Hello,
First I've looked everywhere for the last three days on something about this and I can find nothing so I come to you in a new thread for help.
I have a Verizon Note 3
SM-N900VZKEVZW
I'm having an issue where if I take the battery out and put a new one in I need to plug the phone in before I can power it on. I was running Hyperdrive but I reverted back to stock.
Here is an example of the issue.
If I shut down the phone and don't remove the battery I can press the power button and it will power on just fine; however, if I shut down the phone to put in my second battery that is fully charged or just take out the original battery and put it back in the power button does nothing until the phone is plugged in. When I plug the phone it the battery icon will come on.... the screen will freeze with a snow screen and then go to the stock battery changing screen at which point I can use the power button to power on the phone.
Another weird thing is I cannot boot in to recovery with by holding the power button and down on the volume button if I do this the phone will just keep looping at the Samsung screen with a lock on it; however if I boot in to recovery through safe strap I can get there.
I've done a factory reset and reinstalled the rom and recovery and I still have this issue.
Attached Images are the snowy screen and the screen that will keep rebooting if I try to get to recovery with power and volume down. (now the snowy screen has changed to a battery screen superimposed with the safe strap screen it only shows up for a second before going to the battery charging screen)
Please someone help!
Second question what should I do if I need to send the phone back to samsung? Or should I just deal with the battery thing? Other than that the phone works fine.
Thank you.
Related
hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
ph3n0ngr said:
hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
Click to expand...
Click to collapse
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
spamtrash said:
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
Click to expand...
Click to collapse
it starts with LC
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
ph3n0ngr said:
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
Click to expand...
Click to collapse
it might be a power button issue
ok, this may be tricky.
while keeping volume down and home - slice battery in. If phone would boot in download mode (even just for a while) - then it will be power button issue.
it boots up on download mode for seconds and then powered off again....
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
Jaa-Yoo said:
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
Click to expand...
Click to collapse
Ok so i managed to get the phone to power up without going into download mode using this method i found on youtube. No boot loop and fully powered up now, the only thing is that im stuck on the lock screen. My friend cant remember his pin so i cant get in, the only option left now is to boot into recovery and do a factory reset yes? Well, how can i do that without a power button? Any suggestions?
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
vincezabdiel said:
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
Click to expand...
Click to collapse
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Lennyz1988 said:
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Click to expand...
Click to collapse
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
vincezabdiel said:
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
Click to expand...
Click to collapse
It's the power button.
Your device will not turn on because the power button is stuck in the pressed position.
Replace or try to loosen it.
So few days ago my phone suddenly turned off and kept rebotting itself (It would reach the samsung galaxy logo and then turn off). I thought it was a battery issue so I removed it for 30mins and tried again, worked fine for an hour then problem started again. I left it over night to charge in the wall socket incase.
Same issue next morning and no solution.
I replaced the battery with a friends and the same issue happened on my phone (i used my battery on his and it works fine on his) so I removed the issue of battery itself.
That evening the phone then just stopped responding at all. It would not respond to pressing the power button (no load, no vibration).
Tried entering download mode using vol down + home + power. Nothing. (So cant use Odin)
Tried entering recovery mode using vol up + power. Nothing
Tried hard reset using vol up + power + home. Nothing.
(All the steps I used a fully charged battery from another s4 phone and removed/re-entered before trying again)
So I check online and notice some people having issues with power button, but even if that is the case - wouldn't my phone still charge? I dont even get the battery chargning icon on the screen when plugged in either PC or wall socket.
I opened it up and changed the motherboard with another samsung s4 and my original problem mobo still does not load on the new s4. (My new mobo worked on the old device though).
The ONLY response I got was when I used my original mobo on new s4 device and plugged it into PC, it popped connect and then disconnect sound and thats it (doesnt recognize usb port).
What are my options apart from getting another motherboard or going to a shop for a JTAG repair? I was contemplating just removing the power button and seeing if that helps in getting a charge response lol
Well your power button is broken for sure. Replace it and then test it.
Lennyz1988 said:
Well your power button is broken for sure. Replace it and then test it.
Click to expand...
Click to collapse
Wouldn't the phone still recognize charging even if the power button is faulty?
penguness said:
Wouldn't the phone still recognize charging even if the power button is faulty?
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Click to collapse
It always takes a few seconds before it starts to charge. So maybe the device reboots before reaching the charging phase. I'm guessing though. But since your problems started with power button issues it would be the logic place to start.
The part only costs a few dollars.
Well I'm exactly in the same situation as you, since this morning on a i9505 running JFLTPE-GPE 5.0 ROM. The screen appears for 1 second or 2 (Samsung logo) then it powers off . I need to remove the battery to try something else.
Same behaviour, even for recovery mode, so Odin is not an option.
I thought that changing some kernel settings have caused that, but as I just put them back to default values, it should not happen.
I didn't have some power button issues, it was just powered off at my wake up this morning. In your case, does your phone vibrate and power up instantly when you put the battery ? That's the case for me, but it should not be the normal.
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Calicodesiles said:
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Click to expand...
Click to collapse
Yeah, that happened before (automatically powering up, vibrating, going to samsung logo and then shutting down and doing it again until I removed battery - putting the battery back in with start it up without pressing the power button).
When it was in that phase, the one thing that did work was doing a soft reset (home+power+down vol, and then holding just power) - however that only worked for like an hour before it went back to the restart phase.
However now it doesn't respond to anything at all. (Any kind of response I got was when I put that mobo in another s4 and plugged in usb, which just gave a connected/disconnect sound on w7, no life on the phone itself).
Be very careful as to what you do, I suggest you do NOT leave the battery on it and charge it (which was the last thing I did before it went unresponsive) - my guess is phone went haywire trying to turn on/off continously.
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Tried using kies or smart switch to perform a firmware recovery?
Yes, the computer doesn't recognize that the phone is connected. It's as if when the phone goes to the black screen its actually powered off. The only time I get anything from the phone is when I pull the battery and reinsert it.
bubba9004 said:
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Click to expand...
Click to collapse
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
sway8966 said:
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
Click to expand...
Click to collapse
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
bubba9004 said:
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
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Click to collapse
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
sway8966 said:
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
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Click to collapse
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
bubba9004 said:
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
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Click to collapse
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
sway8966 said:
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
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Click to collapse
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
bubba9004 said:
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
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Click to collapse
Glad you found the problem. I was trouble shooting for the software error.
Yes, power bottom could give you a problem too. I use screen off app so I do not have to use power button to turn off the screen.
Have had the phone for a while now but for some reason recently the phone will randomly shut off. Some times it will immediately start booting back up but more often then not it will just stay black. holding the power button does not turn it back on and some times even holding the power down and the power button doesn't work I just have to wait. I'm not sure whats going on.
The problem is this most recent time it did this and the light was solid blue. after a while a green light started to flash slowly while the blue was still illuminated but the phone would not power on no matter what I tried. I took the back glass off and got to the battery plug and unplugged it (thinking that it was just a hard freeze) now i have no lights and I can't power it on. I don't even get a battery or any lights when I plug the power in.
Has anyone seen anything like this or could give me any other troubleshooting steps I could try to follow? I've put the wireless charger and retainer and screws back in but haven't resealed the back glass in case I have to go back in.
Seems to me like the MMC (memory management controller) chip is dead.
That's a motherboard swap isn't it?
So I opened the phone as disconnected what I think was the screen and some other plug on the bottom left of the mobo maybe the touch synthosizer? I let it sit for about 15 20 mins charging. I plugged all the connectors back in and it booted properly.
Why did that work?
Now that it's up I did a factory reset put apps on one at a time and using Snapchat causes the phone to shut off.