Hello everyone I have a couple issues here...
Charging
When I use my stock Samsung S5 charging cable, sometimes I will get a slow charge, others a fast charge, and other times the phone will act like I am disconnecting and reconnecting my cord rapidly. On rare occasions the phone will even act like I never plugged it in. This is using multiple power sources to try to charge. Yes, I know it could be the cord, but before you reply, read the next few sentences.
I recently purchased new OEM cords from eBay as well as some OEM Samsung S4 cords (for my wife's phone). I've tried the new OEM cords and the phone did the same thing. When I try to use the S4 cords, along with other microUSB cords, I am experiencing the same problems... sometimes these cords charge the S5 faster than the OEM S5 cords!
The strangest issue I am seeing so far is now when I plug in using a normal USB from a 12V or AC charger I am getting a box that pops up saying "Advanced Power Sharing" and asks me to go to the Samsung market to download it (I'm assuming its an app).
Receiving Calls
I drive a truck for a living, I depend on calls coming in properly. I'm also married, so the importance of a working phone shoots up about a million percent However, she says she calls me and my phone doesn't ring, and doesn't alert me of missed calls. Other people I talk to experience the same thing when they try to call me. I know this is a network polling thing but since it's intermittent I am not sure that the network polling is really the issue here? (FYI I do not know where to look to edit network polling frequency.)
The charging problem soubds like you've got a bunch of crap in the charging port, i would try and clean it out as best you can.
Sent from my Tw5ted SM-G900A using Tapatalk
Charging port area is clean as a whistle. I'm thinking I am going to need to replace the port.
Sent from my SM-G900P using Tapatalk
jerry43812 said:
Charging port area is clean as a whistle. I'm thinking I am going to need to replace the port.
Sent from my SM-G900P using Tapatalk
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Might bw the case, i'd give it a couple days though and see if anyone else has any input.
Sent from my Tw5ted SM-G900A using Tapatalk
Related
I haven't seen anyone else post this issue, but I have 2 vibrant's. One completely stock, the other rooted with ZA lag fix.but when either one is on the charger (or charging via pc/mac) the phone is very slow and choppy. Does anyone else have this issue?
Sent from my SGH-T959 using XDA App
I have seen this issue but only with non oem samsung vibrant chargers/usb cables. I have one that makes my phone completely unusable and another that makes the phone respond on its own.
The charger that I use every night is the one that came in the box.
Sent from my SGH-T959 using XDA App
Same
I have this exact issue on a stock vibrant i got this morning. I was surprised that this was the only place i saw this mentioned; which lead me to register at the forums.
The touchscreen becomes less accurate i think; when flipping through app pages it will often open an app accidentally if the charger is plugged into the wall. havent tried from a computer or car yet.
It not bad enough of an issue for me to return it but it is a bummer. If anyone finds a work around i would be interested.
This happens to me with the stock wall charger too but only when I have it connected to a source converter, more specifically a vehicle outlet power source adapter: Duracell 175 Watt DC to AC Pocket Power Source Inverter.
I didn't try and see if I only connected via USB to that device if it still was the same. But I do know it is with wall charger to the outlet on that particular device.
Now other than that device, I have not experienced this issue or the few times it was plugged into my computer.
But I do know it is annoying when the problem occurs, even though it is easy to disconnect and then use real fast or do what you need to do and then reconnect, it is still an extra task that has to be done.
A friend was at my house this afternoon charging his Galaxy at my bar. A call came in, so he unplugged it, and the phone immediately disconnected the call mid-ring.
After he called back and finished his call, we did some tests using my home phone and were surprised to see that both of our phones do this.
Has anybody else seen this? Seems like a pretty silly flaw.
Nope. Ive unplugged mid call on all three charging sources (USB, car, AC) while talking and have never dropped on. Very strange bug you've encountered. Was it with the same charger or different chargers? If same then maybe something with the charger?
Sent from my Vibrant using XDA App
He may have hit a button in the side while unplugging it...
Sent from Samsung Vibrant
No accidental button presses, as I said, we tested this so we paid attention to what we were doing. Two different chargers, two different phones -- both using the stock Samsung chargers.
Note that this happens during the RING... not mid-call.
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
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have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
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Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
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Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
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Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
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You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.
phone only started doing this over the last couple months, used to be able to plug in (either charger / cable) and charge in AC mode without supervision.
Nowadays, it takes several plug in attempts to even START in AC mode, but typically it'll drop down to USB (the screen comes on momentarily when the change occurs) at some point in the charging.
Worst case scenario, it'll change rapidly back into AC and out, to the point where I can watch it on happen on the screen. That's rarer though.
It never changes INTO AC and stays there, to be clear. Always a downgrade to USB charging.
Is something wrong physically with the jack on the phone? I've never damaged the phone, dropped in water, etc.
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
Use another USB charger, its a known problem with the supplied LG charger with the N4. I myself have this problem but am using another charger and its fine.
The USB cable has no problems btw, its the charger itself.
Can you link to your sources on this being a "known problem" ?
I'm pretty sure the same issue persists with my old Samsung charger too - the one supplied with the Galaxy Nexus. So.. that suggest the problem is with the phone, not the charger/cable.
i also have the exact same problem just now.. i'll try using another charger tonight at home..
just now i charged my nx4 using its original charger, in just a couple of minutes, the phone is saying that its being charged using usb.. stupid..
I'm also getting this at the moment, I'm completely stock, not even rooted and this has cropped up only since the 1.8mb Security Patch....
Any fixes?
Will root if I can fix it....
I was/am having this issue as well. I typically charge my phone via car charger (works fine) or wireless, so I can get around this issue easily. Plugging it into the PC and enabling fast charge with franco's kernel works as well.
I tried my N10 charger and it was dropping to USB as well. When I'm at my friend's place and use his generic charger, it works fine.
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
filthykid said:
I used to have this issue but ever since I updated Android to 4.3, my charging works just fine.
Sent from my Nexus 4 using xda premium
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Might try a factory reset and see does it make any difference...
do we have any more thoughts on this issue? is it a software bug? is it hardware? which hardware? I am going to experiement with a few different wall chargers and usb cables.
so 3 chargers (Galaxy Nexus' , Nexus 4's, USB 3.0 port on PC) and 3 cables (likewise + cable from monoprice)
SEEM to yield the results, that the problem is the connection between the cable and the phone. The oldest and most used cable has the hardest time establishing and maintaining an AC connection, the newest/lest used one from monoprice has never had a problem, and the LG cable is in the middle.
Is this an issue of wear and tear on both the cable connectors and the phone's port? It's really lame the phone and it's cable are not even a year old and THAT can't stay charging at AC voltages.
Will a replacement phone from Google be a refurbished unit or brand new?
bump
deusfaux said:
If RMA is what's suggested as my only option - is that a brand new phone or refurbished?
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They will send you a new (not refurb) phone and you will have 21 days to send back your old phone. The replacement process is super easy, just call them at +1 855 83NEXUS and tell them your issue. They will walk you through a factory reset and if the problem is not fixed they will replace it.
I've had issues with the microusb port on multiple phones in the past, and have definitely noticed the N4's socket getting looser.
On an old HTC sensation, I had to resolder the port on. Can you reproduce the behavior by applying slight pressure to the plug in various directions?
Does your connection also intermittently drop out when connected to a computer?
A workaround for the time being could be to use a kernel that allows you to force fast charging regardless of the detected charger. But at that rate, it's quite possible you'll lose your usb port altogether sometime in the future..
You could also enable adb over wireless, and check the charger type:
Code:
cat /sys/kernel/debug/msm_otg/chg_type
You should be seeing DCP (has the data pins connected, possibly with some resistance).
Or proprietary if you're using an Apple-compatible charger (has aspecific voltage on the data pins).
If you see SDP, it means it's in "USB" mode.
If it's staying DCP/proprietary but the charge rate is dropping to "USB," it means the phone is throttling down the current because it's detecting the charger can't deliver (voltage dropping below threshold).
with the good cable (monoprice), wiggling has no effect.
with the poorest cable (samsung), wiggling will rapidly change it between AC / USB / nadda
with the LG cable, wiggling, will SOMETIMES have an effect. sometimes it's solid and will only become a flaky connection after it's been charging a while already
As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
cougar214 said:
As you know, I got the note 3 and I love the phone. In the process of getting her back to un rooted stock and taking the update to 4.4.2, I noticed my battery was charging extremely slow. Or so I thought. I know there are a few different variants of the note 3 out so there are small differences in them. My particular note, the N900V, has the USB 3.0 charging port in it. Well I don't have a USB 3.0 charging cable but was told a regular cable will work also.
But with the regular cable plugged in I get a message on the phone that says "Charging will be faster with the original cable". O.k, I can see that. But here's the problem. The phone isn't charging at all and when the power is off the phone vibrates in pulses and I get strange screen flickers but no charging. Is this because you NEED the 3.0 charger for this phone or does it sound like the charging port is going bad? Or possibly the battery going bad?
Either way, they are simple fixes. I have changed the charging ports in the Note 1 and this phone isn't much different so fairly an easy task. Just wanna know what you guys think may be the problem here. So you guys know, it does charge on the computer, slowly, but it does charge. It however does NOT charge with the wall charger as explained above. The wall chargers I have are made for LG phones and are higher powered charges because LG's are power hogs so I figured they would also work great for the note 3.
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Not all cables are created equal. My wife's s4 cable went out and I had one extra laying around and when she charged her phone she got the same message. I got lucky and found a cable on public transportation and we tried it and the message went away and her s4 charges like normal. I still use my s3 cable for my Note and it works just fine. Try a different cable and see what you get.
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
cougar214 said:
I tried a different cable but got the same result. So I looked around my house for another charger, I got a few, and what do ya know, a different charger worked and the phone is charging just fine now with the power on or off. I guess that charger was either faulty or the note just didn't like that one.....lol. But it's good to know before I went and spent money on a charging ribbon I didn't need. Thanks Gamer.
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Good, that's what's up...:victory:
Another issue I have come across is my sms and mms. I know allot of people are saying they have had or are having issue with them. My issue is sms is working and mms is working but when I receive a pic it comes in a second, separate text that reads "voicemail, (their name)". My ST voicemail number no longer works either. My notification for VM comes in Verizons number, with is *86 I believe, but that doesn't work either. I have to dial my number to get my VM.
I know these issues are most likely due to it being a Verizon phone trying to use ST AT&T sim and service. It's a PITA but hopefully you guys will know of ways to get these issues worked out.