Random Reboot ISSUE when Text come thru - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

wondering if someone is having or know what could be going on with my sprint galaxy s4. Just reciently I have been having issues with my phone rebooting when receiving a text and calls only while data is turned on. I was planning on doing a factory reset but wanted to make sure it wasn't anything else, IE carrier issue, battery, app setting etc first so I wouldn't have to restore and chance loosing info (text, recordings, pics etc) do to a custody case. I have made backups of however. I am stock rooted on MF9. found recently about stagefright but not sure if this is symtoms of that. any help would be appreciated TIA

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OK to Restore Nandroid Backup on Replacement Phone?

I received a replacement phone today and was just wondering if it's safe to restore the backups I'd made on my old phone onto this new one. The serial number is different, of course...but I'm not sure what else might be in the backups that could screw things up.
Couldn't you back up the replacement phone restore with old back up see if it works then restore again? Just asking haven't rooted my phone yet so I'm guestimating but my guess is if you had a copy of the replacement phone root you should be good to tinker but I'll defer to the more experience hero tinkerers.
Good luck!
You're right. I assume the risk of bricking the phone is minimal since it seems we can always do a reset to stock using the RUU. I just thought I'd be a little cautious (for a change!). It's not like I don't have a few hours to spare...I should be working, after all.
Well, I was able to run Nandroid Restore without any obvious problems. The phone's serial number wasn't changed and all apps seem to be working fine. When I was researching this, I came across some old posts where people had problems with the accelerometer, but that's working fine too.
If anyone with more experience about this stuff knows of anything to look out for, please let us know... otherwise, it seems safe.
Not sure if this issue is related to the restore, but I figure I'll mention it.
I noticed today that Gmail wasn't syncing properly. Specifically, it was hanging when I'd try to send a message. I had two in the Outbox. The red "sending..." message just stayed there for a couple hours. So, I cleared the cache via Settings --> Applications --> Manage Applications --> Gmail Storage. Afterwards, though I lost the messages in the Outbox, sending worked again.
Note that there's also a program listed in the Manage Applications list called Gmail. That's not the one you want though.
I had to do this several times because of my on going issues...another post..anyway, I found that if I trick Nandroid into thinking that it is the most current backup, that it will restore just fine. I have had no issues.

Unable to receive text messages(can send out) and Voicemail.

Hello everyone...a little important matter to me. Has anyone rooted through "Revolutionary" with their Evo and experienced the following symptoms (BTW im unrooted now so these issues followed my after going stock again)...
1.Unable to receive text messages but can successfully send text messages out ( I called Sprint and they could not fix this)
2.Unable to retrieve Voice mails ( I called Sprint and they reset my VM system so im getting them now but im not receiving notifications for them I have to manually call the VM *2 number to listen to them).
3.Camera and camcorder do not work properly...yes they work however if im recording or taking a picture in portrait mode the phone doesnt seem to recognize this and the layout stays in landscape mode. (I havent told Sprint about this issue as I just realized it after I took it in to a local Sprint store and the tech told me he found this issue...i believe he also realized i had previously rooted the phone however they are still sending me a replacement phone today (free of charge).
Main thing is I would love to root my phone again however under these circumstances it would be difficult for me to just root it knowing these same problems can occur again. I love Sense 3.0-3.5 and going back to using a 2.3 UI is not somthing I would wish on anyone else...If anyone here has a solution or has gone through or is still going through these problems please i beg you..respond to this post or PM me. my UN is drewskee. I need advice and I want to use a ROM. Much thanks to anyone who can help or atleast relate. ..and i have checked all over Google to find an answer and theres nothing solid out there...ive tried a bunch of stuff ..and as you can see i had to make my final decison to just unroot andthat didnt work so im hoping this community can lend a hand, Thanks everyone.
MMS FIX
Use to work as Tier 2/3 Tech Support, so I have a few tricks for you to try. After flashing skip all tutorials, syncs, and setups. Update profile immediately followed by prl. If unable to do so, power down phone and pull battery (soft reset), power up and update profile and prl. If still doesnt update, boot into recovery and wipe cache and dalvik and try again.
Remember these simple rules: MMS is dependent on signal strength. If you have a problem with text and updating profile and prl, its because of signal strength. If your roaming and have a poor signal, none of these features will work.
^^^This! I made that mistake once, didn't update.
Mistress of Mischief

Stock (Three UK) i9505 freezes, pauses, locks up after 4.3 update

I'm guessing it's fairly unusual around these parts but my S4 is completely stock, but I'm still having issues. I'm not particularly looking to root my phone at this stage either.
This has been bugging me since the OTA update (to Android 4.3), my phone locks up or freezes for short bursts - up to about 5 seconds sometimes. The phone is unresponsive during that time, it's most noticeable whilst texting - the line stops following my movements 1-2-3-4 then catches up, and whilst sliding between screens - it freezes mid 3d animation. It happens fairly frequently, many times a day and I'm not a heavy user. Strangely as part of my testing I tried running the stopwatch from the clock app and couldn't notice the 100th of seconds pause at any stage even after watching for several minutes.
Is anyone else experiencing this? Can anyone suggest where to start troubleshooting? Could it be a setting or an app causing this behaviour?
I did try searching and scanning the forum but please direct me if I've missed a similar thread.
Craig
Possibly factory reset may help, as you cant do much else on stock.
And I basically run stock also, phone is originally 02, but I flashed EE stock rom.
Anyone got a list of everything I need to backup before doing a factory reset.
The obvious I can think of are:
Apps
*Photos
*Text Messages
*MMS Messages (if separate)
*Call Log
*Access Points (not too bothered about)
*Contacts (all on-line anyway)
Bookmarks (not the end of the world)
Screen Layouts (is that possible)
I think I can handle the ones marked with *'s, but open to any advice on the others.
(Searching the forums for backup, restore or reset throws up too many results to help)
Craig
CrAiGaT said:
Anyone got a list of everything I need to backup before doing a factory reset.
The obvious I can think of are:
Apps
*Photos
*Text Messages
*MMS Messages (if separate)
*Call Log
*Access Points (not too bothered about)
*Contacts (all on-line anyway)
Bookmarks (not the end of the world)
Screen Layouts (is that possible)
I think I can handle the ones marked with *'s, but open to any advice on the others.
(Searching the forums for backup, restore or reset throws up too many results to help)
Craig
Click to expand...
Click to collapse
Download EFS professional mate and backup your EFS file incase something happen to your phone (EFS CONTAINS YOUR DEVICE IMEI WHICH IS VERY IMPORTANT.maybe you might need it In a future, but we never know )
I too have the same issues on Stock H3G 4.3, particularly with Messaging. I'm unlocked however (tried H3G to see if the network improved with the bundled modem etc.). Are you able to flash a BTU rom?
Is that MK9.
You can get btu from a mega link that Repulsa posted the other day.He also posted a link for 3uk also, both you guys should download it for future reference as it only takes 20 mins opposed to 7 odd hours elsewhere.
Same here contacted as Samsung no joy just advised factory reset 3uk don't want to know my s4 has got worse made me think I should of kept my nexus 4 I can't go back because of Knox
Sent from my Amazon Kindle Fire2 using xda app-developers app
Definitely going to try a factory reset, it's got to be worth a go, but I just need to figure out how to back up as much as I can first.
Just realised I need to add my WhatsApp conversations too.
A bit more searching for tools then I'll give a go.
Success
Hoo-rah!
A "Factory Reset" seems to have done the trick.
To fully see if a reset would work I elected to not restore any information from either Samsung or Google. Samsung said my data would be cleared from their servers .
After going through a few set-up wizards (Samsung and Google) I was able to test whether the lag was still there by typing a text message. After turning the "Continuous input" back on to get the swype-style line I was pleased to find that it no longer pauses .
I also pleasantly found that under the Samsung Account I was still able to restore my backed up data which returned my call logs and texts.
The phone has returned to default, with screens filled with Samsung apps, so I'm busy trying to clean those. I seem to have lost the 3 app too, but was that pre-installed?? I'm slowly adding apps back in case one of them caused the issue.
Thanks all.

Two problems after upgrading to Lollipop

A couple of months back, I updated from Kitkat to Lollipop using these great instructions and ever since, I've had two persistent problems, and I'm wondering if anyone else has:
1) Wi-fi cuts out every few days requiring a reboot fix. This seems to be related to some sort of DNS issue.
2) Receiving picture texts (MMS) show up as "Message size: 2KB Expires: (date)" with no way to download or view. I see no workaround other to tell friends to email me pictures instead of texting them.
In short, I've got two problems that involve sending/receiving data after I put a ROM on this Verizon phone.
I've tried a factory reset, but haven't gone back to Odin yet to try to put PB1 on again (or a different ROM?). The good news is SafeStrap recovery is on the phone now, so maybe I can play with that somehow. What can I try next to resolve these two problems? I can live with them with the reboot and avoiding MMS, but they are not trivial, and really, kind of annoying.
Thanks for any guidance or advice. Please help.

S8 Can't send/receive calls after Oreo PSA

I just wanted to mention an issue that my S8 started having after i upgraded to Oreo. I was unable to make or receive any calls. As soon as i tried to make a call, it immediately ended the call and any incoming call would go straight to voicemail. After playing around with settings, i disabled the Enhanced LTE option and i was able to start making calls again. This setting is only for HD Voice so its not a huge loss. I'm not sure if anyone else has run into this issue but I wanted to mention it to the community. I had tried to reset Network settings and cleared cache to not avail.
I should note, i have not tried to do a factory reset because i was hoping that would be a last resort so its possible that would fix the problem all together but I talked to the tech at the AT&T store and he said he wasn't aware of this issue. If anyone else runs into this issue, feel free to comment.
Matt
lewbrah said:
I just wanted to mention an issue that my S8 started having after i upgraded to Oreo. I was unable to make or receive any calls. As soon as i tried to make a call, it immediately ended the call and any incoming call would go straight to voicemail. After playing around with settings, i disabled the Enhanced LTE option and i was able to start making calls again. This setting is only for HD Voice so its not a huge loss. I'm not sure if anyone else has run into this issue but I wanted to mention it to the community. I had tried to reset Network settings and cleared cache to not avail.
I should note, i have not tried to do a factory reset because i was hoping that would be a last resort so its possible that would fix the problem all together but I talked to the tech at the AT&T store and he said he wasn't aware of this issue. If anyone else runs into this issue, feel free to comment.
Matt
Click to expand...
Click to collapse
I'm in the same boat. Any chance you figured it out? I completed a reset and still have the issue.
Thanks, James

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