Database Users

Suddenly text messages are contstantly failing

I'm running stock, unrooted Froyo 2.2.
Last couple of days nearly every text message I send says "Failed." I have to send texts four, five, six or mroe times before it goes through without an error. However, even though it says failed not all are failed. Out of five attempts the recipient might recieve anything from one copy to all five copies.
Very frustrating to both me and my recipients. (This problem is not specific to certain people.)
Does anyone have a suggestion as to what I can do to fix this?
TIA

This was posted yesterday on Phandroid...
http://phandroid.com/2011/07/11/now...etwork-sprint-users-experiencing-sms-outages/

There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App

squshy 7 said:
There's nothing you can do to alleviate the problem, we've been advising customers to be patient. The problem arose due to the connection going down between two major routing stations. Don't know why it happened, could be weather related
Sent from my SPH-D700 using XDA Premium App
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Sounds like you work for Sprint? So this is a known issue and being worked on?
Do you have an ETA? This is a serious problem, SMS reliability is more important than voice for me. I'm sure I'm not alone in that.

He does work for sprint. The sms issue is already resolved.

jbadboy2007 said:
He does work for sprint. The sms issue is already resolved.
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Resolved??? Uh... No. It is not it is not resolved AT ALL!
Just happened to me within the last minute.

Did you reboot ur phone?
Sent from my SPH-D700 using XDA App

spyderfry said:
Did you reboot ur phone?
Sent from my SPH-D700 using XDA App
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I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.

uscpsycho said:
I've rebooted my phone a million times hoping that would resolve the problem. But not in the last few hours. I'll reboot now and see if that fixes it.
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Yep. Rebooted and still having the same problem. This has not been fixed.

uscpsycho said:
Yep. Rebooted and still having the same problem. This has not been fixed.
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Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App

Been working here in Anaheim, California all day long.

bondosho said:
Been working here in Anaheim, California all day long.
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Dallas is straight. Though I did see a few failed ones a day or so ago.
cd's or tapes?

squshy 7 said:
Sorry for the delay. Yes I work for sprint as a tech. So my info is limited.
Yes, it is a known issue. It was passed along the company intranet yesterday and popped up on every computer as an alert. We, the techs, were also consulted immediately on the problem via email by our service and repair director.
Now, as far as I was told today... it's hard to answer. yes, the issue is resolved. But the symptoms are still present for some users. One thing you have to keep in mind is that not only did sms go down, but so did our data provisioning. So there's probably a lot of stuff backed up right now. Hence, the sporadic problems.
EDIT: as far as ETA, obviously that's a little hard to answer as well.
Sent from my SPH-D700 using XDA Premium App
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Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.

I just saw this thread and checked my texts, I'm able to receive texts but the ones I sent out up to 6 days ago haven't been sent. This issue has definitely not been resolved. This is a huge problem, and without this thread I would have never noticed it. I tried all the fixes mentioned and nothing. MEHHHH
Edit: I'm in the NYC area.

uscpsycho said:
Very much appreciate the info.
I can say that the text messages I've sent since my last post a few hours have gone through without a hitch. However, earlier today I had a few hour window where everything was working normally and I thought everything was back to normal but the problems cropped up again.
Hopefully this time everything is back to and the problems are gone. I'll keep my fingers crossed.
Thanks again.
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The problem is NOT fixed. First text I tried to send today failed. I thought I was in the clear last night but I'm not. FIX THIS SPRINT!!!!!

Wasn't working at all for a couple days, today sms is working fine. Dallas, tx
Sent from my Epic 4G via Tapatalk

Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol

BBlunts456 said:
Just out of curiousity, what ROM are you running? I was on SRF 1.2, I wiped all data and caches and reflashed SRF 1.2 and everything is good now. People are responding to the texts I sent days ago.lol
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First line of the thread "I'm running stock, unrooted Froyo 2.2."
What data and cache did you clear? I prefer not to wipe out all my SMS messages. Especially since there's no guarantee that'll fix anything.
I updated my PRL today, no surprise but that didn't help matters.
The user who works for Sprint says that as of last night there is a known technical problem here. Hopefully he'll update this thread when the problem's been fully resolved. Then I'll know if there's an issue with my handset.
Today it seems like every text reports as Failed but recipients are still getting them. But it's still a crapshoot when your phone tells you the text failed. I hate this...

I didn't realize you were the OP til after I posted.lol
I wiped all cache and data in CWM(purple) and reflashed. I used MyBackup Pro before wiping and backed up my call log, mms, sms, etc. After reboot I restored everything, and all the texts that were stuck on "sending" were now all sent.

I had this same problem when I first got my phone 4 months or so ago.
I found that for whatever reason I could send and receive messages if I turned the "Data Network Mode" off. 3G would not connect, but 4G would and all of my messages sent no problem.
I'm not a real network savvy guy, and I have no clue why I ever even considered doing it. Probably just messing with all of the phone settings to see what might happen, and it worked for me. Give it a shot.

Random reboots No matter the ROM/Kernel set up

I've been waiting a month to ask for help cause i'm stubborn and wanted to fix it on my own, but now i'm over it and accept the fact i need help haha. Basically, I've had this evo running CM7 and Destroyer with savage-zen kernels since january, i updated CM7 from a nightly to a RC and ever since i've been getting random reboots, i've tried everything, restoring my original nandroid, running stock RUU's and a combo of a million different roms and kernels with no luck, also updated radio/prl/NV. I've exhausted my resources now and dont know what else too try, anyone have any suggestions?

TimidRat said:
I've been waiting a month to ask for help cause i'm stubborn and wanted to fix it on my own, but now i'm over it and accept the fact i need help haha. Basically, I've had this evo running CM7 and Destroyer with savage-zen kernels since january, i updated CM7 from a nightly to a RC and ever since i've been getting random reboots, i've tried everything, restoring my original nandroid, running stock RUU's and a combo of a million different roms and kernels with no luck, also updated radio/prl/NV. I've exhausted my resources now and dont know what else too try, anyone have any suggestions?
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So completely unrooted/returned to stock it STILL random reboots?
If so, sounds like a hardware related issue.

Yeah went all the way back to unrooted s-on, I was starting to think it was hardware related, thanks mattykins

I can confirm that this is a hardware issue. My first EVO had the exact same problem you had, and continued to get worse and worse to the point where it would cycle 10 times before actually staying on for a little bit.
I called Sprint and told them that I thought my phone was defective, and when I explained the problem they said it was a known issue and that it would be replaced free of charge.
A friend of mine is actually dealing with this very thing right now and he said that Sprint is now shuffling people off to HTC for defective phone replacements. If you are within 1 year of buying the phone it should be free, as per the manufacturer's warranty.

I also had this happen and got it replaced. Now I'm without root but at least my phone works. It's definitely hardware related.
Sent from my PC36100 using XDA App

I had the same problem, no matter the rom or kernel, it would reboot and get stuck in bootloop. I finally gave in and went to sprint, turned out it was something with the hardware that would heat up my battery and then when it got to a certain temperature it would cause it to reboot. Definitely take it into sprint.
Sent from my PC36100 using XDA App

Thanks everyone, but if I take it to Sprint I have the feeling ill still have to pay 100 cause the screen has a crack across the bottom.

TimidRat said:
Thanks everyone, but if I take it to Sprint I have the feeling ill still have to pay 100 cause the screen has a crack across the bottom.
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Try anyway.
Technically you would win legally because the crack has nothing to do with the issue you're having thus the warranty is valid.
(Although I guess they could claim you must have dropped it and that could have damaged something internal)
But the worst case scenario is they say you have to pay the $100 to get a new one and if you don't you still have your phone.
The best case, they fix or replace it.
Either way, its worth a shot.

Gingerbread still has random reboot...

I thought gingerbread was going to fix the Atrix random reboot issue. Well it has not. Late last night while using the Atrix, poof. It restarted itself. This is probably my fourth Atrix, but it has lasted the longest without a reboot.
Sent from my MB860 using XDA App

It has happened to me atleast twice now ever since updating OTA to Gingerbread.
Phone is just rooted nothing else.

I have never experience this problem on stock or custom roms. You don't have any custom kernels installed, such as overclocking, do you?

In my experience (maybe twice in a month) this happens when there is signal/reception, but no data, and you start pushing the phone my trying multiple data enabled apps.
On both occasions I had full bars/signal yet no data (stupid telco) or very slow data, in frustration I was hitting refresh, opening other apps to kill time / see if it was app or network problem etc. then BAM. Kinda like how a corporate windows build loses its mind if it loses its connection to its domain resources.
Annoying

I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.

ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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+1
/10 Chars

ewawr1 said:
I had this issue before, and it was an issue with the phone itself not the software. If it is still within your 90 days return it for a new one and that should fix your problem.
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no chance for me, in Australia, grey market import
In all honesty not a big deal if it doesn't happen too often

I'm on stock everything on my Atrix. I font think swapping the phone works, like I said this is my fourth Atrix lol.
My reboots happen at random. No specifics are the same at anytime. If I do swap it again though it will be for another phone entirely, but for what I don't know. I know a few people with the Inspire and they've had their problems. I know one person with the Infuse who has yet to have an issue, but either way I'm taking a huge downgrade.
Sent from my MB860 using XDA App

Reboots
Anyone got a solution? I just updated Tuesday and I have had many random reboots. I am having the reboot 3-4 times a day. I never had the issue prior to Gingerbread.

I haven't had any reboot issues on mine nor my GF's, but I agree that it seems to be either the phone or a faulty app.
I know someone that had 2 from early batches and finally had a stable one after returning the others and hasn't complained of any issues since then.
Another co-worker had issues but uninstalled an app that kept force closing and never had the reboot issues come back.
One other thing to try is a factory reset...if it hasn't been attempted yet.

just had my first reboot over the weekend. other than that its not rebooted yet. but its only a week old.

My nexus 10 is pretty much a lemon...

Random reboots, freeze, etc... Just an unpleasant experience all around. I want to love it but just not this one. Its been this way for 6-7 months and I can't take it anymore.
What should I do? Wife got it for me as Christmas gift from play store. Can I send it back you think for a replacement? TIA
Sent from my Nexus 10 using Tapatalk HD

btucker2003 said:
Random reboots, freeze, etc... Just an unpleasant experience all around. I want to love it but just not this one. Its been this way for 6-7 months and I can't take it anymore.
What should I do? Wife got it for me as Christmas gift from play store. Can I send it back you think for a replacement? TIA
Sent from my Nexus 10 using Tapatalk HD
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I would suggest that you wait for 4.3.
That OTA apparently solves a LOT of issues - I get reboots and freezes as well, and it LOOKS like these are greatly reduced/eliminated with 4.3!

Update to android 4.3 and don't use chrome browser.

I have had the same problem. The freezing would be the worst. I could have had a full charge and when I would restart it from freezing it would have dropped to under half. I actually flashed back to stock and unrooted and it seemed to have solved the problem.
sent from my galaxy s4

uhh it does have a one year warranty from Samsung, call and get a RMA. Mine had the battery problem and just sent it in and they sent me another one. Been working great ever since.

lvnatic said:
Update to android 4.3 and don't use chrome browser.
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why not use chrome browser? does it cause problems?

I received my N10, opened the box, turned it on and it started freezing and rebooting. Can't get past the wifi step.
Tried hard and many times to finally get to enter my gmail account, etc
Updated to 4.3, problem persisted.
So I unlocked it, rooted it and tried flashing older stock versions, same problem.
Tried flashing CM, same; PA, same...
Even CM withouf GAPPS wouldnt work
Tried deactivating location service as suggested elsewhere: same; uninstall chrome: same
No I re-locked it, unrooted it and I am running stock 4.3: same problem
So basically, I have a $500 brick. Completely useless as it freezes every 30 seconds.
Decided not to return the device because although I am Canadian, I live in SE Asia and had a visiting friend bring it to me. I'm past the 15 day return period and the overall experience of sending it back fromhere would be a real pain in the butt... Don't know what to do. Really hoping Kit Kat will solve it but I have doubts.
What do you think?

maximepull said:
I received my N10, opened the box, turned it on and it started freezing and rebooting. Can't get past the wifi step.
Tried hard and many times to finally get to enter my gmail account, etc
Updated to 4.3, problem persisted.
So I unlocked it, rooted it and tried flashing older stock versions, same problem.
Tried flashing CM, same; PA, same...
Even CM withouf GAPPS wouldnt work
Tried deactivating location service as suggested elsewhere: same; uninstall chrome: same
No I re-locked it, unrooted it and I am running stock 4.3: same problem
So basically, I have a $500 brick. Completely useless as it freezes every 30 seconds.
Decided not to return the device because although I am Canadian, I live in SE Asia and had a visiting friend bring it to me. I'm past the 15 day return period and the overall experience of sending it back fromhere would be a real pain in the butt... Don't know what to do. Really hoping Kit Kat will solve it but I have doubts.
What do you think?
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Had nearly the same problem. Changed multiple roms and haven't seen my n10 doing ok more than 2-3 mins...
Rom from team DIRT(dirty unicorns) and KTManta kernel made my days. Give it a try, dont give up

terrible connection quality

So I've had this for a few days now and I've noticed it's dropped connection quite a few times, and when, IF it reconnects without rebooting, it usually gets stuck on H+.
I'm currently on OOS 10.3.0. Tried a custom ROM, same issue. Tried regarding to 9.0.11, same issue. Bought a new SIM card, same issue. I'm thinking I have to get back to the T-Mobile 9.0.16 and send this back. I'm getting sick of this. Anyone have any ideas what the issue could be?

Sorry you are having so much trouble. This won't help, but my 6T global model (not T-mo) is the best reception phone I've ever had, at least on the ATT network.
It's hard to tell whether your problem is hardware based, something to do with the T-mo to global OS transition, or something else.
I have had it a full year and have no plans to swap it any time soon. I'm stock, unrooted (first time ever), and still on Pie for now, having deferred the update until it settles in a bit.
Good luck whatever you decide to do!
Sent from my ONEPLUS A6013 using Tapatalk

Signal is still dropping!
I'm having second thoughts about this phone. Two SIM cards and several calls to my cell provider and still no fix in sight.
I'm gonna see if the Swappa seller will send me a replacement.

Sounds like a problem with the hardware and pursuing a replacement is the right move. I had similar issue with a Samsung phone years ago.
Sent from my ONEPLUS A6013 using Tapatalk

Frankenscript said:
Sounds like a problem with the hardware and pursuing a replacement is the right move. I had similar issue with a Samsung phone years ago.
Sent from my ONEPLUS A6013 using Tapatalk
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I thought that as well when I read the first post. However, I would try one more thing.
I would break out the MSM Tool, and completely flash back to 100% stock. Then I would test it again. The issue he is describing could actually be due to a mismatch in firmware partitions. Possibly that is, I dont know that for a fact. I would give it a try. That tool has fixed countless errors that I "may or may not have" induced by poking around.

Scott said:
I thought that as well when I read the first post. However, I would try one more thing.
I would break out the MSM Tool, and completely flash back to 100% stock. Then I would test it again. The issue he is describing could actually be due to a mismatch in firmware partitions. Possibly that is, I dont know that for a fact. I would give it a try. That tool has fixed countless errors that I "may or may not have" induced by poking around.
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I did exactly that, back to T-Mobile firmware, and the issue still existed. So I returned the device.