Database Users

Galaxy S5 black screen upon wake up

Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?

snazer said:
Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?
Click to expand...
Click to collapse
I would reflash the stock rom you have atm and data factory reset afterwards or try a data factory reset first and see if that fixes your issue.

Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
.

gee2012 said:
I would reflash the stock rom you have atm and data factory reset afterwards or try a data factory reset first and see if that fixes your issue.
Click to expand...
Click to collapse
I have tried factory resetting my phone but it doesnt help. Thanks anyways
fffft said:
Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
I have added mot.proximity.delay=0 but i couldnt find ro.lge.proximity.delay=25. Is there any other way to fix this problem. I have to pull my battery out couple of times a day and its starting to get to me.
.
Click to expand...
Click to collapse

and now my mulitasking buttons are not working. any idea why?

snazer said:
Hey people, not sure if i'm the only s5 user whose experiencing this but sometimes when i wake my phone up, the touch capacitive buttons do light up but the screen stays black. any idea why?
Click to expand...
Click to collapse
I have the same issue... do you still get this issue? For me, sometimes, the screen does not wake up only the capacitive keys... I have to press the power button again to turn it off and then press power again to turn it on.

me too
Hi,
I'm having the same problem.
It was intermittent for a short while and a battery pull would fix it, now it's permanent.
I get capacitive buttons, I can boot into recovery or download.
I can hear touches on the screen and the annoying at$t boot sound is back since I used Odin to reflash to stock.
I think I have to take this phone to a service center and see if they will exchange it.
I'm worried that there may be traces of towelroot but from the thread that provides stock firmware and instructions for Odin it would seem that I'm good.
Has anyone had any luck with this issue or have any other tips to try?
I'm bummed because I just applied a glass protector and it looks like I'll have to get another.
Not to mention having to drive to the center.
Thanks.

With the new 1.100 motherboard version the problem is solved. It's a hardware defect. Maybe it will be fixed in next fw versions with some voltage or timing setting changes but a mobo change will definitely solve it.

For the record:
The at$t service center reflashed my phone and the screen works again.
IDK why flashing stock with odin did not work for me.
I can see from the post above mine that the problem might come back, I'll insist on a replacement if it does.

still getting the issue but for me I just need to press power 3 times for it to wake up; no need to remove battery
---------- Post added at 06:05 PM ---------- Previous post was at 06:03 PM ----------
Levus said:
With the new 1.100 motherboard version the problem is solved. It's a hardware defect. Maybe it will be fixed in next fw versions with some voltage or timing setting changes but a mobo change will definitely solve it.
Click to expand...
Click to collapse
how can i find out what mobo I have?
---------- Post added at 06:51 PM ---------- Previous post was at 06:05 PM ----------
fffft said:
Known bug. Supposedly fixed in recent firmware updates. More details in existing threads.
Or simply circumvent the issue entirely by upgrading to a good third party screen saver.
If you're ambitious, you could also try the following edit, which may help.
Make a backup first, then try editing build.prop
Code:
mot.proximity.delay=0
ro.lge.proximity.delay=25
.
Click to expand...
Click to collapse
just rooted going to try this one thx

You can use the samsung phone info app from the market...

I haven't solved this issue as well... Please,did anyone of u guys solve this problem? If u did,please,tell me what to do... My screen stays black,only capacitive buttons lights,and I must press power button 5,6 times to wake up the screen. It's really annoying... :/

No solutions yet ???? I have this problem too...

walidhiphop said:
No solutions yet ???? I have this problem too...
Click to expand...
Click to collapse
It is lollipop 5.0 memory leak bug!
Also on CM12 (based on lollipop 5.0.2) problem occurs sometimes.

qubbus said:
It is lollipop 5.0 memory leak bug!
Also on CM12 (based on lollipop 5.0.2) problem occurs sometimes.
Click to expand...
Click to collapse
I'm having issue even using Kitkat 4.4.2

ZaKaTRoN said:
I'm having issue even using Kitkat 4.4.2
Click to expand...
Click to collapse
I also have the same problem, after lots of struggling I found little solution (it worked for me...), Just disable ur S-Health App, this app cause blank screen issue(this app uses sensors). Respond here if it worked for you.

knightrider558 said:
I also have the same problem, after lots of struggling I found little solution (it worked for me...), Just disable ur S-Health App, this app cause blank screen issue(this app uses sensors). Respond here if it worked for you.
Click to expand...
Click to collapse
Thanks for your reply, but it didn't work.
No problem, tomorrow i'm buying s6, Phone House give me 210€ for my s5.

ZaKaTRoN said:
Thanks for your reply, but it didn't work.
No problem, tomorrow i'm buying s6, Phone House give me 210€ for my s5.
Click to expand...
Click to collapse
Great decision just get rid of these sam devices -_- , last try did you change the runtime system?

knightrider558 said:
Great decision just get rid of these sam devices -_- , last try did you change the runtime system?
Click to expand...
Click to collapse
I have upgrade every new software phe (spain), even lastest btu (united kingdom) because is newer than phe.
Also i sent twice to technical service.
One more time... I hate my s5!!!, hehe.

ZaKaTRoN said:
I have upgrade every new software phe (spain), even lastest btu (united kingdom) because is newer than phe.
Also i sent twice to technical service.
One more time... I hate my s5!!!, hehe.
Click to expand...
Click to collapse
hahah... but this solution worked for me

[Q] phone does not wake up

Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.

..

yeahman45 said:
Sometimes, when i try to wakeup my phone using home or power button, the capacitive keys light up but the screen is black.. I have to press power button to "sleep" and wake it up again... any idea? It was like this since I got it.... I updated recently and the problem still persists... it's not a big deal but a bit annoying at times.
Click to expand...
Click to collapse
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.

vndnguyen said:
It may be due to firmware bug or some installed app.
You didn't tell what rom you are using (stock or custom). And also check for installed apps that you suspect.
Click to expand...
Click to collapse
It's a hardware defect. Mine was like this too since 11th april. After changing the motherboard to the newer, 1.1100 version, the problem is competeley gone away. It's waking up every time correctly.
We had a topic about this earlier...

Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted

yeahman45 said:
Hardware defect? Are you sure? I dont have a warranty. Bought it abroad. I was hoping it was just a software glitch. I am on stock unrooted
Click to expand...
Click to collapse
I'm totally sure because i had this bug from the beginning. I was trying all firmware updates, factory reset, etc. It's not related to the fingerprint sensor or any app installed or not.

Ok i have no choice. Will try the solutions i read from google, seems to he a common issue

yeahman45 said:
Ok i have no choice. Will try the solutions i read from google, seems to he a common issue
Click to expand...
Click to collapse
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .

Levus said:
All i can say is that the old motherboard was 0.800 according to the phone info app, and the new one is 1.100 .
Click to expand...
Click to collapse
anyone else can confirm it's a hardware issue? does it get worse with time? I still get it (but seems worse sometimes, where i need to press power button several times to wake it up) and i have tried a lot of suggestions

anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?

yeahman45 said:
anyone with a non-touchwiz rom have this problem? maybe it is related with touchwiz?
Click to expand...
Click to collapse
anyone can report if it also happens with a non touchwiz rom?? I can't flash one as my phone is still under warranty

no one can't reply? so this issue is not common after all?

guys i am going to void my warranty to flash cm12... does it solve this issue??

adit said:
Re-activation lock only works when knox is 0x0 but that too can be bypassed by installing custom rom so...
Click to expand...
Click to collapse
I can not install custom in my own phone ...0x1...after install xtrolite 2.2....f...

Have someone solved the problem by flashing a custom kernel? Still getting the issue on latest lollipop rom

Recent apps and back buttons

Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off

Have you tried initializing in smart switch. Or using odin to flash the latest firmware?

qwewqa said:
Have you tried initializing in smart switch. Or using odin to flash the latest firmware?
Click to expand...
Click to collapse
I''ll give that a try as that seems to be the only option left apart from returning it.

Gave it a try x 2 and it initially appears to work. Then installed some apps and it reverted back. Tried again, and tried setting up as a new phone, same thing. This phone has to be the most disappointing smartphone I have ever had. Permanent bugs, poor sound. Should have waited for the HTC 10.

In Accessibility Settings check if "One touch mode" is enabled. Disable it.

themissionimpossible said:
In Accessibility Settings check if "One touch mode" is enabled. Disable it.
Click to expand...
Click to collapse
Don't have one touch mode anywhere . This phone is really beginning to piss me off. Surely a replacement can't have as many bugs as the one I have. Samsung Internet hardly ever works, the settings I save never save and now this. i'm thinking Samsung rushed this out.

Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...

themissionimpossible said:
Maybe it's called "Single touch mode" or something similar, I'm translating from Italian...
Click to expand...
Click to collapse
Thanks for your help but I cannot find anything relevant on the phone or by Google.

mightywhites29111971 said:
Thanks for your help but I cannot find anything relevant on the phone or by Google.
Click to expand...
Click to collapse
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.

amar95353 said:
Have you tried the app called galaxy button lights? It might fix the problem.
Heres a link: https://play.google.com/store/apps/details?id=com.notquiteinsane.galaxybuttonlights
Also check to see if you have powersaving enabled. When enabled the recent and back keys do not illuminate.
Click to expand...
Click to collapse
Thanks, have just tried it, doesn't work or do anything I'm afraid

mightywhites29111971 said:
Thanks, have just tried it, doesn't work or do anything I'm afraid
Click to expand...
Click to collapse
I think your only option is to get a replacement then. Hope you get a working one becuase this really is a great phone.

So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.

mightywhites29111971 said:
So people say but I have had nothing but problems with it. The sound quality is poor, it never saves my settings and I had to pay £200 to replace the screen whilst out jogging. I didn't drop it, it was in my arm strap for the entire 2 mile jog back from the gym. I'd love to swap it for a HTC 10 as I had the M7 and M8 and they were great phones and I didn't have any issues with them.
Click to expand...
Click to collapse
You must have just got a faulty one. I have had mine since it was released here in the uk and have not had a single problem with it other than the occasional reboot but thats acceptable and is just in the nature of Android. I would try a replacement but if you prefer you could sell it and put what ever you get towards a htc 10.

mightywhites29111971 said:
Mine are not lighting up and not working. I have done various resets and things would be back to normal, but that has stopped now. Have made enquiries and people are saying it's the Google app and you have to disable it then enable, but that doesn't work either. Has anyone else had this issue? Factory resets were advised in other threads but did not work. I'm getting so many bugs on this phone that it's starting to piss me off
Click to expand...
Click to collapse
Is powersave mode on?

I've taken it to Samsung on Oxford St, London. After waiting 90 mins a member of staff tried the buttons and then said they will have to send it away for repair and it will take 7-8 days. Then instead of posting it back to me I have to go back to Oxford St and presumably have to wait the same time to get it back. Shambolic customer service.

Screen Blackout HELP!

Hi all,
My screen would blackout from time to time. When I unlock the phone the screen wouldn't turn on but everything else works like multi touch. I feel the vibrate when navigating around.
A solution that works sometimes is hitting power button twice to launch camera.
I'm running Havoc Pie ROM. I know it's not an issue with the ROM because it happen with all of the. I've tired about 4 ROMs and is the same problem.
Please help me find a solution because it's very frustrating and is troublesome in a emergency situation.
Thanks in advance.

Did you drop the phone at any point?
Or anything to cause this?
Have you installed an app that was on all ROMs that you've installed?
EG: Camera app.

Turn of automatic brightness,or stop using gsi with vendor...its a bugfest

Predatorhaze said:
Turn of automatic brightness,or stop using gsi with vendor...its a bugfest
Click to expand...
Click to collapse
If I think back... This started after I converted to treble

vic_singh said:
If I think back... This started after I converted to treble
Click to expand...
Click to collapse
dont go lower than 10%! brightness or the screen come black! and you cant continue becus you cant see nothing.(also disable auto brightness)
yes it can be a vendor problem,yes it can also be a image problem.
i just give my opinion its not really needed to have a gsi pie image on your phone,for now its full with bugs,and i think there is really not much improvements on the pie OS compared to oreo

After the New Update Exynos Model (BUGS)

Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103

None of these problems here. All that tested and works fine. Phone is super fast after update. Oh and i didnt format the phone after update

klemen241 said:
None of these problems here. All that tested and works fine. Phone is super fast after update
Click to expand...
Click to collapse
Thanks for your reply! I hope somebody facing similar problems has overcome and provide suggestions.
But Sammobile blog has also confirmed these issues.

II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.

I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.

shuvadeep said:
II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.
Click to expand...
Click to collapse
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.

Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.

Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.
***Update***
Yes this trick is working.
---------------
Also one more question I don't know if it's my phone or everyone is facing this issue. Whenever I switch on VoLTE calls (Screenshot Attached) my phone temperature increases and battery drains.

Nitin5556 said:
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.
Click to expand...
Click to collapse
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.

gee2012 said:
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.
Click to expand...
Click to collapse
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?

Nitin5556 said:
Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103
Click to expand...
Click to collapse
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..

cbotadra said:
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..
Click to expand...
Click to collapse
Yes the problem is there in the May update.
Samsung should do something about this.

Nitin5556 said:
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?
Click to expand...
Click to collapse
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.

gee2012 said:
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.
Click to expand...
Click to collapse
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic

Whiskey103 said:
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic
Click to expand...
Click to collapse
No, its possible that some users who do flash a rom with Odin could face some issues too but i personally don`t. I`am using the ABN bank app and i haven`t rooted for a long time now. I used to do it because of theming and getting updates/upgrades but nowadays i personaly don`t see a reason anymore to root anymore. So i can`t help you with your question.

I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).

Virgo_Guy said:
I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).
Click to expand...
Click to collapse
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?

gee2012 said:
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?
Click to expand...
Click to collapse
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.

Virgo_Guy said:
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.
Click to expand...
Click to collapse
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.

gee2012 said:
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.
Click to expand...
Click to collapse
Erase playstore cache and you won't even notice it for a while only to re-appear after sometime.
"Less noticiable" and "very much noticiable" in my usage in 1x & .5x respectively. In ASD5 build, this transition slips like a soap.