The Nexus Player has one of the oddest bugs when it comes to connectivity. In its' current state it will NOT recognize three digit channels on the 5Ghz band. The upshot of this is:
it might appear to connect, but then drop to 2.4Ghz sporadically before reconnecting @ 5Ghz. This will happen when you have your router channel set to "automatic". Sooner or later it will automatically choose a higher channel (100+) and therefore become invisible to the Nexus player.
in order to see the 5Ghz band from the NP, you need to set your router to fixed channel for 5Ghz on a 2-digit channel (40 in my case). Believe me, it works just fine then...
We'd prefer automatic channel selection in the router obviously, but at least the mystery is solved.
sidenote: as of writing, Android M still also has this issue. It's not a lollipop thing.
sidenote 2: 2.4Ghz is unaffected by any of this
Thanks! You solved my problem
It's the DFS and radar channels on the 5 GHz band which the Nexus Player does not connect to. Channels 149 through 161 do work with this device, however.
GabbyWC said:
It's the DFS and radar channels on the 5 GHz band which the Nexus Player does not connect to. Channels 149 through 161 do work with this device, however.
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Click to collapse
Ah, someone got to the bottom of this ! Having talked to Google support (hugely keen to help, but it was an unknown bug to them at that point) it was just surprising that it wasn't even acknowledged as an issue before.
Then again, I must confess all this DFS/radar channel commercial etc stuff is alien to me (and should be irrelevant to consumers)
The DFS / radar stuff is explained in the Q&A at http://superuser.com/questions/692835/which-5ghz-channel-to-use.
Just for completeness' sake: As already mentioned in another tread, this has been fixed permanently with the Marshmallow update and the Nexus Player can now connect to the 5GHz DFS channels perfectly.
At least I haven't had any problems at all in that department after the update. Even those random disconnects that I got on the non-DFS channels are gone now and the Nexus Player stays connected all of the time. This is what I've been hoping for and I'm glad to see that Google seems to have fixed all Wi-Fi issues within this device (I wasn't too optimistic to be honest).
Might be that somebody else could still be facing issues, but mine have all been fixed with 6.0.
Haggster66 said:
Just for completeness' sake: As already mentioned in another tread, this has been fixed permanently with the Marshmallow update and the Nexus Player can now connect to the 5GHz DFS channels perfectly.
At least I haven't had any problems at all in that department after the update. Even those random disconnects that I got on the non-DFS channels are gone now and the Nexus Player stays connected all of the time. This is what I've been hoping for and I'm glad to see that Google seems to have fixed all Wi-Fi issues within this device (I wasn't too optimistic to be honest).
Might be that somebody else could still be facing issues, but mine have all been fixed with 6.0.
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Click to collapse
It doesn't appear to be working well for me at all on 5ghz. I am on marshmellow. I first figured out I had WiFi problem when I tried to stream games with moonlight and they would lag and give poor connection pop-up all the time.
I then dled a WiFi speed app and it shows its not working properly. On auto, which defaulted to channel 149, I got around 50Mbits/s down 200Mbits/s up. I then saw this thread hoping it would fixing muy problem, so I switched to channel 40 and now I'm getting 20Mbits/s down 200 Mbits/s up. Everyone other device in my house is getting above 200Mbits/s down.
I'll try playing with some more channels. I'd appreciate some suggestions if you have any.
I really don't get it. It's saying my link speed is higher than 500mbits/s.
I'm getting double the amount of downstream: 98mbit/s (that is on channel 104).
But only 19 mbit/s up.
Haggster66 said:
I'm getting double the amount of downstream: 98mbit/s (that is on channel 104).
But only 19 mbit/s up.
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Click to collapse
I kind of figured it out. It appears mine simply has terrible reception (although it shows 4 bars). I moved it to maybe a couple of feet from my router and finally got speeds consistently above 100Mbits/s and sometimes above 200Mbits/s. This is a great router and gives me speeds to devices in every corner of the house 200Mbits/s+, so it's really strange the Nexus Player cannot attain it.
Edit: picked up another for $25 at target and it has the same issues. Next my router my fire phone is getting 400Mbits/s. Both of these still only get 100-200 next to the router and 40-60 where I want it.
Related
Hello all,
I've had my Nexus 10 since Christmas and it's never given me any problems. Within the last 3 or 4 days, however, I noticed my videos weren't loading like normal, so I've been running speedtests and it is completely inconsistent. My phone and computer will consistently pull 20+ Mbps, but the N10 is crazy. Sometimes it's 3Mbps, sometimes it's 10Mbps, sometimes it's 16Mbps. Every time I check, it's different. I've used multiple programs and websites to read the speeds, and they're all reporting the same. I can stand in another room, or right next to the router, same story. The wifi never fully drops, it just slows way down. I don't have a case on it. I've turned on and off the Wi-Fi optimization in settings. I've turned on and off location settings. Nothing helps! Please let me know if you have any ideas. I am hoping I won't have to return the darn thing, it seems crazy.
As per my internet, it's Comcast, Surfboard modem with a Linksys E1000 (Wireless-N, 2.4GHz) using WPA. Restarting that did not help. I am open to the idea of changing some settings on the router however, if that might be a solution. Also, signal strength on the N10 says "Excellent" and link speed says 130Mbps.
Thanks for your help!
muchnginawkt
I too have this problem so now Im going to attempt to root the device
Glad to hear someone else is having similar problems.
Possible good news: I changed my protection from WPA(mixed) to WPA2, and so far things seem to be much more consistent. This may just be a fluke, but it's looking much better so far.
If you have a router with 2.4GHz band only, try changing it to 2.4GHz under WiFi settings on the Nexus.
I had some disconnection problems due to that and somewhat inconsistent speeds, I've seen it fix a lot of peoples problems, I've yet to have a transfer problem so far with limiting WiFi to the speed of my router.
Other issues some see is using N wide or dual channel (40Mhz). As the N10 only supports 20 Mhz in 2.4GHz it seems to get confused.
Most other devices either support 40GHz or handle switching more gracefully.
In short force router to 20 Mhz/single channel, may report more consistent behaviour.
On 5Ghz it does not matter as the N10 supports 40Mhz/Dual channel.
Odd, I know.
My experience is that sometimes with wifi issues, wiping the cache (if custom recovery is available) would resolve the issues for some time, but it might be due to an beta ROM.
P.S> on 5GHz wifi I am able to hit 122Mb/s
it has WIFI, mine hardly works
After a few hours of testing, I am now consistently getting 20mbps + as I should be. My router is set to 20MHz only, but I think the main issue was the security settings. It just wasn't dealing with WPA(mixed) well.
First time poster here. I've searched all the threads and couldn't find anything on my specific issue.
Had the Nexus 10 for about a week and noticed streaming YouTube and movies was EXTREMELY slow. Slower than my Galaxy Nexus on the same WiFi network (my network speed is about 18-20 Mbps). I finally did a speed test and noticed that my 10 was getting awful results...sometimes 3-6 Mbps while sometimes it'd get up to 10-13. My Galaxy Nexus gets between 14-18 Mbps consistently. For my 10, every speed test fluctuates between 3 to 13 and it's just so inconsistent.
Now, I don't have any connectivity issues. It never drops the signal and I'm always connected, it just goes super slow to the point of YouTube videos not loading.
I'm not a wizz, but I use ATT uverse and use the router they give you. I'm not sure if it's a router issue or a Nexus issue.
I've restarted the nexus, turned off the WiFi optimization and turned the WiFi off and on. I had a ton of issues with my nexus 7 (main reason I switched to 10) and I really don't want to ship the device back to Google. Any suggestions??
boweman55 said:
First time poster here. I've searched all the threads and couldn't find anything on my specific issue.
Had the Nexus 10 for about a week and noticed streaming YouTube and movies was EXTREMELY slow. Slower than my Galaxy Nexus on the same WiFi network (my network speed is about 18-20 Mbps). I finally did a speed test and noticed that my 10 was getting awful results...sometimes 3-6 Mbps while sometimes it'd get up to 10-13. My Galaxy Nexus gets between 14-18 Mbps consistently. For my 10, every speed test fluctuates between 3 to 13 and it's just so inconsistent.
Now, I don't have any connectivity issues. It never drops the signal and I'm always connected, it just goes super slow to the point of YouTube videos not loading.
I'm not a wizz, but I use ATT uverse and use the router they give you. I'm not sure if it's a router issue or a Nexus issue.
I've restarted the nexus, turned off the WiFi optimization and turned the WiFi off and on. I had a ton of issues with my nexus 7 (main reason I switched to 10) and I really don't want to ship the device back to Google. Any suggestions??
Click to expand...
Click to collapse
For starters when you toggle WiFi optimization you need to reboot for the setting to completely turn on/off.
What ROM / Kernel combo are you using? If that is stock then it is likely the router.
ISP routers are usually cheap, they don't handle multiple device traffic very well. One thing you can do is change the stock/auto settings they come with as they are less than desirable. Lower channels/and or Auto Channel (in both 2.4 and 5 GHz), QoS, software static IP, and even Google DNS can all interfere with your router. First go into build.prop and look for the 8.8.8.8 and 8.8.4.4 lines and delete them, reboot. Try that. If issues persist go into router firmware and change all the Auto settings to a preset. Even something as simple as your phone logged on at the same time could interfere if the channel is saturated. Take everything off the WiFi except for the n10 and try that. Getting a 3rd party router with dual band / 802.11n support is ideal.
The least likely issue is that it could be a hardware issue with your n10.
Hello, I own 2 nexus players, suddenly 2 days ago after working well, both started to develop slow wifi connections, streaming is nearly impossible, I downloaded a web browser for the device and opened a speed test page, the maximum speed registered is no more than 1.5 mbps while my internet connection is 10 mbps, all my other wireless devices get at least 9.8 mbps when tested the connection, strangely in the nexus playerthe speed increases a little more during the morning at the most to 3 mbps. I tried everything regarding the router, at first I used my dsl router wifi then I turned it of and started using my airport extreme, no changes in my nexus players, and getting full speed in my other devices, then I connected the nexus players to the airportextreme 5ghz wifi network, no change, I also tried to get the router closer to the nexus player, no change.
The last thing I tried is to share my mobile 4g connection to the nexus player which is about 25 mbps, I was standing next to the nexus player and the fastest speed it got was 1.5 mbps.
The problem occur in both nexus players, my other wireless devices get full wifi network speed, I dont know what else to do. Is this a common known issue?
How far away are they from the router? I have my router and NP #1 in the same room, and 5ghz signal is excellent. But the signal for NP #2 in the bedroom is lousy, so it uses the 2.4ghz band.
Maybe try using a wifi analyzer app to see what the best channels are for your router?
The router is at the most 15 feet from the nexus player. The strange thing is that both worked fine for about 3 months and suddenly at the same time they presented this problem. Could it maybe a firmware update? Mmmm When I shared my 4g connection I was three feet from the nexus player, I have no further ideas of what could be the problem. Neither google nor asus have responded my emails.
Nephilim3883 said:
How far away are they from the router? I have my router and NP #1 in the same room, and 5ghz signal is excellent. But the signal for NP #2 in the bedroom is lousy, so it uses the 2.4ghz band.
Maybe try using a wifi analyzer app to see what the best channels are for your router?
Click to expand...
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same problem
Exactly the same problem I have. It started today. I have even performed factory reset but without any help. It runs 6.0 software but until today everything works fine. My internet connection is 40/20 mb/s and all other devices works just fine.Anyone knows what can be?
dare2812 said:
Exactly the same problem I have. It started today. I have even performed factory reset but without any help. It runs 6.0 software but until today everything works fine. My internet connection is 40/20 mb/s and all other devices works just fine.Anyone knows what can be?
Click to expand...
Click to collapse
most likely a driver incompatibility issue that came with the latest update.
I assume this to be the case since I used to have wifi problems with the Nexus player in the past, which used to disconnect from my wifi sometimes, especially with my 5GHz wifi, to which it never managed to stay connected more than a few days in a row. And all of those problems are gone after the new update. So I assume that the changes fixed things for some people (like me) and broke things for others (like you). My speed from the Nexus Player is blazing fast as well, it maxes out my connection when performing a speed test.
Haggster66 said:
most likely a driver incompatibility issue that came with the latest update.
I assume this to be the case since I used to have wifi problems with the Nexus player in the past, which used to disconnect from my wifi sometimes, especially with my 5GHz wifi, to which it never managed to stay connected more than a few days in a row. And all of those problems are gone after the new update. So I assume that the changes fixed things for some people (like me) and broke things for others (like you). My speed from the Nexus Player is blazing fast as well, it maxes out my connection when performing a speed test.
Click to expand...
Click to collapse
Thanks for reply.
If it is happend right after I have updated to 6.0 I will understand but three weeks later....
Somewhere I read that NP can be connected with wlan cabel using wlan adapter.If is it possible do you think it will solve the problem?
dare2812 said:
Thanks for reply.
If it is happend right after I have updated to 6.0 I will understand but three weeks later....
Somewhere I read that NP can be connected with wlan cabel using wlan adapter.If is it possible do you think it will solve the problem?
Click to expand...
Click to collapse
It should solve the problem. Also I've heard wlan cables come cheap these days on ebay.
Maybe a neighbor is now using a bad channel. See adjacent channel interference and co-channel interference.
Hi @mladost13, did you solved the slow wifi issue on Marshmallow?
goose2600 said:
Hi @mladost13, did you solved the slow wifi issue on Marshmallow?
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Apparently my dsl modem blacklisted both nexus players, i don't know why, so the bandwidth for the two devices was limited. What i did was to reset the modem, problem solved temporarily, I already had to reseted it twice, as it blacklisted the np again. After doing that the speed in my nexus players is back to nearly 10 mbps again.
mladost13 said:
Apparently my dsl modem blacklisted both nexus players, i don't know why, so the bandwidth for the two devices was limited. What i did was to reset the modem, problem solved temporarily, I already had to reseted it twice, as it blacklisted the np again. After doing that the speed in my nexus players is back to nearly 10 mbps again.
Click to expand...
Click to collapse
Tanks! I deleted Nexus Player from wifi devices list (in router network manager) and bandwith comes back!
Android O has created wifi drop issues with the Nexus player
Really? How?
All of a sudden mine does not see my 5Ghz channel.
On both of mine with the so called 'stable' final release of oreo they are now paperweights... wifi is flakey and regularly drops mainly when connected to my asus (funny considering its a asus product) router.
Also when that's happening it half crashes the wifi on the router until both units are unplugged... have tried wiping both players and the router and it persists.
If this isn't fixed in a update (that ill have to sideload) i got paperweights unless i use otg eithernet adapters.
Not exactly the QC I had hoped to get from google
Edit: Confirmed that it works perfectly via the old usb2 apple eithernet adapter
FYI here are network adapters that i can confirm work.. Apple® USB Ethernet Adapter (MC704LL/A) and D-Link DUB-E100
Even in beta and stable the same problem. After reboot it loses wifi and I have to insert password again
blade_ said:
Even in beta and stable the same problem. After reboot it loses wifi and I have to insert password again
Click to expand...
Click to collapse
I just upgraded to Oreo and i am having the same issue. My 5ghz APs are no longer visible to the Nexus Player.
I rebooted the routers and factory reset the NP, but it will no longer work with 5ghz. The 2.4ghz works, but the speeds are slower and it buffers with some videos.
Anyone figure this out? The version 8.0.0.
Hoping for a fix so i don't have to rollback.
hmmm...didnt think that buffering problem is because of wifi ...same thing here..
kibmcz said:
On both of mine with the so called 'stable' final release of oreo they are now paperweights... wifi is flakey and regularly drops mainly when connected to my asus (funny considering its a asus product) router.
Also when that's happening it half crashes the wifi on the router until both units are unplugged... have tried wiping both players and the router and it persists.
If this isn't fixed in a update (that ill have to sideload) i got paperweights unless i use otg eithernet adapters.
Not exactly the QC I had hoped to get from google
Edit: Confirmed that it works perfectly via the old usb2 apple eithernet adapter
FYI here are network adapters that i can confirm work.. Apple® USB Ethernet Adapter (MC704LL/A) and D-Link DUB-E100
Click to expand...
Click to collapse
hello
internet is better with adapter?can you post some speedtest ss?
one of these will do the job?
https://www.ebay.com/itm/1pc-Micro-...720236?hash=item3d23ce2fac:g:ulsAAOSwaB5XvqrH
I actually experienced the exactly same thing recently right after my nexus player updated itself to 8.0. Nexus drop WiFi and can’t find 5ghz. I read many posts related and many solutions. I tried to clear cliche data, stop wps option in my modem/router, because it would randomly assigned new passwords. I change Lan to ipv4 only then enabled ipv6 back since I noticed it was not the reason....still WiFi dropped now and then. I have to restart my modem painfully and irritated. Till today I read something about frequency of 5ghz may relate to this. I found my 5ghz is fixed channel then I changed it to “auto” as 2.4ghz. After rebooting the modem, Wala, everything works. The voice search function works too with high speed internet.
Lingz2015 said:
I actually experienced the exactly same thing recently right after my nexus player updated itself to 8.0. Nexus drop WiFi and can’t find 5ghz. I read many posts related and many solutions. I tried to clear cliche data, stop wps option in my modem/router, because it would randomly assigned new passwords. I change Lan to ipv4 only then enabled ipv6 back since I noticed it was not the reason....still WiFi dropped now and then. I have to restart my modem painfully and irritated. Till today I read something about frequency of 5ghz may relate to this. I found my 5ghz is fixed channel then I changed it to “auto” as 2.4ghz. After rebooting the modem, Wala, everything works. The voice search function works too with high speed internet.
Click to expand...
Click to collapse
I don't think you understand. The problem is the 5ghz wifi no longer works. Your "solution" was already mentioned above. That isn't a solution, the 5ghz wifi still doesn't work after the upgrade.
I am considering downgrading since they aren't any help. The video buffering because i am using 2.4ghz wifi isn't acceptable.
I have the same problem as the original post. After Oreo update, Player can see 5GHz Wifi, but it will drop out once in a while, randomly. Usually it seems to re-connect in a few seconds, but it is already too late and the playback is paused (very annoying). My router is running DD-WRT.
Is there a known fix or work-around for this problem yet, other than side-loading a lower version?
Thx
I am suffering this same issue and the remote is laggy. It started after the Oreo update. I also saw 500 Mbps bouncing around my LAN. At points my AC access points were shutting down. That all had quit, but the wifi issues remain. I do see 5ghz and 2.4, but often get, "WiFi has no internet connection" and streaming quits.
I contacted Google this afternoon, was transferred, no freaking joke, 7 times. They then just referred me to Asus, and refused any further support.
Google has fallen a long way in a very short amount of time. Their support is now abysmal, and all off shore.
Came here looking for this, it can see and connect to 5ghz but both are in and out and video is stuttering. Anyone have a recommended lower version? Or can someone suggest another box that has good bluetooth audio output?
So like everyone else I have the 5GHz wifi problem. If I'm not in the same room as the router you can forget using 5GHz. So I found the link to the problem. I just don't know how to solve it. I connected to the 5GHz in a trouble location while having mobile data and Bluetooth turned on. Internet speeds were terrible to the point the speed test would barely run. I turned Bluetooth off, and the speed test are right on par with my old phone, and 5GHz is working fine while Bluetooth is off.
5Ghz is not meant for long range though, 2.4Ghz takes care of that..
You should be able to obtain a signal within around 30feet, potentially more, but it'll drop off at that point.
2.4 carries a lot better..
Could it be to do with the channels that the phone may be using for WiFi??
Turn off all WiFi devices and Bluetooth in the room and see how the test goes.
Very strange.
I am a bit confused as to why people are reporting needing to turn BT off to operate 5GHZ Wifi. BT operates in the 2.4xx space. If you are saying turning it off resolves your problem this points to either a greater hardware/software issue or that you are not operating in 5Ghz at all.
I understand how 2.4 and 5 work as far as range and bandwidth goes. I tested this theory in the same spot my old phone would get 100mbps down (what I pay for) while connected to 5Ghz Wifi. The OnePlus 8 Pro while connected to 5Ghz in the same spot with Bluetooth enabled would cause the phones speed to drop to around 5mbps down and sometimes to the point I get nothing and losing connection. Now if I repeat the same scenario but this time I disable Bluetooth the connection is stable and speeds are 90-100mbps down. I repeated this multiple times sitting in the same location. Yes I understand that BT uses 2.4Ghz. I'm not saying that you need to turn BT off for 5Hhz Wifi to function. What I am saying is some how on this phone, and reported by others, the 5Ghz Wifi on this phone does not function properly. There have been zero solutions or reasons why that I am aware of. My post was pointing to a possible reason why and the fact that it is a hardware/software problem and maybe the right person could look into. I have no reason why the BT being on and off affects the 5Ghz Wifi on this phone and not the 2.4Ghz but it does. And my old phone was a $300 Samsung A50 that I was testing this phone against in my post. I tried to find what channels the phone uses for WiFi but was unsuccessful. If you find the channel lost I would be more than happy to switch channels and see.
dladz said:
5Ghz is not meant for long range though, 2.4Ghz takes care of that..
You should be able to obtain a signal within around 30feet, potentially more, but it'll drop off at that point.
2.4 carries a lot better..
Could it be to do with the channels that the phone may be using for WiFi??
Turn off all WiFi devices and Bluetooth in the room and see how the test goes.
Very strange.
Click to expand...
Click to collapse
It ends up it is an issue with the channel. Before I bought the phone I had manually set my router to channel 153 because auto kept putting me on the same channel as my neighbor. The OnePlus will connect to channels 149 and 153 but isn't really functional. I had to select one of the UNII-1 Channels. Once I did that 5Ghz worked and is functional and stable. The sad part is the reception isn't nearly as good as my $300 Samsung. Maybe they'll improve that if they can. I'm still bewildered why turning off Bluetooth allowed channel 153 to work.
travle said:
It ends up it is an issue with the channel. Before I bought the phone I had manually set my router to channel 153 because auto kept putting me on the same channel as my neighbor. The OnePlus will connect to channels 149 and 153 but isn't really functional. I had to select one of the UNII-1 Channels. Once I did that 5Ghz worked and is functional and stable. The sad part is the reception isn't nearly as good as my $300 Samsung. Maybe they'll improve that if they can. I'm still bewildered why turning off Bluetooth allowed channel 153 to work.
Click to expand...
Click to collapse
Turn on auto channel on your router. You're going to have issues unless your entire network and devices are moderated perfectly.
Auto does the job