (just don't go nuts with it, but 1.5 GB is more than safe)
It runs on AT&T (also T-Mobile, but it asks you to choose which SIM you want. Choose AT&T). No, there's no LTE, but there's full speed HSPA+ which should be plenty fast. I don't think Verizon is worth it unless you're in an area where they're the only viable option, or if you need insane speed for some strange reason. I switched off my family's Sprint plan to Straight Talk. I don't know how I survived on CDMA; once you go GSM, the freedom of being able to switch phones whenever you want is great. If you're already on a GSM network, it's not worth giving up. That, and the price.
Order a SIM from http://straighttalk.com and choose "AT&T compatible SIM". It works in a locked AT&T phone or unlocked phone. You could even use your Rezound; I know it works on AT&T believe it or not. They found out a while ago. But if you're looking for a new phone, best bang for your buck? Galaxy Nexus from the Play Store.
Oh and when you fill in the APN for data, leave out the "Proxy" fields except for MMS Proxy. It disallows them from throttling you or monitoring what apps you use. They've been known to call people for streaming a lot, but I've gone over 2GB of usage and haven't gotten any calls from them or anything.
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Click to collapse
That's been one of the most complete decent answers I've got on this forum in a while. I will seriously consider it. AT&T gets good enough service for me to get the same stuff for half price. Thanks!

bukithd said:
That's been one of the most complete decent answers I've got on this forum in a while. I will seriously consider it. AT&T gets good enough service for me to get the same stuff for half price. Thanks!
Click to expand...
Click to collapse
Product F(RED) said:
Straight Talk:
$45 a month ($50 after taxes)
Unlimited Talk
Unlimited Text
Unlimited* Data (just don't go nuts with it, but 1.5 GB is more than safe)
It runs on AT&T (also T-Mobile, but it asks you to choose which SIM you want. Choose AT&T). No, there's no LTE, but there's full speed HSPA+ which should be plenty fast. I don't think Verizon is worth it unless you're in an area where they're the only viable option, or if you need insane speed for some strange reason. I switched off my family's Sprint plan to Straight Talk. I don't know how I survived on CDMA; once you go GSM, the freedom of being able to switch phones whenever you want is great. If you're already on a GSM network, it's not worth giving up. That, and the price.
Order a SIM from http://straighttalk.com and choose "AT&T compatible SIM". It works in a locked AT&T phone or unlocked phone. You could even use your Rezound; I know it works on AT&T believe it or not. They found out a while ago. But if you're looking for a new phone, best bang for your buck? Galaxy Nexus from the Play Store.
Oh and when you fill in the APN for data, leave out the "Proxy" fields except for MMS Proxy. It disallows them from throttling you or monitoring what apps you use. They've been known to call people for streaming a lot, but I've gone over 2GB of usage and haven't gotten any calls from them or anything.
Click to expand...
Click to collapse
I personally am done with Verizon. The very first phone I had wouldn't charge completely (8 hours on charger, half full, 2 hours battery life) almost from the get go, they started sending me refurbs and I've been stuck in refurb hell ever since. To top it off the data speeds and connection have gotten gradually worse in my area, like they are trying to push you to upgrade to a 4G phone and go to the new shared plans (which I don't doubt a bit). I can't get a good enough connection in the parking lot at work most days make a phone call, and I'm in the 2nd largest city in my state, we have 4G, and the coverage map is blood red with both 3G and 4G coverage. At my desk I'm lucky to get any coverage (thank god we have wifi, guy next to me on his VZW iphone 4 gets full signal). I got an unlocked GNEX a couple weeks ago, got a TMO sim to try out, I have consisten 4-5 bars at my desk and full signal in the parking lot, I only got the 100mb 4G plan but TMO's 2G speeds are about as fast as what I get on average with VZW. I'm on my 12th phone with VZW and had enough even though they keep replacing them. I pay $210 a month for service that doesn't work all the time and slow data speeds.
I'm going to straight talk next, because I learned the hard way TMO doesn't include roaming with their prepaid. Otherwise I'd stick with them because where they have coverage its been great. But for $45 a month, Straight Talk is getting a try it out month from me on AT&T's network which I have great signal with here.
Anyway, point was, stay away from VZW, they're greedy and pushing a bad product IMO.

I think android made verizon that way. When I first hopped on the network I got an incredible that was about 6 months after its release, I loved everything. Since then, there have been overly modded phones, worsening signal quality jack ups in price, and and my phone is just now (in the next couple of weeks maybe) set for an ICS update. I just wish there were more prepaid providers with better service history. Verizon does have good personal customer service, at least in my experience.

bukithd said:
I think android made verizon that way. When I first hopped on the network I got an incredible that was about 6 months after its release, I loved everything. Since then, there have been overly modded phones, worsening signal quality jack ups in price, and and my phone is just now (in the next couple of weeks maybe) set for an ICS update. I just wish there were more prepaid providers with better service history. Verizon does have good personal customer service, at least in my experience.
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Yeah I think so, with the success of Android they got greedy. Signal quality, prices, just not worth it anymore. However, their customer service has been fantastic, I have no problems getting replacement phones, just tired of needing them and really the problems have never gone away. Now that I've gone to an unlocked GNEX, I'm never going back, lol.

Verizon has to be the most controlling carrier in my knowledge. I mean they are one of the only ones to put a locked boot loader on the SGS III, and FFS they striped ram out of my old HTC Touch Pro. It's not like they charge any less for the crippled phones they sell, they're just in it for the money.

icomrade said:
Verizon has to be the most controlling carrier in my knowledge. I mean they are one of the only ones to put a locked boot loader on the SGS III, and FFS they striped ram out of my old HTC Touch Pro. It's not like they charge any less for the crippled phones they sell, they're just in it for the money.
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I used to work in a third-party Verizon store and a customer we've known for a while had been through 3 BB Storm 2's, all of them crapping out differently, but in ways that made them totally unusable. He was a doctor, so he needed a reliable phone. I called up CS on behalf of him, with him sitting across from me. All he wanted was a BB Bold, even a refurbished replacement (he had insurance), and they told me to tell him to just leave Verizon. How crazy is that?
They're also against Net Neutrality, which means they want to be able to charge you more for certain services. Like how AT&T is planning on charging extra for Facetime over 3G on the iPhone. It's like saying, "Oh, you want to watch YouTube on your phone? You'll need to shell out an extra $10 a month for our YouTube package. You wanna browse Facebook? You need to add $5 a month to your bill to have access to the Facebook app."

Product F(RED) said:
I used to work in a third-party Verizon store and a customer we've known for a while had been through 3 BB Storm 2's, all of them crapping out differently, but in ways that made them totally unusable. He was a doctor, so he needed a reliable phone. I called up CS on behalf of him, with him sitting across from me. All he wanted was a BB Bold, even a refurbished replacement (he had insurance), and they told me to tell him to just leave Verizon. How crazy is that?
They're also against Net Neutrality, which means they want to be able to charge you more for certain services. Like how AT&T is planning on charging extra for Facetime over 3G on the iPhone. It's like saying, "Oh, you want to watch YouTube on your phone? You'll need to shell out an extra $10 a month for our YouTube package. You wanna browse Facebook? You need to add $5 a month to your bill to have access to the Facebook app."
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Click to collapse
this is what scares me about cell service regardless who is providing it. I want what was free to begin with to stay free. I already pay about 1000 bucks a year for you to do what you will with me.
Verizon perk though, they just hooked up 4g in my area today and it actually works.

Current Activated Project FI Users (your experiences so far)

I've been reading through the forum and the Project Fi waiting room thread kind of touches on my subject but there is some digging that has to be done to find post about how their experience has been so far now that they are on the Fi Network...
I've been activated for about a week now. So far the service has been pretty good. I spend most of my days on WIFI so it's a good fit for me. I've only had a few issues so far.
1. My office is really big with many APs, when on a call and walking through the building it gets confused on what it should do. As my phone switches between APs it will move the call over to cell towers and then back to wifi and the end user says that I am cutting out really bad...
2. When I don't have WIFI available and connected to the sprint network I cannot use data and talk on the phone at the same time.. I guess this is what all sprint users currently deal with and is a limitation of technology but I've been with ATT for a long time and am not used to this. I don't believe its just because they are CDMA. Verizon has been doing this for a while now, correct?
3. If I'm connected to the sprint network and on a call then move to an area where tmobile has better service, when I get off of the call my service will go unavailable for multiple seconds while it disconnects and reconnects to the tmobile network.
4. Slowness to send and receive sms/mms to other carriers. This is not recreateable and is random.. Maybe 5% of the time.
5. Reduced daily battery life. Maybe 15%ish.. I think I was able to correct a lot of this by limiting background data.
I don't think this thread is duplicated but if it is point me to the correct location.

I've been activated since May 26. The only difference I notice between Fi and my previous carrier AT&T is the $50 I'm saving every month.
There were some minor hiccups at various points along the way. I had intermittent mobile data for about 48 hours and the first week for a couple days only Hangouts would ring, not the phone. Those problems are long gone now, though. As far as I'm concerned this is the best thing Google has done since Search.

Project Fi user (4 months)
Project Fi is something I wish everybody had a chance to experience. Honestly it is one of the best cell providers in the US. Customer service is amazing, the cell service is great, maybe a few things here and there, but an overall really good experience for this being a beta. Google is doing a really good job! Keep it up

Ive had Fi for 4 months, I live in a very rural part of Illinois. Service is great. I have a lot of 3g, but I am ok with that. I would never switch back to big red. Ive heard things about T-Mobile expanding more in my area so.. that would make my service even better..

I activated Fi in June and have had only minor issues related to network switching. They seem to have been resolved over time and I can't really see any difference in service than when I had TMO or VZW. I live in Orlando and don't travel extensively any more but coverage is more than adequate. And the savings are incredible.

I've had it for a couple months, and I'm satisfied with the service. I noticed my data drops out in certain areas when I'm driving, but it works fine at places I spend most of my time at.
My signal at home is only so-so, as far as internet goes, but that doesn't matter much, as I'm on wi-fi at home, anyway. One minor annoyance I've run into, however, is that occasionally my Fi signal seems to die completely for a brief period of time, and when it does, it crashes whatever app I'm in. It's often during a game (and with my luck, it's usually when I'm doing well...). But it's not a huge deal or anything.

I've been on Fi since early August. Came from Sprint "unlimited" plan, which was not doing me much good because I can't get decent Sprint data coverage at my workplace. And of course I use WiFi at home. So the addition of T-Mobile made a much better network for me. In fact, the switching algorithm keeps me on T-Mobile most of the time as I am out and about town.
Overall, I doubt that the sum of the Sprint and TMO network footprints match the coverage of Verizon. The question is: Is it good enough for you for the price? With one big caveat (see below), for me the answer is yes.
The switching is not perfect, especially on roadtrips. I believe there is a learning algorithm baked in, which includes localized geofencing. But while this improves things over time in routine places, I don't think it works so well the first time you go elsewhere. Gratefully, at least for now, there are leaked -- and not officially supported -- dialer codes to force switching between Sprint and TMO when you must.
Coming from unlimited makes for a paradigm shift because now I pay for cell network data by the megabyte. This is very cost-effective for someone who can stay on WiFi most of the time. I do, so my bills are very low. But if you cannot do that, and you are a heavy data user, this plan is not for you.
The big caveat for me right now is that Marshmallow reportedly breaks data service on TMO Band 12, which is what reaches into my office building with Lollipop 5.1.1. That is why I am in no hurry to upgrade to 6.0 unless and until this gets fixed. B12 coverage is increasingly a big deal for TMO's network footprint. So without it, much of the benefit of a dual network would go away.

I switched from t mobile unlimited. Whenever I'm on sprint on a call, data doesn't work so I manually force the phone to be on t mobile literally all the time which kind of defeats the purpose of having another network. I honestly don't think project fi is a significant improvement over just having t mobile. Adding sprint to fi is kind of like giving a crutch for a dwarf to a normal sized person. The reason I will stay on fi is because I don't believe Google well stop at t mobile and sprint only.
Sent from my Nexus 6 using XDA Free mobile app

Been on fi for a few months now and overall it's been great. My bill has been a couple of bucks less than my prepaid $30/mo tmobile plan. Even though sprint has fairly good coverage in my area, I mostly connect to tmobile networks.
I'm pretty sure I wouldn't be happy with just the sprint network. Even though sprint has about the same # of cell towers in my area, signal strength between sprint towers seems to drop off rapidly compared to tmobile's towers. To be competitive, sprint needs to have more than twice the cell tower density to compare to tmobile's coverage. But it's still good to know I have sprint as a backup.

darthmtb said:
Project Fi is something I wish everybody had a chance to experience. Honestly it is one of the best cell providers in the US. Customer service is amazing, the cell service is great, maybe a few things here and there, but an overall really good experience for this being a beta. Google is doing a really good job! Keep it up
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Click to collapse
I'd love to join Fi but t-mobile gave me such a good plan (grandfather discount). It will be a big lost if I leave.

I've been on Fi for about 5 months and have used it all over the US, South America, Europe and India. When roaming outside the US, it works exactly like the T-Mobile service it replaced. When I'm home and it runs on Sprint, it sucks. Phone doesn't ring and I miss texts. My service is actually better when I put the SIM card in a T-Mobile phone that can't switch to Sprint.
Sent from my Nexus 6 using Tapatalk

i did sign up to fi, and got invited. and i did tell them j wanted to use fi. so they sent me a sim, and the "gifts". but i have no wifi at home, and i average about 25-40gb a month in data usage(tmobile, unlimited). i did the math in my head and it just didnt make any sense to me to switch. i definitely would, but the data costs are just to high. so i wrote them explaining about my data use, and they thanked me. and i havent been bugged by them in the last 2 months at all.

I'm on Verizon unlimited old plan and with great regret decided to try out Fi since they are increasing the price. I don't think anyone can match Verizon's network and I'm paying a reasonable $55 incl taxes. I wish I used more data, I hear people use 6-10GB on average on these unlimited plans, I guess I don't travel as much.
I am sort of afraid what Fi will mean since its after all a beta service. As an MVNO it is not price competitive, $10/GB is a lot for an MVNO to charge, Cricket is much better pricing, but I dont have their signal at home.

I'm glad to see the positive experiences with Fi. I ordered my Nexus 6 and Fi SIM card at lunch today and will activate Fi in a couple weeks once I get a credit back from T-mobile and can properly close my account with them. I'm looking forward to saving about $60 a month with Fi.

I've been activated since June. I came from T-mobile, so the change was all benefit for me in terms of coverage. I came from a Nexus 5 which doesn't have band 12 support. It was nice to be able to use T-Mobiles band 12 once I was on fi with the Nexus 6.
I rarely see sprint in my area, since T-Mobile is much better, but when I get out into the country, I have been connected to sprint where I used to have nothing at all. That's a plus. Also, sprint service allows roaming on Verizon 1x towers, and I have been connected to Verizon a few times.

I got a Fi invite instantly yesterday.
My N6 is stock unrooted Lollipop LMY48T, and uses my Verizon unlimited data SIM, my T-Mobile "WalmartPlan" $30 5gig SIM, or my cricket/aio prepaid SIM, depending.
I only use Google Voice through Hangouts for all my calls, so unlimited talk is not important to me.
If I order a Fi SIM, will I still be able to switch Sims freely or does the phone get locked to Fi only ?
I have heard some rumor that if I accept a Marshmallow OTA or sideload the M images, I will lose T-Mobile band12 LTE. Hope that is not true, since T-Mobile seems to be moving from band4 to band12 everywhere now.
Sent from my VS985 4G using Tapatalk

trent999 said:
I have heard some rumor that if I accept a Marshmallow OTA or sideload the M images, I will lose T-Mobile band LTE. Hope that is not true, since T-Mobile seems to be moving from band4 to band12 everywhere now.
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Click to collapse
The loss of data on Band 12 has been reported by several users who flashed the Marshmallow build. Apparently the difference is in the radio module, because some of them have reported that Band 12 data service is restored by flashing back to one of the latest Lollipop radios on top of the new build.
We don't know if this is by design or a bug.
I have no personal experience myself because I remain on 5.1.1 build LYZ28M.

Seems like going to Marshmallow would be a huge problem for Fi users, then, unless Fi doesn't use band12 LTE?
For quite a while the Nexus6 was almost the only phone out that would support T-Mobile band12, except for a couple of Samsung's. Big part of why I bought mine.
Sent from my VS985 4G using Tapatalk

trent999 said:
Seems like going to Marshmallow would be a huge problem for Fi users, then, unless Fi doesn't use band12 LTE?
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Click to collapse
Yes, it is a big open question right now. Google and Fi management have been silent about it. The issue may or may not be related to Google's need to certify the new Nexus devices for use on the TMO network directly (using T-Mobile SIMs). We don't know how these requirements relate to the Fi-TMO MVNO agreement, if at all.
It may be that there is just a bug in the Marshmallow 6.0 radio.

trent999 said:
If I order a Fi SIM, will I still be able to switch Sims freely or does the phone get locked to Fi only ?
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Several Verizon users have reported (a thread in Q&A section) difficulty returning to VZW from Fi.

Project Fi Users

Any Project Fi user? How is it working out?
Sent from my HTC6525LVW using Tapatalk

It's dope.

Yup. Very happy.

Totally satisfied!

It's awesome!

More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!

aygriffith said:
More than anything I'm happy with the bill. I think mine was $43.xx last month, I'm signed up for 5GB at $70 total. Spent the last year on AT&T Post Paid with a MiFi also on the account at 115ish a month for 15GB. Prior to that I was on AT&T Straight Talk for years.
To be honest, the service is so-so. T-Mobile is T-Mobile, the building penetration sucks, its as mediocre as it was when I got off it in 2011. Sprint does provide better building penetration but the service is slower. I'm often frustrated with Fi's lack of attempt at switching from T-Mo to Sprint or vice-versa. I have Fi-Spy installed and can easily plug in the dialer codes to switch, but why it doesn't do this more proactively is beyond me. Even with the auto switch dialer coder plugged in and a reboot, it rarely switches quickly once a drop in signal is experienced with the carrier in use. The nerd in me thinks its cool to plug in the dialer codes, the normal me is beginning to find it inconvenient. Speeds aren't spectacular, I think that's possibly a function of being in South Louisiana. The carriers invest here last most likely because of the overall poverty of the populous and the gamble that the they can just wait till the network is destroyed by a hurricane and rebuild it with insurance money.
My gut feeling is I'll wait to see if the 6.0.1 release (whenever I finally get it) will make T-Mo work better with the possibility of Band 12. If its not better soon I'll probably switch back to AT&T Straight Talk. AT&T just works everywhere I have been in the US for the last 4 or 5 years. I never have the negative experience I hear people complain about on big blue. The Straight Talk option makes the cost negligible. Although the good ole days of Straight Talk "discount" service cards being sold online for 30ish dollars seems to be gone.
Cellular service is a commodity, while I impress myself with the nerd factor of an aggregated cellular carrier like Google Fi, I just lack the patience to endure the carriers its running on. Struggling with bad or slow service is no longer acceptable with the flexibility of porting numbers to other carriers. $40ish dollars is cheap, but for 50 I could be on Straight Talk on AT&T and not worry about any of the semantics.
...but I did like the Lego kit Google sent me!
Click to expand...
Click to collapse
What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA

I'm very satisfied with my experience so far. My only complaint, a small one at best, would be there is no way to prefer WiFi calling over cellular like with Tmobile.

It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
coolcat67 said:
What about calling/texting over wifi?
Click to expand...
Click to collapse

Data usage
I was thinking of going to Project Fi myself and got the invite already. However, I check my data status usage and it's about 4gb or more per month. And I am counting only the usage not being over wifi. I understand that Project Fi switch automatically over wifi if available so you won't use Data over the air as much. However, I'm with the family plan with 15GB and Data carry over next month on AT&T network. If I'm by myself, I would switch over to Project Fi in a heart beat but with family member, I can't. Just my 2 cents thought.

Solutions Etcetera said:
It's been solid for me. Not just at home, but a number of the approved hotspots as well when I'm out. And I like that these connections are VPN'd.
Click to expand...
Click to collapse
I have the exact opposite experience, I rarely get auto connected to hot-spots and when I do they're total garbage. Not just in Louisiana, but in large metros I've traveled to in since getting the service. I think only one held the VPN tunnel indicated by the key icon for long enough to do anything.
coolcat67 said:
What about calling/texting over wifi? The initial reason I decided not to go with Project Fi was for the reasons you stated-- didn't love the carriers that support it. But the more I think about it, the more intrigued I am. I just switched from AT&T to Verizon and I am hardly using any cell data. I'm at wifi at home, wifi at work, and many places that I go. Project Fi is becoming more appealing for the ability of being able to call/text pretty much anywhere over wifi and not have to worry so much about how good the cell signal is. Plus the idea of auto connecting to open wifi hotspots and securing the connection over a VPN tunnel sounds pretty cool as well.
On another note, I don't have any first hand experience with Tmobile but 6.0.1 should help a lot with cell service in buildings if they have band 12 in your area. The geek in you should just flash the factory images instead of waiting for the OTA
Click to expand...
Click to collapse
What I do love about the service is the ability to use Hangouts on all my devices and in the web browser and text & MMS from it. I think if I went back to Straight Talk I'd probably leave the number with Google Voice which traditionally I've done the opposite and took the number to the carrier and just had a miscellaneous GV number.
I have had problems with call quality over data. Mainly at my house which is AT&T U-Verse, and to top it off Fi does not seem to realize it and will not switch off to cellular when the call quality dissipates. I've literally had to run out my front door into the middle of my street if I'm mid call so it will switch to cellular. Its either this or attempt to fumble the phone and turn off WiFi. My neighbors probably are suspicious of my mid street calls :laugh:. Again, this is a function of AT&T U-verse having 18mb down at my house. Might switch my internet to cable next month to help with the abysmal ISP speeds with U-verse.
Again, don't expect the phone to just start connecting to tons of VPN'ed Google Certified WiFi networks. You'll be disappointed. I was in large metros all up and down the east coast in Nov and again, this may have happened once in each large city. You're going to be looking for the same old Starbucks and misc WiFi networks to make calls if you're really hoping to find WiFi networks in the wild for calling. I have a free Boingo plan through Amex Plat and it helps give availability to more networks than I had access to before. But its not enough that I wouldn't be worried about cell service.
Fingers crossed on 6.0.1... back in the old days I would have downloaded the image the second it was out and flashed it. As I get older and find myself making more excuses for not getting stuff done I rarely want to spend non existent free time diving into roms or any of that. I just want the phone to work and the service to work. Its a long way from chopping up Blackberry OS installers with different features from different Telcos or my first Android phone being a Sprint Touch Pro 2 launching into Android from Windows Mobile. Getting old (or boring) I guess!

Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk

Ulver said:
Works great here. Except MMS over hangouts looks like garbage. I would love to use hangouts over my other devices with my Project Fi number, but I send to many picture messages. Anyone else have MMS hangouts quality problems?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?

Its decent, but I can see why people leave back to Tmobile. I am on WIFI most of the day and yet I manage to use 1.5-2GB per month, I cant imaging using Fi without WIFI. There is no VoLTE an no proper Band 12 implementation. Support is not that great, most replies are copy/paste BS. The whole service is just not as reliable as Tmobile. I pay about $40 bucks for Fi......Tmobile would have been only $50 but everything works 100%, you get som free music and vid streaming, and data falls back to free Edge.
I am gonna stick for a while longer....They said some updates are coming to service in next few month but I call BS on this. Fi team seems to be lying alot about the service and misrepresents it in their advertisement.

aygriffith said:
Are you referencing the picture quality of the photos sent? Does it look bad both in Hangouts and also in the receiver's MMS?
Click to expand...
Click to collapse
For me it looks bad on my end and the receivers end via hangouts. I also tried sending pics via my Z3 and the pics look bad on both my wife's Nexus 6 and my Mom's iPhone.
Sent from my Nexus 6P using Tapatalk

kolyan said:
The whole service is just not as reliable as Tmobile.
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Click to collapse
Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.

Solutions Etcetera said:
Weird... I have been on T-Mobile since the days of my RAZR v300 up until just recently. In fact, I still have it on my Moto X. Nothing about it is as good as Fi has been. Granted it is not for folks that are burning through a lot of data, but I have never gone over a Gig, so it's great for me.
Looking at the two phones side by side right now, the TM phone is on HSPA with 4 asu, and the Fi is LTE with 23 asu.
Click to expand...
Click to collapse
I have Tmobile LTE and VoLTE everywhere pretty much and it switches to Sprint for no reason, I even get Sprint 3G in some places due to bugs. On top of it Tmobile band 12 is not implemented correctly so you end up missing calls and there is no VoLTE support at all. I am not even sure if Tmobile carrier aggression is working on Project Fi
I've been having issues on Project Fi since June, including some spotty roaming in Europe where Tmobile got 5 bars of LTE (capped to 128kbps). Then been dealing with carrier auto switching for over a month now....looks like it just started working with latest Fi app and Android 6.0.1. They also know about all the roaming issues and that Fi doesnt like to connect to roaming providers, thats why they seem to include manual switching in Fi app now so people dont end up with dead phones overseas
They are also kind of lying about equal coverage to Tmo and Sprint....its not equal, at least not yet, lying about 120+ countries where wifi-calling is supported....also bs, real list is around 90-95 countries (not a big deal, but they refuse to fix it)
I switched from Tmobile because I though I will get 100% Tmobile coverage + addition of Sprint with seamless switching (been very buggy) I also need that 256kbps roaming speeds since its double of what Tmobile is offering. Lower bill was just a bonus.....dont really care since its like 10-15 bucks difference

kolyan said:
I've been having issues on Project Fi since June
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Dunno what to tell you; have only been on it since 11/16, but so far it has been great on my 6P.

When I read these comments I wonder how many people were already T-Mobile or Sprint customers and used to so-so coverage and speeds already. Compared in AT&T and Verizon, you're getting what you pay for. Just calling a spade a spade as a long time AT&T customer and a really really long ago T-Mobile and Sprint customer.
It's exactly what they said it was, a beta service. If you want a cheap 5GB of LTE data that works everywhere, get a AT&T Straight Talk sim. If you really think you only use a gig and live in a large metro with a good economy (face it, T-Mobile and Sprint upgrade their carrier equipment metros with better economic conditions first) then you'll be in heaven.
Don't really care about the international, I just buy a sim locally whenever I go overseas. But for the price, if it works, it's a nice feature.
Sent from my SM-T530NU using Tapatalk