Hello,
I have following problem:
I've been running Onyx 4.4.3. for some weeks and all was ok; than restarting my device it asked of the Pin but than it just flickered and asked for the Pin again...sometimes saying the Pin was wrong, or Unknown SIM Error, or that I ought to put in the PUK. So after trying the hole rebooting, taking the battery out, cleaning the SIM stuff, I installed Onyx 5.0.1. in the hope that it was an software error but the error is still there.
Can anybody help me with this?
Thanks!
ilan
I think you have to bring down your sim card to carrier (e-plus) to get a new one.
Or you can call your carrier to for help and just tell them what problem you have.
Before that, you can take out your sim card, on the phone and backup all your contacts, calenders and email first.
and before that, try to flash to Onyx 4.6 Jr or Micro to verify that the problem is not your phone, but the sim.
On top of that, have you tried to put your sim card to other phones and see whether its working?
I have my Galaxy S4 for a while now, and through out its history I have messed with it a lot.
I think it first happend when I updated my ROM to the newest Omega version, and every once in a while I was getting a Sim Card remobed error, and only restart now option - after each restart it worked normally until the next time.
Straight after I switched phone company and got a new sim, I started getting Invalid Sim card error after the forced restart, but not every time. To get it to work I had to restart the phone many times until it decided to work.
At first I thought the problem was with the Firmware, and tried to return to stock - but it didn't work.
Than I thought, maybe it is a hardware issue, replacing the sim slot didn't help.
The last option is replacing the SIM but it makes no sense because it works on otger phones, and the problem started with my previous SIM card.
Hi all,
I have a strange issue that I don't know how to fix.
This evening while using my phone I suddenly got SIM card not recognized message. I have tried these things to no avail:
-In "Settings" I can find my networks but my phone won't connect on them
-Powering down, pulling my SIM card out and reinserting it. No change
-Since I'm on CM12 I did factory reset and rolling back on previous versions of Nightly's. Still no change
-Again doing factory reset and installing SlimKat 9.0. No change
-Rolling even more back after another full wipe to SlimKat stable 7.0. Still got "Insert Sim Card"
I have flashed latest modem and bootloader when I migrated from SlimKat to CM12 since I was loosing signal when locking phone and that worked all until this evening.
Can anyone help please?
EDIT:
The model is GT-I9505 jfltexx
Update:
Just installed, again, 2/3G and LTE modems... no change
Inserted SIM card fro my wife... no change
You likely have a hardware issue. But before you go and replace the SIM card slot, revert to a stock ROM and see if that resolves the issue. Start with stock 4.4.2 and see if that works, then roll back to stock 4.2.2 if it doesn't. With luck, rolling back to one of the stock versions will resolve your problem. If it does, then you should be able to migrate back to SlimKat. If it doesn't, it will cost you about $10 USD (€9.41, BAM/KM18.35).
I encountered the same issue, and in my case not only was the SIM tray damaged but I had also lost my SIM unlock. Only by downgrading to 4.2.2 was I able to figure out that the SIM unlock was gone, but it wasn't until I had replaced the SIM card slot that I could do something about it.
Hey, I've had my Moto X Pure (XT1575) for a bit over a year now, and it's been great up until I updated it to 7.0 a week ago. It has been saying "No SIM card" and I have been unable to do much with it. Rebooting the phone will fix the issue and cell service will work for for about 5 minutes, then it disconnects again. Taking the sim card out and putting it back in will also fix it for about 5 minutes. I have cleaned the sim card and port, but that has not helped. I have also tried factory resetting the phone but the issue is still there, even during setup. The phone is running stock android with a locked bootloader. Any help would be greatly appreciated.
Replace the SIM card...
Check if another SIM card is working fine with the phone or not. If yes, then you need to follow what acejavelin has suggested above.
Hello everyone,
I am new to the forum and I would like to reach out to you guys to see if anybody can help me with an issue I am having with my Essential PH-1 phone after updating it to the latest version of Android. Basically the issue is that the system won't recognize my SIM card after the update, it just says "No SIM card - No service".
I've tried so many things already but haven't had any success, here is a list:
-> Rebooted several times.
-> Cleared cache.
-> Reset network settings.
-> Did a factory reset.
-> Rolled back to Android 7.1 (SIM card works) then updated it back to 8.1 (SIM stops working).
What's really funny though is that my girlfriend has the exact same phone, from the same carrier and she was able to update her phone to Android 8.1 without any problem. I also tested my SIM card on her phone and it works fine too.
Has anyone else experienced this issue? Any ideas on how to troubleshoot it?
Thanks,
Mike.
mpetry90 said:
Hello everyone,
I am new to the forum and I would like to reach out to you guys to see if anybody can help me with an issue I am having with my Essential PH-1 phone after updating it to the latest version of Android. Basically the issue is that the system won't recognize my SIM card after the update, it just says "No SIM card - No service".
I've tried so many things already but haven't had any success, here is a list:
-> Rebooted several times.
-> Cleared cache.
-> Reset network settings.
-> Did a factory reset.
-> Rolled back to Android 7.1 (SIM card works) then updated it back to 8.1 (SIM stops working).
What's really funny though is that my girlfriend has the exact same phone, from the same carrier and she was able to update her phone to Android 8.1 without any problem. I also tested my SIM card on her phone and it works fine too.
Has anyone else experienced this issue? Any ideas on how to troubleshoot it?
Thanks,
Mike.
Click to expand...
Click to collapse
Where did you get the phones (hers and yours since you specify a diff)?
Did you try the unlock on this thread.
What carrier SIM are you using?
I haven't had that issue on this phone. When I previously encountered it (on the Pixel XL?) I powered my phone down, removed the SIM card, booted the phone up into Android with no SIM, powered back down, inserted the SIM and powered back up.
When you did the factory reset did you restore your phone from a Google Cloud backup? If you did you might have also restored the data that was causing your problem. Choosing the fresh start option instead of restoring from a backup is a much better idea.
Me too, with some added info
mpetry90 said:
Hello everyone,
What's really funny though is that my girlfriend has the exact same phone, from the same carrier and she was able to update her phone to Android 8.1 without any problem. I also tested my SIM card on her phone and it works fine too.
Mike.
Click to expand...
Click to collapse
Might try having your girlfriend power cycle her phone.
I'm having the exact same issue with phone, Sprint service, except it did not manifest itself until a few days after the update when I power cycled the phone as the youtube app locked everything up.
I tried the advice above by the original poster, and the second poster, less the factory reset, to no avail.
Still looking for a fix. May revert to the prior version if I can figure out how to do that.
Troy.
#
tech_head said:
Where did you get the phones (hers and yours since you specify a diff)?
Did you try the unlock on this thread.
What carrier SIM are you using?
Click to expand...
Click to collapse
I am with a Canadian carrier called TELUS. I assume my phone in unlocked already because before the update I tested it with SIM cards from different carries and they all worked fine.
jhs39 said:
I haven't had that issue on this phone. When I previously encountered it (on the Pixel XL?) I powered my phone down, removed the SIM card, booted the phone up into Android with no SIM, powered back down, inserted the SIM and powered back up.
When you did the factory reset did you restore your phone from a Google Cloud backup? If you did you might have also restored the data that was causing your problem. Choosing the fresh start option instead of restoring from a backup is a much better idea.
Click to expand...
Click to collapse
Yes, I did a fresh install, multiple times actually and it still didn't change anything.
frericks said:
Might try having your girlfriend power cycle her phone.
I'm having the exact same issue with phone, Sprint service, except it did not manifest itself until a few days after the update when I power cycled the phone as the youtube app locked everything up.
I tried the advice above by the original poster, and the second poster, less the factory reset, to no avail.
Still looking for a fix. May revert to the prior version if I can figure out how to do that.
Troy.
#
Click to expand...
Click to collapse
Have you tried manually installing one the current builds from the manufacturer's website? That is what I plan to do next but haven't had the time yet...
mpetry90 said:
I am with a Canadian carrier called TELUS. I assume my phone in unlocked already because before Have you tried manually installing one the current builds from the manufacturer's website? That is what I plan to do next but haven't had the time yet...
Click to expand...
Click to collapse
I just did a SETTINGS/SYSTEM/RESET-OPTIONS/RESET-WIFI-MOBILE-BLUETOOTH.
It was fast, then I restarted. That worked for me!
Troy.
#
This also happened to my wife's phone. It just started not recognizing the SIM card on Thursday the 19th. I tried a soft reset, a hard reset, removing and reinstalling the SIM card, updating the Profile and the PRL, all to no avail. I took it to the Sprint store, and they had no fix for it but gave me a code to dial ( *#*#72786#*#* ) that gives you some service for a short while. I finally had to file an insurance claim on it and had them send me out a new phone. I will not be updating to Oreo until they push out a fix for this...
Hey guys,
Just wanted to give you an update on my issue, not sure which one of these things helped but this is what I ended up doing and it seems to be working fine now:
-> Rolled back to Android 7.1
-> Reset Wi-Fi, mobile & bluetooth settings
-> Reset app preferences
-> Downloaded & install android 8.1 oreo update
-> Took out SIM card and restarted the phone
-> Connected to wi-fi
-> Inserted the SIM card and now it has been working fine
mpetry90 said:
Hey guys,
Just wanted to give you an update on my issue, not sure which one of these things helped but this is what I ended up doing and it seems to be working fine now:
-> Rolled back to Android 7.1
-> Reset Wi-Fi, mobile & bluetooth settings
-> Reset app preferences
-> Downloaded & install android 8.1 oreo update
-> Took out SIM card and restarted the phone
-> Connected to wi-fi
-> Inserted the SIM card and now it has been working fine
Click to expand...
Click to collapse
Glad to hear it's now working.
I have the same problem first with [ROM][8.1.0][trlte] Resurrection Remix 6.0.0 [20180425][OFFICIAL]. I took out the SIM card and inserted it back to the older Note II runing RR 5.8.5, it works!
Then I installed lineage-15.1-20180427-UNOFFICIAL-trlte.zip from https://basketbuild.com/devs/ripee/trlte [20180427 today], again, NO SIM CARD!
I noticed that both RR and Lineage Oreo 8.1 have the same problem at the first time system reboot: they both ask for inserting SIM card even though the SIM card was already inserted. I have never had such an issue in the countless ROM changes with earlier versions. Since current RR also use Lineage Oreo 8.1, I think the problem most likely comes from the Lineage Oreo 8.1.
---------- Post added at 07:28 AM ---------- Previous post was at 07:01 AM ----------
Quote:
Originally Posted by mpetry90
Hey guys,
Just wanted to give you an update on my issue, not sure which one of these things helped but this is what I ended up doing and it seems to be working fine now:
-> Rolled back to Android 7.1
-> Reset Wi-Fi, mobile & bluetooth settings
-> Reset app preferences
-> Downloaded & install android 8.1 oreo update
-> Took out SIM card and restarted the phone
-> Connected to wi-fi
-> Inserted the SIM card and now it has been working fine
I don't get it. Just realize I may be using a different phone (Galaxy Note 4). This method won't work.
I have a Motorola (Moto G5 Plus) and also had this problem. For me it occurred after 1st power down/up after update to Oreo 8.1 (from 8.0). Note that my phone has a dual sim (which I guess might be important here).
This is what worked for me
Settings → system → reset options → reset wifi, mobile, bluetooth.
Turn off the phone
remove sim
Start the phone.
Settings → network → SIM cards → enable Slot 1.
Then the screen with PIN-unlock was finally shown. I just needed to enter the PIN and it now works.
So thankfully didn't need to reset the system or even application settings. Just needed to enter my WiFi password again after all that.
Essential PH-1 SIM Card Problem
I discovered there is an information tag in the SIM Slot (it's got the texture of a mattress tag) the tag has FCC and Consumer Compliance Information printed on it. In my case, when I slid the SIM card into the SIM slot the tag got between the SIM Circuit and the SIM reader. I blew out the SIM Slot with canned air and the tag extended out the SIM slot. I tugged slightly on the tag. It's firmly attached at the top of the Sim slot. When I slid my SIM card back in I had a connection. I contacted Essential and they confirmed that the tag is there and said the tag shouldn't be a problem, but I think in many cases it might be. Essential said I could remove the tag if it interferes with the SIM connection.
I've been having this problem with the newest Android 10 update after about a hour of installation. I'm running twrp with stock Android tried resetting the connections, restarting the phone, and pulling the Sim tray and reinserting. The only thing the fixes the problem is wiping the phone and reinstalling. I'm currently back to running the last build. Anyone else having this problem?