Help with N910G Brick - Galaxy Note 4 Q&A, Help & Troubleshooting

I'm pretty sure I've ended by bricking my Note 4 N910G.
1. On stock, the phone started becoming very slow / unresponsive. Not the things a
2. I decided to take the "if it's broken flash it" solution. Flashed to stock but got stuck with a "ODIN flash write failure" message.
3. Have tried multiple approaches including installing TWRP / CWM without any luck. Can't flash a thing through ODIN. I've tried more options than I should have.
Taking it to the service center today. Any advice would help.
Please note:
1. I did not make a mistake with the stock ROM version. It's N910G
2. Not an expert, but have had a Galaxy S and Note 2 before this - so know my way around here. At least, that's what I thought till now.

Took it to the service center today. They're not servicing it since its rooted. Asking for USD 300 to replace the motherboard. SOS - PIT file for N910G is the last resort.

Nothing flashes at all with odin ? I think you may need to flash a pit file.
Have you tried kies emergency firmware restore or mskips toolkit? Mskip usually has an emergency firmware rescue as well. Also if you can connect through adb someone more advanced than me might be able to help you
Sent from my SM-N910F using Tapatalk

Related

[Q] Soft Bricked Galaxy S5

Hello,
I've got (had) an SM-G900W8 running the XtreStoLite v2.0 LP BETA5 ROM on the XXU1BOA3 kernel. I installed TWRP 2.7 via Odin, and left the latest modem and bootloader updates I got through KIES3.
At which point I got the chance to sell the handset on Kijiji, provided I could get the stock ROM back on.
I downloaded the latest Odin (3.09) and the correct Firmware for my handset from sam mobile, and factory reset the device. I pulled the battery, let it sit, and tried to flash once I got it back up in download mode, and it wouldn't work.
This isn't too much of a surprise to me, because since I flashed TWRP, Odin hasn't ever worked for me. Regardless of how many times I've tried to flash the modem and/or BL that XtreStoLite asked me to use in their how to thread, it wouldn't work. I was willing to ignore it b/c the ROM worked with the modem and BL it was running.
My problem is that once I tried to reboot, the system hung at the BL animation. I went back into recovery, and tried to move my backups off my external storage (I had 2 back ups that were about 2 or 3 gigs each, too much for the local storage) to the local card and restore (b/c TWRP won't restore from the external card) and the back ups failed.
Now I've got the BL screen, but it won't advance to the animation, and it won't boot to TWRP either.
I tried to restore from KEIS, but it says my device isn't supported by KIES 3 (it is). I could really use a hand here. Every time I try something this gets worse. I'm no pro, but I've had no problem figuring this out on my old HTC handsets.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck

SM N910V Software Update Failed

A week ago i tried updating my verizon samsung galaxy note 4 via the Verizon Software Repair Assistant. First i upgraded it to the latest software available but as there were some problems during the instalation i decided to repair the phone(deleting everything) an made a backup in my computer. The thing is during this process it got stuck over and over again in 83%. So i took out the battery (even when its not recommended to do so), uninstalled the Verizon Software Repair Assistant (first i deleted the device from my computer), drivers and Kies. But when i tried to download everything again the USB didnt recognise my phone and didnt download the Software, tried looking for it online but no luck.
Now i am stuck with this message in Odin Mode:
Software Update Failed
Your device didnt update successfully. Use the Verizon Software Repair Assistant on a computer to repair your device and complete the update.
My phone details:
Model: SM-N910V
SKU: SMN910VZWE
Tried to solve this with Kies, Smart Switch, unroot it with Odin, etc and it didnt work. Can somebody help me?
ene_77 said:
A week ago i tried updating my verizon samsung galaxy note 4 via the Verizon Software Repair Assistant. First i upgraded it to the latest software available but as there were some problems during the instalation i decided to repair the phone(deleting everything) an made a backup in my computer. The thing is during this process it got stuck over and over again in 83%. So i took out the battery (even when its not recommended to do so), uninstalled the Verizon Software Repair Assistant (first i deleted the device from my computer), drivers and Kies. But when i tried to download everything again the USB didnt recognise my phone and didnt download the Software, tried looking for it online but no luck.
Now i am stuck with this message in Odin Mode:
Software Update Failed
Your device didnt update successfully. Use the Verizon Software Repair Assistant on a computer to repair your device and complete the update.
My phone details:
Model: SM-N910V
SKU: SMN910VZWE
Tried to solve this with Kies, Smart Switch, unroot it with Odin, etc and it didnt work. Can somebody help me?
Click to expand...
Click to collapse
You should download the latest stock tar file and flash it with Odin. That should resolve your issue.
ryanbg said:
You should download the latest stock tar file and flash it with Odin. That should resolve your issue.
Click to expand...
Click to collapse
the stocks i tried failed, could you provide a link?
Seeing the same after multiple attempts to ODIN: N910VVRU2BOF1_StockRestore.tar.md5
Same issue with same phone
ene_77 said:
the stocks i tried failed, could you provide a link?
Click to expand...
Click to collapse
Hi there..
Exactly same issue with my SM-N910V galaxy note4. I tried by ODIN to install 1- N910VVRU2BOF1_PartialFirmware.tar, 2- COMBINATION_VZW_FA44_N910VVRU2APB1_VZW2APB1_2932719_REV00_user_mid_noship_MULTI_CERT.tar, and 3- N910VVRU2BOF1_N910VVZW2BOF1_N910VVRU2BOF1_HOME.tar. All 3 failed to success and I'm stuck in "Software Update Failed" message, please, any solution?
Somebody? Please ene_77, could you say if finally got a solution for yours? If yes, how?
Thanks in advance
alca00 said:
Hi there..
Exactly same issue with my SM-N910V galaxy note4. I tried by ODIN to install 1- N910VVRU2BOF1_PartialFirmware.tar, 2- COMBINATION_VZW_FA44_N910VVRU2APB1_VZW2APB1_2932719_REV00_user_mid_noship_MULTI_CERT.tar, and 3- N910VVRU2BOF1_N910VVZW2BOF1_N910VVRU2BOF1_HOME.tar. All 3 failed to success and I'm stuck in "Software Update Failed" message, please, any solution?
Somebody? Please ene_77, could you say if finally got a solution for yours? If yes, how?
Thanks in advance
Click to expand...
Click to collapse
well it was a long time ago, i found a tar file and keep trying with odin but it failed a couple of times. If you tell me how i can pass you the Verizon Software Update Assistant. I was there so i will help you.
ene_77 said:
well it was a long time ago, i found a tar file and keep trying with odin but it failed a couple of times. If you tell me how i can pass you the Verizon Software Update Assistant. I was there so i will help you.
Click to expand...
Click to collapse
Thank you for response, help and effort, but I did by Odin few minutes ago, just using repair firmware file for my N910V Note4..!
If somebody has same issue or similar I think him/her could use it to resolve too. Thanks to xda user Trex888 who published the next link to download correct file for my phone: http://www.tsar3000.com/Joomla/inde...ader-csc-pit-files&catid=55:samsung&Itemid=82
Complete thread link is: https://forum.xda-developers.com/note-4/help/software-update-failed-sm910v-t3498246
Thanks again..!
I had same issue, fail on all firmware (Verizon Note 4), changed usb cord, flashed back to stock and was even able to downgrade (5.0.1).
Does anyone know the name of the file that worked? Link is dead.

"Sim card removed" error with CM 12.1 on Samsung Galaxy S4 GT-I9505

First off thanks for this forum and its plethora off information.
My problem:
1. Bought a brand new GT-I9505.
2. Installed cm-12.1-20151117-SNAPSHOT-YOG7DAO1JN-jfltexx with this guide (https://wiki.cyanogenmod.org/w/Install_CM_for_jfltexx)
3. Everything went smooth but the next day starting to get "Sim Card Removed" errors
4. Search the internets and saw that it was a know problem to some batches of S4 phones (https://www.google.nl/search?q=sams....69i57j0l5.15789j0j7&sourceid=chrome&ie=UTF-8)
5. Called customer support of where I bought the phone. Told me I could return it because of the Dead On Arrival support that they give for these cases.
6. Tried to reset to stock but that didn't work because, as I came to discover, knox Warranty Void got triggered to 0x1.
7. Did a factory reset with CM and send the phone back to the company.
8. They sent the phone back to me saying they could not remove CM and that they wanted me to reinstall the OS which came with the phone.
From my past knowledge (installing CM on a galaxy S2) I remembered that my warranty ony would be voided when I would root my device.
I felt supported in that assumption by the text on the install page for my phone which stated:
"The preferred method of installing a custom recovery is through this boot mode. Rooting the stock firmware is neither recommended nor necessary"
So I thought I was doing the installation correctly in terms of warranty voiding.
Clearly that assumption was false because meanwhile Knox got implemented and I should have read upfront before installing CM obviously on my new phone. My bad.
However I am now in a stiuation where I have bought a phone with a hardware defect (Sim card is randomly not being detected) but I cannot return it because Samsung has set a flag which cannot be reset (http://omegadroid.co/wanted-knox-void-warranty-0x1/).
I have read some posts (e.g. http://forum.xda-developers.com/showthread.php?t=2568450) about that it is possible to return to stock but either the posts are relatively old or they are about other devices and/or Android versions.
So I am confused about what my options are at the moment and before I go into the process of trying to bring back my phone to stock I wanted to ask help from some better informed people about this situation.
My questions are:
1. Can I go back to stock firmware from CM 12.1 while knox got triggered.
2. If so, do I need to root my phone?
3. If succeeded is there a way to hide the Warranty Void message while booting. I am talking about hiding here and not removing/resetting the flasg to 0x0 as that is not possible.
Thanks in advance,
Undersound
undersound said:
First off thanks for this forum and its plethora off information.
My problem:
1. Bought a brand new GT-I9505.
2. Installed cm-12.1-20151117-SNAPSHOT-YOG7DAO1JN-jfltexx with this guide (https://wiki.cyanogenmod.org/w/Install_CM_for_jfltexx)
3. Everything went smooth but the next day starting to get "Sim Card Removed" errors
4. Search the internets and saw that it was a know problem to some batches of S4 phones (https://www.google.nl/search?q=sams....69i57j0l5.15789j0j7&sourceid=chrome&ie=UTF-8)
5. Called customer support of where I bought the phone. Told me I could return it because of the Dead On Arrival support that they give for these cases.
6. Tried to reset to stock but that didn't work because, as I came to discover, knox Warranty Void got triggered to 0x1.
7. Did a factory reset with CM and send the phone back to the company.
8. They sent the phone back to me saying they could not remove CM and that they wanted me to reinstall the OS which came with the phone.
From my past knowledge (installing CM on a galaxy S2) I remembered that my warranty ony would be voided when I would root my device.
I felt supported in that assumption by the text on the install page for my phone which stated:
"The preferred method of installing a custom recovery is through this boot mode. Rooting the stock firmware is neither recommended nor necessary"
So I thought I was doing the installation correctly in terms of warranty voiding.
Clearly that assumption was false because meanwhile Knox got implemented and I should have read upfront before installing CM obviously on my new phone. My bad.
However I am now in a stiuation where I have bought a phone with a hardware defect (Sim card is randomly not being detected) but I cannot return it because Samsung has set a flag which cannot be reset (http://omegadroid.co/wanted-knox-void-warranty-0x1/).
I have read some posts (e.g. http://forum.xda-developers.com/showthread.php?t=2568450) about that it is possible to return to stock but either the posts are relatively old or they are about other devices and/or Android versions.
So I am confused about what my options are at the moment and before I go into the process of trying to bring back my phone to stock I wanted to ask help from some better informed people about this situation.
My questions are:
1. Can I go back to stock firmware from CM 12.1 while knox got triggered.
2. If so, do I need to root my phone?
3. If succeeded is there a way to hide the Warranty Void message while booting. I am talking about hiding here and not removing/resetting the flasg to 0x0 as that is not possible.
Thanks in advance,
Undersound
Click to expand...
Click to collapse
1) Yes, of course.
2) No.
3) Don't know what you are talking about.
Odin is used to flash stock roms on Samsung devices. That is the only way.
There are links to guides in the help thread in the Q&A section.
Yes u can go back to stock. Just download the firmware from sammobile.com then download odin now put ur phone in download mode and start odin as admin.
Next in pda select the file u downloaded from sammobile and flash.
Thats all
Sent from my GT-I9505 using Tapatalk
jimmyoh said:
Yes u can go back to stock. Just download the firmware from sammobile.com then download odin now put ur phone in download mode and start odin as admin.
Next in pda select the file u downloaded from sammobile and flash.
Thats all
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Thanks both for your answers.
Should have been more clear in point 6 where I write I tried to reset to stock.
I tries resetting to stock with Odin 3.10.7 (also tried 3.09 and 3.07) and a firmware image from sammobile.com
Unfortuanetely I got an error relating to my pit file.
Used heimdall to create one from my phone.
Tried to go back to stock again via pda and pit file options (re-partition checked this time)
Unfortuanetely it still didn't work. Don't have access to the exact error messages here from that process but will post back the error messages once I do.
Thanks again for your time and support on this
undersound said:
Thanks both for your answers.
Should have been more clear in point 6 where I write I tried to reset to stock.
I tries resetting to stock with Odin 3.10.7 (also tried 3.09 and 3.07) and a firmware image from sammobile.com
Unfortuanetely I got an error relating to my pit file.
Used heimdall to create one from my phone.
Tried to go back to stock again via pda and pit file options (re-partition checked this time)
Unfortuanetely it still didn't work. Don't have access to the exact error messages here from that process but will post back the error messages once I do.
Thanks again for your time and support on this
Click to expand...
Click to collapse
Such errors are usually related to the USB cable, USB port on the pc (back ports are recommended) and Windows version.
Edit: You might be able to use FlashFire to flash the stock rom if Odin doesn't work.
GDReaper said:
Such errors are usually related to the USB cable, USB port on the pc (back ports are recommended) and Windows version.
Click to expand...
Click to collapse
That's good to know, thanks. I was trying this with an extended usb cable so it can be the definitely the case.
Will try later today with a direct connection to a backport.
GDReaper said:
Such errors are usually related to the USB cable, USB port on the pc (back ports are recommended) and Windows version.
Edit: You might be able to use FlashFire to flash the stock rom if Odin doesn't work.
Click to expand...
Click to collapse
Managed to return to stock firmware, yay!
In case it helps someone else, here are my steps:
1. By dialing *#1234# on a similar phone I checked what ap/cp/csc version I needed
Code:
AP: I9505XXUHOF2
CP: I9505XXUHOF2
CSC: I9505OXAHOF2
2. Downloaded the correct firmware image (http://www.sammobile.com/firmwares/download/50091/I9505XXUHOF2_I9505YHNHOF2_PHN/)
3. Extracted the firmware file
4. Opened Odin v3.10.7
5. Rebooted Phone in Download Mode (press and hold Home + Power + Volume Down buttons)
6. Connected phone and waited until I got a blue sign in Odin
7. Added the firmware file to AP / PDA
8. Made sure re-partition was NOT ticked
9. Clicked the start button
10. Then I got a PASS!
So I guess there can be 2 reasons my first attempt of flashing stock firmware did not worked:
1. The firmware I used the first time was not correct for this phone (http://www.sammobile.com/firmwares/download/64897/I9505XXUPOL1_I9505PHNPOL1_PHN)
I did not know at that time about checking my ap/cp/csc described in Step 1 above so I was just downloading the firmware which seemed the most appropiate according to the country / provider.
What helped me a lot was when I found the explanation of the parts of the version number:
Code:
I9505XXUHOF2
I9505 = phone model
XX = country/region code
UHOH2 = modem
2. The second attempt I followed GDReaper suggestion and I used the usb cable directly on of the backports of my pc so that could have helped as well.
Another thing that was not clear to me at first were the providers code. Or well, they were clear to me that they were abbreviations for telecom providers but I did not bought these phones from a provider so I was not sure which one to pick. After a while I came to discover that I needed PHN which means Unbranded
Code:
---------------------
PHN = unbranded
TNL = Tmobile
VDF = Vodafone
Thanks all for the help

O2U Note 4.... Broken?

So this is a bit of an odd situation my friend is having. He bought his Note 4 off eBay over a year ago, and it was (and still is) a rooted mess. And I mean a big mess. Now I'm trying to help him fix it, because he can't update his phone at all whatsoever from 5.1.1. So I send him 6.0.1 firmware for O2U and have him go into Download mode, odin, all that fun stuff. Download mode says SM-N910T. Settings says SM-N910F. Anyway, he tries flashing the firmware via odin, fails, I have him try multiple things (I'm pretty tech savvy when it comes to this type of stuff) but it always failed. Also, "Current Binary" and "System Status" are both custom, and the KNOX counter is 0x1.
So what I'm asking is, how to fix this problem for him? What steps should he take (or should I help him take)? Is this actually a T-Mobile phone from the USA, but rooted to work with O2 sim cards? The hell is going on here?
Thanks for any replies, and all suggestions will be taken seriously and addressed.
Install the Phone INFO Samsung APK by vndnguyen and see what it's written there.
Get the serial number - example: mine is a 910C with serial RF8H70D.... and so on (obviously I can't write it all here)
With this serial number try with Samsung Smart Switch on the PC and see what info you get. Also you have the possibility to get the latest original firmware installed on the phone.
Good luck.
Gunshots911 said:
So this is a bit of an odd situation my friend is having. He bought his Note 4 off eBay over a year ago, and it was (and still is) a rooted mess. And I mean a big mess. Now I'm trying to help him fix it, because he can't update his phone at all whatsoever from 5.1.1. So I send him 6.0.1 firmware for O2U and have him go into Download mode, odin, all that fun stuff. Download mode says SM-N910T. Settings says SM-N910F. Anyway, he tries flashing the firmware via odin, fails, I have him try multiple things (I'm pretty tech savvy when it comes to this type of stuff) but it always failed. Also, "Current Binary" and "System Status" are both custom, and the KNOX counter is 0x1.
So what I'm asking is, how to fix this problem for him? What steps should he take (or should I help him take)? Is this actually a T-Mobile phone from the USA, but rooted to work with O2 sim cards? The hell is going on here?
Thanks for any replies, and all suggestions will be taken seriously and addressed.
Click to expand...
Click to collapse
Looks like its an refurbished note 4 original motherboard is N910T and faked with N910F software cuz N910F has more value in Market.
So the bottom line is you have N910T Tmobile note 4 and you have to flash N910T firmware but after flash firmware from odin you have to immediately boot into stock recovery by pressing 3 button combo and do factory reset to get clean fresh opreating system otherwise it will get stuck in a bootloop at samsung logo.
First boot after flash and factory reset can take upto 10 minutes.
You can get firmware from www.sammobiles.com/firmwares
Or from link below for faster download.
https://androidfilehost.com/?fid=890129502657581810
Remember once you flash this latest marshmalow firmware there is no way you can ever downgrade to 5.1.1 again.
Good luck
Trex888 said:
Looks like its an refurbished note 4 original motherboard is N910T and faked with N910F software cuz N910F has more value in Market.
So the bottom line is you have N910T Tmobile note 4 and you have to flash N910T firmware but after flash firmware from odin you have to immediately boot into stock recovery by pressing 3 button combo and do factory reset to get clean fresh opreating system otherwise it will get stuck in a bootloop at samsung logo.
First boot after flash and factory reset can take upto 10 minutes.
You can get firmware from www.sammobiles.com/firmwares
Or from link below for faster download.
https://androidfilehost.com/?fid=890129502657581810
Remember once you flash this latest marshmalow firmware there is no way you can ever downgrade to 5.1.1 again.
Good luck
Click to expand...
Click to collapse
Thanks so much! Everything is flashing on his phone right now like it should be. Appreciate it a bunch!
I also used samsung-firmware.org. I would use sammobile but I only had enough on my card for a 48 hour upgrade.

Samsung Galaxy Note 4 System software not authorized by ATT has been found

Got a huge problem with a AT&T phone Samsung Galaxy Note 4. Got it from an ebay handler. It was supposed to be rooted. However, after installing Magisk software (https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445) I got the message "System software not authorized by ATT has been found on your phone". Whenever I turn it on, I see it and the phone doesn't start. Since more than 6 months have passed, the ebay handler declined to help. I called AT&T, but since the phone is rooted, they declined to repair it even after I offered to pay. There are some solutions I found online for other samsung galaxy models, but none which works for note 4.
Tried to restore the system to the factory version, it said that restoration has been successful, but I still see the AT&T message.
I followed the instructions to unbrick the phone by reinstalling the firmware - the method that should work for all phones (not just note 3) https://www.youtube.com/watch?v=bv_NCfYemEs with the firmware for SM-N910A , however no matter how long I waited, the download process never completed.
Any suggestions?
Thanks!
vmmessage said:
Got a huge problem with a AT&T phone Samsung Galaxy Note 4. Got it from an ebay handler. It was supposed to be rooted. However, after installing Magisk software (https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445) I got the message "System software not authorized by ATT has been found on your phone". Whenever I turn it on, I see it and the phone doesn't start. Since more than 6 months have passed, the ebay handler declined to help. I called AT&T, but since the phone is rooted, they declined to repair it even after I offered to pay. There are some solutions I found online for other samsung galaxy models, but none which works for note 4.
Tried to restore the system to the factory version, it said that restoration has been successful, but I still see the AT&T message.
I followed the instructions to unbrick the phone by reinstalling the firmware - the method that should work for all phones (not just note 3) https://www.youtube.com/watch?v=bv_NCfYemEs with the firmware for SM-N910A , however no matter how long I waited, the download process never completed.
Any suggestions?
Thanks!
Click to expand...
Click to collapse
Grab latest firmware for N910A from here
https://androidfilehost.com/?fid=745425885120746376
Make sure samsung usb drivers are properly installed on your pc before you begin.
STEPS
1 Download odin and Firmware and Extract it.
2 open odin tool and upload firmware in AP slot.
Odin can take up to 5 minutes to upload firmware so be patient
3 put phone into download mode
4 connect phone via usb cable and hit start.
5 After FLASH once odin shows pass boot into stock recovery by pressing 3 button combo volume up+ home+ power.
6 in recovery do wipe cache+ wipe data factory reset.
7 reboot system and wait 10 to 5 minutes.
DONE
Trex888 method should be good, however you may need to find the pit file and flash it before odin back to stock. I bought my note 4 already rooted, but the person that did it used the wrong files to flash. Mine was good but buggy. The rom flashed was not verizon, and it locked out some partitions including the one where the imei was held. I had to fix the partitions with the pit file then reflash to a different rom and i was good to go after that.
Thanks
Thanks for the reply! Great! I will try that - very hopeful
tattmann said:
Trex888 method should be good, however you may need to find the pit file and flash it before odin back to stock. I bought my note 4 already rooted, but the person that did it used the wrong files to flash. Mine was good but buggy. The rom flashed was not verizon, and it locked out some partitions including the one where the imei was held. I had to fix the partitions with the pit file then reflash to a different rom and i was good to go after that.
Click to expand...
Click to collapse
You dont need dedicated pit file unless your device has errors such as "dm verity verification failed" or failed to mount cache/efs etc etc.
If stock rom flashing by odin went smoothly no require for repartition or pit file.
Playing with pit file and repartition is extremely dangerous and can cause device to hard brick so i would not recommend unless some serious issues with device.
Fyi every samsung stock firmware has pit file in the system image by default and odin take advantage of it by it self during flashing.
Have a nice day.
Trex888 said:
You dont need dedicated pit file unless your device has errors such as "dm verity verification failed" or failed to mount cache/efs etc etc.
If stock rom flashing by odin went smoothly no require for repartition or pit file.
Playing with pit file and repartition is extremely dangerous and can cause device to hard brick so i would not recommend unless some serious issues with device.
Fyi every samsung stock firmware has pit file in the system image by default and odin take advantage of it by it self during flashing.
Have a nice day.
Click to expand...
Click to collapse
in my case, whoever flashed my phone flashed an f file instead of the v file. It lost the imei and would not recognize a sim card. I tried flashing original firmware but the imei was still gone. The ONLY thing that saved mine was to find the correct pit file and flash it before firmware. It fixed my issue and got me back up and running. every original fw flash for me failed until I flashed just the pit. I cannot explain why the original fw included in the odin package would NOT work. Hence the statement of "you may need to" instead of "you will have to".

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