Hi folks,
I have two Nexus players at home. When I first got the initial one, I had it setup on my 2.4G network (network connectivity was very strong so it did not matter). Recently, I upgraded my router that supports 802.11AC (2400mbps). Since the router was further out and since AC provides a better streaming experience, I added the 5G network as well. It turned out that it was still connecting to my 2.4G network (based purely on signal strength, I assume, which is absurd). So I had it "forget" the 2.4G connection. The next day, I had my replacement for the Nexus player (had a issue with the remote but they sent me the whole thing anyway) and bought a second Nexus player. I logged in with the same account that I had used and surprisingly both of them were logging onto my 2.4G network without even asking. It left me puzzled. I tried "forgetting" the network and it did not work. I tried intentionally giving a "bad" password and that did not work either (i.e. the second option at least kind of worked for one full day where it did not connect to the 2.4G connection). I have since done a factory reset with two options. A) re-login with the same account and B) login with a different account. Not too surprisingly, option (A) allows me to "connect" to the 2.4G connection whereas (B) does not.
I have since tried to figure out where this password is saved and I cannot seem to find it. The only logical way for me to NOT connect is to turn off the 2.4G connection (which is not possible because some of my devices still do not support 5G) or rename the connection (logistical issue but can be done). My concern is "WHERE IS MY PASSWORD SAVED AND WHY AM I NOT ABLE TO DELETE IT AS I WOULD ON ANOTHER DEVICE"
I called Nexus support (they are practically useless unless you are requesting a replacement) and I got the following (no I am not kidding, these were literally the things that they told me):
1. "The Nexus player has no GUI". I refuted this claim and explained that the device was fully self-sustained in that it did not require a phone to be its alibi and that a network can be "forgotten"
2. "The Nexus player has no firmware". I again respectfully refuted this claim as well but it was getting a little hilarious because I really thought she said "no GUI" to imply something else. To this, the rep said (and in a very authoritative tone), GIVE ME THE ADDRESS OF THE FIRMWARE. I explained that all firmware does not have to have an IP address (I work at a company that makes hardware and specifically work on the DSP which has no direct access or IP address except via a host processor). I then asked "Can you do a software update on the device" and she responded "I don't know" and then went on to say the following
3. "THE NEXUS PLAYER HAS NO OS!". SHE LITERALLY SAID THAT.
At no point in time was she did even accept that the password was saved "somewhere" in the cloud and was attached to my google account that I had no access to which I believe is very creepy (because now I do not know what other information is "stored"). Then she said "let me send you to speak to the manufacturer because we have nothing to do with this device" or something to that effect!
I am curious if anyone of you can try this out and tell me if the player continues to connect to a network that you ask to be forgotten. I am curious also what you think about the issue.
Saving WiFi passwords to your Google account is a standard feature of Google's Backup & Restore, if you have this enabled. The option to disable this doesn't seem to be exposed by the Android TV UI, though.
And that support conversation was hilarious
ghtop said:
Saving WiFi passwords to your Google account is a standard feature of Google's Backup & Restore, if you have this enabled. The option to disable this doesn't seem to be exposed by the Android TV UI, though.
And that support conversation was hilarious
Click to expand...
Click to collapse
That is precisely my point as well. When information that pertains to me is stored, I need to have the option (within reason) of being able to delete it. When such an option is being provided on their Android devices, they only have 2 options on the Nexus player. Save it on the device and a factory reset removes it OR allow the option to delete such info. Not doing either seems like a violation IMO.
I've been looking for a way to solve this exact problem.
I have a 5ghz SSID and a 2.4ghz SSID and I want my nexus player to ALWAYS use the 5ghz, but because I have the same Google account synced to all my Android devices I can never "forget" the 2.4ghz SSID on my nexus player, it always gets restored. To make matters worse, the nexus player prefers the 2.4ghz connection because the signal tends to be stronger.
The only solution I've seen is to dump and disable android backup on every android device I own (2x Nexus Player, 2x Tablets, 3 Phones) to prevent it from syncing both network connections, but it doesn't appear to be possible to JUST remove wifi networks from being synced.
Intersting to read that. Do you at least have a reliable connection when using the 5GHz? (meaning a stable connection over a full week, without connection drops?)
By the way: If *anybody* could shed some light on whether the Marshmallow preview finally enables us to use DFS channels on the Nexus Player, then this would be great. I cannot really flash the preview as it would wipe the player and I'd need hours to set up all my apps again from scratch... and since I know that some people have been testing this, I prefer to ask. Apparently got new neighbors last week who are now polluting the lower 5GHz band which used to be perfectly free... so I wanna switch to the DFS channel frequencies, however the Nexus Player can only connect to the lowest four 5GHz currently, which are the non-DFS ones (all my laptops and even a friend's Samsung tablet from 2013 support the 5GHz DFS channels though)
The Marshmallow changelog contains the following commit: https://android.googlesource.com/platform/frameworks/opt/net/wifi/+/dfc7d48
Has anyone been able to check if this has any effect on the Nexus Player with the latest firmware?
Edit: besides this there's also: https://android.googlesource.com/platform/frameworks/opt/net/wifi/+/6f59b02
For the two people caring: The Nexus Player supports DFS channels and can successfully connect to those after the Marshmallow update.
Mine got the update without me noticing it at all and when I realized it had received the update, I wanted to check the wi-fi and saw it was already connected to my 5GHz wi-fi (which is on one of the upper DFS channels).
Related
Hello all.
I can connect my Nexus 10 to my home wifi (password protected), my girlfriend's home wifi (password protected), and the wifi at public places (I've only tried ones without passwords so far). My only problem is when using my University's Wifi. They have one that you use with an account and password, and one that is free (though you need to sign in using an email via a website. Kinda like hotels).
This is surprising to me because I have a Galaxy Nexus running the same OS (4.2.1) and it can connect just fine. When my N10 tries to connect, it says "connecting" for a second or two, and then it just says "Saved" but never "connected" and it never shows a wifi connected symbol at the top right.
I have read multiple posts about wifi problems from 4.2 but couldn't find any specifically buggy wifi problems like this. Have any of you heard of this or a solution to it? Any help would be appreciated!
Have you tried a reboot? Also check to see if your frequency band is set to auto under advanced wifi settings.
Gotta love university security and logins... they can't leave stuff simple
Oh yes. I have rebooted many times and tried using auto, as well as both frequency bands separately.
Hmmm...are you on stock?
Yes I am. Stock on both my Gnex and N10.
I wonder if using a third party wireless manager would help. Search the PlayStore and try one or two. Before you do that, go into your normal WiFi settings and click "forget this network" on the university one.
Hi there,
I work at a University in the midlands and had the same/similar problem. It's to do with certificate revocation in Jellybean (and also the latest ios my colleague tells me). For example on my Nexus 10 I was able to see the network and obtain an ip address but the webpage where you login wouldn't redirect or load. I don't know what Uni you go to but we are advising people to give the IT dept a call and give them your mac address and they can create a fixed profile.
Hope this helps
I'll definitely try the third party app. As for telling the n10 to forget the WiFi, I tried that many times too
Well that's why I mentioned my gnexus because they're the same android versions so if it works on one it should on the N10. I actually work for tech support at my university and my boss couldn't figure it out or suggest a process like you described. Thanks, though!
yodasoja said:
I'll definitely try the third party app. As for telling the n10 to forget the WiFi, I tried that many times too
Well that's why I mentioned my gnexus because they're the same android versions so if it works on one it should on the N10. I actually work for tech support at my university and my boss couldn't figure it out or suggest a process like you described. Thanks, though!
Click to expand...
Click to collapse
Oh yeah you did mention your Galaxy Nexus, my bad! let us know how you get on with the third party app. You could try giving your N10 a static or reserved IP if you have access, as a workaround!
Hey guys,
I'm from France and had such trouble with my Motorola Milestone and my HTC HD2 (and friends too with Samsung Galaxy S2 and Sony Ericsson Xperia Active) with my school's network. If it's an Eduroam network, try Eduroam Fixer from PlayStore, it helped all of us except one Samsung Galaxy S2. Give it a try
https://play.google.com/store/apps/details?id=nl.luqq.eduroamfixer&hl=fr
I wish I could use that app, but it says I can't use it in my country (USA)
yodasoja said:
I wish I could use that app, but it says I can't use it in my country (USA)
Click to expand...
Click to collapse
Make sure you have the EAP set correctly and check if you need a phase 2 authentication. For example, here at UofM we use PEAP for eap and mchapv2 for the phase 2. If you don't have details like these, your tablet won't connect even if you have the proper login.
You will find them at the top of the page you use to login to a secure network.
Hope this helps!
Yes, that is exactly how the secure WiFi is set up at my University, too! What should I do in this case?
Edit: Nvm, Just noticed this was already tried
I had a similar issue with my One XL. It was a frequency issue. I switched it from 5ghz to auto and all was good.
Settings/WiFi/advanced/WiFi frequency band/auto.
Sent from my Nexus 10 using xda app-developers app
Okay so I found out that my N10 is able to connect to the exact same WiFi network when in another building. I believe there is just an issue connecting to the specific router used at a computer lab. Will update when/if a resolution arises for that lab.
I realized that my University's wifi somehow does not support 4.2.1
I've asked them about it, and they said 4.2's kernel might be different and it might not recognize the wifi.
What can i do about that without downgrading? (My device is rooted.)
Thanks.
Perhaps you should say a few words about your University WiFi. Same goes for what you have done to your N7 (as you stated that it is rooted). Maybe you could mention whether or not you personally had it working with a 4.1.x-derived ROM on the phone - reading between the lines it sounds like that might be the case, but it isn't clearly stated.
"Does not support" is not very descriptive.
First - does the WiFi scan on the N7 display the network? (e.g. the N7 does not support Ad-Hoc networks, so they won't even show up in the first place)
What details can you provide about the WiFi network?
- Ad-hoc or Infrastructure mode?
- is WEP/WPA/WPA2 in use?
- if Y to above question, how is key distribution performed?
Are there any other relevant symptoms, such as the N7 connecting, but then fails to get an IP address - or gets an IP, but still acts as if not connected?
If you are convinced that it is in fact a 4.1.x vs. 4.2.x issue, could you not just install a 4.1.x-derived ROM?
Note also that the n7 does not support WiFi N band. Make sure the university provides G support.
Sent from my Nexus 7 using xda app-developers app
The N7 absolutely supports 802.11 b/g/n. Take a look at the tech specs in Play store.
bftb0 said:
Perhaps you should say a few words about your University WiFi. Same goes for what you have done to your N7 (as you stated that it is rooted). Maybe you could mention whether or not you personally had it working with a 4.1.x-derived ROM on the phone - reading between the lines it sounds like that might be the case, but it isn't clearly stated.
"Does not support" is not very descriptive.
First - does the WiFi scan on the N7 display the network? (e.g. the N7 does not support Ad-Hoc networks, so they won't even show up in the first place)
What details can you provide about the WiFi network?
- Ad-hoc or Infrastructure mode?
- is WEP/WPA/WPA2 in use?
- if Y to above question, how is key distribution performed?
Are there any other relevant symptoms, such as the N7 connecting, but then fails to get an IP address - or gets an IP, but still acts as if not connected?
If you are convinced that it is in fact a 4.1.x vs. 4.2.x issue, could you not just install a 4.1.x-derived ROM?
Click to expand...
Click to collapse
I know that, Wi-Fi works with Galaxy S 3 having 4.1.1
And the setting used to access Wi-Fi are as follows:
Security: 802.1x EAP
EAP Method: PEAP
Phase 2 Authentication: MSCHAPV2
... And I put-in my username and password in the followings.
I tried to connect, it shows the signal much weaker then it actually is, then it tried to connect, but just fails...
Zhoene said:
I know that, Wi-Fi works with Galaxy S 3 having 4.1.1
Click to expand...
Click to collapse
That's all well and good, but it doesn't necessarily mean that 4.1.x vs. 4.2.x is the cause of things. Different hardware, different OS, and presumably different WiFi radio hardware and firmware. Could be any of those things, the OS being one of them.
Zhoene said:
And the setting used to access Wi-Fi are as follows:
Security: 802.1x EAP
EAP Method: PEAP
Phase 2 Authentication: MSCHAPV2
... And I put-in my username and password in the followings.
I tried to connect, it shows the signal much weaker then it actually is, then it tried to connect, but just fails...
Click to expand...
Click to collapse
Association and Authentication to a WiFi AP have lots of moving parts. It is possible that the problem is with either of them. (My WAG would be the authentication process) Without a super-geek that can help you with wireless sniffing (to see if the fault location can be inferred), or your campus IT help desk being able to look at authentication logs, you don't really have much recourse but to:
- do something drastic (e.g. install new ROMs)
- experiment with the settings in the WiFi "Add network" page, and look to see if you get any meaningful or diagnostic messages in the system logs. I tried it just now, but I don't have an 802.1x AP available to test (a failed PW, for instance) with to see if anything diagnostic shows up in logcat. Is it possible that it is just a bad password entry? (I have had problems when I cut and paste in android with various apps inserting a leading space ahead of the paste).
The 4.1.2 factory image for the WiFi N7 (grouper) is still available from Google - I think the form in which they provide it to you needs to be flashed using fastboot though, and managing that seems to cause newbs trouble. You might want to just find an older ROM which is based on 4.1.x and try it to see if it fits your hypothesis. (If you fool with a factory ROM install, make sure you have backups of EVERYTHING first).
Good luck
I have taken my nexus 7 to IT they looked into it and they said its possibly that it not compatible with 4.2.1
I guess downgrading to 4.1.2 might do trick, but I also don't want to leave the awesome features of 4.2.1
I guess I will firstly try different kernels and see if they change anything.
This thread contains reports of problems with both 4.1.x and 4.2.x N7's
I suspect that just reflects a diversity of different wireless networks; but anyway - see the logcat entries with "I/wpa_supplicant" in them? Your tablet (on 4.2.1 or whatever) might have similar things in it that gives clues as to where the errors occur.
You can get logcats with adb - or failing that, there are free market apps you can get which will dump the logcat to a file of your chosing.
Good luck
Thanks I will take a look at those.
Miss-statement on my part earlier. Nexus 7 does support 802.1n operation - but only in the 2.4ghz band. 5ghz is not supported. My router supports both - and the faster ssids are not even visible on the Nexus 7.
Sent from my Nexus 7 using xda app-developers app
Is that all about hardware, or is there a software wise solution to it?
Zhoene said:
Is that all about hardware, or is there a software wise solution to it?
Click to expand...
Click to collapse
802.11n specifies channel bonding techniques as well as optional use of the 5 Ghz radio band.
So, marketers can safely say "Wifi N" or some such - as long as the hardware/software can do channel bonding (but possibly not operate in the 5 Ghz band).
Here's Asus N7 Spec Page, as you see they do not mention 5Ghz Wifi.
My thinking is that if the hardware had it, it would also show up proudly in the specs.
A to the Q: hardware.
It now occurs to me that Zhoene earlier had said
Zhoene said:
I tried to connect, it shows the signal much weaker then it actually is, then it tried to connect, but just fails...
Click to expand...
Click to collapse
A university setting probably would be a WDS (Wireless Distribution System) with many AP's. Possibly Zhoene was sitting close to a 5Ghz-only AP, and "seeing" a multi-band AP at a good distance away? Sure would be consistent with rmm200's observations on his/her router.
Also, I see reports of 5 Ghz service achieved on Galaxy S3 (Zhoene prev mentioned)
Perhaps this is exactly a 5Ghz AP vs. Nexus 7 issue.
And, oh crap after all this writing I did a search
http://forum.xda-developers.com/showthread.php?t=1777431&highlight=5ghz+802+11n&page=3
Zhoene you could ask your campus IT if there are any A/B/G- or B/G-only APs in their network & see if you can connect at those locations. If it was something weird like Beacons only in 5Ghz-band channels (I think that would violate the IEEE specs), then you could have been trying to connect to very remote APs - all the while getting clobbered by other devices sitting nearby doing 802.11n in the 2.4Ghz band, but also the nearby AP as well if it was operating in multi-band mode.
Thanks a lot for all the information, I'll try to find out what the problem really is using those informations.
Some of this talk of networking is over my head, but what I would try is flashing a 4.1.2 ROM/image and seeing if that fixes it. 4.1.1 had a bug that prevented the Nexus 7 from connecting to WPA-Enterprise networks, which is what my university uses (I know because my Kindle can't connect to it). 4.1.2 fixed this, and my Nexus 7 (on 4.1.2) can connect to my university's network. I have been rejecting the update to 4.2.1 after hearing about issues, so I don't know if it works with 4.2.1.
I have had my new Galaxy Note 3 for about 3 weeks now, and have had an issue with certain apps not connecting to the internet over wifi. All of the google apps (youtube, play store, hangouts, gmail, etc) are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
I have changed MTU settings on my home router, DNS settings, wifi auto switch is off on the phone.
Here's the kicker. If I enable airplane mode first, then turn wifi on, everything works great. I suspect this to somehow be related to the SIM card? Really should have nothing to do with wifi, but who knows...
I should add that I've owned a couple other android phones that have had this issue, but it seemed to have just "worked itself out" after a day or so. (Droid 4, Stratosphere II)
Have you tried a 30/30/30 hard reset on the router yet?
Does a laptop connected via Wi-Fi also have similar issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
syntheticexctasy said:
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
Click to expand...
Click to collapse
syntheticexctasy said:
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
Click to expand...
Click to collapse
The next most common thing that it would be is the channel that your router is set to. You want to use a frequency that has little interference and there is an app called WiFi Analyzer to help figure it out for your surroundings.
The reason that the laptops might work ok is because the channel can be set within Windows and are most likely set to a different random number between 1-11 than your phone is.
I have found open channels and used those, which made no difference. I believe this may be a google issue as evidenced here (granted these guys are talking about the nexus 5, the issue is very much the same)
https://productforums.google.com/forum/#!topic/nexus/SN03aclu7B8[1-25-false]
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
syntheticexctasy said:
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
Click to expand...
Click to collapse
syntheticexctasy said:
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
Click to expand...
Click to collapse
That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
.
bftb0 said:
That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
.
Click to expand...
Click to collapse
There are no apps installed other than the stock verizon/samsung apps. I have reset to factory in preparation for sending this unit back to vz, however it appears i'll be keeping it since the replacement didn't work any better.
Nothing interesting from logcat. Just a lot of IRListener messages, and DalvikVM occasionally clearing ram.
I can see why you would be pulling your hair out.
And the fact that you observe the same behavior with two different units (completely different hardware) and two different routers means one of two things:
- the problem is the handset/software
- the problem is not the handset/software.
Not trying to be funny there. What I mean by the above is that for you to pull two devices out of Samsung's production line at random (unless you happened to get two devices from a single batch of defective units), then the problem couldn't possibly be a low-probability defect thing: either it happens on a very large fraction of all N3 handsets, or the problem actually has nothing to do with the handset at all.
e.g. suppose Sammy shipped handsets where 1 out of 100 had the problem you observe. For you to end up with two of them in a row, the odds of that happening would be 1 in 10,000. If affected half of all handsets, then your odds would be more reasonable - 1 out of 4.
But it sure seems like if it affected half of all owners... or even 10% of all owners, people would be piling in in droves to complain.
I haven't noticed it on my N3, but I have other devices so I'm not sure how much I have used it for e.g. Youtube streaming. I do leave both WiFi and the cell on, and haven't noticed what is happening to you, but I am on MJ7 instead of MJE, and my WiFi is older (802.11g), so maybe if it is a bug it that wouldn't even show up with my setup even if it were the N3's fault.
(BTW, that offers a suggestion - because the N3 is so new it has 802.11ac capabilities - and I suppose your new router does too - if you turn off some capabilities, does the problem disappear? For instance turn off 802.11ac or 802.11n or 5Ghz band usage on the router, does that change anything?)
The other alternatives? Some kind of burst RF noise in your local environment? You earlier said
are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
Click to expand...
Click to collapse
were the "any wifi hotspot" APs that were all relatively close to a single location, or were they widely dispersed (miles apart)? If they were miles apart, then the problem isn't ISM-band interference. Even if it were, interference from non 802.11 devices (bluetooth devices, baby monitors, microwaves, some wireless cameras, etc) isn't going to show up using a scanning app. Relatively sophisticated equipment would be needed to make that determination. Or a search and destroy mission.
I will say that I had a similar problem a few weeks back (using completely different gear) - I was tethering to a different Android phone (USB tether), and Web browsing on the client device (N7 tab) was fine except the Google Play store app - data would only come dribbling out of it. I couldn't even complete a single app listing, much less begin an app download. At the time I just chalked it up to a temporary problem with Google's Play store. But now it makes me wonder if it isn't something more subtle - as you noted, Google servers seem to be a commonality you are observing. Maybe some ridiculous bug involving Google's single credential efforts?
Well, now I'm rambling and I really haven't given you a suggestion. Maybe something I said will jog you in a different direction and you'll figure it out. If it really is something generic to the current Note 3, it seems like Google would want to know about it. I wonder if it is even possible to get telephone support from Google - they don't really have a reputation as being a consumer-oriented business.
good luck
.
Thank you for all of your help. I am sort of an amateur RF "enthusiast" myself. This happens in more than one location, literally every wifi location i've connected to.
I do believe on past handsets a new sim card sorted this out for some reason, however the vz rep that I spoke with activated a new one that I had gotten with the note 3, but not activated at the time, since my droid 4's sim card was "current enough".
I am lead to believe that this is a modem firmware issue, due to the fact that when the cell radio is off (doesn't matter if mobile data is on or off) the wifi works great. I am running MJE, and would be willing to try and downgrade to the previous radio to see if it makes a difference, but I don't know if that's even possible without causing some damage.
edit: I just realized that the replacement phone is running MJ7...so not sure it would matter.
Resolved
Ok guys, I figured this out, sort of.
I went into an angry router swapping/resetting frenzy when I figured out that the replacement acted the same.
My original setup consisted of: (I have a lot of wired devices in my house)
Comcast Gateway (set up as a normal cable modem, wifi/firewall/dhcp disabled) ----> Linksys WRT54G w/ DD-WRT (wifi off, using for firewall/routing) -----> Zonet N router (no dhcp, using as a switch, wifi off) --------> Linksys BEFW11S4 (used as a switch) ------> Netgear WNR1000V2 (used as a switch and second wifi access point occasionally)
During this frenzy, I eliminated the Zonet unit, and the BEFW11s4. My network now looks like this:
Comcast Gateway ----> Netgear WNR1000V2 (router/firewall/dhcp/wifi access point) -----> WRT54G (as a switch)
This seems to have solved my problem. I noticed while troubleshooting that if I disconnected the segment between the Zonet and the BEFW11S4, my phone would work perfectly fine. I believe that taking the BEFW11S4 out of the picture solved my problem, even though my data was not riding on that segment of the network.
Still, I am perplexed as to why the airplane mode trick fixed the issue.
LOL. I have a pile of Cisco routers if you want to buy them - and I'll throw in some token ring gear and another BEFW11S4 for free.
But seriously - you did the right thing by (experimentally) simplifying; the more complex an environment is, the more opportunities there are for bug expression.
Glad everything worked out - and I await your PM inquiring about my Cisco pile
I never wanted to upgrade from my WRT54G V1! What an awesome, rock solid router! However, need faster wireless speeds nowadays.
I was trying to keep that as my firewall, since the dd-wrt firewall is so much more robust than that of the netgear, also the netgear does not support nat loopback (something I really would like to have)
Hi Guys,
Firstly, I hope this is posted in the correct section.
Secondly, My name is Mark, and I've followed this site/forum for a few years now, and have successfully rooted 2 old phones (HTC Nexus One & HTC One S) thanks to all the information and guides right here on xda-developers.
Thirdly, is my issue: (the back-story) [tried, tested & failed alternatives]
At work, we've recently invested in a WiFi Internet Radio, to take advantage of the tens of thousands of stations compared to the 20 or so offered on DAB/FM. Getting it connected to the internet however has been a struggle.
The offices Wired & Wireless LAN networks are locked by a pin, which nobody knows, or will give out, this network is for official business use only, by the companies own equipment. Also network tabs in the computers control panel are blocked, so these pins are completely unobtainable. There is a WiFi hotspot nearby, this is setup and ran by "The Cloud" (aka Sky). When we try to connect to this network directly from the radio, it asks for a pin, however to use these hot spots you have to register a username & password on a browser to be granted access, again, not possible with the radio. 3G/4G is very limited in the building due to the location of the building, and (we think) a chrome window tint that runs all the way around the building, We've tried, the radio can find and connect to the phone, but the phone can't connect to the internet via 3g. Even if 3g was good, it'd be very data consuming to be running radio over portable WiFi hotspot for 52 hours a week.
So what I want to do, if it's possible, is to share my WiFi connection (to the hotspot) over WiFi or USB (to the radio), using my phone as a WiFi repeater/modem in between. Or perhaps there's another alternative I've missed? I'm not overly sure on the ins and outs of usb modems and other networking hardware.
The phone is a Sony Xperia Z2 (currently not rooted, but willing to root if needs be to make this work)
The radio is a Roberts Stream 93i (has WiFi, ethernet & USB)
And in case anyone mentions, there is a STRICT ban on phones, ipods (and anything that connects to the internet) due to the confidential nature of our work, if this wasn't the case we'd just of bought a pair of speakers and streamed the internet radio on our phones.
Thanks for your help, I've been searching high & low for 3 straight days now!
Stoneyworth said:
Hi Guys,
Firstly, I hope this is posted in the correct section.
Secondly, My name is Mark, and I've followed this site/forum for a few years now, and have successfully rooted 2 old phones (HTC Nexus One & HTC One S) thanks to all the information and guides right here on xda-developers.
Thirdly, is my issue: (the back-story) [tried, tested & failed alternatives]
At work, we've recently invested in a WiFi Internet Radio, to take advantage of the tens of thousands of stations compared to the 20 or so offered on DAB/FM. Getting it connected to the internet however has been a struggle.
The offices Wired & Wireless LAN networks are locked by a pin, which nobody knows, or will give out, this network is for official business use only, by the companies own equipment. Also network tabs in the computers control panel are blocked, so these pins are completely unobtainable. There is a WiFi hotspot nearby, this is setup and ran by "The Cloud" (aka Sky). When we try to connect to this network directly from the radio, it asks for a pin, however to use these hot spots you have to register a username & password on a browser to be granted access, again, not possible with the radio. 3G/4G is very limited in the building due to the location of the building, and (we think) a chrome window tint that runs all the way around the building, We've tried, the radio can find and connect to the phone, but the phone can't connect to the internet via 3g. Even if 3g was good, it'd be very data consuming to be running radio over portable WiFi hotspot for 52 hours a week.
So what I want to do, if it's possible, is to share my WiFi connection (to the hotspot) over WiFi or USB (to the radio), using my phone as a WiFi repeater/modem in between. Or perhaps there's another alternative I've missed? I'm not overly sure on the ins and outs of usb modems and other networking hardware.
The phone is a Sony Xperia Z2 (currently not rooted, but willing to root if needs be to make this work)
The radio is a Roberts Stream 93i (has WiFi, ethernet & USB)
And in case anyone mentions, there is a STRICT ban on phones, ipods (and anything that connects to the internet) due to the confidential nature of our work, if this wasn't the case we'd just of bought a pair of speakers and streamed the internet radio on our phones.
Thanks for your help, I've been searching high & low for 3 straight days now!
Click to expand...
Click to collapse
is the radio for the employees to enjoy, or is it being hooked into the building for customer/clients?
if it could be considered to the benefit of customers/clients, just get in touch with IT and see if they have a solution for you. (creating an exception on the netowrk for the radio, maybe?)
If you are simply trying to fly under the radar, and get the thing running, then it sounds like you might be out of luck.
so, you are saying plugging it into an ethernet port, it won't obtain access to the net?
plugging it into a known working port, it also won't work?
you could, try bringing in your own wifi router, plugging that into an open ethernet port (wan) and then see if it grabs net through that.
as i read your previous post, it leads me to believe that there is a PIN you need to input for WIFI & LAN... kind of strange for LAN
So Xfinity is transitioning all of their public hotspots to 5ghz frequency wifi.. the motive behind this is pretty obvious (they want to keep low end and older model phones off their public network..with them now functioning as a wireless provider, people using out of service and/or low end phones as "wifi phones" cuts into their business.)
Obviously this doesn't really effect users that have active data plans or users that have a relatively new and/or high end phone, but for the other 80% of us this essentially makes a great deal of our "technological arsenal", which could be used as wifi repeaters, music players, security cameras, and so much more, essentially obsolete.
So to circumvent this all you really need is one phone that is 5ghz frequency capable (most newer phones, most Motorolas and Samsungs and pretty much every not super crappy LG phone can do so.) You also need an app called "netshare" (if your 5ghz compatible phone is rooted then I'd recommend "netshare+" as it allows one to reshare the wifi without any proxy forwarding assuming you have active Xfinity credentials), and your also need psiphon pro on all the phones receiving the wifi signal (unless your 5ghz phone is rooted, using netshare+, and is signed into Xfinity hotspots with a valid Xfinity account.). If you won't be using anything but chrome itself then you can get by without psiphon.. but generally speaking most people will use messenger and YouTube and whatever else so, if/when you establish a connection on your receiving devices go ahead and download psiphon.
Once you're connected with an LG or Samsung sometimes depending on model you can simply set your hotspot to reshare the wifi connection (and of course set the band to 2.4ghz), but not every model supports this. (If yours does, congratulations. You're finished), however if it won't allow you to use your hotspot without a sim card or whatever, simply open netshare. Go-to configure name/password or something of the sort. Some models will allow you to change the frequency to 2.4ghz here. If it doesn't (Motorola devices generally don't) simply open wifi direct in advanced options in wifi and connect your 5ghz phone to a receiving 2.4ghz.. just long enough to open netshare and share your wifi signal(this will force it to 2.4ghz, rather than the 5ghz default it would be if not already connected with a 2.4ghz). Once netshare is on and sharing your wifi connection go back to wifi direct settings and end the connection with the 2.4ghz device.. then reconnect as you would any other wifi network
DIRECT-WHATEVER-THE-NETWORK
RanDOM8S
etc..
But be sure to go-to advanced options, proxy settings, change to Manuel.
Proxy hostname "192.168.49.1"
Proxy port "8282"
All without the quotes obviously.
Now you should be able to browse on chrome. If you haven't already, download psiphon pro, and go-to options Proxy settings. Connect through http proxy. Host address "192.168.49.1"
Port "8282".
Then connect. Your receiving devices should now be connected (through your 5ghz phone of course, using it as a hub), and most of your apps working as long as psiphon is on and connected properly.
(This is my first tutorial so please go easy on me. Obviously constructive critique bus appreciated, but please go easy on me fellows.. I'm a bit of a newbie..lol)
And I plan on adding pictures and revising later on depending on wording and whatnot.. but I wanted to at least release a preliminary method of connecting to the newer 5ghz hotspots.. because about a month ago I know I could've used it.. even if it wasn't refined.. anyways thanks for reading, and good luck compadres!!
A very useful and understandable tutorial, this is exactly what I was looking for, because I have a rather old phone model.
Thanks for the useful tutorial! The fastest speeds from Xfinity are available to almost all customers, as opposed to just customers within reach of a 5G tower.