*611 Routing on Unlocked Verizon Phone - How to Fix? - Verizon Galaxy S 5 Q&A, Help & Troubleshooting

Hi guys,
I am in Canada and when I dial *611 on my phone it still goes to the Verizon customer service line and charges me long distance. How do I map *611 correctly on this phone? And how can I do it on a customized rom? It still maps *611 to call Verizon customer service on OptimalRom as well.
Thanks!

Not sure if this will help at all, but you could install the app Galaxy Tools and see if there's a menu in there. Like I said I don't know if it does, but it gives you access to a lot of under the hood type of tweaks. Either way it's probably something you'll want to have installed if you don't already.

http://forum.xda-developers.com/showthread.php?t=2690703

Related

[Q] Verizon Galaxy Tab - Phone Calls

Has anyone started working on the Verizon Galaxy tab?
I know they were able to make the T-Mobile version make phone calls last night.
Well it is totally possible, I saw the Activation dial to *228 upon first turning it on. Even displayed the Phone icon in the top status bar during this process.
I guess it all would depend on getting the correct Phone.apk and supporting files. And then of course getting someone at Verizon to activate this as a "Smartphone" vs. a "Tablet" so that you can' actually make/receive calls.
T-Mo tablet was able to make calls by replacing files from the EU version and using a SIM from a active phone, but I don't think we are going to find anther CDMA version anywhere else except VZW and Sprint that supports voice like the EU versions.
Hi! I'm from Mexico and I bougth a Verizon Galaxy tab without knowing I wouldn't have phone calls, I feel like a moron I was able to activate it as a smartphone in my contry so I'm looking forward for a working firmware.
All the stuff for the phone is there, someone just has to make it work. I see the phone apk here on my Sprint tab, they are just blocking it somehow.
I bought a US Cellular galaxy tab of craigslist( even tho I'm die hard Verizon...) for $250, clean esn and everything but would be very interested because if someone can make it work on the Verizon tab I can for sure make it work on mine
Sent from my ADR6300 using XDA App
rsansores said:
Hi! I'm from Mexico and I bougth a Verizon Galaxy tab without knowing I wouldn't have phone calls, I feel like a moron I was able to activate it as a smartphone in my contry so I'm looking forward for a working firmware.
Click to expand...
Click to collapse
How did you manage to activate in mexico??? with iusacell? can you give me a hint?
thanks
shoman24v said:
All the stuff for the phone is there, someone just has to make it work. I see the phone apk here on my Sprint tab, they are just blocking it somehow.
Click to expand...
Click to collapse
my is from verizon... actually i am here in mexico and when it goes to activate it dials to iusacell (cdma carrier here in mexico)...
we just need some one to "unlock it"...
Sorry, I was mistaken. My galaxy tab is from Sprint not Verizon. Anyway from what I know both use CDMA network so Verizon tab should work in Iusacell without problem. To activate it I just called the iusacell help desk and provided my device ID. That's all, the activation was successfull but my tab still notify me that I'm using roaming.
I'm planning to visit iusacell directly. In the meanwhile I thing we can just wait for a jailbreak for CDMAs tabs.
I almost forgot....
If you go to iusacell web page. There's an activation chat button in the rigth top edge. Just click it and an iusacell employee will ask you for your tab ID (HEX number behind your tab). After some minutes your tab will be activated in Mexico. If you have success could you provide your experience? I'm still trying to register the device in Renaut without luck.
rsansores said:
I almost forgot....
If you go to iusacell web page. There's an activation chat button in the rigth top edge. Just click it and an iusacell employee will ask you for your tab ID (HEX number behind your tab). After some minutes your tab will be activated in Mexico. If you have success could you provide your experience? I'm still trying to register the device in Renaut without luck.
Click to expand...
Click to collapse
Well, I gave mi tab to some guy that work in iusacell, and is fully working in prepaid even with free internet at 1x (not sure is legal). He need it one full week to configure.
Not roaming, is in renaul (the guy from iusacell registered).
If you want the contact let me know.
Lets hope some one bring phone calls to this baby.
Of course! I want my tab working in Mexico , I'm not sure if the rules of the forums allow us to share contact information so I will go directly to tech support and I will be providing my expirience in a few days.
Do you have SMS?
I think we should create a new thread because we are really far from the main topic....
I created a thread to avoid filling this thread with no related posts.
http://forum.xda-developers.com/showthread.php?p=9986989#post9986989
Man... I NEED this
Does anyone know if the europe rom would work on the verizon tab?
Sent from my SCH-I800 using XDA App

used galaxy s4 won't activate

okay so i got the used galaxy s4 sprint from somebody, and it won't activate.
esn came up clean, but they said it won't activate due to some reason.
it' snot like someone is activated on that phone.
but the sprint told me that there is one weird thing he found.
when i go to about device > status > network says "samsung" not sprint
It might be an unlocked version. and i have no idea what that mean.
because sprint don have unlocked phone.
help me someone
I see that your phone number isn't programmed into the my number field and your MIN number isn't assigned either. I'm not on 3g at the moment so I don't know if the evdo rev a mode is the same mode as Sprint. Looks like you have a sim card in it because it's setting a tower. The phone's serial number needs to be programmed to your account and update the profile and prl and possibly needs the provisioning to be updated. A real Sprint employee could tell you what needs to be done correctly. I don't think unlocked phones, per se, run on evdo. That's odd that they can't give you a definite answer why they can't activate it. Take it to a different Sprint store.
Did you try doing a ##786# reset?
The phone might have been used on a prepaid service and was flashed.
Try a factory reset if it still won't activate take it to a sprint store.
Sent from my SPH-L720 using xda premium
2 things:
1) Flash the one click restore for Sprint and see if that fixes the carrier name.
2) If #1 doesn't fix the activation can you provide the error message?
Also, make sure the MEID matches between screen and back of the phone (behind battery).
If that doesn't that could also explain things.
I'm having the exact same problem. I was going to flash the phone to boost because sprint wouldn't activate, but I can't update the profile or prl. It when I try it just seems to activate hands free activation which fails.
How to get read of activation not completed message process? Due to such a kind advice on this board I got the phone to work with GSM and do not need Sprint service on it. Thanks
and nsnuyc
I would do what garwynn said double check the MEID inside the settings versus the tag located under the battery. Also confirm that the phone wasnt blacklisted after you purchased it. I have seen shady deals where you buy a clean esn phone as soon as you walk away with it the person calls Sprint on the spot and reports it lost/stolen. Where did you verify the MEID was clear directly through Sprint CS or a third party website like swappa or checkesnfree?

[Q] Using S4 overseas (hack to display/use your local number)

Ok... where do I start...
A few weeks ago, I remember seeing something on a thread (I am 99% sure it was XDA) that was talking about using a US CDMA/GSM phone overseas. You would purchase a SIM card which would in turn allow you to make calls/text etc with a LOCAL Foreign number.
The thread was a "hack" that somehow would let you do the above... but it would display your US Local number (i think so that you could call back home to US and have it show your number- or google voice number).
Does anyone know what I'm talking about?
I could be completely nuts.... but i swear I saw something like this.
To clarify- this is NOT VOIP calling (like groove IP which uses google voice and your WIFI to make/recieve calls with your GV number)... this was using a foreign GSM SIM but somehow having it show a differeny number.
Thanks in advance.
nudge nudge
Not sure if this will help... but It's worth a mention
h20wakebum said:
Ok... where do I start...
A few weeks ago, I remember seeing something on a thread (I am 99% sure it was XDA) that was talking about using a US CDMA/GSM phone overseas. You would purchase a SIM card which would in turn allow you to make calls/text etc with a LOCAL Foreign number.
The thread was a "hack" that somehow would let you do the above... but it would display your US Local number (i think so that you could call back home to US and have it show your number- or google voice number).
Does anyone know what I'm talking about?
I could be completely nuts.... but i swear I saw something like this.
To clarify- this is NOT VOIP calling (like groove IP which uses google voice and your WIFI to make/recieve calls with your GV number)... this was using a foreign GSM SIM but somehow having it show a differeny number.
Thanks in advance.
Click to expand...
Click to collapse
I know how to change the number associated with the phone. I just did it with my US Sprint locked S4. I live in Canada - have a Toronto SIM card in, but everytime I called voice mail it would still call the Florida cell number that used to be associated with the old owner of the phone. First you need your MSL number. (Instructions to get your MSL: http://forum.xda-developers.com/showthread.php?t=2271618) Then you go to the phone keypad and type ##111111# (The 1's represent the 6 digit MSL number you got) Hit edit - and it will allow you to change the phone number associated with the phone. Like I said - not sure if this would resolve your problem - but I thought I'd give it a try.

[Q] Verizon S5 in Canada

Hello,
Ive been using a Verizon S5 in Canada for the past year. I didn't have to unlock the phone, and it works fine except for a few things.
I recently rooted the S5 to get rid of some Verizon bloatware. My only problem right now is not being able to call the *611 customer service number. It keeps ringing the Verizon one instead of Canada's Koodo one.
Also unable to check voicemails because of this.
If anyone could let me know a fix for this please let me know!
Thanks
SquatTheWorld said:
Hello,
Ive been using a Verizon S5 in Canada for the past year. I didn't have to unlock the phone, and it works fine except for a few things.
I recently rooted the S5 to get rid of some Verizon bloatware. My only problem right now is not being able to call the *611 customer service number. It keeps ringing the Verizon one instead of Canada's Koodo one.
Also unable to check voicemails because of this.
If anyone could let me know a fix for this please let me know!
Thanks
Click to expand...
Click to collapse
What network are you using this phone on?

Unlocking Sprint S7 for non-Sprint customer - 3rd party only option?

Hi guys. Long time reader, been fortunate, but finally have to post a question.
Thanks up front, this forum is very awesome.
We are Verizon customers. I recently bought an SM-930P from a local guy. He's had his phone stolen, he got another, then it was recovered so he sold the replacement to me.
He called and made sure all was good and deactivated it before the sale.
Well from what I can tell, Sprint didn't push the unlock to the phone before he took it offline. From what I've gathered, the 930P is unusual in that it can't be manually unlocked via a code. Correct?
I called Sprint - (aside - boy it is very hard to get to a human being to talk to you if you aren't a customer) - the rep said, oh yes, the EMEI is OK, phone was paid off, we'll unlock it for you.
Yet it does not work.
Symptoms: My Verizon SIM won't work (just says invalid SIM), and when I tried a friend's SIM from their Spring S7 it also didn't work, said it was invalid.
Today I called Sprint back again, and this time the rep - this time it was somebody from the S7 tech group - said that the phone was still associated w/ the other guy's account. Since I didn't have authorization on the account she wouldn't do anything else. So now I have heard 2 different stories from Sprint.
Well, that guy is in the Army and can't be reached now to call himself.
So, I need to have it unlocked, but I'm stuck. I don't care about Sprint b/c I want to use it on Verizon.
Am I correct that the only option is to do a USB direct-connect unlock, like some people are offering as services (through eBay etc)? My understanding is that they manually update the phone so it thinks it's getting the unlock from the carrier?
And although I don't intend to use Sprint - what happens if, later, I or somebody else wants to put it back on Sprint if it has been unlocked this way? Will there be a whitelist issue with their records?
Thanks
RatLabGuy said:
Hi guys. Long time reader, been fortunate, but finally have to post a question.
Thanks up front, this forum is very awesome.
We are Verizon customers. I recently bought an SM-930P from a local guy. He's had his phone stolen, he got another, then it was recovered so he sold the replacement to me.
He called and made sure all was good and deactivated it before the sale.
Well from what I can tell, Sprint didn't push the unlock to the phone before he took it offline. From what I've gathered, the 930P is unusual in that it can't be manually unlocked via a code. Correct?
I called Sprint - (aside - boy it is very hard to get to a human being to talk to you if you aren't a customer) - the rep said, oh yes, the EMEI is OK, phone was paid off, we'll unlock it for you.
Yet it does not work.
Symptoms: My Verizon SIM won't work (just says invalid SIM), and when I tried a friend's SIM from their Spring S7 it also didn't work, said it was invalid.
Today I called Sprint back again, and this time the rep - this time it was somebody from the S7 tech group - said that the phone was still associated w/ the other guy's account. Since I didn't have authorization on the account she wouldn't do anything else. So now I have heard 2 different stories from Sprint.
Well, that guy is in the Army and can't be reached now to call himself.
So, I need to have it unlocked, but I'm stuck. I don't care about Sprint b/c I want to use it on Verizon.
Am I correct that the only option is to do a USB direct-connect unlock, like some people are offering as services (through eBay etc)? My understanding is that they manually update the phone so it thinks it's getting the unlock from the carrier?
And although I don't intend to use Sprint - what happens if, later, I or somebody else wants to put it back on Sprint if it has been unlocked this way? Will there be a whitelist issue with their records?
Thanks
Click to expand...
Click to collapse
I used the Android Doctor, a quick Google search will find it. Super easy, remote unlock...they will stay in contact with you and make sure your phone works before they charge you. Reasonable price. I've done my s7 and s7 edge. Both work flawlessly. I'm on Straight Talk/AT&T.
Just as an update - yes, after more reading what I learned was that the USB-key approach is the only solution to this.
I went through GSM-Zambia.com - pretty much the same as Android Doctor but slightly cheaper.
That did the trick.
Also FYI - once it was unlocked, I flashed the based G930u version firmware - the one intended for unlocked, non-carrier specific phones - instead of the G930p as intended for Sprint. No problems w/ it whatsoever, seems to have all the radio bands active AND no bloatware.
Only hitch was that I still had to call Verizon and work w/ a tech to activate it on their network b/c if you give the IMEI online to do it manually yourself it just complains that they don't recognize it as compatible.

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