Today, my wife's completely stock, unrooted, OD2, Sprint Galaxy S4 phone stopped working. It was working earlier in the day (10 minutes prior), but when she went to check the time, the screen was black and it wouldn't respond. Tried holding power button, but nothing. Battery level was at 58%. I know this because I switched her battery with mine (85%). I discovered that after a battery pull, it will show the Samsung splash screen for 2 seconds and then nothing. After pulling the battery, I tried putting it into Download mode and the Download mode screen shows for 2 seconds and then goes black. Same thing with Recovery. I have tried to let it charge, but it doesn't show the charging screen or anything. Does anyone have any ideas on: 1) What might be causing this? 2) How to fix? 3) If permanently bricked, how to get first day of school photos that are stored on phone and not on card?
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Hi.
So, yesterday evening I plugged in my Galaxy S4 I9505 (international, and running stock Android 4.2.2) since it had low battery, then set the alarm clock and went to bed. Today I woke up, checked my clock (not the phone's, my actual clock), and since it was earlier than when my alarm would ring I took the phone to check my emails a bit... only to find out that the phone was stuck on the lockscreen and was not responding to anything. Perplexed, I took the battery off, put it back on, switched the phone on and it seemed to work fine, only to freeze again after a few minutes. I took once again the battery off, put it back on, and this time it didn't turn on at all. I tried several times, tried also while charging, but it doesn't even seem to charge, the led is completely dead. I tried to boot into recovery, nothing. Once or twice when I tried to turn it on it would show on the upper part of the screen an extremely fast and small red text, like the ones you see in recovery but red instead of green, but it was so fast in appearing ad disappearing that I didn't even have time to read it.
Then I tried googling the problem, and of all the different methods only one seemed to work: take off the battery for 10 seconds, put it back on, press volume down + power + home. Which I did try before, but without waiting before putting in the battery again. I tried it this time with the 10 seconds of waiting (while not plugged in to the charger), and it worked. The screen asked if I wanted to flash a CR or just restart. I choose restart. The phone immediately died again and didn't turn on, not even with the method that worked a few seconds before.
I haven't been able to turn it on since then, and I've tried everything. I'm quite desperate, because I have AADD and I do everything with my phone, it's my lifesaver and the only thing with which I'm able to organize and remember stuff (including my daily meds). Also the only thing I never forget to bring with me. I literally can't stay more than a full week without it, is there anything I can do or try to make it work again?
Is there really no one who can help me?
KiraV said:
Is there really no one who can help me?
Click to expand...
Click to collapse
mate try to use a charged battery from anther s4 switch it on
History:
Phone was warrantied after it locked up during KK update. LG Canada replaced the board.
Current:
Had it for a day, loaded everything back on (apps, photos, contacts etc..) and in the middle of uploading my backed-up videos the screen goes black. I can hear the tap/swipe noises when I touch the screen, but nothing brings back the screen. I try turning off/restart, holding the power button for 20+ secs, and confirming that it's not just in lockscreen. When turned back on, I can hear the LG splashscreen but the screen is still black.
Later that evening, I planned to set the phone to charge for the night and see if it was a battery issue. With the phone completely shut down, I plugged in the micro-USB quick charge and to my amazement the charging battery graphic appeared. I powered the phone up and everything was fine.
It has happened a few times, and all around when the battery reaches the half-charge level.
Anyone else experience this? Any way I can troubleshoot?
Should I just warranty the phone again - or get it replaced?
Thanks.
I'm having the same problem right now
Did you figured out what was the problem??
Do you have any solution?
Hello,
First I've looked everywhere for the last three days on something about this and I can find nothing so I come to you in a new thread for help.
I have a Verizon Note 3
SM-N900VZKEVZW
I'm having an issue where if I take the battery out and put a new one in I need to plug the phone in before I can power it on. I was running Hyperdrive but I reverted back to stock.
Here is an example of the issue.
If I shut down the phone and don't remove the battery I can press the power button and it will power on just fine; however, if I shut down the phone to put in my second battery that is fully charged or just take out the original battery and put it back in the power button does nothing until the phone is plugged in. When I plug the phone it the battery icon will come on.... the screen will freeze with a snow screen and then go to the stock battery changing screen at which point I can use the power button to power on the phone.
Another weird thing is I cannot boot in to recovery with by holding the power button and down on the volume button if I do this the phone will just keep looping at the Samsung screen with a lock on it; however if I boot in to recovery through safe strap I can get there.
I've done a factory reset and reinstalled the rom and recovery and I still have this issue.
Attached Images are the snowy screen and the screen that will keep rebooting if I try to get to recovery with power and volume down. (now the snowy screen has changed to a battery screen superimposed with the safe strap screen it only shows up for a second before going to the battery charging screen)
Please someone help!
Second question what should I do if I need to send the phone back to samsung? Or should I just deal with the battery thing? Other than that the phone works fine.
Thank you.
My S4 has finally kicked the bucket. It turns on long enough to display the "Samsung" splash screen with the padlock icon that says "Custom." After about two seconds it instantly shuts off, and can't be turned back on.
Pull the battery, the phone automatically turns on, shuts off again, rinse and repeat.
At this point I just want to salvage my pictures and music from the phone; is there any way I can mount the internal SD in the state that it's in? I'm sure this power issue is hardware-based; I can't get into recovery or download mode before it shuts off on me.
I was having this same problem recently as well. It happened on two separate occasions with about a week in between. The first time it came back after a few battery pulls and attempts to boot to recovery as well as download mode. The second time I fiddled with it for about an hour with numerous battery pulls and attempts to boot to recovery and download mode. I even swapped batteries to no avail. I don't know why exactly it finally decided to boot, but I haven't had an issue with it since. Maybe keep trying and hope for the best?
Can you boot and stay into recovery or download mode?
If not, then it very well might be a button issue. Have the phone checked out or you can do it yourself with a voltmeter if you have the knowledge and tech. Otherwise take it to a professional. I paid around 15$ to a button replaced. Which kinda seems a lot, considering a set of 4 buttons costs about 5$ and then you can do it yourself since it doesn't appear to be that hard, especially if you've done soldering before.
Hi there,
so I have here a Galaxy S4 Value Edition Black (I9515) and it is doing simply nothing. Just black screen, no lights, no vibration, battery is charged in another phone to be sure! I tried all the normal button combinations for Recovery or Download mode but nothing happens. Not even a charging indicator when plugged in.
Story:
I had it on my desk over night with the battery pulled out and in the morning I was able to get to the boot logo with the blue recovery text. But it will just hang there. After one or two tries it will only display half the bootlogo before it goes back to doing nothing again.
So I waited another few hours with the battery out and tried using a USB JIG to get into Download mode. This surprisingly worked on the second try and the phone stayed for around 20 minutes in this mode and was also identified by ODIN. While searching and downloading the correct stock pda I disconnected the phone und reconnected it every minute to check if its still working. After around 20 minutes it was still recognized by windows but not anymore by ODIN. So I now have to wait another few hours to get back into Download mode.
Questions:
-What could trigger such an "only power on when discharged"-behaviour? Fuses, Capacitors? idk
- Is there a way to quickly discharge every component on the board, so that i dont have to wait that long.
- What Hardware components should I inspect closer? Measunring points? Voltages? (multimeter at hand)
Thanks in advance!