Wifi keeps disconnecting when downloading large apps from play store - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hi , My wifi keeps disconnecting when I'm downloading large apps from play store , I'm using stock firmware.

Try resetting your router

Would also suggest turning off smart switch... huge issue with my note 3... not even sure if it comes with S6 edge + as I've just got mine and it's going through its initial battery charge now.
Really disappointed already, having heard that development is at a standstill with this device... smh
Sent from my SM-N900T using XDA Free mobile app

Used to have the exact same issue (it simply said that the Wi-Fi is unstable and disconnected) and found that the problem was caused by the smart network switch. Turn it off under Wi-Fi - advanced settings and you shouldn't have any more problems.
Cheers!

Related

Market stuck "Downloading"

Hi, I just got a brand new Xperia Play and am loving it so far, aside from one infuriating issue.
When I'm on WIFI I simply cannot download anything from the market, I've been messing with this for the past 2 hours, things I've tried:
Clearing app cache of several apps related to downloading
Toggling WIFI / 3G
Restarting phone
Updating to latest firmware
Reset to factory settings
Play with router wireless settings
Reinstall router firmware
The only thing that did something is clearing the cache of the download manager, after I did that I was able to install one thing from the market. But it only worked once, it's not working anymore.
I'm also unable to play youtube video's when using wifi.
Does anyone have any ideas as to why this is happening? My phone is brand new, so it can't be something I did with it.
Also, up till today I had an HTC Magic, which did not have the problem on the same wireless network. It did have occasional "download starting" hiccups, but nothing like this.
Any advice?
Thanks!
Edit: Solution: http://forum.xda-developers.com/showpost.php?p=17359553&postcount=4
Edit2: False alarm, still not working.. seems to come and go
You have the weirdest problem.. Did you check your router to see if it's generating enough ip addresses for all your wireless devices?
What is the distance between you and your router and what kind of router is it? I believe the play has a weaker wifi radio, so it might be dcing too often to stream and download.. Try standing closer to the router to see if there is a difference first.
Sent from my XPlay using XDA App.
I'm right next to the router and the web interface shows a full signal, so it can't be that. I can also see in the web interface that an ip address was assigned.
I've tried setting the phone as the DMZ and disabling the router firewall. No luck with that either.
I also tried upgrading my router firmware from Tomato to DD-WRT and doing a factory reset, but again .. no luck.
I'm running out of ideas, it seems the problem originates from Android and not my router, but I can't think of anything else I could try. Could it be an issue with the Android network in my location?
Omfg.. 3/4 hours later I finally got it, and this one wasn't suggested anywhere else so hopefully this will help some others in the future.
I had to go into wireless settings on my phone, click menu, go to advanced and then manually configure the network connection. Make sure your router has reserved an ip for you and use that one, otherwise you might end up trying to use one that is already in use.
After that it all seems to be working for me (so far). Fingers crossed that it won't stop working again.
Yea you couldn't find the answer anywhere else because it seemed like it was an isolated incident. Gratz for figuring it out though.
Sent from my XPlay using XDA App.
Next day, working fine in the morning. Couple hours later and it's back to getting stuck on "Downloading". Tried toggling static ip with no luck.
God this is incredibly annoying. I'm guessing it'll magically start working again at some point, and then stop working again later.
From what I've found through google this bug has been around since the very first version and not a single solution has been offered by google. Seriously this is ridiculous
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
I was going to say download speedtest.net app when you can and see what it yields... but I see you've got it figured out. Nice!
Sent from my PC36100 using XDA App
lafoma said:
Hi,
I'm having exactly the same issues.... Normal browsing, etc works fine on WIFI but market just wont work on WIFI.
I dont even see the device hitting my router when I try to download thru the market. Other network connections are seen by my router.
I wonder if it might be linked to the the fact that I'm running a UK rom on my device. When I'm using my data connection off Rogers, it actually does a RMNET to the British government... So we are seen as downloading from the UK.. Just an idea...
It's annoying as hell....
Click to expand...
Click to collapse
Interesting, so you're saying that google somehow classifies us as UK users, which causes problems when switching to WIFI, which is not classified as a UK connection?
It would make sense, seeing as it seems to start working again after a while.. which could mean that whatever info google is caching on us is expired and it finally adopts the WIFI connection info.
Still, I have doubts about that.. I mean wouldn't a LOT more Rogers users be complaining about this?
The only persons that would be complaining are people like us running UK roms but our WIFI is coming from a canadian provider. In my case Videotron.
So when i<m using 3g data, i'm seen as coming from the UK because of the RMNET connection and when using WIFI i'm seen as Canadian... with a uk rom.
I've read that the market DOES have regions... might not be 100% correct on that but it might be part of my issue.
Mine BTW, never works anymore even after clearing cache, FC the market, etc...
lol i got the opposite problem i have trouble downloading stuff from the market using 3g but works perfect using wifi
not really an issue since im not an app whore
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Thanks, but i had already tried that.
Reinstalled the UK rom yesterday, and even after a clean install market still doesnt work on WIFI even tho my WIFI works for browsing, accessing my computer thru RDP, etc.
yohandesilva1 said:
Its not a issue on play all phones has that. Simply log in to your Talk app then try again. (launch Gtalk app and login)
Click to expand...
Click to collapse
This only works for some people.
My market has been working for a day now (I didn't do anything to fix it), I'm expecting it to stop working any moment. Fingers crossed.
Edit: Aaand there we go.. stopped working again. Sigh.
Got the same issue both on my Nexus S (Videotron) and (which is strange), on My Motorola Xoom Tablet which only has wifi, no 3g !!
Edit: If I connect my tablet thru my cell phone (wifi tethering) I have no problem with market
ok so me and mobidoy are both on Videotron...
Naatan I see you are in quebec... Videotron also?
Starting to believe it migh be an issue with them
hey
im in videotron too and since 4 days i cant watch youtube on youtube app and my download on market stay stuck in green bar!! i have a toshiba thrive android 3.1!!!!!
when i connect with a 3g router or on the wi fi in my city everything work again
so it clear that videotron is the problem!!!!
Had the same problems
First time hard reset fixed it.
Second time by magic, sorry. I was about to send the phone to repairs
I used the XDA App to post this, what did you use?
I've been having the exact same problem as you and can't seem to find a way to solve this. I just purchased a Galaxy Tab 10.1, WIFI only, and at home nothing will download from the Android market. It just gets stuck. Youtube videos also dont work via the app.I tried it out at a friends and everything worked flawlessly.
At home, I also have Videotron internet. I just called them, and tried to explain to their customer service but obviously they were quick to blame it on anything else they could. They said they did not block any ports either.
I read a thread about some vodafone users in the UK having a similar problem than us:
Edit: It wont let me post an external link because I'm a new user, but the post is on androidforums.com and is titled "ANDROID MARKET download/update problem via WiFi"
It seems their problem was fixed after calling Vodafone.
I'm also inclined to point fingers at Videotron since its odd we are all customers of theirs.
Just called Videotron technical support, they have an open ticket about it since yesterday morning and are actualy working on the issue !! There is hope !!

My Tab is shy when it meets new networks

Whenever I am somewhere with a new network, my Tab is slow to recognize it. Sometimes the network will show up in the list of available networks for a brief moment, and then disappear before I can establish a connection. Other times I can connect by manually adding the SSID. Sent Sometimes turning the wifi off and then back on, or rebooting the Tab, works, but not always.
Most recently, I was in a place for almost an hour before it recognized the local network, even manually adding the SSID didn't help. The weird thing is, once it saw this network, it also saw several others in the neighborhood that previously were not shown on the list of available networks.
Once you I finally establish a connection, reconnecting to that network usually works without a problem.
Any thoughts?
Sent from my GT-P7510 using xda app-developers app
Try a factory reset or if you are in any custom rom, try reflashing other rom.
Factoryreset willerase all your data so watch out.
Tried a factory reset... Didn't fix it. Here's the strangest thing: if I bring another network into the picture, all of a sudden it recognizes all the nearby networks. For example, right now I am in a place with 5 or 6 networks. Couldn't see any of them, until I fired up my cell phone's teather app, at which point it recognized not only the cell phone teather network but all of the others as well. It's almost as if it needs a new network to come along and wake it up. Other times though, it is my cell phone teather network that it won't see!
Sent from my GT-P7510 using xda app-developers app
you need to mention if you have stock or non-stock, rooted or not, etc.
my best guess is that you are rooted and running a non-stock ROM. in this case, you should try another kernel. the wifi modules are the ones causing most of the problem, whatever the device. make sure you flash the proper wifi modules after the kernel!
otherwise... I would suggest to root. I heard all kind of crazy stories about our beloved Tab, so... don't fear trying different solutions until you get the one working for you.
okty2k said:
you need to mention if you have stock or non-stock, rooted or not, etc.
Click to expand...
Click to collapse
Stock, not rooted. That's what makes this so frustrating - I haven't messed with anything, and it still doesn't work right! I'm running the most current Samsung android distribution for the Tab 10.1.
I've been avoiding rooting the Tab because one of the apps I use does a root check and won't run on a rooted device, but I think there is a workaround to that so rooting is definitely a possibility.
Rooting the device won't be sufficient in itself to solve this problem - I'd need to root and then install a different kernel, right? Or are there wifi modules I can install on top of the stock kernel (once I root the device)?
Any ideas on why this is happening and how I might fix it, short of rooting and installing a non-stock version of Android? My temporary fix is that I fire up FoxFi on my cell phone, and once the Tab sees the FoxFi network, it all of a sudden "sees" the other networks as well. But I've had several situations where I have my tablet but not my cell phone, and in those instances I can't get the Tab to recognize the new networks, even if I reboot the Tab or try messing around with the various networking settings. Note that a factory reset didn't fix this either.
Never mind - broke down and installed CM10.1.
I was having a similar issue on stock. I rooted and have since installed a few roms. I am a Much bigger fan of my tab now. I used infamous for a while and am now on the paranoid android 3.50 build which is awesome!
CM10.1 solved the shy network problem for me... And my tab is much more reliable now too.
Sent from my HTCONE using xda app-developers app

[Q] Help! Wifi slow with APPs only!

So as of the past few days my apps BARELY move when im on wifi. Facebook, gmail, all ridiculously slow. I did a speedtest and im getting good down and up speeds, 30 down, 5 up. My wife's android (different model) has no issues when on wifi so i cant blame the router. If i use the browser on the phone i have no issues at all, it is strictly with apps. I have no idea what could be causing this. I tried searching and couldn't find a solution any where. Any help would be appreciated. I am currently on version 4.4.2.
Things i have tried: disabling wifi optimization, changing location settings, turning off the radio to just use wifi.
Just strange this happens out of the blue.
Thanks!
Lou
Think back, what have you installed recently? What has been updated through the Play Store or other such service? Go through each entry in settings and verify you haven't inadvertently checked or unchecked something. Turn off all syncing and disable any auto photo, system back up etc uploading. Check in about phone and see if you're up to date on system software. If you are you're probably not getting an OTA.
If nothing else, you can always back up data and such off phone and do a factory reset.
Sent from my Nexus 4 using Tapatalk
So here is an interesting development. I was away this weekend and was able to jump on another WiFi network connection...problem went away! Came home, still very slow! Why would it be just my phone and not my wife's? Double checked all of my phone setting and they are fine. I have a Comcast all in one modem/router so I'm not sure how to access it. I'm going to call them to find out. When I do get in there what should I check for??

"Ready to connect when network quality improves"

Hi guys,
Getting this message upon connevting to virtually every wireless network sinse rootibg my phone, is there a root tweak to disable betwork quality checking ? On a G900F
Thanks
Anyone?
You should be able to turn off smart network switching under wifi settings that will solve it.
Nice one thank you! I will see what happens!
turning off smart networks helps, but if the wifi signal is too poor it will not connect anyway
qrono said:
turning off smart networks helps, but if the wifi signal is too poor it will not connect anyway
Click to expand...
Click to collapse
u cannot change that.
ready to connect when network quality improves
We have two Galaxy 5s in our home (AT&T and T-Mobile). Both just started getting this message last night. "ready to connect when network quality improves"
Its multiple access points, multiple networks. Eating battery like crazy. Dropping and reestablishing connections to WiFi every 15 to 60 seconds.
Pain in the @zz
Turn off "smart network switch"
I also started getting "ready to connect when network quality improves" messages constantly as the network connected and disconnected. Turning off the "smart network switch" option fixed the problem. I also leave the annoying Samsung Connections Optimizer turned off.
Smart Network Switch Off?
I just got my S5 about 6 weeks ago. I have had NO issues until this week. A few days ago, even though wifi notifications were turned OFF - I kept getting this "connected to network name" message on the bottom of my phone. When I went into wifi settings this morning, I noticed it would switch from connected (very strong signal strength) to "waiting for signal quality to improve". It constantly goes back and forth - 5 seconds or so on each. This is not an issue on any other device connected to the wifi router at my home and I just tried it at work - happens here too.
I checked to make sure wifi notifications were off - they were - but the pop up still appears over and over. I think that's another issue separate from this because if notifications are off you should not be getting any!
I have done as suggested here and turned off the smart network switch, however, does that now mean that I will be switched back and forth every 5 seconds from data to wifi? That defeats the purpose of connecting to wifi to save on monthly data plan charges.
AFTER noticing this problem this morning, I went to see if there were any software updates - there were (Lollipop). I did download that, but no change.
How does turning this off affect where my phone pulls from? Uses data or wifi?
Thanks for any help!
Mizz_J said:
I just got my S5 about 6 weeks ago. I have had NO issues until this week. A few days ago, even though wifi notifications were turned OFF - I kept getting this "connected to network name" message on the bottom of my phone. When I went into wifi settings this morning, I noticed it would switch from connected (very strong signal strength) to "waiting for signal quality to improve". It constantly goes back and forth - 5 seconds or so on each. This is not an issue on any other device connected to the wifi router at my home and I just tried it at work - happens here too.
I checked to make sure wifi notifications were off - they were - but the pop up still appears over and over. I think that's another issue separate from this because if notifications are off you should not be getting any!
I have done as suggested here and turned off the smart network switch, however, does that now mean that I will be switched back and forth every 5 seconds from data to wifi? That defeats the purpose of connecting to wifi to save on monthly data plan charges.
AFTER noticing this problem this morning, I went to see if there were any software updates - there were (Lollipop). I did download that, but no change.
How does turning this off affect where my phone pulls from? Uses data or wifi?
Thanks for any help!
Click to expand...
Click to collapse
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
I started getting this message on my S5 last night! The connection will hold for about 10-15 seconds before reverting to LTE.
Tried resetting router settings, playing with different wireless settings - changing channel width and turning the visibility on and off.
Then "forgot" the network and readded it again.
It seems to be holding a stable connection without it dropping and was able to download a few items from the play store without dropping.
Will update if it changes.
Same here S5 900F
jsobey said:
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
Click to expand...
Click to collapse
Exactly the same issue / model / timing / battery issue !
Is there a bomb timer on that mobile ?
jsobey said:
+1 with exact same timelines/symptoms and upgraded to Lollipop and no diff too.
Click to expand...
Click to collapse
Me too - I've been searching for weeks to figure this out - tried every known fix .... nothing has helped. I've even reset/changed/updated my wifi settings on my router. Nothing has helped. My S5 is the only one that has this problem. Other phones in the house have no problem - S4 and others.... I just don't know whats going on. I maxed my data avoiding this issue - but I really need a fix for it.
sport2237 said:
Me too - I've been searching for weeks to figure this out - tried every known fix .... nothing has helped. I've even reset/changed/updated my wifi settings on my router. Nothing has helped. My S5 is the only one that has this problem. Other phones in the house have no problem - S4 and others.... I just don't know whats going on. I maxed my data avoiding this issue - but I really need a fix for it.
Click to expand...
Click to collapse
This problem was driving me insane......I had it and managed to fix it (hopefully been going ok for three days now) I have a samsung Galaxy S5 on EE.....I backed everythingh up and did a factory data reset. Hope this helps.
I have a Galaxy S6 and have the exact same issue. I have called Samsung, my carrier (US Cellular), and tried a local place to get it fixed, but no one has ever heard of this issue. Amazon Photos was hogging a lot of bandwidth and backing up on wifi only so I stopped using that. Still not much of an effect. Using FB or a video is almost impossible because they won't load or refresh. I've tried all of the suggestions, but don't see a final fix. Can anyone help? This is my second S6 with the issue.

[Q] T-Mobile Mobile Hotspot App

When I've used this app before, the legal way, the app would work for a limited amount of time and then the devices connecting to my phone would rapidly connect and disconnect. This is visible on both my phone and the sharing device. Sometimes I could reset the problem by altering the wifi name or password or adjusting other settings, but usually the issue returned within 20 minutes.
I called T-Mobile and they were convinced I was having this problem because I rooted my device,so I unrooted and wiped my device, but the problem was still there. Then I called T-Mobile again and told them that I thought it was a hardware issue causing the problem. I got a new phone, and kept it stock, but the problem started up again. I called T-Mobile again and they felt that it was an app causing the problem, so they had me reboot in safe mode to prove it, but the problem persisted. At this point, they suggested that I contact Samsung directly to figure out the issue. When I was rooted, I was on KK, and now I'm on L.
Any ideas? Are there any other way I can share my Internet wirelessly while completely avoiding the T-Mobile app?
Why not use the 'Tethering and Portable Hotspot' option that is build into Android by default? I use it for at least 7 hours every day, never had a problem with it.
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk

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