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The whole point of setting the alarm is that you can just leave it and know that it will go off at the assigned day and time. Unfortunately, it is just not reliable at the moment. I have already been late for work once, and have gone back to using my WinMo phone for the alarm, as at least that works every time.
It does seem to be an Android issue, I have seen it mentioned on other forums for other handsets, but I want to track down exactly what might be causing it on the Hero, and if there is a work around until HTC/Android releases fix it.
First off, the screen is switched off, but the phone is stil powered on, just like any other phone when you have the alarm set.
When I got the phone on Thursday, I set the alarm for Monday through to Friday, 10.30am.
Friday morning, the phone wakes and the alarm goes off at 10.30. Fine.
Monday morning, nothing happens. Go into the settings, check alarm set for the correct time and day, all is fine, it just didnt go off.
Tuesday morning, it works fine, phone wakes and alarm goes off at 10.30.
Wednesday morning, nothing. WinMo phone alarm wakes me at 10.34. I switch on the Hero's screen, and immediately the alarm goes off, 4 minutes late!
Last night I didnt charge it, thinking it may be an issue when being charged. But this morning it didnt work, so it is not an charging issue.
The Alarm icon was showing the top corner, so the alarm was obviously set, and the Clock App was still running (I checked in Advanced Task Killer). I will try to set it again tonight from scratch, and see if that works.
Having to set it every night would be a pain, but at least it would actually work like it is supposed to.
I've got the same issue and was about to get late for work this very morning just because of it. Luckily me I've got some sleeping disorders so I woke up before the clock should have went of either way...
HTC Needs to fix the clock in their TouchFLO..
Got somewhat the same problem...
Could a hard reset help?
A hard reset didn't do the trick for me. I really need the alarm clock to work so I think I'll buy an alarm clock app on the market, but I shouldn't have to ...
If you are using taskiller or advanced task manager, make sure you exclude the clock app from killed processes. I had this problem, when the clock came back after being killed the alarm wouldn't work even though the icon was there. Excluding it fixed it.
Cheers Ewans, i was killing the clock process and it was this that stopped my alarm this morning. Made me late! Still, i forwarded my boss this link so he could read himself. (Not that he was mad. He's a great boss!)
We should maybe think about making a list of processes, what they do and what you can/can't kill.
For instance, i don't use the Twitter widget as i find the notification bar and having Peep on my home screen just as quick and less resourceful hungry. But if you kill Peep sitting in the background, it will stop any notifications, so this needs to be left alone.
Even if I don't kill it (noticed that too), it still fails to go off sometimes.
Yes, it is not totally obvious what is going on yet.
The fix (based on one days trial!) seems to just before I sleep to go into the clock app, disable the alarm, then immediately enable it again.
This results in the "Your alarm will sound in 7 hours 10 minutes" type message.
That worked this morning, the question is if I leave it alone now, and dont kill the clock app, will it still work tomorrow? And if I restart the phone, will the Clock app and then the alarm still be running or do I have have to go into the Clock App manually?
If my clock is showing on the home page, and the alarm icon is in the top bar, I expect the alarm to go off.
It should not be possible to kill the alarm process, it shouldnt be part of the clock app at all, but a separate background process with settings controlled by the clock app, but not reliant on the clock app running.
This is what I've found out.
When you program your alarm for multiple days, it only sounds the first day.
If you uncheck and check your alarm, it will go of the next day.
This is without using TasKiller or something similar and without resetting. (just did nothing)
It looks like the multiple day option is a fake and you will have to set it every day. Allthough I haven't tried out multiple alarms, thinking about seven alarms, but you'll have to reset at least once a week.
Good luck waking up
Alarm works fine for me now, I use one for weekdays that goes off everyday, and another just on Sundays at a different time. I'm using a standard G2.
Check out the alarm volume settings.
The alarm has its own volume setting which can be change when you are inside the clock app and select the ringtone for an alarm (by pressing the standard volume up/down keys).
By accident mine was set to lowest value so it didn't go off but just vibrated.
Ok, after a week of testing, it seems that if you dont bugger around with killing the clock app via Task Killer or something else, it is fine.
I havent yet seen whether it will still be set if I completely switch off and switch on again. I will try that tonight. Even though alarm icon is shown, will the alarm be set without me going into the Clock app explicitly?
Works for for me, 2 alarms set for 6:15 & 6:30am mon - fri, never had an issue.
i'm new of HTC TD2. my clock time changes all the time when it goes sleep mode and i press the power button and want to make a phone call, i need to adjust the time back. this is really annoying me coz it means i can't use this mobile as my alarm at all.
can anyone help me? I've already read the thread in the forum. but still can't find the solution. Thanks heaps.
Same thing is happening for me. This is the second Pure that I have owned and it seems like the time doesn't "keep up". Sometimes it will be only a few minutes behind; other times, hours. It has caused me to be late for work and I now have to set 2 alarms (I hate using standard alarm clocks and their annoying beeps and prefer to wake up to music that I have set on my phone, but I need a reliable back up). I really like the phone and hate to have to send it back for the second time for the same thing, but HTC seems to think that it is AT&T's network issues (funny how no one else or any other phones in my house have this problem). I'd be interested to know how many other people are experiencing the same problem.
Play with your sync time with network setting and see if that helps.
Thanks for the reply.
i think i've solved the problem. just unticked the automatically time zone changed. and it's running fine now.
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
What apps are you trying to "keep running"? The only thing that might be an issue when the screen goes into it's normal sleep mode is that audio will stop outputting, and wifi connections will suspend, but there's cabs available here to easily get around both of those (and keep them going even when the screen shuts off).
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
A suggestion
Hi,
In my opinion there must be an application, change or customisation that is leading you to those problems. My suggestion is, to perform a sync towards any computer or server to keep your contacts, then, hard reset and keep the phone with the factory defaults for a while. Then, test the phone's alarms and if all is okay, add one by one your applications and changes, testing the alarms in between. Please do that on the official ROM (whatever 6.5 or 6.1) but official one. You will flash if needed later on.
I know it will be a pain, but you will find the problem.
I am using a TP2 with stock WM6.5 ROM. I have not had yet any issue with the alarms. However, I remember to have had those kind of problems before with WM 5.0 and 6.1. There were always related to freeware applications, customisations, no official ROMs, registry hacks and restored backups done from older builds upon upgrade. The alarm bug in old WM version was also known, but I have not experienced it on newer versions.
There can be some issues with the notification database by times, but as said above, it is almost every time due to customisations.
I am not saying that we should keep our phones without applications, third party software, cooked ROMs, customisation etc. But the goal is to find out what is the reason, and believe me. It is the best if not only way.
If you post the list of applications and hacks that you have in your phone, I can try to see if there is any I could identify like guilty one, based on my own experience.
Complementary, I recommend you to install and use these two applications in attachment. They have worked for me on WM5, 6, 6.1 and 6.5 so far. They are freeware and therefore you can use them without problems.
Good luck!
Thanks for taking the time to reply. All very good advice. I'll have a go when I've got some free time again. In the meantime, has anyone come across a screensaver that actually powers off the screen please?
Thanks again.
ClearOutLoft said:
Well, it's actually to solve another long-running problem that has made me almost lose the will to live....
Alarms don't go off reliably on my TP2.
Sometimes, randomly, the alarm doesn't go off until I press the power button to wake it up. The the alarm instantly goes off. So, if I set an alarm for 6am, sometimes the phone wakes up and the alarm sounds, sometimes not. And if I switch the phone on manually sometime later, at 6:15 say, the 6am alarm sounds then.
It will work fine for a few days, then fail.
It happened on WM6.1 and still continues after upgrading to WM6.5.
I have spent countless hours googling and searching XDA-Dev. I have tried probably ten different alarm apps, with no luck. I have hard-reset various times. I have tried various recommended registry tweaks. I've tried checking the notification queue regularly for any errors. I've tried so many different suggestions, for example, never pressing the power button to turn the phone off, only ever let it hibernate automatically. Warm-resetting it each day. And the list goes on.
So, I'm experimenting with just leaving the phone on forever. But turning the screen off at night to save power / not shorten the life of the screen hardware.
Which leads me to the question about screensavers which actually power off the screen automatically after a set delay. Just like a normal screensaver on a PC.
It's hard to easily convey the frustration I have for the TP2. An excellent phone. But a phone which I can't trust to do the simplest thing: to wake me up in the morning?
It'll end up in the bin at some point very soon now.....
Click to expand...
Click to collapse
do you turn your ringer to silent or vibrate when you go to bed? if so,
go to start/settings/clocks&alarms/more and make sure that the "sound alarms box" is checked. this will make sure that even if your phone ringers/alerts are off, your alarm will ring. also, if you charge your phone while you sleep, go to the backlight settings and uncheck the "turn screen off on ac power" box. if you cant sleep with the phone light on, set it to max dim on ac power and flip it over. i always had this issue when i had the tmobile wing.
ClearOutLoft said:
Hi,
I've searched for several hours now in these forums and on Google, with no success.
I need an app that leaves the device switched on, but powers off the screen.
In settings/power I can dim the screen, but there is no setting to dim it completely or just switch it off.
I've found screensavers that can show a blank screen, but the screen is still actually powered up, just showing a black image presumably.
I've found apps that can switch off the screen. But you have to manually click on them to switch off the screen.
Does anyone know of a screensaver that after a set interval will leave the device running, but power off the screen please?
Suspend is no good, the device must be up and running apps.
Thanks for your help.
Click to expand...
Click to collapse
S2U2 on this forum.
try g alarm.it worked perfect for me with tilt
I have similar Issues with my TP2;
I notice that it is more to do with HIBERNATING than screen off.
My TP2 has go to the point where allowing it to go to hibernation means Screen of Death.
Overnight I charge it and do not let the screen go off and it seems ok (so far).
Guess I will have to Hard reset and test my freeware.
Cheers
G
I had the exact same problem. When the phone goes to sleep, it is ASLEEP. I didn't use the alarm too much but the phone would never notify me when SMS arrived. I'd hit the power switch to check, and bam, three messages arrive at once, some from hours ago. Immensely frustrating, but the problem went away when I installed Energy rom.
Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
jbhtexas said:
Hello!
I'm running a stock Verizon HTC 10 with the latest OTA updates. This phone seems to have a problem with push notifications after it has been "sleeping" or idle for awhile. I don't know exactly what that time period is, but it seems to be about 30 minutes. Once the screen goes black and the phone has been idle in this state for this time period, the phone stops getting (or checking for-however that works) push notifications. There is no blinking LED or sound notification that mail has come for gmail or Outlook. The phone will still answer calls and notify upon receipt of text messages. Usually within a few seconds of turning the screen on from the idle state, the gmail and Outlook notifications come. When the phone screen is on, or within a few minutes of turning the screen off, the push notifications will still come, but then stop.
I googled about this, and there seems to be quite a bit of discussion about it. I have tried the suggested remedies, but they don't work (unsync/sync gmail, clear data/cache for the apps, turn battery optimization off, delete/re-add accounts, along with some others). For work, I have a Samsung Galaxy S7, and it doesn't have this problem. Furthermore, my wife also has an HTC 10, and her phone doesn't seem to have the problem either (although I have not tested it thoroughly).
I've been through various settings, checked the do not disturb settings, but I can't seem to figure this out. I am probably missing some setting. It seems that the phone is going into some deep sleep mode after a period of time and disabling these apps, but keeping others, like the phone and SMS functions, alive.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Tarima said:
Are you using power saver mode? What about the boost+ app?
Also a lot of people started having similar issues after the first update to Nougat for U.S Unlocked. Later updates fixed the issue, but it sometimes still happening with Gmail for me.
Click to expand...
Click to collapse
I am not using power saver mode, and the Verizon version doesn't have the boost+ app installed.
Hi folks,
I've got the 6013 model in the US, running on AT&T, completely stock never rooted, fully updated to 10.3.11. Either the most recent update, or the one before that, seems to have caused an issue where texts sent to me overnight or in early morning before I first use the phone never show up. I've missed some important notifications due to this. The worst thing is they NEVER show up... they aren't just delayed until I wake the phone up. After I start using the phone, new texts make it through just fine. The phone seems to be sleeping deeper or something and not getting any of these cellular-based texts. Emails and other notifications based on wifi internet seem to be showing up fine.
Do not disturb is NOT enabled (and, I've tried toggling it on and off without change). This has been going on for weeks or longer, multiple reboots, etc.. I've checked my default texting app (Textra) and the phone's built-in Messages app... the texts aren't in either app. They just never show up.
What else can I look into to check the cause of this and hopefully a fix?
Thanks!
As a test today, I sent a text from my work phone to my personal OnePlus when I got up (late! Father's Day!) before interacting with my OnePlus at all. It did receive the text just fine. I think the cellular radio may be on some timer and going to sleep / waking up on some sort of schedule. Where are the settings for controlling this kind of thing? I haven't messed with this phone's settings much... it just worked fine out of the box and ever since for the last two and a half years until recent update messed this text thing up.
Further information: In Settings, Battery, Battery Saver is OFF (I've never enabled this) and under battery optimization I noticed Textra was set for Intelligent Control; I've toggled this to Don't Optimize. "Messages" was not present; I never use it.
Is there anything else to try? Note that the phone is plugged in and fully charged at the time these issues are occurring.
Frankenscript said:
Is there anything else to try?
Click to expand...
Click to collapse
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers
Dadditz said:
Dude, not sure but hope it will work,
anyway trying will cost nothing...
Go to settings > battery > battery optimization >
hit on upper right 3 dots and select advanced optimization,
then be sure " SLEEP STANDBY OPTIMIZATION"
is toggled OFF.
Try again and cross your finger...
Cheers
Click to expand...
Click to collapse
Thanks @Dadditz , that was already off. Sigh. Not sure why this happens. I've tested when I get up at 7 am, sending a text from another phone, and my 6T receives it, but during the darker hours of the night, no joy. Thanks for the reply, though.
Just as a follow up, the problem seems intermittent. I got some 4 am texts from my sump alarm when the wifi went down briefly. No idea what's going on, but it's intermittent rather than constant.