Defy+ Activation Screen - Defy Q&A, Help & Troubleshooting

I have an MB526 Defy+ running Android 2.3.6 and SPB Shell 3D 1.6.3 and an 8gb card.
I've been fat, dumb and happy with this setup.
Occasionally, the phone gets a little laggy, so I reboot and all is well.
This morning I rebooted and got an activation screen aqsking for a serial number. I've put in every number I can think of: MEI, SPB serial, passwords, you name it. All wrong.
If I hit "Activate" I get a "Wrong serial number. Please check it again." message. If I hit "Cancel" I get a small Home pop-up with a house icon with Home.
When I hit the Home icon, the SPB Home screen appears, then disappears and the default Motoblur square icon crap appears. But when I hit the home button on the bottom, the SPB home screen appears but nothing works.
I'm not sure what the "activation" request is but I suspect SPB Shell.
I really don't want to do a hard reboot because of years of data I have on it (although I do have back-ups; I just don't know how to put them back in.).
Any troubleshooting suggestions?
TIA

El Jefe del Caribe said:
I have an MB526 Defy+ running Android 2.3.6 and SPB Shell 3D 1.6.3 and an 8gb card.
I've been fat, dumb and happy with this setup.
Occasionally, the phone gets a little laggy, so I reboot and all is well.
This morning I rebooted and got an activation screen aqsking for a serial number. I've put in every number I can think of: MEI, SPB serial, passwords, you name it. All wrong.
If I hit "Activate" I get a "Wrong serial number. Please check it again." message. If I hit "Cancel" I get a small Home pop-up with a house icon with Home.
When I hit the Home icon, the SPB Home screen appears, then disappears and the default Motoblur square icon crap appears. But when I hit the home button on the bottom, the SPB home screen appears but nothing works.
I'm not sure what the "activation" request is but I suspect SPB Shell.
I really don't want to do a hard reboot because of years of data I have on it (although I do have back-ups; I just don't know how to put them back in.).
Any troubleshooting suggestions?
TIA
Click to expand...
Click to collapse
Sounds like it is SPB serial number. Contact them to resolve the matter. If needed, unistall the app to get rid of the msg.
To restore data, use recovery to restore your backup to your device.
Sent from my ATRIX HD using XDA Free mobile app

Related

Startup password problem

I have a problem when booting my phone in terms of trying to enter the password code for the sim when windows starts up. The screen pops up for this but does not allow you to properly enter the 4 digit code before other screens appear such as the Mobile Shell3 front end etc, meaning I can't make calls straight away.
In order to access the password screen properly I then have to go to comm manager, turn off the cellular radio then toggle it on again so that I am prompted with the sim unlock code, and it then can be input.
This is a bit of a pain & makes the whole soft reset process longer & more messy so if anyone knows how to get round this I'd be really pleased.
Got to admit though I LOVE SPB shell 3 so far. It's like Winterface but much better, especially with the registry hacks that allow you to extend the shortcut screens. Will be buying this once the trial expires (assuming you actually can buy it now...).
I have the same problem. Have to say that your way of resolving it is quicker than mine, though. Until I read your post, I was exiting MS3, enabling then disabling TF3D in order to get the password prompt.
I'd like a permanent solution, though.
Pretty sure I still had this problem before installing MS3 but it wasn't as bad. Beforehand the code screen would appear, then other stuff would appear over it, then once it had nearly finished booting it would re-appear and allow you to enter the code, but now that does not happen.

Diagnosis..

Found a Diagnosis screen using the old ##634# code.
When I type ##634# on my DVP I go a screen.. and lose the keyboard.
BTW on the DVP.. before you go to the screen "The Matrix" flashes..
How do I input the other codes then?
Also When going through a Customer Interface Test.. it turned on the LED and held it on.. anyway that can be turned into a Dell specific flashlight app, like the one the HTC phones use.
OK some of this maybe old news for programmers and some may not figured I would put it out here.
When I type ##634# on my DVP you go a "diagnostic screen" with a big EM on the top and left side. Interestingly enough before you go to the screen "The Matrix" flashes..
On the screen there is:
Phone information W/ phone information button
(Button displays Phone Information.. I know shocking isnt it)
System information W/ system information button
(Button displays System Information.. I know doubly shocking)
RD Test w/ RD Test button
Click it and a text box opens above buttons
CIT w/ Customer Interface Test button
(Click and runs a Test of the interface.. who would have guessed )
Protocol w/ Protocol button
Click it and a text box opens above buttons
Service Center w/ Service Center button
This is interesting.. a windo opens up with a Green box <ZUNE> and a Red box <Composite>
Under <Zune> is Download and Restore, under <Composite> test and debug
Current mode is: Zune Mode is written under that.
....................
Now I assume you would put other codes like those found here:
http://forum.xda-developers.com/showthread.php?t=838464
In either the text box under RD or protocol.. but when I do nothing executes. its as if the enter key has no function.
Anyone have experience with WP7 on other phones and can tell us what is different and the same between the phones.. as far as getting in.. codes, tweaks, etc..
Two more things when the code is entered and you go to Diagnostic mode. It becomes an App call EM.
As for where to put codes...
On the topic of the Red Composite and Green Zune key in the Diagnostic screen..
When you hit the Red one a password box comes up
"Input password to Composite"
Along with a keypad to type in said password. Although there isnt a "enter" key in the phone pad. Tried a number of things nothing worked.
Anyone else messing with thiers?
Looking at how the Samsung was "hacked" to run tethering I am wondering if the "composite" key is the one that gets you to tethering. Since the option is ZUNE or COMPOSITE.. and we know that you ahve the either or option with tethering.
http://pocketnow.com/windows-phone/...-lies-full-diagnostic-menu-for-dell-venue-pro
Here is a vid.. of it
the video title says dell venue pro has a bug, what is it?
is there a code to check if the phone is unlocked?
3G test and 3G/2G switch
In Keyboard "Call" ##3282#
Comes to T-mobile test.. go to settings and you can force 2G or 3G on ..
cdgoin said:
In Keyboard "Call" ##3282#
Comes to T-mobile test.. go to settings and you can force 2G or 3G on ..
Click to expand...
Click to collapse
what is the polling frequency? what does it do? and can i benefit from it?
After typing ##634# on the DVP and the "Diagnostic Screen" pops up after the "The Matrix" flashes..
There are a couple codes that will work.
For the RD Test w/ RD Test button
Click it and a text box opens above buttons
Enter *#6336# code in text box to have access to MFC Test options
I'm not sure but it may be possible to fix the MicroSD card issue people have been having.
Protocol w/ Protocol button
Click it and a text box opens above buttons
Enter the same code "*#6336#" (w/out quotations) in text box to have access to
Protocol menu w/ Active Feature, GMS FREQ & Band changing options.
In the Service Center w/ the Green box <ZUNE> and a Red box <Composite>
Click it and a text box opens above buttons
Enter the same code "*#301#" (w/out quotations) in text box to switch to Composite Mode. Phone will restart.
If anyone else has any finds or updates on other codes let me know.
I am currently trying to find a way to repair the error after removing MicroSD
KVonGotti said:
After typing ##634# on the DVP and the "Diagnostic Screen" pops up after the "The Matrix" flashes..
There are a couple codes that will work.
For the RD Test w/ RD Test button
Click it and a text box opens above buttons
Enter *#6336# code in text box to have access to MFC Test options
I'm not sure but it may be possible to fix the MicroSD card issue people have been having.
Protocol w/ Protocol button
Click it and a text box opens above buttons
Enter the same code "*#6336#" (w/out quotations) in text box to have access to
Protocol menu w/ Active Feature, GMS FREQ & Band changing options.
In the Service Center w/ the Green box <ZUNE> and a Red box <Composite>
Click it and a text box opens above buttons
Enter the same code "*#301#" (w/out quotations) in text box to switch to Composite Mode. Phone will restart.
If anyone else has any finds or updates on other codes let me know.
I am currently trying to find a way to repair the error after removing MicroSD
Click to expand...
Click to collapse
repair what error?
Different image in EM
I get a picture of a Golden Lab Retriever with a toy in its mouth.
Little Help
I try to change the SD card but now I connot Hard reset the device, the onlymethod I have was to hold volume + & - while power on (ok for HTC) buton DVP does not work
Who knows the trick ? thanks
marcox92 said:
I try to change the SD card but now I connot Hard reset the device, the onlymethod I have was to hold volume + & - while power on (ok for HTC) buton DVP does not work
Who knows the trick ? thanks
Click to expand...
Click to collapse
I think it is hold the Camera and Volume + while powering on. I did the same thing you did and was able to hard reset using this method, it could be Camera and Volume - , try both, one will work

[Q] Black screen on unlock - notification bar OK

Hi,
I have an odd issue. I got a Legend as a loaner for my samsung SGS i9000m (don't get it...).
Anyhow the phone died from low battery last night and now when I turn it on I get the lockscreen fine (screen in full colour etc etc) but when I unlock it the screen goes black. I cann't get any menu to come up either unless I've used a program that I have accessed some other way. For example I can access e-mail if a notification shows up but I can't use it on its own because I cannot get to any home pages and I can access search from the buttons and the keyboard from the buttons but nothing else.
I've tried a battery/sd card/sim out reboot but no dice. I'll try another sd card in a bit but it seems like the sense ui is not loading or something.
Any thoughts or suggestions. I can't access market or any apps so please keep that in mind with suggestions. It was not rooted or modified in any way as its just a loaner.
Thanks, G
If somehow you can get access to "manage application", you could try doing a clear data/clear on HTC Sense and see if that brings back the home screen.
Or go to http://market.android.com and get ADW Launcher or Launcher Pro (remote Install)
And/or try to do a factory reset?
Thanks
Kwen said:
If somehow you can get access to "manage application", you could try doing a clear data/clear on HTC Sense and see if that brings back the home screen.
Or go to http://market.android.com and get ADW Launcher or Launcher Pro (remote Install)
And/or try to do a factory reset?
Click to expand...
Click to collapse
Thanks for the reply but its now in a bag waiting to go to the post office. I told them not to bother and send another. I tried to get to the menus but no dice, and since I could not use the dialer, even any phone line commands I think would not have worked.
I had thought about looking into a remote install but thats too much effort to learn for a phone I was only going to have for a few weeks and it may not have worked still. Went back to just a plain old cell for now....
gfacer said:
but thats too much effort to learn
Click to expand...
Click to collapse
1. Go to market.android.com
2. Find LauncherPro/ADWLauncher.
3. Click install.
Was it really that hard? |:
At the most all you have to do is login to your GMail account.
Ohh- right from the phone, Duh!
Yeah that might have worked but I was thinking on the PC and then having to push it to the phone somehow.
Yeah could have tried that but its in an envelope now...

[Q] SPB Shell 3D Black Screen!

I did some reading and decided to get SPB Shell 3D. I installed it and set it as default over my Helauncher. When I pressed home all I saw was a black screen and the top status bar. I tried rebooting the phone but it then took a longer time to get past the boot screen. The screen just stayed black, when i received a call the phone lit up and i was able to take the call.
So I can view:
The lockscreen
Phone Call
GO Sms
I can access things from my status bar if it pops up.
press menu and go to applications> and delete the default in spd shell.then press ur home button and select previous one
Sent from my HTC HD 2 powered by HYPERDROID
If you have a back up of the .apk, send via Gmail, install again, and this time, don't select SPB Shell (Always Use This) ... instead, select your normal shell (HTC Sense in my case), then do what namila007 says.
Same thing happened to me.. kept getting black screen, but it would give me option to select SPB or HTC Sense.. finally, like a fool, I selected SPB Always Use This.. and then I couldn't get into my phone at all.. I could view notifications.
I tried to install 1.0.1 but that didn't work. Reinstalled 1.0 on top of 1.0 and it "removed" the "always use this" *flag*, and gave me the option for SBP or HTC Sense again.. I selected HTC Sense and uninstalled SPB.. bleh.
I was trying to avoid a reset.
Good luck!
Namilla007- I cant even see the screen to even go to applications, thats the problem
Easyeee- Yeah I was in your boat, it kept giving me the option between Helauncher or Spb shell. But it gave me black screen when i selected spb shell 3d, and like an idiot i made spb shell 3d default. Ill try the email thing you said, thanks!
I was almost about to flash a new NAND ROM on my hd2. such an annoying folly i caused
Just for info. I had it work as the default on NexusHD2-Gingerbread V2.5 and CMYLXGO's Stock Desire HD(2) NAND ROM [v1.1.10n].
What I did was I launch Shell3d once without making it a default. It takes a while to load the first time. Then I move around the screens a few times and hit the home two or three more times each time hitting shell3d. Then hit home one more time and set shell3d as the default.
I am no longer running the program however as it those not work my Lotus notes calender and SPB gave me a refund.
I guessing your not able to see the manage AP because Shell3d hooks into that to allow easy uninstall.
You may need to reset your phone data to fix the issue.

weird screen bug

This has happened twice today. I am using the phone and the voice typing display will not go away. I can use the phone.. .i can go to the homescreen, open apps, look at settings, etc, but i cannot close the voice prompt, and i can't use it.
It essesentially makes the phone useless until i reboot.
I am not sure why it is doing this. Not rooted nor unlocked or anything.. just stock.
The other thing it is doing is that sometimes when i wave my hand over the screen i will see the unlock screen. it will have the time and a lock icon below it ... if i touch the lock icon, it moves to a lower (on the screen) position and when i re adjust to hit the lock again it moves back up. Not sure how to screen shot this... maybe a video from a different phone.
when this happens, it will unlock by pressing the power button. I think this has something to do with the smart lock. DAMN google for forcing you to have a lock when you use Android Pay. Never had this problem on my Note 4 with Wallet.
Anyway, any help on either of these bugs would be appreciated
ok, i can reproduce the bug.
can someone else try this to confirm?
- with the phone screen off have someone send you a text message.
- swipe up directly to messages. ( use the google one, but i am not sure if it matters.)
- reply to the message with a google voice typing
- hit the power button to turn off the screen.
- Have the person text you again.
- open message by swiping up to it.
At this point the tap to speak screen will be there and not go away until you reboot.
no one else?
here is a video showing the problem I can't believe I am the only one experiencing this
https://dl.dropboxusercontent.com/u/11731783/20150929_123443.mp4
crash613 said:
no one else?
here is a video showing the problem I can't believe I am the only one experiencing this
https://dl.dropboxusercontent.com/u/11731783/20150929_123443.mp4
Click to expand...
Click to collapse
I can try it when I get my phone, but that's a few weeks away...

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