HTC One M9+ Can't get 4G Vodafone UK - One (M9+) General

Using the M9 PLUS phone with SAME sim as I had in my old M8 which used to get 4G and same contract etc - just swapped sim into new phone
I no longer get 4G from vodafone. However in UK only 3G or H or E for data connection with this phone.
Whilst on holiday abroad last week it connected to Vodafone Portugal on 4G happily on vodafones euro traveller rates using the same phone and sim.
I asked both Vodafone and HTC for help but neither could assist. Does anyone have any suggestions? Help much appreciated.
It would seem that the pone originally came from India according to HTC support.
It is running:
Android 5.0.2
HTC Sense 7.0
Software Version 1.88.707.1

Most likely reason is that the M9+ doesn't have the 800mhz lte band that vodafone uses.

http://pdadb.net/index.php?m=specs&id=7923&c=htc_one_m9plus__one_m9_plus_td-lte_m9pt_htc_hima_ultra tho outdated but I think this tells so, no LTE 800

hmm maybe its ur simcard i just got my m9 plus in the uk and i get full 4g with three network. make sure the 4g bands which vodafone uses is the same which the m9+ supports.

Related

HTC Magic vs T-mobile My Touch

I am in Italy now and Vodaphone has the HTC Magic for sale but i cannot find the 1700mhz on the box anywhere.
I live in the US and need my data 3g to work.
Does the Magic have the same frequency bands as the T-mobile My Touch for 3g?
Nope. You have to get a Google Ion or a MyTouch 3g to get 3G on Tmobile US. The HTC Magic will only work on edge in the US.
Thanks!
That is what i thought i just wanted to make sure. I guess i will just have to wait till it is out in the US.
Thanks
It is official My Touch 3g Pre sales start July 8th on T-Mobile.
http://www.t-mobilemytouch.com

euro hero on telus problem!

so, i tried my mothers rogers sim card and my EURO hero works fine. I could not get my newly activated telus sim card to work in my hero though, it has the right bands, there site says it should work too!
does anyone else have a euro hero on telus?
how did you get it working!?
I appreciate any and all help! thank you!
ps i had a rooted hero with modaco 2.9 and my own theme.. but i thought updating to the latest ruu from htc would fix it but apparently it didnt!
also when i go into menu - settings-wireless controls-mobile network settings-network operators-search networks... i only get rogers wireless and no telus.. so i went driving (passsenger seat lol) to see if i just wasnt getting reception... but no matter where i went i did not get service...
also i called telus and they said there network is fine and that my sim card is activated..
my phone has popped up a few times "telus : temp. me error" or something like that too
urghh, i bought an unlocked phone... but i never tried a sim card till after i updated to the newest ruu from htc... maybe its not totally unlocked?
although it works on rogers! but arnt they roaming partners? maybe thats why it works on rogers?
idk im pretty sure bell has the new network too, and they dont show up on my phone either:\
please helpp!
k now i have used flash rec to get the recovery image, installed t-mobile image because the telus check to see if my phone will work said it was from there even though it was "unbranded and unlocked" but when i pop my telus sim there is nothing saying that the network is locked or anything :s
urgh i will try a replacement sim tomorrow hopefully!
still would appreciate any info anyone has!
Does anyone have the europen hero on TELUS or bell?
xsirhc6x said:
Does anyone have the europen hero on TELUS or bell?
Click to expand...
Click to collapse
I hate to be the bearer of bad news, but unfortunately the Euro HTC Hero will not work on Telus or Bell. Telus and Bell's new HSPA networks only work with phones that can support HSPA 850/1900. The North American HTC Hero (sold by Telus) has these bands. The Euro HTC Hero only supports HSPA 900/2100 (i.e. any 3G networks outside of North America). The reason you can see Rogers is because Rogers has GSM support (the Euro HTC Hero can only work on GSM networks in Canada - Rogers or Fido only).
I wish I had better news, but I'm afraid you'll need to purchase a North American HTC Hero (if you wish to use Bell or Telus' HSPA network), or alternatively, another cell phone that supports HSPA 850/1900.
but i read from htc site
HSPA/WCDMA:
*
900/2100 MHz
*
Up to 2 Mbps up-link and 7.2 Mbps down-link speeds
Quad-band GSM/GPRS/EDGE:
*
850/900/1800/1900 MHz
and telus site
Runs on 1900/850 MHz frequency bands and uses standard 3GPP SIM cards
so techinically i just cant get 3g, but i cant even get voice/text working
and im on pay as you go anyways
wait so your saying telus doesnt have anything but hspa and 3g going to their sim cards?
there website even says my phone is compatible! (after referencing my imei!)
it has to woork! i dont wanna use rogers.. even though thats who i originally planned on using before knowing telus was getting this network
It wont work.
timmacnaughton is right.
The euro Hero only has 2100 HSPA bands, which are not used in North America, Bellus uses 850/1900 (same as Rogers) for the HSPA network, however, the reason your phone is working on Rogers is because its on Edge (2G). Bellus doesnt have 2G to fallback on, only a 3G network.
2G bands are considered world frequencies, anywhere you go, if the carrier is GSM your phone will work with 2G, they use different bands but GSM phone are all quad-band 2G ready
So in all in all.. the european Hero will work on Rogers but Edge only and wont work at all on Bellus (Bell & Telus)
The best way to know if another device will work on Bellus, if you come from Rogers is just to see if you can use 3G on it. If your device cannot use 3G on Rogers, it wont work on Bellus.
ohh thats wierd, i thought telus was doing this because of the olympics, and if most people work on 2100, then they wont be able to use telus in which case they wont get the traffic from the olypmics :s
Lol, no.
Roaming contracts have been signed and delt with for a long time. Besides, Bellus's network cant even be used by a euro phone so yeah.
Anything that is roaming GSM will be on Rogers. even US phones, AT&T has a contract with Rogers for roaming.. in fact every GSM carrier has a contract with Rogers, they own roaming in canada for GSM. bling bling?!

HD2 work on ATT 3G

Does the current HD2 that one can buy from various sources work on the ATT 3G network with a current ATT SIM card?
No, You will not get 3G. the current phones do not have the 850MHZ that ATT uses for 3G.
You have to wait till mid to end of this month when the phone is out with the 850MHZ.
Where is this info from? if this is true I will certainly be getting the hd2. Will it be 850/1900?
The phone will have 850MHZ.
I have been told it will should be out mid to end of this month in Australia.
I bought my HD from there and will be buying the HD2 as soon as it is out.
n4v1n said:
Where is this info from? if this is true I will certainly be getting the hd2. Will it be 850/1900?
Click to expand...
Click to collapse
From HTC australia. It'll come out for the Telstra's NextG network which runs on 850/2100. Since AT&T is overhauling their 1900mhz tower for the much faster 850mhz, the 850/2100 Telstra version is very ideal.
i'm kinda afriad of buying the HTC HD2 that will come to the US in the Q1 of 2010.
I have one question about it ,,, if i bought it " US HD2 " ,, is it going to work outside the US and work with other carrier like the iPhone for example?
thedeathblow said:
i'm kinda afriad of buying the HTC HD2 that will come to the US in the Q1 of 2010.
I have one question about it ,,, if i bought it " US HD2 " ,, is it going to work outside the US and work with other carrier like the iPhone for example?
Click to expand...
Click to collapse
Ok let's clear some things up. The "US HD2" is the T-Mobile version. T-MOBILE. What does this mean? If you're with AT&T and bought the "US HD2"/TMobile version, you can talk but will be limited to EDGE for data...no 3G. The HD2 is a quadband phone so you can use it to talk all over the world. Notice that i bold only the word talk? You won't be able to get 3G outside of the US unless the country/carrier you're visiting has 1700/2100 UMTS/3G band (which most don't). So if you're visiting other countries, you can talk all you want, but will more than likely stuck with EDGE for data. Period.
So let's recap:
1) "US HD2" = T-Mobile USA version
2) Telstra NextG HD2 (australian) = compatible with AT&T 3G
3) HD2 is a quadband phone for voice. You can talk on pretty much any country.
4) HD2 is a dualband phone for UMTS/3G/data. You will be stuck with EDGE unless you have the correct band.
5) Tmobile sucks
6) ?????
7) PROFIT!
lude219 said:
2) Telstra NextG HD2 (australian) = compatible with AT&T 3G
Click to expand...
Click to collapse
so if i bought from Telstra NextG, i can work with At&t 3G using at$t? and also TALKING if i'm using other carer like T-Mobile?
thedeathblow said:
so if i bought from Telstra NextG, i can work with At&t 3G using at$t? and also TALKING if i'm using other carer like T-Mobile?
Click to expand...
Click to collapse
Not at the same time. To use a carrier's service (data or voice) you need a sim from that carrier. So to use at&t data you need an at&t sim; to use T-mo voice you need a T-mo sim. The HD2 is not a dual-sim phone, so you can only have one sim installed at a time, and therefore can only be using either at&t or T-mobile at any given time. You can swap sims if the phone is unlocked to use the other carrier's services. I have no idea if the Telstra HD2 will be unlocked or is unlockable...maybe someone who is using a Telstra HD in the USA can respond to that issue.
Hope this helps.
so i take it that T-mo and ATT use different frequencies for their 3g?
JSmid6 said:
so i take it that T-mo and ATT use different frequencies for their 3g?
Click to expand...
Click to collapse
Yep,
T-mobile use 1700MHz 3G frequency in the USA when most of 3G compatible devices (at&t) run on 850/1900MHz 3G/HSDPA freqencies
Hi,
I am a new user and I hope I am in the right place.
I just came back from Sydney Australia, and while I was there I bought teh HTC HD2 phone. WHen I got it it had all the Telstra crap on it and It was useless for me since I have t-mobile.
After I bought, I updated the ROM to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
I had to use HSPL but I got it to work.
I just arrived to New York today and I could not wait to turn on the phone and see it in action. To my dispointment, I could not get 3G on it. The band and network are set to AUTO. The only thing I get is Edge.
I tried all manual bands and no luck
So then I tried to update the ROM to LEO_2.02.531.14_WWE_B28223\LEO_2.02.531.14_WWE_B28223
But it does not seem to work, no home screen just HTC and the windows start icon, phone and contacts appear on the bottom. Dont know whats wrong?? but perhaps some can shed some light.
Going back to ROM to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe for now.
Just want to know if I am on the right path?? Will this phone I bought work with t-mobile 3g service?
and what ROM is the best for this HTC HD2 phone and how can I get it?
Any tips would be awesome !
Thanks
richsark said:
Just want to know if I am on the right path?? Will this phone I bought work with t-mobile 3g service?
Click to expand...
Click to collapse
That phone will not work with US T-Mobile. Sell it on ebay and wait for the US T-Mo HD2.
T-Mobile uses the weird 1700/2100 UTMS bands in the US, and pretty much only phones made specifically for it will work.
Crap'po'la
I was afraid of that. so I can use it, just wont get 3G
So no ROMS would help right?
Is there A ROM that is better then what I have now? I have RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Thanks
hey richsark ill take it off your hands
Hi, well... whats the offer? on a 3 day old phone??
pmed........
pmed............
Hi, The phone I bought straight from the Telstra shop was unlocked. I did put my SIM in it and it registers as TMobile but no 3G. ( I did this in the States) Over there in Sydney with my Tmobile SIM it was 3G !
My guess is the bands are not compatible. I am stuck with Edge I guess... unless there is a way to make it work
Thanks
TMobile will have a roaming agreement with Telstra which means while in Australia you will have connected to the Telstra 3G network using the 850MHz frequency, but as a "visitor". Once back in the US the TMobile network uses 1700MHz which the Telstra version of the HD2 won't work with.
I travel a fair bit to the US and UK for work so prior to the HD2 I had a 850/1900/2100 UMTS phone which covered me for AT&T in the US. Now that AT&T are moving to use 850 more widely the lack of 1900 won't be a problem and 2100 is used widely in the UK and Europe.

Europe to America carriers?

Hi guys,
I am going on holiday to America, and I will be bringing my HD2 on the vodafone UK carrier with me. My question is, will I be able to stick another sim card in it? I am running a custom rom, but it is not unlocked or anything. Does this mean I must unlock my phone and then I will be able to stick a sim in it?
Sorry if this is a very easy question, any help will be muchly appreciated. I will be in an area with poor AT&T signal, but good Sprint and Verizon if that helps.
Cheers,
Thazandril.
Most phones from Europe are unlocked and use other carrier SIM cards.
I am assuming you are using a HTC HD2 bought from Vodafone. Try using another carrier's SIM card in your HD2, just plug in a friend's SIM card that is not Vodafone and see if it works on your HD2.
The HTC HD2 can be used in USA/Canada to make and receive calls as well as SMS. Basically anything related to GSM can be used. However, for HSPA or 3G, it will not be usable.
USA uses (AWS) 1700MHz / 1900MHz for HSPA, however Europe uses 2100MHz for HSPA. The HTC HD2 European version does not support 1700MHz or 1900MHz HSPA. You will be able to use EDGE though.

Bringing my hd2 to Europe...

Hi all,
I'm planning on going to Europe, specifically Amsterdam and Sweden, next year. Will my HD2 work in Europe? With data? (I realize I will have to buy a plan with an operator over there)
Sent from my HTC HD2 using XDA App
Yes it will work with any GSM provider worldwide, so long as you SIM unlock it. Todo so, either call T-Mobile if you are a customer, or go online and find a site that SIM does SIM unlocks, such as http://www.htcunlock.com and pay them to do it(around 15USD). And as far as data is concerned, you will get EDGE and GPRS only in Europe with the TMO US HD2 as the 3G bands are different.
Ah good My phone is already unlocked so I'm straight on that front. Going without 3G is no problem, I'm glad it'll work with EDGE.
thanks for the reply!
Correction: the TMOUS HD2 will work on 3G in Europe.
HTC clearly says 1700/2100. 2100 is Band I for Europe. 1700 is Band IV for T-Mobile.

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