just got my shield - update help question - Shield Android TV Q&A, Help & Troubleshooting

just got my shield and did the first update which it said was to version 1.4
now i still have an icon that says shield software upgrade select to upgrade shield but when i do i get the message "this can't be opened right now"
i didn't get the 2.0 update. why do i get this message?
also, is there any way to remove the android recommendations?

Related

[Q]invalid update?

Hi sorry running into some problem once again
Device is not rooted, trying to update it seem
keep downloading the 387mb and give me "invalid update "the system update is invalid and has been canceled.
the cycle repeat itself, getting pretty annoying.
Model number A500
android version 3.0.1
Knerl version 26.36.3
build number: Acer_A500_1.139.05_COM_GEN1
Country:Ontario, Canada
trying to system update 4.010.38
I am not technical at all, don't want to root nor manual update.
Also i keep getting lock up whenever after i wall charged, once i use the open power to pop the screen up, the multi-touch fail to respond i can't unlock the screen until i force reset but it will rotate as normal.
Is it me or this thing is already broken ?
Thanks.
i had the same problem with mine, same build number, same update. I had to do a factory data reset and then it worked prefectly
I had the same problem tonight.
Fixing the "Invalid Update" Problem .......
I recently had exactly this problem when the 3.2 OTA upgrade was released. After two failed attempts at downloading and installing the 3.2 update, I gave in and contacted Acer Telephone Support. The support person kindly emailed me the following instructions. My A500 was using a standard 3.1 ROm, but had been rooted. I did not need to un-root it to install the 3.2 OTA update - however, I did of course loose root access after the upgrade.
Invalid Update Problem solved !!!!
Dear Customer,
Please try to download the update again after performing the following:
1. Please go to Settings > Application > Development > enable Stay Awake.
2. Please go to Settings > Screen > Timeout > set the value to 30 Minutes.
3. Plug in your charger.
4. Proceed to download the update either via restarting the tablet or check System Update under About Tablet.
Please also ensure the tablet has more than enough power and good wifi signal strength during the updating process.
This should enable you to download and install the patch as normal.
If you are still unable to install the update after the steps above, please provide all the following details so I can assist you further
1. The SNID of the tablet.
2. The build number of the tablet(you can find this in the About Tablet Section)
3. The size of the update file.
Thank you for your cooperation in this matter, I look forward to your reply.
Best regards,
First Level Technical Support
Acer Computer Australia
8 Baywater Drive
Wentworth Point NSW 2127
Telephone: 1300 365 100
Fax: (02) 8762 3730
Thanks for the information. I was able to get my A500 updated by following the instructions above.
Sent from my A500 using xda premium
Thank you for sharing this! I had the same problem with updates, but following these instructions I updated my honeycomb 3.0 Iconia tab a500 to Honeycomb 3.2.1
In order to update to ICS, you need to install an updater app from official Acer website. Then simply run update check and you will see your ICS update.
Downloading right now, hope everything will work fine
People don't seem to realise, you need to have the acer tab attached to the wall charger or it won't do the OTA updates...
I bet the few who have the updates fail and brick their device have had them plugged in and disconnect them part way through the flash...
Not sure why Acer requires the power plugged in as the tabs aren't(or so I've been told) actually charging...
Just a quirk of Acer perhaps...

S Note Not Working After Upgrade

Recently upgraded (if you call it that) from kk to lollipop and my S Note no longer works. When I try to open it I get a message that says "A new version is available. Update now?" When I hit "ok," it automatically goes back to my home screen. Anyone have this issue and/or a solution as to how to fix it?

How to check software update details after installation?

Hello,
Lately my Lg G2 received a software update, but the Android version remained the same.
I did get a pop-up window right after the installation but accidentally closed it.
Is there a way to view this message again? I want to know what updated.
Thanks

New Firestick never used, I want to stay at firmware 5.0

Brand New Firestick, I blocked the first update and it wont start, since at soon It connect it want to update and of Course failed telling me to contact customer support and consequently cannot access the menu - settings - system – developer, in order to load kingroot
I blocked the update with open DNS
1. amzdigital-a.akamaihd.net
2. amzdigitaldownloads.edgesuite.net
3. softwareupdates.amazon.com
4. updates.amazon.com
http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/?
is there a way to start and prevent update at least up to 5.05 and root?
guliver365 said:
Brand New Firestick, I blocked the first update and it wont start, since at soon It connect it want to update and of Course failed telling me to contact customer support and consequently cannot access the menu - settings - system – developer, in order to load kingroot
I blocked the update with open DNS
1. amzdigital-a.akamaihd.net
2. amzdigitaldownloads.edgesuite.net
3. softwareupdates.amazon.com
4. updates.amazon.com
http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/?
is there a way to start and prevent update at least up to 5.05 and root?
Click to expand...
Click to collapse
Follow these instructions to get through the initial setup without updating:
http://www.aftvnews.com/how-to-complete-the-fire-tv-initial-setup-without-updating/
Then you can briefly unblock updates just long enough to see which one it's going to try to download. If it's 5.0.5 (537174420) then let it through, but if it's 5.0.5.1 (537175520) kill the power. There's no way to force it to take 5.0.5 if it tries to download 5.0.5.1. If it tries to download 5.0.5.1, all you can do is hope that rbox is able to release TWRP for the Stick and hope he releases a 5.0.5 ROM.
I am in it system 5.0.5 (537174420) but not sure why the 5.0.5.1 (537175520 has been downloaded but not installed yet waiting for the stick to be not in use, so I need a step by step to delete the download file in the cache before It got installed!
guliver365 said:
I am in it system 5.0.5 (537174420) but not sure why the 5.0.5.1 (537175520 has been downloaded but not installed yet waiting for the stick to be not in use, so I need a step by step to delete the download file in the cache before It got installed!
Click to expand...
Click to collapse
http://www.aftvnews.com/how-to-stop...rom-installing-on-a-fire-tv-or-fire-tv-stick/
AFTVnews.com said:
Follow these instructions to get through the initial setup without updating:
http://www.aftvnews.com/how-to-complete-the-fire-tv-initial-setup-without-updating/
Then you can briefly unblock updates just long enough to see which one it's going to try to download. If it's 5.0.5 (537174420) then let it through, but if it's 5.0.5.1 (537175520) kill the power. There's no way to force it to take 5.0.5 if it tries to download 5.0.5.1. If it tries to download 5.0.5.1, all you can do is hope that rbox is able to release TWRP for the Stick and hope he releases a 5.0.5 ROM.
Click to expand...
Click to collapse
that guide and video are ancient, have you ever even attempted this specifically on a fire tv stick anytime in the past 2 years or even remotly recently? the video is from 2014 , i think it needs to be updated because it does not work at all any more
my fire TV stick says manufactured in mid march 2016 according to the serial #
also in the wifi password menu screen the cancel, advanced ,connect buttons are at the bottom not at the top like in the video
the guide doesn't work , the fire tv stick will not go past the error screen and get to the registration screen, there is no way to get to the registration screen using that guide
i do everything the guide says exactly, when it says connection successful i pull the ethernet cable from the back of my router going to my modem and before it gets to the checking for updates screen
then it just hangs at checking for updates for like an hour and finally goes back to the error message screen, i hit the back button like you said,i re enter the wifi information like you said and hit connect again , pull the cable once it says connection successful and before checking for updates
same thing happens every time, one giant loop
hangs at checking for updates, goes to error screen ,hit back , re enter wifi settings ,hit connect, pull cable at connection successful ,hangs at checking for updates , goes back to error screen ,hit back, infinity
your guide is old and doesn't work any more
obviously it has not been tested anytime recently and they changed something hardware of software wise in the mean time
your guide says it was "updated" but what does that even mean? yeah you update your guides but do you actually retest them with new hardware for all 3 products 1 ,2 and stick?, i highly doubt it
i highly doubt that this guide was ever re tested recently with a fire stick ,one manufactured recently with a new fw like the one before the latest or whatever fw they were shipping with in mid march
go take a ride down to best buy and pick up a new fire stick and retest it then return it see if it still works, check the SN to see if it's made in 2016 ,i bet it won't work
The way I did it :
you cannot register the stick without the update downloading, at this point you are still in 5.05 make sure you do not restart the device I was not able to find the bin file with ES so I put King root in there with adbfire succeed to root it although it start to say fail but before I start the rooting again it says root so from this I used the regular adb guide from http://www.aftvnews.com/how-to-block-software-updates-on-the-amazon-fire-tv-or-fire-tv-stick/#root method 1 even after restart still at 5.05. I checked system update it give me error not still blocked by the open Dns I do not dare to remove it yet, firestarter is installing Kodi so I guess I am in business the only minor problem with fire starter the regular amazon home menu is truncated 3/4 of the screen maybe because of 4k TV and I do not have this issue with the rest of the links like your videos tv shows etc !

Installed 5.0 update to my Shield Tv 16 & now my box loose network about every 5 mins

Installed 5.0 update to my Shield Tv 16 & now my box loose network about every 5 mins
I came home from a trip and my shield tv tells me I can now install the 5.0 experience. So I get all happy and install it. But now I cant seem to keep it connect via Ethernet very long. It works if i reboot the box. But it does not last and then what ever im doing says i've lost the internet connection. I reboot and its back again for a while. Anyone else having this problem ?
Had exacttly the same behaivior. I tought this must be a faulthy Update process and I treid to flash recovery. Now I'm stuck there and nothing boots.
https://forum.xda-developers.com/sh...ng-anymore-t3546666/post70773145#post70773145
Please could someone help us.
Do you got any news here? I got my shield replaced and the new/refurbished one has exacttly the same problem.

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