Flashlight/Camera Bug (video provided) - OnePlus 2 Q&A, Help & Troubleshooting

Anybody got any ideas regarding this. OnePlus haven't been the most helpful yet, but I'll give them a little more time before I decide what to do next.
EDIT: I can't post the video directly, as I'm a new member, but it's ID is below if anybody can search for it on YouTube (and, maybe, kindly post the video below for me?).
YKBcg1ZOh08

http://www.youtube.com/watch?v=YKBcg1ZOh08
I haven't got this bug though, my torch turns off every time. It's common for the camera not to work when the torch is on by the way.
Have you tried reflashing OxygenOS?

Waterdroid said:
I haven't got this bug though, my torch turns off every time. It's common for the camera not to work when the torch is on by the way.
Have you tried reflashing OxygenOS?
Click to expand...
Click to collapse
I have, yeah. Reflashed twice, several factory resets, turned gestures off, tried 3rd party apps. Nothing seems to be working.

tim_wright said:
I have, yeah. Reflashed twice, several factory resets, turned gestures off, tried 3rd party apps. Nothing seems to be working.
Click to expand...
Click to collapse
You might want to consider contacting the CS then, I think this could be a hardware issue.

Waterdroid said:
You might want to consider contacting the CS then, I think this could be a hardware issue.
Click to expand...
Click to collapse
That's what I'm fearing. I have contacted them and am awaiting a response. It's not proving easy to grab their attention.

Related

Camera trap with 240fps!

Hi,
The problem here is related to camera, not with my phone, but my cousin's one, whenever he switches to 240 fps video recording, the phone crashes, forcing him to reboot.
As regarding my 6P, I'd never faced such issue. I looked online, and found few people complaining about it, many of them considered replacing the defective unit. *which is difficult in my country*
Does anyone here have any kind of solution for such problem? :crying:
Has he tried doing a factory reset and make sure he's on the latest version?
geoff5093 said:
Has he tried doing a factory reset and make sure he's on the latest version?
Click to expand...
Click to collapse
I'm sure it's the latest version.
But it's a used phone *almost new* and he did factory reset before doing anything.
Mine used to crash like that but now does not, always been totally stock, on Feb. update.
jawmail said:
Mine used to crash like that but now does not, always been totally stock, on Feb. update.
Click to expand...
Click to collapse
So, it had been resolved by Feb update?
Check Apps
I had same issue.
The reaqson was in LiveWallpaper which crashed device camera.
Another one had this issue because of one static wallpaper.
Check your apps & walppapers. You also may try to turn on Safe Mode to exclude 3rd party apps from loading.
Dr.DL said:
So, it had been resolved by Feb update?
Click to expand...
Click to collapse
Not sure exactly when it was fixed just doesn't do it now.
Anpilogov.Ilya said:
I had same issue.
The reaqson was in LiveWallpaper which crashed device camera.
Another one had this issue because of one static wallpaper.
Check your apps & walppapers. You also may try to turn on Safe Mode to exclude 3rd party apps from loading.
Click to expand...
Click to collapse
ok, I'll try to figure it out.
jawmail said:
Not sure exactly when it was fixed just doesn't do it now.
Click to expand...
Click to collapse
The device carries the latest update, but it keeps crashing.

Recent apps and back buttons

Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off
Have you tried initializing in smart switch. Or using odin to flash the latest firmware?
qwewqa said:
Have you tried initializing in smart switch. Or using odin to flash the latest firmware?
Click to expand...
Click to collapse
I''ll give that a try as that seems to be the only option left apart from returning it.
Gave it a try x 2 and it initially appears to work. Then installed some apps and it reverted back. Tried again, and tried setting up as a new phone, same thing. This phone has to be the most disappointing smartphone I have ever had. Permanent bugs, poor sound. Should have waited for the HTC 10.
In Accessibility Settings check if "One touch mode" is enabled. Disable it.
themissionimpossible said:
In Accessibility Settings check if "One touch mode" is enabled. Disable it.
Click to expand...
Click to collapse
Don't have one touch mode anywhere . This phone is really beginning to piss me off. Surely a replacement can't have as many bugs as the one I have. Samsung Internet hardly ever works, the settings I save never save and now this. i'm thinking Samsung rushed this out.
Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...
themissionimpossible said:
Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...
Click to expand...
Click to collapse
Thanks for your help but I cannot find anything relevant on the phone or by Google.
mightywhites29111971 said:
Thanks for your help but I cannot find anything relevant on the phone or by Google.
Click to expand...
Click to collapse
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.
amar95353 said:
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.
Click to expand...
Click to collapse
Thanks, have just tried it, doesn't work or do anything I'm afraid
mightywhites29111971 said:
Thanks, have just tried it, doesn't work or do anything I'm afraid
Click to expand...
Click to collapse
I think your only option is to get a replacement then. Hope you get a working one becuase this really is a great phone.
So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.
mightywhites29111971 said:
So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.
Click to expand...
Click to collapse
You must have just got a faulty one. I have had mine since it was released here in the uk and have not had a single problem with it other than the occasional reboot but thats acceptable and is just in the nature of Android. I would try a replacement but if you prefer you could sell it and put what ever you get towards a htc 10.
mightywhites29111971 said:
Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off
Click to expand...
Click to collapse
Is powersave mode on?
I've taken it to Samsung on Oxford St, London. After waiting 90 mins a member of staff tried the buttons and then said they will have to send it away for repair and it will take 7-8 days. Then instead of posting it back to me I have to go back to Oxford St and presumably have to wait the same time to get it back. Shambolic customer service.

v20 Camera Issue Opening up

It takes a While for it to open...Then When i try to switch from front to back camera its takes damn near 60 seconds to flip
What could it be ?
I have the Black one on Sprint
CartelFamill said:
It takes a While for it to open...Then When i try to switch from front to back camera its takes damn near 60 seconds to flip
What could it be ?
I have the Black one on Sprint
Click to expand...
Click to collapse
I haven't had an issue with this myself just to clarify and I'm not sure if you tried already or not but just thought I'd throw this out there because it's the first thing I'd try, have you tried going into Settings - Apps and clearing out the data and cache on the camera app and then rebooting first before checking to see if it fixed the problem? If you have already but it didn't fix it unfortunately I wouldn't know what else to tell ya unless you're rooted, and to be honest I can't remember if the Sprint V20 has been rooted or not. Anyway hope it helps.
Sent from a ridiculously modified ColecoVision
jeep447 said:
I haven't had an issue with this myself just to clarify and I'm not sure if you tried already or not but just thought I'd throw this out there because it's the first thing I'd try, have you tried going into Settings - Apps and clearing out the data and cache on the camera app and then rebooting first before checking to see if it fixed the problem? If you have already but it didn't fix it unfortunately I wouldn't know what else to tell ya unless you're rooted, and to be honest I can't remember if the Sprint V20 has been rooted or not. Anyway hope it helps.
Sent from a ridiculously modified ColecoVision
Click to expand...
Click to collapse
I never tried it... I'm check it... Thanks
CartelFamill said:
I never tried it... I'm check it... Thanks
Click to expand...
Click to collapse
If this doesnt help then you have to reset the phone to it's original manufactory state...if problem continues you have to return the phone....
The camera app both front & back works fast and great

Galaxy S5 doesn't wake up at home key.

youtu.be/wbqOni008hc
Any solutions? I want to know is it software or hardware problem?
edit: Specs
Marshmallow 6.0.1 G900HXXSACQAA/G900HOJP1CPL1/G900HXXU1CPCA
Smart Launcher Pro 3.16.06PX
Waouuuuuuu....
Never seen that before.
Backup, flash new firmware and reboot.
If problem still present, it's a material problem.
Good luck mate
Franck
Seems to be a standard problem. I have it too.
Internet forums are full of this problem.
Buy another phone than Samsung.
​
fgth90 said:
Waouuuuuuu....
Never seen that before.
Backup, flash new firmware and reboot.
If problem still present, it's a material problem.
Good luck mate
Franck
Click to expand...
Click to collapse
I've seeb it alot actually. I mean the wake up problem. But noone seems to fix it yet. If anyone did please tell me
Has anyone test this with older Android 5?
The "Weird" Screen in Low Brightness is AMOLED Burn-in due to intensive use, My S5 Have this problem too.
Try changing the HW overlay / Force GPU rendering in developer options, others have said that works for them, it seemed to for me also but only temporarily. I have had to stop using auto brightness.
Device not waking up is very irritating, even double tap the screen to wake has the same problem, doesn't seem to be the buttons themselves. If you have a custom rom or other way to set double pressing the power button to launch the camera it works as a workaround for me.
Thank you for all the answers guys.
Valmerost said:
Try changing the HW overlay / Force GPU rendering in developer options, others have said that works for them, it seemed to for me also but only temporarily. I have had to stop using auto brightness.
Device not waking up is very irritating, even double tap the screen to wake has the same problem, doesn't seem to be the buttons themselves. If you have a custom rom or other way to set double pressing the power button to launch the camera it works as a workaround for me.
Click to expand...
Click to collapse
Just changed:
Force GPU rendering : on
Disable hardware overlays: on
edit1:it's better than before. I will feedback later. Also gonna try that camera trick
edit2: It's same again. Tried Home2 Shortcut the get the camera trick. It also didn't work because i want my phone to be locked and it doesn't work on locked status
Any other suggestions guys?
what ROM are you guys using? Have you tried a different one?
youdoofus said:
what ROM are you guys using? Have you tried a different one?
Click to expand...
Click to collapse
It's the stock ROM. No, I'm planning to try a new ROM today.
raiwulf said:
It's the stock ROM. No, I'm planning to try a new ROM today.
Click to expand...
Click to collapse
that would be a good place to start
Flashed Wanted ROM, it's still the same. It was better at start tho and somehow it freezes less in battery saving mode.
raiwulf said:
Flashed Wanted ROM, it's still the same. It was better at start tho and somehow it freezes less in battery saving mode.
Click to expand...
Click to collapse
if thats the case, then it might be a hardware issue
this is weird af, tons of people have this issue, no solutions yet
raiwulf said:
this is weird af, tons of people have this issue, no solutions yet
Click to expand...
Click to collapse
My solution was buying an OnePlus 3T and never buy a Samsung phone again.
derAndroidler said:
My solution was buying an OnePlus 3T and never buy a Samsung phone again.
Click to expand...
Click to collapse
baaahahahahaha!!! My fiancee has a OnePlus 2 and is a pretty big fan of it. The camera app for samsung TW is far superior tho

After the New Update Exynos Model (BUGS)

Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103
None of these problems here. All that tested and works fine. Phone is super fast after update. Oh and i didnt format the phone after update
klemen241 said:
None of these problems here. All that tested and works fine. Phone is super fast after update
Click to expand...
Click to collapse
Thanks for your reply! I hope somebody facing similar problems has overcome and provide suggestions.
But Sammobile blog has also confirmed these issues.
II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
shuvadeep said:
II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.
Click to expand...
Click to collapse
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.
Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.
Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.
***Update***
Yes this trick is working.
---------------
Also one more question I don't know if it's my phone or everyone is facing this issue. Whenever I switch on VoLTE calls (Screenshot Attached) my phone temperature increases and battery drains.
Nitin5556 said:
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.
Click to expand...
Click to collapse
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.
gee2012 said:
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.
Click to expand...
Click to collapse
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?
Nitin5556 said:
Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103
Click to expand...
Click to collapse
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..
cbotadra said:
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..
Click to expand...
Click to collapse
Yes the problem is there in the May update.
Samsung should do something about this.
Nitin5556 said:
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?
Click to expand...
Click to collapse
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.
gee2012 said:
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.
Click to expand...
Click to collapse
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic
Whiskey103 said:
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic
Click to expand...
Click to collapse
No, its possible that some users who do flash a rom with Odin could face some issues too but i personally don`t. I`am using the ABN bank app and i haven`t rooted for a long time now. I used to do it because of theming and getting updates/upgrades but nowadays i personaly don`t see a reason anymore to root anymore. So i can`t help you with your question.
I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).
Virgo_Guy said:
I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).
Click to expand...
Click to collapse
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?
gee2012 said:
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?
Click to expand...
Click to collapse
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.
Virgo_Guy said:
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.
Click to expand...
Click to collapse
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.
gee2012 said:
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.
Click to expand...
Click to collapse
Erase playstore cache and you won't even notice it for a while only to re-appear after sometime.
"Less noticiable" and "very much noticiable" in my usage in 1x & .5x respectively. In ASD5 build, this transition slips like a soap.

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